Urwah Admin

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>52749
</div></div></div></div><div><div><div><div><b>Job Location: </b>New York, USA
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 4
</div></div></div></div><div><div><div><div><b>Work Type: </b>Hybrid Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>28/04/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>29/06/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><div>
The Senior Credit Officer, FIR, Americas is responsible for the second line of defense responsibilities related to Credit Risk for FI portfolio for Americas (excluding Real Money Funds &amp; Hedge Funds and Private Equity &amp; Other Investment Funds sub-segments) which involves oversight and challenge of risk management actions from the First Line, including the following:<br>
<ul><li>Support development and maintenance of the CIB Credit Risk Type Framework (&ldquo;CRTF&rdquo;) which sets out the overall risk management approach for Credit Risk as applicable to Financial Institutions portfolio for Americas (excluding Real Money Funds &amp; Hedge Funds and Private Equity &amp; Other Investment Funds sub-segments)</li><li>Support review of adequacy and effectiveness of the CIB Credit Risk Appetite statements and metrics, as applicable to Financial Institutions portfolio for Americas (excluding Real Money Funds &amp; Hedge Funds and Private Equity &amp; Other Investment Funds sub-segments)</li><li>Monitor compliance to Board approved Credit Risk Appetite (as applicable to Financial Institutions, for Americas excluding Real Money Funds &amp; Hedge Funds and Private Equity &amp; Other Investment Funds sub-segments) using the risk information report and highlight significant matters for the attention of senior management and senior risk committees.</li><li>For Credit risk (pertaining to Financial Institutions portfolio for Americas, excluding Real Money Funds &amp; Hedge Funds and Private Equity &amp; Other Investment Funds sub-segments), provide independent oversight and challenge of all credit origination activities and approve credit risk exposures proposed by the First Line of Defence based on delegated authorities. Responsible for ensuring that the quality of the portfolio is being maintained within acceptable parameters and for escalating significant risks and issues to the senior Management and senior risk committees as appropriate.</li><li>Provide evidence based annual affirmation to the Head - FIR, Europe &amp; Americas on the effective management of Credit risk for Financial Institutions portfolio for Americas (excluding Real Money Funds &amp; Hedge Funds and Private Equity &amp; Other Investment Funds sub-segments).</li></ul></div></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><p><b>
Responsibility for wholesale lending decisions</b></p>
<div>
Responsible for final credit decisions for wholesale lending facilities pertaining to Financial Institutions portfolio for Americas (excluding Real Money Funds and Hedge Funds and Private Equity &amp; Other Investment Funds sub-segments). Rresponsibilities do not extend to the following, which are the responsibility of the relevant Business CEOs:<br>
<ul><li>Completeness and accuracy of the business credit application and capture of critical information required for credit risk measurement and credit analysis.</li></ul></div>
<div><b>
Strategy</b><br>
<ul><li>Plan development of risk parameters for Financial Institutions portfolio for Americas (excluding Real Money Funds &amp; Hedge Funds and Private Equity &amp; Other Investment Funds sub-segments) according to Risk Appetite and Policy Frameworks and Credit Underwriting Principles</li><li>Inform the development of business plans for CIB FI Americas portfolio with the provision of cost and impairment forecasts and a balanced judgement on the external environment</li><li>Contribute to the development of performance management and remuneration processes, in order to encourage the development of an appropriate risk culture and discipline</li><li>Be the single point of contact as necessary for all matters linked to Credit Risk portfolio for FI Americas (excluding Real Money Funds &amp; Hedge Funds and Private Equity &amp; Other Investment Funds sub-segments).</li></ul></div>
<div><b>
Business</b><br>
<ul><li>Communicate the strategic intent and collective agenda for the function in FIR Americas Risk team</li><li>Align strategy of the FIR Americas with business strategy and risk appetite and supervise the Function in overseeing its execution in their respective regions</li><li>Maintain and develop the FI Risk function&rsquo;s risk capabilities, and skills to meet ongoing business needs and plans</li><li>Identify measure and monitor material risk affecting CIB FI Americas (excluding Real Money Funds &amp; Hedge Funds and Private Equity &amp; Other Investment Funds sub-segments) in the context of the external market environment.</li></ul></div></div></div><div></div><div><div>
</div><div><div><b>
