Urwah Admin

Standard Chartered

<div>
 
 Job Summary
 
 
 
 This role is responsible for managing and growing a client portfolio, acquiring new clients, and deepening relationships thorough frontline sales. it involves identifying new opportunities, handling client negotiations and selling products like credit cards, personal loans and mortgages.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Focus on Asset Products i.e. Credit Cards, Mortgages, Personal Loans, &amp; Easy Credit, SIMBA &amp; Account upgrade From Personal to Premium, Premium to Priority Upgrade
 </li>
 <li>
 Focusing on Employee Banking companies for cross selling Asset products
 </li>
 <li>
 Optimizing business opportunities
 </li>
 <li>
 Complete understanding of Scorecard for both Financial and Non-Financial Aspects
 </li>
 <li>
 Awareness of all policies, procedures and regulations issued in relation to segment, money laundering prevention and treating customers fairly policy
 </li>
 <li>
 Strong understanding on FATCA and policies related to sanction countries
 </li>
 <li>
 Regular Client visits to acquire new clients
 </li>
 <li>
 Lending products clearly to customers discussing their requirements and dealing with inquiries face to face and over the phone
 
 
 </li>
 </ul>
 
 Skills And Experience
 
 
 
 <ul>
 <li>
 Strong interpersonal skills
 </li>
 <li>
 Stakeholder management
 </li>
 <li>
 Decision making ability
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Problem Solving skills
 </li>
 <li>
 Strong Negotiation skills
 
 
 </li>
 </ul>
 
 About Standard Chartered
 
 
 
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 
 
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 
 
 
 Together We
 
 
 
 <ul>
 <li>
 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
 </li>
 <li>
 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
 </li>
 <li>
 Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 
 In line with our Fair Pay Charter,
 
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 
 
 <ul>
 <li>
 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
 </li>
 <li>
 Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
 </li>
 <li>
 Flexible working options based around home and office locations, with flexible working patterns.
 </li>
 <li>
 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
 </li>
 <li>
 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
 </li>
 <li>
 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
 </li>
 </ul>
</div>

Premium Relationship Manager - Rawalpindi

Premium Relationship Manager - Karachi

<div>
 
 Job Summary
 
 
 
 Ensures operations of the team are conducted in accordance with Management, Group Policy and Departmental Operating Manuals, Group's Guidelines for Money Laundering, the agreed customer service standards, the operational risk and State Bank's statutory requirements.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Creation of customer and correspondent's confidence and trust in the ability of the Bank for processing of funds transfers promptly and efficiently.
 </li>
 <li>
 Profitability, growth and portfolio retention of Consumer and Corporate Banking by achieving desired customer satisfaction.
 </li>
 <li>
 Minimising operational risk &amp; upholding Bank's reputation by complying with Group and Central Bank rules &amp; regulations.
 </li>
 <li>
 Service quality by adhering to Service Level Agreements.
 </li>
 <li>
 Improvement of workflow and cost reduction by participating in automation programmes.
 </li>
 <li>
 Establish service standards and ensure that they are achieved.
 </li>
 <li>
 Ensure to provide high quality services to the customer
 </li>
 <li>
 Processing of Transaction after reviewing all necessary requirements and documentary checks from Maker and checker que.
 </li>
 <li>
 To check documents of &lsquo;Container Detention Collection&rsquo; before submission to the State Bank.
 </li>
 <li>
 Ensure that all files that are received from shipping and airline agents are properly checked as per State Banks guidelines.
 </li>
 <li>
 To check documents of &lsquo;Foreign Private Loans&rsquo; (short &amp; long term), maintain records and repayment of principal / interest as per schedule.
 </li>
 <li>
 Submission of documents on SBP-RAS portal for approval from Central bank of Pakistan against multiple nature of transactions
 </li>
 <li>
 Track and monitoring of Documents on Straight 2 banks
 </li>
 <li>
 Follows rigorously Service Level Agreements established with key internal departments to effectively and efficiently maintain relationships with them.
 </li>
 <li>
 Ensures close co-ordination with other departments / units of the Banks to avoid oversights or duplication of work.
 </li>
 <li>
 Ensures that the Unit Manager and Head of Cash Management Operation are updated on the sources of errors and problems, including delays with completion of work so that appropriate action can be taken.
 </li>
 <li>
 Ensures that all Returns/information required by State Bank, Group and Local Management are prepared accurately.
 </li>
 <li>
 To draft letters to get commercial remittances approvals, registration of shares / agreements &amp; designation of bank.
 </li>
 <li>
 To review documents received from the customer of various purposes related to Commercial &amp; Private outward remittances.
 </li>
 <li>
 To update relevant Associates / Relationship Manager for any clarification/confirmation/documents required by the regulator.
 </li>
 <li>
 Ensure that regulatory reporting returns pertains to this unit are timely submitted.
 </li>
 <li>
 Ensure that all records (hard &amp; soft) are properly and timely maintained.
 </li>
 <li>
 Ensure that records are timely sent to archival with proper records of receiving.
 </li>
 <li>
 To regular follow up with the State Bank for their response as early as possible.
 </li>
 <li>
 Provides input in development of systems and processes re-engineering to improve accuracy of work and to reduce processing costs and man-hours.
 </li>
 <li>
 Authorized to take printouts from the Scan Receipt / Print Room authorized officials and ensure two scan room official signatures on request/instruction/document, after counting will provide acknowledgement to scan room official.
 </li>
 <li>
 Scanning through eOps with Datacap; if performed with maker lite activity than must not perform scan checker and vice versa.
 
