Qureos Mentor

Starka Property Management

Assistant Community ManagerWE OFFER FREE HEALTH INSURANCE FOR OUR TEAM MEMBERS!Position DescriptionThis role will assist with management of a community in the Southside of Jacksonville area. Overall responsibilities include assisting the Community Manager with ensuring their apartment communities achieve maximum pre-determined marketing results. Implement company policies in leasing, accounting, maintenance, resident relations, and management reporting. Has authority and responsibility to perform the functions and tasks described in the job description. Must have the ability to assume the role of the Community Manager if the Community Manager is unavailable to perform their functions. Must possess strong leasing, sales, and customer service skills. Must have multi-family housing experience.TEAM MANAGEMENT:<ul><li>Assist Community Manager as needed with hiring and training all office personnel with the assistance of the Community Manager. Act as a leader within the team by providing direction and guidance as needed.</li><li>Reviews, approves and submits all bi-weekly payroll in the absence of the Community Manager.</li><li>Reviews all bonuses monthly and provides to Regional Manager in a timely manner for approval and then enters in payroll system in the absence of the Community Manager.</li><li>Review Grow course assignments monthly and completes required courses in a timely manner as assigned.</li><li>Attends monthly safety classes and adheres to all safety and OSHA requirements.</li><li>Adhere to and follow all Workman's&rsquo; Comp claim policies including submission of all forms in a timely manner in the absence of the Community Manager.</li></ul>FINANCIAL PERFORMANCE:<ul><li>Assist with the collection of all budgeted income</li><li>Complete deposits daily</li><li>Oversee all aspects of accounts receivables while adhering to all local, state and federal laws with regards to fair collections practices.</li><li>Review aged receivables reports daily to determine if balances due and prepaid credits are accurate.</li><li>Complete collection phone calls daily ensuring that all contact is thoroughly documented in management software system.</li><li>Inspecting those apartments that owe a balance to determine if the resident is still present or if they have skipped.</li><li>Prepare and file evictions according to company policies</li><li>Meet with Community Manager weekly to discuss collections status</li><li>Accept written notice to vacates from current residents and provide them with all appropriate documents.</li><li>Upon resident move out, inspect apartment home for damages making certain to take pictures.</li><li>Perform Financial Move-out Statements according to company policy and state statutes.</li><li>Review move-in files for accuracy ensuring that all fees, prorates etc. are accurately charged and collected prior to releasing move-in keys.</li><li>Review monthly scheduled charges as compared to all lease documents to ensure resident(s)&rsquo; monthly charges are accurate.</li><li>Upon reviewing entire file, provide to Community Manager for final review and execution of Lease Agreement.</li><li>Assist Community Manager with maximization of gross rent potential by offering suggestions of raising market rents as much as possible through analysis of competitive market, availability and pending renewals.</li><li>Review Availability Report to ensure leasing team has not held a vacant apartment off the market for more than 10 days without Community Manager approval.</li><li>Assist Community Manager with renewal program</li><li>Review Income Statement weekly to ensure all income was coded and posted to proper G/L account</li></ul>OTHER COMMUNITY PERFORMANCE FACTORS<ul><li>Complete Fair Housing course annually via Grow.</li><li>Ensure all team members adhere to all Fair Housing requirements and laws consistently in all facets of their job making certain to report any perceived violations to the Community Manager immediately.</li><li>Perform all aspects of leasing as needed.</li><li>Assist Community Manager with review all rental applications to ensure applicants meet all rental criteria requirements.</li><li>Review all move-in files for accuracy including a copy of active renters&rsquo; insurance and a completed Pet Interview Approval Form if resident has a dog prior to submitting to Community Manager for final review and execution of Lease Agreement.</li><li>Assist Community Manager with market ready apartment home inspections to ensure they meet Starka standards.</li><li>Market all vacancies accordingly by ensuring Craigslist Ads are posted daily and all internet advertising is up to date and appealing</li><li>Ensure leasing team is entering all traffic in management software system in a timely manner and following up with each prospective resident consistently to increase closing ratios.</li><li>Prepare and submit Incident Reports in a timely manner including providing all required information as outlined on reporting forms in the absence of the Community Manager.</li><li>Meet with residents as needed to ensure exceptional customer service at all times</li></ul>JOB REQUIREMENTS<ul><li>Must have valid driver&rsquo;s license and dependable transportation</li><li>Ability to analyze and interpret numerical and financial data</li><li>Ability to handle stressful situations in a calm demeanor in order to diffuse and resolve any situation that may arise.</li><li>Ability to operate all office equipment including a telephone system, computer system, copier, scanner, fax machine etc.</li><li>Ability to utilize and demonstrate reasonable understanding of all computer software programs including but not limited to Microsoft Office, Outlook, Excel, internet web browsers as well as any management software programs in use.</li><li>Ability to lead a team without prejudice understanding that as a leader, it is always your responsibility to maintain a professional relationship with your subordinates.</li><li>Ability to work varying job schedule including evenings and weekends is required or necessary to complete assigned job duties.</li><li>Ability to operate a vehicle to perform company business</li><li>Job is intermittently sedentary but requires mobility a daily basis including the ability to climb stairs</li><li>Ability to work in office setting but will have daily exposure to outdoor environments including heat, cold, rain or any other weather conditions.</li><li>Ability to use repetitive motion of hands, wrists and fingers while utilizing computers or writing as needed.</li><li>Must have normal range of vision to complete required paperwork, operations of a computer or any equipment such as a golf cart.</li><li>Must have normal range of hearing and speech to communicate with others on the phone or in person on a regular basis.</li><li>Must always adhere to company professional dress code unless otherwise approved by Regional Manager or Director of Human Resources.</li></ul>This job description is inclusive of but not limited to the job specifications contained herein. Additional duties or job functions may be required as deemed necessary by the Community Manager, Regional Manager or any other Corporate Team Member.Job Type: Full-timePay: $20.00 - $22.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: In person