Processes</b><br>
<ul><li>Control portfolio within the set risk parameters to ensure risk profile within Risk Appetite.</li><li>Ensure credit approvals are within delegated authorities.</li><li>Supervise all processes where a member of the Risk function is the identified first line process owner.</li><li>Ensure effective management of the operational risks within the Risk function and compliance with applicable internal policies, and external laws and regulations.</li><li>Continuously improve the operational efficiency and effectiveness of the risk management processes.</li></ul></div>
<div><b>
Risk Management</b><br>
<ul><li>Assess the credit risk profile of the CIB FI Americas portfolio (excluding Real Money Funds &amp; Hedge Funds and Private Equity &amp; Other Investment Funds sub-segments), maintaining alignment with risk appetite by rebalancing of risks or controls that may be required in response to internal and external factors</li><li>Initiate stress tests as required by internal and external factors and review results and assess their implications</li><li>Ensure that effective management response plans are in place to respond to extreme but plausible scenarios</li><li>Uphold the integrity of risk / return decisions, by challenging business to demonstrate that risk origination and control decisions are properly informed and consistent with strategy and risk appetite</li><li>Direct appropriate response to material events or other risk issues that come to the attention of Senior Credit Officer - FIR, Americas</li><li>Exercise risk control responsibility for Credit Risk for assigned part of CIB FI portfolio in Americas (excluding Real Money Funds &amp; Hedge Funds and Private Equity &amp; Other Investment Funds sub-segments)</li></ul></div></div></div><div><div><div><b>
Qualifications</b></div>
</div><div><ul><li>Experience: 15+ years of relevant credit/risk management experience with deep Financial Institutions sector expertise</li></ul>
<ul><li>Market knowledge: substantial experience at the highest level in the banking industry, including demonstrated success in a similar role</li><li>Business strategy and model: sharp business acumen (including ability to assess risk and appropriate levels of return), strong leadership qualities, excellent interpersonal skills and multi-cultural awareness</li><li>Risk management and control: demonstrated track record in successful management and ability to manage risk in geographically dispersed and highly varied product base. Expertise in process design and control</li><li>Regulatory framework and requirement: awareness and understanding of the regulatory framework in which the firm operates and the regulatory requirements and expectations relevant to the role of Chief Credit Officer, Financial Institutions Risk</li><li>Non-technical skills: significant relationship management experience- with external stakeholder at the most senior levels, including regulators and rating agencies</li><li>Languages: English. Spanish is a plus</li></ul></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul></div></div><div><div><div><b>Recruitment Assessments</b></div>
</div><div><p>
Expected annual base pay range for the role is 228,200 USD to 342,300 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations.</p>
<p>
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.</p>
<p>
Visit our careers website www.sc.com/careers</p></div></div></div></div></div></div></div></div></div><p></p>

Senior Credit Officer, Financial Institutions Risk, Americas

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>51991
</div></div></div></div><div><div><div><div><b>Job Location: </b>Karachi, PAK,
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 9
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>27/04/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>11/05/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><p>
Manage the below daily operations of the team with the aim to maximize the productivity of the team and ensure that efficient and high quality services are provided to our valued customers using a range of products and services and in further enhance to achieve maximum profitability for the bank.</p></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><ul><li>Responsible to keep close and cordial relationship with customer / Relationship Managers / Internal Units in order to facilitate solutions to customer&rsquo;s inquiries / problems and / or tailoring required for any specific customer request.</li>
<li>Understand Operational Risk Framework</li>
<li>Responsible to identify potential risks in existing processes and escalate to your line manager</li>
<li>Assist Line manager to develop required controls in the process to zeroise Operational Losses/ Potential Losses</li>
<li>Ensure cordial relations with the business by timely execution of daily transactions as per agreed Service Level Agreements</li>
<li>Ensure timely Regulatory Reporting to State Bank</li>
