Qureos Mentor

Outpatient Medical Assistant

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 Employment Type
 
 
 
 Full time
 
 
 
 Shift
 
 
 
 Day Shift
 
 
 
 Description
 
 
 
 
 Registration Associate &ndash; Call Center &ndash; Rensselaer, NY - FT
 
 
 
 If you are looking for a Registration position in a Call Center, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at 295 Valley View Blvd Rensselaer, NY.
 
 
 
 Position Highlights
 
 
 
 
 
 Call center experience is highly preferred.
 
 
 
 
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 Quality of Life: Where career opportunities and quality of life converge
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 Advancement: Strong orientation program, generous tuition allowance and career development
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 Work/Life: Office Hours, Monday - Friday
 
 
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 What You Will Do
 
 
 
 The successful call center candidates will be responsible for answering incoming patient calls and utilizing company policies to schedule patient appointments. Our Call Center Representatives are often the first point of contact for patients&rsquo; therefore; we are interested in hiring individuals with a commitment to high-quality customer service satisfaction and an ability to make quick and accurate decisions.
 
 
 
 Responsibilities
 
 
 
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 Answer incoming calls and schedule appointments in accordance with set protocol
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 Maintain customer satisfaction ratings based on explicit criteria set forth by the company
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 Data entry of new patient information into computer system
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 Attend mandatory training sessions to stay updated on policy changes
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 Identify and escalate priority issues
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 Follow up customer calls where necessary
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 Document all call information according to standard operating procedures
 
 
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 What You Will Need
 
 
 
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 Multiple phone line experience
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 Strong interpersonal and communication skills
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 Problem analysis and problem solving
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 Previous call center experience a plus
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 Customer service oriented
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 Attention to detail, multitasking
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 Bi-lingual speaking a plus but not required
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 Positive attitude and be self-motivated
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 High School Diploma or GED
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 Ability to lift 20 lbs.
 
 
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 </ul>
 
 Pay Range: $17.50-$21.80
 
 
 
 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
 
 
 
 Our Commitment
 
 
 
 Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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Call Center Representative (Registration Associate)

<div>
 
 Employment Type
 
 
 
 Full time
 
 
 
 Shift
 
 
 
 Day Shift
 
 
 
 Description
 
 
 
 
 Medical Coding Specialist II
 
 
 &ndash; Remote - OB /GYN &ndash; FT
 
 
 
 If you are looking for a Coding Specialist position in a remote environment, to support a Medical Group, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places.
 
 
 
 Position Highlights
 
 
 
 <ul>
 <li>
 Quality of Life: Where career opportunities and quality of life converge
 </li>
 <li>
 Advancement: Strong orientation program, generous tuition allowance and career development
 </li>
 <li>
 Work/Life: Monday &ndash; Friday; Office hours
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 We offer great Benefits including: Competitive Pay, Paid Leave, Blue Cross/Blue Shield Health Insurance just to name a few.
 
 
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 </ul>
 
 What You Will Do
 
 
 
 The Coding Specialist analyzes physician/provider documentation contained in health records (electronic, paper or hybrid) to determine the principal diagnosis, secondary diagnoses, principal procedure and secondary procedures. Utilizes encoder software applications, which includes all applicable online tools and references in the assignment of Internal Classification of Diseases, Clinical Modification diagnosis and procedure codes, and Current Procedural Terminology / Healthcare Common Procedure Coding System (HCPCS) procedure codes and all required modifiers
 
 
 
 What You Will Need
 
 
 
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 Two years of current Coding Experience
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 OB/GYN or Surgical coding preferred
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 Certified Coding Specialist (CCS), Certified Procedural Coder (CPC), Registered Health Information
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 Completion of an AHIMA-approved coding program or an AAPC-approved coding program, or Associate&rsquo;s degree in Health Information Management or a related field or an equivalent combination of years of education and experience is required.
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 Current experience utilizing encoding/grouping software is preferred. Ability to utilize both manual and automated versions of the ICD and CPT coding classification systems is preferred.
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 Ability to use a standard desktop and windows based computer system, including a basic understanding of e-mail, internet, and computer navigation. Ability to use other software as required to perform the essential functions on the job. Familiarity with distance learning or using web-based training tools desirable.
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 Well-developed written and oral communication skills that may be used either on-site or in virtual working environments. Ability to communicate effectively with individuals and groups representing diverse perspectives.
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 Ability to work with minimal supervision and exercise independent judgment.
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 Ability to research, analyze and assimilate information from various on-site or virtual sources based on technical and experience-based knowledge. Must exhibit critical thinking skills and possess the ability to prioritize workload.
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 High School Diploma Required/ AAS preferred
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 Ability to lift 20 lbs.
 
 
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 </ul>
 
 Pay Range: $23.40 - $33.11
 
 
 
 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
 
 
 
 Our Commitment
 
 
 
 Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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CODING SPECIALIST - Medical Group -  Remote

Join St. Peter's Health Partners and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

St. Peter's Health Partners

About Company

Outpatient Medical Assistant

Call Center Representative (Registration Associate)

CODING SPECIALIST - Medical Group - Remote