 
 </li>
 </ul>
 
 About Standard Chartered
 
 
 
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 
 
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 
 
 
 Together We
 
 
 
 <ul>
 <li>
 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
 </li>
 <li>
 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
 </li>
 <li>
 Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 
 In line with our Fair Pay Charter,
 
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 
 
 <ul>
 <li>
 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
 </li>
 <li>
 Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
 </li>
 <li>
 Flexible working options based around home and office locations, with flexible working patterns.
 </li>
 <li>
 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
 </li>
 <li>
 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
 </li>
 <li>
 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
 </li>
 </ul>
</div>

Manager, Cash Operations

<div>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for delivering a range of client-led research approaches for content, content delivery and client engagement primarily on Pakistan and other MENAP economies to clients globally. The candidate will be recognised as best-in-class on coverage economies
 </li>
 <li>
 Undertake in depth research on Pakistan, Turkey and other MENAP economies and markets for publications and presentations
 </li>
 <li>
 Construct and manage databases and prepare charts for research publications
 </li>
 <li>
 Respond to management requests for data, information and analysis as required. Prepare ad-hoc reports and summaries based on in depth knowledge of the
 </li>
 <li>
 latest global research forecasts, insights and publications
 </li>
 <li>
 Develop relationships within the Economics and FICC Research teams, senior management, Risk and Corporate affairs. Externally with clients, economists,
 </li>
 <li>
 researchers and policy-makers in institutes, government, academia, media and the private secto
 </li>
 <li>
 Ensure adherence to all internal and external regulation
 </li>
 <li>
 Ensure compliance with procedures and controls as a result of changes in products, systems, policy or regulation
 </li>
 <li>
 Be responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group
 </li>
 <li>
 Demonstrate an awareness and understanding of the main risks facing the Group and the role the individual plays in managing the
 </li>
 <li>
 Ensure a full understanding of the risk and control environment in Global Research
 
 
 </li>
 </ul>
 
 Skills And Experience
 
 
 
 <ul>
 <li>
 Analytical Thinking
 </li>
 <li>
 Communicating Complex Concepts
 </li>
 <li>
 Effective Presentations
 </li>
 <li>
 Global Economic Analysis (GEA)
 </li>
 <li>
 Mathematics of Financial Instruments
 </li>
 <li>
 Oral Communications
 </li>
 <li>
 Written Communications
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 EDUCATION
 
 
 
 The candidate would require a degree in economics or closely related subject and experience of Investment Research, including emerging markets.
 
 
 
 TRAINING
 
 
 
 <ul>
 <li>
 Basic Product Knowledg
 </li>
 <li>
 Basic Financial Analysis
 </li>
 <li>
 Basic Client relationships
 </li>
 <li>
 Basic Business and People management
 </li>
 <li>
 The ability to write to a high standard and have excellent communications skills is essential.
 