<li>Ensure timely / proper follow up with the foreign correspondent / Relationship Managers for acceptance and payment of bills.</li>
<li>Ensure submission of all Internal and External returns as per respective deadlines.</li>
<li>Display exemplary conduct and live by the Group&rsquo;s Values and Code of Conduct.</li>
<li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li>
</ul></div></div><div><div><div><b>About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Analyst, Trade Operations

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>50894
</div></div></div></div><div><div><div><div><b>Job Location: </b>Islamabad, PAK
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 7
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>24/04/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>07/05/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><p>
This role will be responsible for managing service and sales operations, including client engagement, portfolio and revenue growth, service excellence, and operational compliance. The ideal candidate will focus on building strong client relationships, driving business growth, and ensuring high standards of service and operational efficiency.</p></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><ul><li>Acquire New to Bank Priority Qualified Clients</li>
<li>Provide service to the clients from the assigned portfolio such as dormancy removal, service requests etc</li>
<li>Cross-sell products to the clients post clients need identification</li>
<li>Increase Wealth Management Penetration in the assigned portfolio by adding New to Wealth Clients</li>
<li>Migrate clients to digital channels for regular banking transactions</li>
<li>Consume and convert the assigned leads</li>
<li>Maintain Client Contact as per prescribed contact guidelines</li>
<li>Implement Client Journey interventions for Priority</li>
</ul></div></div><div><div><div><b>Skills and Experience</b></div>
</div><div><ul><li>Good communication and interpersonal skills</li>
<li>Strong negotiation and persuasion abilities</li>
<li>Problem-solving capabilities</li>
<li>Operational excellence and compliance</li>
</ul></div></div><div><div><div><b>Key Stakeholders</b></div>
</div><div><p>
Branch Operations, Centralized Operations, Segments, Products, Client Experience, HR, Client Acquisition, Client Care Centre</p></div></div><div><div><div><b>
Competencies</b></div>
</div><div><div>Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements</div><div>
Collaborates</div><div>
Customer Focus</div></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Branch Sales & Service Executive - Islamabad

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>50317
</div></div></div></div><div><div><div><div><b>Job Location: </b>Karachi, PAK
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 9
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>21/04/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>27/04/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><p>
To manage the liaison work related to Operations and process within Turn around time with 100% accuracy while assisting in coordination, facilitation, and promotion of operational risk, and implementation and management of operational risk within the team.</p></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><ul><li>Acts as a backup for staff on leave or in any contingency as per department&rsquo;s backup schedule and contingency plans.</li><li>Ensure that department related Management Information System (MIS) should be encrypted and place at secured shared folder. Timely remove of all unnecessary data placed at shared drive.</li><li>Ensures that the Line Manager is updated on the sources of errors and problems, including delays with completion of work so that appropriate action can be taken.</li><li>Ensure that all Operations files are kept in secured environment and timely archived.</li><li>Ensure to check detail before inputting in transaction processing system.</li><li>Establishes and ensures adherence of Service Level Agreement (SLA) with key internal departments to manage effectively and efficiently relationships with them.</li><li>Assist in coordinating, facilitating, and promoting understanding of operation risk, and in implementation and management of operational risk within the Mortgage &amp; Over Draft Financing</li><li>Maintain a healthy interdepartmental working relationship with peer units.</li><li>Coordinate to conduct Legal by bank penal Lawyer</li><li>Coordinate to conduct appraisal by the vendors for Home and Auto Finance.</li><li>Coordinate to conduct the mortgage transaction in registrar office smoothly .</li><li>To make sure to provide the documents received at the time of transaction as per the Legal opinion received by our penal lawyer</li><li>Coordinate to conduct the transaction for redemption deed / Lien removal where loan settled on behalf by Bank .</li><li>To sign the Legal documents of new booking cases for Mortgage &amp; Auto Loans</li><li>Co ordinate with Dealer for Auto Finance Booking ,Registration, Transfer and Outstanding documents.</li><li>Responsible to assist Manager in the preparation, communication, implementation, delivery of Governance Retail Items and to perform day to day activities.</li><li>Ensures timely completion of key control self assessments and key risk indicators.</li><li>Ensures day-to-day operational controls are in place.</li><li>Ensures all exceptions are reviewed and appropriate action taken.</li></ul>