Assistant Community Manager

Starka Property Management is seeking a Community Manager for a asset located in the Southside of Jacksonville, Florida! Entrata experience helpful.We offer free health insurance, 13 paid holidays including your birthday and company anniversary, PTO given after 90 days, Matter employee recognition program and so many more excellent benefits!!!Overall responsibilities include ensuring their apartment community achieves maximum pre-determined marketing results. Implement company policies in leasing, accounting, maintenance, resident relations and management reports. Has authority and responsibility to perform the functions and tasks described in the job description.TEAM MANAGEMENT:1) Hires, trains, coaches and counsels all on-site personnel with the assistance of the Director of Human Resources and Regional Manager. Directly responsible for overall supervision of entire team including both office and maintenance.2) Reviews and conducts all interviews and with approval of Regional Manager, sends all pre-hire paperwork including employment application, signed background check consent form and a copy of the applicant&rsquo;s social security card and photo id to Director of Human Resources for processing and hire approval.3) Reviews, approves and submits all bi-weekly payroll.4) Reviews all bonuses monthly and provides to Regional Manager in a timely manner for approval and then enters in payroll system.5) Review Grow course assignments monthly and ensure team is completing courses in a timely manner as assigned.6) Ensure safety classes are conducted monthly and team is adhering to all safety and OSHA requirements.7) Adhere to and follow all Workmans&rsquo; Comp claim policies including submission of all forms in a timely manner.FINANCIAL PERFORMANCE:1) Collection of all budgeted income2) Maximize gross rent potential by raising market rents as much as possible through analysis of competitive market, availability and pending renewals.3) Minimize vacancy loss by ensuring all apartments are market ready as quickly as possible and apartments are not held vacant more than 10 days.4) Maximize renewal rent increases by analyzing occupancy trends, current and potential exposure as well as current market rates as compared to in place rates5) Minimize delinquent rental losses by performing consistent daily and weekly collection attempts in accordance with state and federal guidelines. If community has a Bookkeeper or Assistant Manager that oversees collections, the CM should meet with them throughout the week to review status of collections.6) Maximize other and miscellaneous income by ensuring all required fees are charged and collected.7) Act as the custodian for petty cash including dispensing of cash for validated receipts. Petty cash must be reconciled monthly and submitted for reimbursement to accounting.8) Review expense budget and projections weekly to ensure community is on target achieve budgeted goals.9) Enter and review all purchase orders prior to approving any order.10) Ensure that proper G/L codes are utilized when entering purchase orders.11) Review, enter and approve all AP consistently so invoices are paid in a timely manner.12) When completing major projects as budgeted, prepare a scope of work and obtain bids from 3 vendors according to said scope of work. Prepare bid comparison form and submit to Regional Manager for approval.13) Review G/L weekly to ensure all invoices were properly coded and correct any coding errors immediately. If an invoice was previously approved but requires a correction, submit requested correction to Regional Manager or CFO as needed.14) Review Income Statement weekly to ensure all invoices for monthly services have been submitted for payment. It is your responsibility to contact vendors if you have not received any invoices.15) Accruals should be submitted prior to month-end for any invoices not received prior to close-out. Review each G/L category on Income Statement as well as any open purchase orders and completed Accruals Form and send to CFO on or before the 1st of each