 
 </li>
 </ul>
 
 About Standard Chartered
 
 
 
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 
 
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 
 
 
 Together We
 
 
 
 <ul>
 <li>
 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
 </li>
 <li>
 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
 </li>
 <li>
 Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 
 In line with our Fair Pay Charter,
 
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 
 
 <ul>
 <li>
 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
 </li>
 <li>
 Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
 </li>
 <li>
 Flexible working options based around home and office locations, with flexible working patterns.
 </li>
 <li>
 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
 </li>
 <li>
 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
 </li>
 <li>
 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
 </li>
 </ul>
</div>

Director, Economist, Pakistan

<div>
 
 Job Summary
 
 
 
 As Client Service Manager for Trade Operations &amp; Service at Standard Chartered, you will be pivotal in delivering outstanding client service and expert advice to our Corporate Institutional Banking and Commercial Banking clients. Your role encompasses managing transactional inquiries, resolving complaints, and addressing service-related issues swiftly and efficiently within the trade operations realm. This position involves close collaboration with diverse internal teams and engagement with clients to ensure seamless transactional experiences while fostering trust and satisfaction.
 
 
 In this dynamic role, you will receive assignments from the Head of Trade Operations and Service, where your contributions will include handling trade transactions, responding to risk-related queries, and driving process improvement initiatives. Your ability to balance meticulous operational tasks with proactive client engagement will be key to enhancing service quality and operational resilience.
 
 
 This role requires a solutions-oriented mindset and a commitment to maintaining high service standards within a regulated banking environment.
 
 
 Your work will significantly impact client relationships and operational excellence, supporting Standard Chartered's mission to be a trusted partner for our clients.
 
 
 
 Key Responsibilities
 
 
 
 The Client Service Manager role includes the following primary responsibilities:
 
 
 <ul>
 <li>
 Act as the main point of contact for clients and internal staff regarding advice, inquiries, complaints, and various service issues related to trade operations, ensuring swift and professional responses.
 </li>
 <li>
 Consistently deliver client service that meets or exceeds established service level agreements, maintaining high standards of accuracy and responsiveness.
 </li>
 <li>
 Collaborate closely with Relationship Managers, Product Sales, Operations, and other stakeholders to collaboratively resolve client issues and identify opportunities to enhance the overall client experience.
 </li>
 <li>
 Manage complex transactional errors and discrepancies by liaising effectively with clients and internal teams to ensure timely and satisfactory resolution.
 </li>
 <li>
 Lead the service recovery process by accurately logging complaints, investigating root causes, and implementing corrective actions to restore client confidence.
 </li>
 <li>
 Engage with clients proactively to assess service performance, gather feedback, and develop continuous improvement plans to elevate service delivery standards.
 </li>
 <li>
 Establish and maintain trusted partnerships with clients through regular communication and operational support at the transaction level.
 </li>
 <li>
 Identify, escalate, and mitigate any risks, compliance concerns, or conduct issues in a timely and collaborative manner to uphold the integrity of trade operations.
 
 
 </li>
 </ul>
 
 Skills And Experience
 
 
 
 Ideal candidates will possess a comprehensive set of skills and experiences, including:
 
 
 <ul>
 <li>
 A detail-oriented approach, demonstrating ownership across the end-to-end service delivery lifecycle within trade operations.
 </li>
 <li>
 Strong teamwork abilities, with a collaborative mindset that values effective relationship-building with peers, clients, and business partners.
 </li>
 <li>
 Exceptional communication skills encompassing verbal, written, and interpersonal abilities, enabling effective influence and negotiation with diverse stakeholders.
 </li>
 <li>
 Proven track record of managing direct client interactions with confidence and professionalism, delivering client-centric solutions in complex environments.
 </li>
 <li>
 A positive attitude coupled with excellent interpersonal skills, fostering constructive dialogue and mutual respect.
 </li>
 <li>
 Highly developed analytical and problem-solving skills, allowing for the timely identification of operational issues and implementation of solutions.
 </li>
 <li>
 Effective time management talents to balance multiple priorities and meet demanding deadlines in a fast-paced setting.
 </li>
 <li>
 Proficiency in English is essential, underscoring the ability to communicate clearly and concisely within an international banking environment.
 