<ul><li>To ensure timely service delivery and transaction processing related to Operations as per SLA and laid down procedures.</li><li>To achieve high productivity and process efficiency thereby resulting in improved service quality and a high level of Customer Satisfaction.</li><li>To effectively manage the processing from a cost/benefit/risk/service perspective.</li><li>To ensure total compliance with laid down norms in terms of complex risk, credit policy, documentation, operational risk and other Group / Regulatory control standards</li><li>To constantly improve upon service quality as measured through customer satisfaction scores and customer compliant tracking / resolution.</li><li>To ensure that efficient and quality services are provided to both internal and external stake holders that meet or exceed agreed service standards.</li><li>Ensure that Department Operational Instructions (DOI), Accounting Treatment, Group Policies, Compliance &amp; State Bank regulations are followed.</li><li>To ensure that all processing complies with Group Know your Customer (KYC)/ Anti Money Laundering (AML) policies, guideleines and procedures.</li><li>Ensures that the work performed in accordance with Management Manual, Procedure Guides, the agreed customer service standards, operational risk requirements and State Bank regulatory controls.</li><li>Ensure to complete any other task, MIS, reporting and project assigned by Manager and Unit Head.</li></ul></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Officer - External Agency Management Unit - South

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>49519
</div></div></div></div><div><div><div><div><b>Job Location: </b>Dubai, ARE
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 7
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>20/04/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>20/04/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><div><b>
Strategy</b><br>
<ul><li>Strategies for Revenue generation and business development</li><li>Business objectives and goals</li><li>Drive the Digital Agenda</li></ul></div>
<div><b>
Business</b><br>
Acquisition &amp; Sales Management<br>
<ul><li>Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.</li><li>Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.</li><li>Induction of all (NTB) new customers brought in by the Branches &amp; Direct Sales team.</li><li>Achieve &ldquo;best in class&rdquo; productivity in order to maximize the efficacy of the sales process.</li><li>Achieve the budgeted cross sell targets, consistency and penetration.</li><li>Aggressive Sales call plans to acquire large prospective customers through referrals.</li><li>Ensure coverage of customer base in accordance with the approved contact plans.</li><li>Update &amp; maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)</li><li>Maintain and update customer information on C Manager. Accurate and timely generation of reports.</li><li>Activation of dormant accounts.</li><li>Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</li></ul></div></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><div>
Customer Relationship Building<br>
<ul><li>Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.</li><li>Effectively meeting customer expectations and handling/ reduction of customer complaints.</li><li>Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</li><li>Manage the portfolio to de-risk against attrition and achieve stability of book.</li><li>Have complete knowledge of the customer base in terms of the profile, demographics &amp; psychographics and assets in the Bank and in other places.</li><li>Serve as the one-point contact to the High Net Worth customers of the Bank</li></ul></div>
<div><b>
Processes</b><br>
<ul><li>Ensure compliance of laid down process and procedures.</li><li>Facilitate and Implement work process improvements.</li><li>To ensure compliance with Global Process Standards on Customer Data Confidentiality.</li></ul>
<br>
<b>People &amp; Talent</b><br>
<ul><li>Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</li><li>Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</li><li>Employ, engage and retain high quality people, with succession planning for critical roles.</li><li>Responsibility to review team structure/capacity plans.</li><li>Set and monitor s and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</li></ul></div></div></div><div></div><div><div>
</div><div><div><b>
Risk Management</b><br>