month.16) Review Preliminary Financial Statements upon receipt to ensure all reclasses and accruals were properly documented.17) Prepare detailed Variance Report as required and submit in a timely manner.OTHER COMMUNITY PERFORMANCE FACTORS1) Complete Fair Housing course annually via Grow.2) Ensure all team members have completed Fair Housing Grow training annually and that all Fair Housing requirements and laws are being adhered to by entire team in all facets of their job.3) Perform all leasing functions as needed4) Review all rental applications to ensure applicants meet all rental criteria requirements.5) Review all move-in files for accuracy including a copy of active renters&rsquo; insurance and a completed Pet Interview Approval Form if resident has a dog.6) Walk all market ready apartment homes to ensure they meet Starka&rsquo;s standards.7) Market all vacancies accordingly by ensuring Craigslist Ads are posted daily and all internet advertising is up to date and appealing8) Ensure leasing team is entering all traffic in management software system in a timely manner and following up with each prospective resident consistently to increase closing ratios.9) Perform weekly and monthly site inspections to ensure community is clean, green and meets or exceeds company standards for curb appeal.10) Buildings and grounds should be inspected regularly for any deficiencies or safety hazards and proposals should be obtained to rectify situation immediately. Notify Regional Manager of any deficiencies immediately.11) Prepare and submit Incident Reports in a timely manner including providing all required information as outlined on reporting forms.12) Meet with residents as needed to ensure exceptional customer service at all timesJOB REQUIREMENTS1) Valid driver&rsquo;s license and dependable transportation2) Ability to analyze and interpret numerical and financial data3) Ability to handle stressful situations in a calm demeanor in order to diffuse and resolve any situation that may arise.4) Ability to operate all office equipment including a telephone system, computer system, copier, scanner, fax machine etc.5) Ability to utilize and demonstrate reasonable understanding of all computer software programs including but not limited to Microsoft Office, Outlook, Excel, internet web browsers as well as any management software programs in use.6) Ability to lead a team without prejudice understanding that as a leader, it is always your responsibility to maintain a professional relationship with your subordinates.7) Ability to operate a vehicle to perform company business.8) Ability to work varying job schedule including evenings and weekends is required or necessary to complete assigned job duties.9) Job is intermittently sedentary but requires mobility a daily basis including the ability to climb stairs10) Ability to work in office setting but will have daily exposure to outdoor environments including heat, cold, rain or any other weather conditions.11) Ability to use repetitive motion of hands, wrists and fingers while utilizing computers or writing as needed.12) Must have normal range of vision to complete required paperwork, operations of a computer or any equipment such as a golf cart.13) Must have normal range of hearing and speech to communicate with others on the phone or in person on a regular basis.This job description is inclusive of but not limited to the job specifications contained herein. Additional duties or job functions may be required as deemed necessary by the Director of Human Resources, Regional Manager or any other Starka Property Management Corporate Team Member.Job Type: Full-timePay: $65,000.00 - $68,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Experience:<ul><li>Property management: 2 years (Required)</li></ul>Ability to Commute:<ul><li>Jacksonville, FL 32216 (Preferred)</li></ul>Work Location: In person

Apartment Community Manager

Join Starka Property Management and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Starka Property Management

About Company

Assistant Community Manager

Apartment Community Manager