 
 </li>
 </ul>
 
 About Standard Chartered
 
 
 
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 
 
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 
 
 
 Together We
 
 
 
 <ul>
 <li>
 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
 </li>
 <li>
 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
 </li>
 <li>
 Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 
 In line with our Fair Pay Charter,
 
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 
 
 <ul>
 <li>
 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
 </li>
 <li>
 Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
 </li>
 <li>
 Flexible working options based around home and office locations, with flexible working patterns.
 </li>
 <li>
 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
 </li>
 <li>
 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
 </li>
 <li>
 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
 </li>
 </ul>
</div>

Client Service Manager, Trade Operations & Service

<div>
 
 Job Summary
 
 
 
 This role is responsible for managing and growing a client portfolio, acquiring and deepening relationships with clients.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Focus on Asset Products i.e. Credit Cards, Mortgages, Personal Loans, &amp; Easy Credit
 </li>
 <li>
 Focusing on Employee Banking companies for cross selling Asset products
 </li>
 <li>
 Optimizing business opportunities through CEMS
 </li>
 <li>
 Meet Business objectives by delivering Month on Month sales budgets and ensuring to deliver NSR &amp; units (As per Grade) mention above.
 </li>
 <li>
 Focus on Straight through processing for better customer experience and reducing Turn around time.
 </li>
 <li>
 Awareness of all policies, procedures and regulations issued in relation to segment, money laundering prevention and treating customers fairly policy
 </li>
 <li>
 Ensure compliance with group policy standards, local laws and regulations, and controls and Procedures of bank and business.
 
 
 </li>
 </ul>
 
 Skills And Experience
 
 
 
 <ul>
 <li>
 Strong interpersonal skills
 </li>
 <li>
 Stakeholder management
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Problem Solving Skills
 </li>
 <li>
 MS Office
 
 
 </li>
 </ul>
 
 About Standard Chartered
 
 
 
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 
 
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 
 
 
 Together We
 
 
 
 <ul>
 <li>
 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
 </li>
 <li>
 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
 </li>
 <li>
 Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 
 In line with our Fair Pay Charter,
 
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 
 
 <ul>
 <li>
 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
 </li>
 <li>
 Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
 </li>
 <li>
 Flexible working options based around home and office locations, with flexible working patterns.
 </li>
 <li>
 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
 </li>
 <li>
 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
 </li>
 <li>
 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
 </li>
 </ul>
</div>

Business Development Executive

<div>
 
 Job Summary
 
 
 
 Lead the Bank&rsquo;s Affluent client growth strategy by utilizing the Affluent client value proposition to acquire New to Bank Affluent clients.
 
 
 
 Strategy
 
 
 
 <ul>
 <li>
 Engage NTB Affluent clients via leads sourced from Alliances, Targeted lists or Executive Banking Team on full Affluent offering.
 </li>
 <li>
 Also handle client-led requests via marketing campaigns and online pull
 </li>
 <li>
 Activate NTB clients, set up and educate clients on remote channel usage i.e., Online, Contact Centre, ATM, and hand-over clients to assigned Priority Banking Teams
 
 
 </li>
 </ul>
 
 Business
 
 
 
 Acquisition &amp; Sales Management
 
 
 <ul>
 <li>
 Utilize available resources including the Affluent proposition, product benefits matching client needs, the Bank&rsquo;s brand, global network, ad hoc campaigns and specialist support to onboard affluent clients to the Bank.
 </li>
 <li>
 Ensure early deepening of clients across multiple products to create client stickiness and to become the primary bank for the client&rsquo;s transactional, savings and investment needs.
 </li>
 <li>
 Execute on-boarding activities across the Bank&rsquo;s local and international network to acquire Affluent clients.
 </li>
 <li>
 Ensure that onboarded clients match the profile as set out for Affluent clients to ensure sustainable growth of the Affluent portfolio.
 </li>
 <li>
 Ensure new clients have a seamless initial onboarding experience,
 </li>
 <li>
 Maintain the quality of the portfolio in terms of client qualification.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 
 Risk Management
 
 
 
 <ul>
 <li>
 Ensure &ldquo;Customer Due Diligence&rdquo; requirements as prescribed by the bank are duly adhered to. All legal and compliance guidelines provided by the bank are adhered to.
 </li>
 <li>
 Data confidentiality and secrecy norms of the bank are fully adhered to.
 </li>
 <li>
 Ensure error free application and documentation, all the documents provided by the customer for completion of the account opening forms and/or loan application forms should be duly checked prior to submission.
 </li>
 <li>
 Ensure that the sales process prescribed by the bank is fully adhered to.
 </li>
 <li>
 Ensure full awareness of all policies related to Mis-selling etc. &amp; comply the same.
 </li>
 <li>
 Maintain complete and detailed knowledge of all the assigned products.
 </li>
 <li>
 Be responsive to customer&rsquo;s needs and practice responsible selling, adhering to appropriate sales and marketing practices.
 </li>
 <li>
 Maintain accurate and up to date activity records.
 