<ul><li>Ensure KYC/AML updates, proper zero error documentation.</li><li>Updating the C &ndash; Manager, adhering to the Contact Management Plan.</li><li>Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</li><li>Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</li><li>Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</li><li>Read, understand and comply with all provisions of the Group Code of Conduct.</li></ul></div>
<div><b>
Governance</b><br>
<ul><li>To be able to detect any suspicious transactions, Money laundering, forgeries etc</li><li>Highest compliance with reference to Anti Bribery, Anti Money Laundering &amp; Combating Financial Crime Risk procedures.</li><li>Ensure all GPS standards are followed and adhered.</li></ul>
<br>
<b>Regulatory &amp; Business Conduct</b><br>
<ul><li>Display exemplary conduct and live by the Group&rsquo;s Values and Code of Conduct.</li><li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li><li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</li><li>Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</li><li>Obtain Security &amp; Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.</li></ul></div></div></div><div></div><div><div>
</div><div><div><b>
Key stakeholders</b><br>
Internal<br>
<ul><li>Product Manager &ndash; Priority Banking - for Launch and implementation of product campaigns</li><li>Customer Service Manager - WM - for Product services to the customers</li><li>Unit Heads &ndash; Treasury - Implementation of sales strategies</li><li>Branch Managers - Implementation of sales strategies</li><li>Marketing Manager - WM - Coordinate marketing and research activities.</li><li>Country Money Laundering Prevention Officer.</li></ul>
External<br>
<ul><li>Existing and Prospective Customers - for Acquisition and retention of business</li></ul></div>
<div><b>
Other Responsibilities</b><br>
<ul><li>Ability to maintain a highly decent professional environment in the Priority Centre.</li><li>Educate Clients on using of other delivery channels.</li></ul></div></div></div><div><div><div><b>
Skills and Experience</b></div>
</div><div><ul><li>Manage Conduct</li><li>Manage Risk</li><li>Manage People</li><li>Spot Opportunities</li><li>Solve Problems</li><li>Take the Lead</li><li>Build Resilience</li></ul></div></div><div><div><div><b>
Qualifications</b></div>
</div><div><ul><li>University Graduate.</li><li>Relevant experience in sales and relationship management.</li><li>Experience in handling all Banking &amp; Investment Products.</li><li>Demonstrated ability in sales planning.</li><li>Strong communication and negotiation skills with the ability to influence outcomes.</li><li>Networking ability to manage interdepartmental deliverables.</li><li>Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</li><li>Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</li><li>Computer literacy at the user level.</li><li>Adapting to multi-cultural environment.</li><li>In-depth knowledge of capital markets and financial planning.</li></ul></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Associate Director, Priority Banking

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>52346
</div></div></div></div><div><div><div><div><b>Job Location: </b>Dubai, ARE
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 5
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>14/04/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>21/04/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><p>
The Director of Enablement, Client Management for UAE &amp; MENA will lead and inspire a high-performing team dedicated to delivering exemplary client services within the Financial Institutions and Corporate client segments. This role demands a proactive leader who will shape and execute strategies aligning with Standard Chartered's commitment to operational excellence and client satisfaction. The successful candidate will oversee all facets of client management, ensuring seamless collaboration across internal teams and stakeholders, while driving performance that meets and exceeds agreed service level agreements. Central to this role is advancing the implementation of a differentiated client management approach tailored to client tiers and value, backed by continuous process improvements that enhance operational effectiveness and digital adoption. The position is based in our Dubai office and emphasizes full-time leadership in a dynamic, client-focused environment focused on fostering lasting client relationships and business growth across the region.</p></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><p><b>
Strategic Leadership and Process Optimisation</b><br>
As a key driver for client management excellence, you will engage diverse internal stakeholders, leading initiatives to streamline processes and implement impactful changes. Collaborating closely with Relationship Managers, Product Sales teams, Operations, and other departments, you will serve as a vital service partner, swiftly resolving client issues and identifying opportunities to enhance customer service quality.</p>
