Urwah Admin

Star Gallery Mart

Job Title: Customer Service, Social Media &amp; Sales Executive Company: Star Gallery Mart (UAE) Work Location: Sharjah &ndash; Office-Based (In-Office Role)About UsStar Gallery Mart is one of the UAE&rsquo;s fast-growing retail and e-commerce companies, specializing in electronics, mobile accessories, home appliances, and trending seasonal products. Our mobile application, Star Gallery Mart, is available on both Android and iOS, and we actively sell through our website and social media platforms.We are looking for a Customer Service, Social Media &amp; Sales Executive who can manage customer communication across digital channels, engage audiences on social media, and convert inquiries into successful sales.Key ResponsibilitiesCustomer Service &amp; Sales<ul><li>Respond to customer inquiries via WhatsApp, social media messages, and comments</li><li>Convert chats, inquiries, and leads into confirmed sales</li><li>Provide accurate product information, pricing, availability, and delivery details</li><li>Follow up with potential customers to close sales and reduce abandoned inquiries</li></ul>Social Media Management<ul><li>Monitor and reply to comments and messages on Instagram, TikTok, Snapchat, Facebook, and YouTube</li><li>Post product videos, stories, and promotional content regularly</li><li>Support daily offers, campaigns, and seasonal promotions (Ramadan, Eid, special sales)</li></ul>Content Support<ul><li>Assist in creating short product videos and promotional clips</li><li>Coordinate with the marketing and design team for banners, visuals, and captions</li><li>Help maintain consistent brand tone in English and Arabic</li></ul>Requirements<ul><li>Fluent in English and Arabic (speaking and writing)</li><li>Strong communication and sales skills</li><li>Experience in customer service, social media handling, or online sales</li><li>Comfortable using WhatsApp Business, Instagram, TikTok, Facebook, and YouTube</li><li>Ability to work in a fast-paced, target-driven environment</li></ul>Very Important Note &ndash; Interview RequirementBefore attending the interview, the candidate must:<ul><li>Visit our website</li><li>Review our social media platforms</li><li>Download and explore the Star Gallery Mart mobile app (Android &amp; iOS)</li><li>Come prepared with sales ideas, customer engagement strategies, and product knowledge</li></ul>Candidates who come prepared will be given priority consideration.Job Type: Full-timePay: From AED2,400.00 per month

Customer Service, Social Media & Sales Executive

About UsStar Gallery Mart is one of the UAE&rsquo;s fast-growing retail and e-commerce companies, specializing in electronics, mobile accessories, home appliances, and trending seasonal products. Our mobile application, Star Gallery Mart, is available on both Android and iOS, and we actively sell through our website and social media platforms.We are looking for a 360&deg; Digital Marketing Executive who can plan, execute, and manage complete digital marketing campaigns to grow our brand, increase real followers, and drive online and in-store sales.Key ResponsibilitiesDigital Marketing &amp; Advertising<ul><li>Plan and manage paid and organic campaigns across:</li></ul>YouTube, TikTok, Snapchat, Facebook, Instagram, Email Marketing, and WhatsApp Marketing<ul><li>Create and run advertisements in both English and Arabic</li><li>Track performance, ROI, and engagement for all campaigns</li><li>Improve app downloads and website traffic for Star Gallery Mart</li></ul>Influencer Marketing<ul><li>Search, evaluate, and contact relevant influencers across social platforms</li><li>Negotiate professional collaboration deals and pricing</li><li>Ensure influencers focus on real follower growth, genuine engagement, and brand visibility</li><li>Manage influencer campaigns from planning to final content delivery</li></ul>Seasonal &amp; Campaign Planning<ul><li>Prepare marketing strategies for seasonal offers and campaigns such as:</li><li>Ramadan Promotions</li><li>Eid Offers</li><li>Special Sales &amp; Product Launches</li><li>Identify trending and high-demand products for each season and align marketing content accordingly</li></ul>Creative &amp; Team Coordination<ul><li>Work closely with graphic designers to create:</li><li>Website banners</li><li>Social media creatives</li><li>Promotional posters</li><li>Coordinate with videographers for product videos, influencer content, and ad creatives</li><li>Ensure brand consistency across all platforms</li></ul>Requirements<ul><li>Strong experience in digital marketing and social media advertising</li><li>Ability to create marketing content and ads in English and Arabic</li><li>Proven knowledge of influencer marketing and negotiations</li><li>Strong understanding of e-commerce and mobile app promotion</li><li>Creative mindset with strong planning and communication skills</li></ul>Very Important Note &ndash; Interview RequirementBefore attending the interview, the candidate must:<ul><li>Visit our website</li><li>Review our social media platforms</li><li>Download and explore the Star Gallery Mart mobile app (Android &amp; iOS)</li><li>Come prepared with marketing ideas, improvement suggestions, and knowledge about our brand and products</li></ul>Candidates who come prepared will be given priority consideration.Job Type: Full-timePay: From AED5,000.00 per month