 
 </li>
 </ul>
 
 Governance
 
 
 
 <ul>
 <li>
 Ensure compliance with global AML &amp; CDD standards.
 </li>
 <li>
 Ensure compliance to internal and external regulations.
 </li>
 <li>
 Ensure ORF / process universe adoption and governance.
 </li>
 <li>
 Work collaboratively with FCC, AML, L&amp;C on Due Diligence and all other processes as needed.
 </li>
 <li>
 Provide input to governance and operational risk to define measures and controls for prevention.
 </li>
 <li>
 Read, understand, and comply with all provisions of the Group Code of Conduct.
 </li>
 <li>
 Zero Tolerance on Fraud and Mis selling.
 </li>
 <li>
 Attend all required Trainings.
 
 
 </li>
 </ul>
 
 Regulatory &amp; Business Conduct
 
 
 
 <ul>
 <li>
 Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
 </li>
 <li>
 Manage regulatory relationships in relation to the Retail Banking business in the UAE.
 </li>
 <li>
 Embed the Group&rsquo;s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes and regulations, as part of the culture. Embed Here for good and Group&rsquo;s brand and values in the UAE.
 
 
 </li>
 </ul>
 
 Key stakeholders
 
 
 
 <ul>
 <li>
 Onboarding &amp; CDD
 </li>
 <li>
 Conduct and Financial Crime Compliance
 </li>
 <li>
 Retail Operations
 </li>
 <li>
 Client Experience
 </li>
 <li>
 Priority Relationship Managers
 </li>
 <li>
 Premium Executives
 </li>
 <li>
 Affluent Banking CVP
 </li>
 <li>
 Retail Products
 </li>
 <li>
 Wealth Management
 </li>
 <li>
 Branch Banking
 </li>
 <li>
 Credit Initiation
 </li>
 <li>
 Digital Banking
 </li>
 <li>
 SBIM
 
 
 </li>
 </ul>
 
 Other Responsibilities
 
 
 
 <ul>
 <li>
 Perform other responsibilities as assigned under Group, Country, Business or Functional policies and procedures.
 
 
 </li>
 </ul>
 
 Skills And Experience
 
 
 
 <ul>
 <li>
 Manage Conduct
 </li>
 <li>
 Manage Risk
 </li>
 <li>
 Manage People
 </li>
 <li>
 Spot Opportunities
 </li>
 <li>
 Solve Problems
 </li>
 <li>
 Take the Lead
 </li>
 <li>
 Build Resilience
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 University Graduate.
 </li>
 <li>
 Relevant experience in sales and relationship management.
 </li>
 <li>
 Previous experience of Deposits / Liability in UAE market.
 </li>
 <li>
 Previous Direct Sales experiences in UAE market
 </li>
 <li>
 Demonstrated ability in sales planning.
 </li>
 <li>
 Strong communication and negotiation skills with the ability to influence outcomes.
 </li>
 <li>
 Networking ability to manage interdepartmental deliverables.
 </li>
 <li>
 Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.
 </li>
 <li>
 Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.
 </li>
 <li>
 Computer literacy at the user level.
 </li>
 <li>
 Adapting to multi-cultural environment.
 </li>
 <li>
 In-depth knowledge of capital markets and financial planning.
 
 
 </li>
 </ul>
 
 About Standard Chartered
 
 
 
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 
 
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 
 
 
 Together We
 
 
 
 <ul>
 <li>
 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
 </li>
 <li>
 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
 </li>
 <li>
 Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 
 In line with our Fair Pay Charter,
 
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 
 
 <ul>
 <li>
 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
 </li>
 <li>
 Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
 </li>
 <li>
 Flexible working options based around home and office locations, with flexible working patterns.
 </li>
 <li>
 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
 </li>
 <li>
 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
 </li>
 <li>
 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
 </li>
 </ul>
</div>

Affluent Client Acquisition Manager

Join Standard Chartered and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.