<p><b>
Operational Management and Digital Transformation</b><br>
You will regularly assess operational effectiveness and quality, adapting strategies to evolving business and client needs. Championing the acceleration towards digital solutions, you will ensure that the digital value proposition resonates with client preferences and requirements. Your leadership in adopting innovative tools and technology will drive consistent operational improvements aligned with the Client Management destination model.</p>
<p><b>
Business Alignment and Stakeholder Engagement</b><br>
A deep understanding of the Corporate &amp; Institutional Banking (CIB) business strategy will enable you to align client management activities accordingly. You will foster strong collaboration between CIB business units and Client Management, addressing business priorities and closing any identified gaps. Maintaining robust relationships with Finance, Risk, Technology, and Operations, you will maximize business opportunities and support compliance with regulatory and audit requirements. Additionally, your role includes coordinating outsourcing matters in accordance with policy and regulation, ensuring operational integrity at all times.</p></div></div><div></div><div><div>
</div><div><p><b>
Team Leadership and Talent Development</b><br>
You will be responsible for leading a diverse team, fostering a culture of excellence, accountability, and continuous learning. Your leadership will focus on mentoring, coaching, and developing team members to reach their full potential while driving high performance and engagement. You will establish clear objectives, provide constructive feedback, and support professional growth aligned with Standard Chartered's values and strategic goals.</p></div></div><div></div><div><div>
</div><div><p><b>
Risk and Compliance Oversight</b><br>
Ensuring adherence to regulatory requirements, internal policies, and risk management frameworks is essential. You will lead the team in maintaining rigorous control standards, mitigating operational risks, and supporting audit and regulatory inquiries effectively. Your expertise will support the enforcement of local regulations covering Customer Due Diligence (CDD), credit and lending policies, and Anti-Money Laundering (AML) requirements, underpinning the bank's reputation and compliance commitments.</p></div></div><div></div><div><div>
</div><div><p><b>
Stakeholder Communication and Reporting</b><br>
You will take charge of transparent and regular communication with senior managers and stakeholders, providing comprehensive insights into team performance, service levels, and strategic initiatives. Utilizing management information systems (MIS) and performance data, you will generate actionable reports that inform decision-making and highlight opportunities for enhancement. Your presentations and written communication will be clear, persuasive, and tailored to varied audiences across the organisation.</p></div></div><div><div><div><b>
Skills and Experience</b></div>
</div><div><ul><li>UAE experience is a MUST.</li>
<li>Strong expertise in conduct management to ensure ethical behaviour and compliance.</li>
<li>Comprehensive risk management capabilities to effectively mitigate operational and regulatory risks.</li>
<li>Leadership and people management skills to inspire, develop, and manage high-performing teams.</li>
<li>Operational proficiency with a focus on process management and continuous process improvement.</li>
<li>Competency in data conversion, management reporting, and utilisation of MIS tools.</li>
<li>Experience in driving digital initiatives and adopting technological advancements within client management.</li>
</ul></div></div><div><div><div><b>About Standard Chartered</b></div>
</div><div><p>
Standard Chartered is a leading international banking group with a rich heritage of over 170 years marked by a commitment to making a meaningful impact on clients, communities, and each other. Our global presence and client-centric philosophy position us uniquely to drive commerce and prosperity through diversity and inclusion. We foster an environment where challenging the status quo and continuous improvement are embedded in our culture.</p>
<p>
At Standard Chartered, we adhere to a set of core behaviours that shape how we operate every day:</p>
<ul>
<li><b>Do the right thing</b>: We operate with integrity, are assertive in our decisions and actions, and always put clients at the forefront.</li>
<li><b>Never settle</b>: Our culture encourages innovation, learning, and striving for better outcomes.</li>
<li><b>Are better together</b>: We embrace diversity, promote inclusion, and collaborate to create enduring success.</li>
</ul>
<p>Joining Standard Chartered means being a part of a values-driven organisation that celebrates unique talents and fosters a supportive and inclusive workplace culture geared towards everyone&rsquo;s growth and potential.</p></div></div><div><div><div><b>