360° Digital Marketing Executive

Walk-In Interview &ndash; Customer Service &amp; Social Media AssistantDates: 9 January to 31 January 2025 (Friday is off &ndash; please do not visit on Fridays)Time: 1:00 PM &ndash; 4:00 PMLocation: Shed No. 15, Industrial Area 17, Sharjah Google Map: https://maps.app.goo.gl/oXW3mwaXosSwn2YK7Customer Service &amp; Social Media AssistantJob PurposeSupport the 360&deg; Marketing Executive in managing social media platforms, assisting with content creation, supporting online advertising activities, and providing high-quality Arabic&ndash;English customer service to increase brand awareness and sales.Key ResponsibilitiesSocial Media &amp; Content Support<ul><li>Schedule and publish posts on Instagram, TikTok, Snapchat, Facebook, and YouTube</li><li>Monitor and respond to comments, messages, and mentions daily</li><li>Assist in planning and creating weekly photo and video content</li><li>Coordinate with designers and photographers for marketing materials</li><li>Write captions, hashtags, and short ad texts in Arabic and English</li></ul>Customer Service &amp; Sales Support<ul><li>Respond to customer inquiries via social media, WhatsApp, and email</li><li>Assist customers with online orders through the website, mobile app, or WhatsApp</li><li>Provide accurate product information, pricing, and after-sales support</li><li>Handle customer issues professionally and ensure timely follow-up</li></ul>Reporting &amp; Marketing Support<ul><li>Collect and record customer feedback, reviews, and ratings</li><li>Track engagement and prepare weekly performance reports</li><li>Maintain and update customer databases (emails, phone numbers, interests)</li><li>Assist in managing Meta (Facebook &amp; Instagram) and Google Ads campaigns</li><li>Monitor ad performance (CTR, CPC, conversions) and report results</li><li>Coordinate with the delivery and logistics team to ensure smooth order fulfillment</li></ul>Requirements<ul><li>Fluent in spoken and written Arabic and English</li><li>1&ndash;2 years of experience in social media, digital marketing, or customer service</li><li>Strong understanding of Instagram, TikTok, and Snapchat</li><li>Basic skills in Canva, CapCut, or similar tools</li><li>Familiarity with Meta Ads Manager and Google Ads</li><li>Good computer and smartphone skills</li><li>Creative, organized, and proactive attitude</li><li>Able to work from the store environment for filming and customer engagement</li></ul>Job Type: Full-timePay: From AED2,800.00 per month

Customer Service & Social Media Assistant

WALK-IN INTERVIEW &amp; TRIAL &ndash; ACCOUNTANT (E-Commerce &amp; Retail Experience)Dates: 11 January 2026 &ndash; 30 January 2026 Time: 1:00 PM &ndash; 4:00 PM (You may come anytime during these hours)Location: Shed No. 15, Industrial Area 17, Sharjah Google Map: https://maps.app.goo.gl/S7uTGZNvXDh6KVpw9About Star Gallery MartStar Gallery Mart is one of the UAE&rsquo;s fastest-growing retail and e-commerce companies, specializing in electronics, gadgets, mobile accessories, and home appliances. As part of our rapid expansion, we are seeking a skilled and experienced Accountant to join our growing team.Key Responsibilities<ul><li>Maintain and update accurate financial records using accounting software</li><li>Post and process journal entries accurately</li><li>Assist in monthly payroll preparation</li><li>Perform bank and inter-branch reconciliations</li><li>Prepare weekly and monthly financial reports</li><li>Assist in preparing balance sheets, income statements, and statutory reports</li><li>Ensure all records are audit-ready and compliant with UAE regulations</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or a related field</li><li>Minimum 2 years of accounting and taxation experience in e-commerce or retail</li><li>Mandatory audit experience</li><li>Proficient in ERP systems (SAP, Oracle, Sage, or Tally)</li><li>Strong Excel and financial analysis skills</li><li>Knowledge of UAE VAT and Corporate Tax regulations</li><li>Excellent communication and time-management skills</li><li>Willingness to relocate to Dubai, Sharjah, or Abu Dhabi if required</li></ul>Why Join Us<ul><li>Join a fast-growing and well-established retail brand</li><li>Work in a professional and performance-driven environment</li><li>Opportunity for long-term career growth</li><li>On-the-spot interview and trial for shortlisted candidates</li></ul>Important Notes<ul><li>Please bring a hard copy of your updated CV</li><li>Review the company profile before attending</li><li>Interviews are conducted Sunday to Thursday, 1:00 PM &ndash; 4:00 PM</li><li>Friday is off</li><li>Salary and benefits will be discussed during or after the interview stage</li></ul>Kind Regards, HR Department Star Gallery Mart www.stargallery.aeJob Type: Full-timePay: From AED2,400.00 per month

Accounts Executive – Retail & E-Commerce

Join Star Gallery Mart and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Star Gallery Mart

ABOUT_COMPANY

Customer Service, Social Media & Sales Executive

360° Digital Marketing Executive

Customer Service & Social Media Assistant

Accounts Executive – Retail & E-Commerce