What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter, Standard Chartered offers a comprehensive remuneration package designed to support your overall wellbeing and career growth.</b></p>
<ul>
<li>Competitive salary complemented by core benefits including retirement savings, medical and life insurance schemes.</li>
<li>Flexible and voluntary benefits schemes adapted to local preferences and needs.</li>
<li>Generous time-off policies including annual leave, parental leave (up to 20 weeks maternity), sabbaticals for up to 12 months, volunteering leave, and observance of public holidays equating to a minimum of 30 days.</li>
<li>Flexible working options facilitating a balanced blend of office and remote work to support work-life integration.</li>
<li>Proactive mental and physical wellbeing programs including access to industry-leading digital wellbeing platforms, resilience training, Employee Assistance Programmes, and mental health support.</li>
<li>A culture dedicated to continuous learning and professional development with access to a variety of learning modalities (physical, virtual, and digital).</li>
<li>An environment that values diversity and inclusion fostering respect, collaboration and opportunities for all colleagues to realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Director, Enablement, Client Mangement UAE & MENA

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>51660
</div></div></div></div><div><div><div><div><b>Job Location: </b>Gujranwala, PAK
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 6
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>14/04/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>16/04/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><div>
<div><div><div><div><p>We are seeking a dynamic and results-driven Branch Manager to spearhead and drive the success of our branches. In this role, you will be responsible for managing day-to-day operations, achieving business targets, building strong customer relationships, and managing a high-performing team.</p></div><br>
</div>
</div></div></div></div></div><div></div><div><div><div><b>Key Responsibilities</b></div>
</div><div><ul><li>Consistent delivery of sales targets with a view to remain apart with the monthly run-rate.</li><li>Directional sing the sales effort through development and execution of structured sales plans based on sound knowledge of market variables and customer needs.</li><li>Spearhead efforts for marketing new relationships</li><li>Liaise with Marketing and contribute to the development of new products and actively participate in launching products like staff training, campaigning and monitoring of business targets, to derive maximum mileage out of rollout.</li><li>Branch staff awareness (to ensure that all Relationship Managers are aware of the KPIs and tools)</li><li>Business development, through typical activities like; Formulating, implementing/monitoring of future strategies, sales plans and activities to acquire new customers as well as deepen existing relationships, and aligning these with the business goals</li><li>Achieve planned growth and cater to the branch&rsquo;s expansion possibilities by pro-actively analyzing and proposing resource enhancements.</li><li>Ensure that the branch achieves stable growth in revenues through focus on both funded and non-funded income.</li><li>AML-Report monitoring - review &amp; responding to reports daily, weekly and monthly and highlighting any suspicious activities.</li><li>Suspicious Transaction / Activity monitoring &amp; timely closures of suspicious transaction report - STRs raised.</li><li>Monitor and follow AML guidelines &ndash; in compliance with Policy to ensure zero issues raised in</li><li>Authority of Approval for Dormant account activation</li><li>To ensure that top 100 customer data is updated as per requirement</li><li>Continuous review of processes, resources &amp; procedures to ensure that service standards are met through capacity planning, removal of bottlenecks and workflow changes.</li><li>Customer retention efforts with personal involvement in complaint resolution and adhoc feedback from customers.</li><li>Review of controls on a regular basis contributing to sound operational health leading to compliance with the group and Central Bank guidelines.</li><li>Monitor and control the Retail Client Credit portfolio and ensure that all facilities to customers and staff are fully secured and accurate and up to date records and documentation in line with the Group credit policy.</li></ul></div></div><div><div><div><b>
Skills and Experience</b></div>
</div><div><ul><li>Customer Relationship Management</li>
<li>Stakeholder Management</li>
<li>Sales and Business Development</li>
<li>Decision Making</li>
<li>Strong interpersonal and communication skills</li></ul></div></div><p></p><div><div><div><b><br>
About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Branch Manager

Join Standard Chartered Bank and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.