Qureos Mentor

State of Arkansas

<b>Date:</b> Jul 10, 2026
<br><b>Req ID:</b> 58439
<br><br>
<b>Location:</b><br>
Bryant, AR, US, 72022
<br><br>
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<br><b>Category:</b> DFA - REVENUE SERVICES DIV
<br><b>Anticipated Starting Salary:</b> $39,171
<br><br>
<b>Position Number:</b> 22107811
<br><b>County:</b> Saline
<br><b>Posting End Date:</b> 7/17/2026
<br><b>Anticipated Starting Salary:</b> $39,171
<br>[[section]]
<br><br>
The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws.
<br><br>
Position Information
<br><br>
<b>Job Series:</b> Revenue Programs
<br><br>
<b>Classification:</b> Customer Service Specialist – Career Path
<br><br>
<b>Class Code:</b> PRP02P
<br><br>
<b>Pay Grade:</b> SGS03
<br><br>
<b>Salary Range:</b> $39,171 - $57,973
<br><br>
Job Summary
<br>The Customer Service Specialist is responsible for providing exceptional customer service to taxpayers and the public regarding state tax inquiries, payments, child support, or other related services. This position involves assisting customers both in person and via phone, email, and other communication channels. The successful candidate will be skilled in problem-solving, possess a strong understanding of state tax policies and procedures or child support policies and regulations, and deliver timely and accurate information to resolve issues. The Customer Service Specialist will work collaboratively with other staff to ensure the smooth operation of the revenue or child support office, while upholding state and federal regulations and maintaining a positive customer experience.
<br>Primary Responsibilities
<br>Provide high-quality customer service by responding to taxpayer and customer inquiries, explaining tax laws, payment processes, child support services, and related issues. Assist customers with the completion of tax and other forms, tax filing procedures, and understanding their tax or child support obligations in a professional and courteous manner. Answer questions related to individual and business tax filings, tax payment processes, refunds, penalties, and other revenue-related topics. Help taxpayers resolve issues related to overdue payments, discrepancies, or other concerns by providing accurate information and guidance. Help child support customers with case issues by providing information and assisting with completing applications and forms. Gather information through interviews and contact to employers and other entities. Perform activities to locate parents’ address, employer, and income or other assets. Accurately record and document customer interactions, inquiries, and the steps taken to resolve issues in the department’s systems. Maintain up-to-date records of taxpayer and customer requests and follow up as necessary to ensure that all issues are addressed. Guide taxpayers through the process of filing taxes online, by mail, or in person. Educate taxpayers on the various tax filing methods and procedures to ensure compliance with state tax laws. Provide clear instructions for completing tax forms and submitting required documentation. Identify, investigate, and resolve customer service issues, including discrepancies, incorrect filings, payment issues, or other challenges. Work with the appropriate departments or units to escalate more complex cases or disputes for further resolution. Provide general administrative support within the revenue or child support office, including data entry, sorting mail, filing documents, organizing records, and other clerical duties. Assist in preparing and processing forms, applications, and payments. Accept and process payments for taxes, fees, fines, or other revenue and child support-related services. Provide receipts and ensure that all transactions are accurately recorded and processed according to state procedures.
<br>Knowledge and Skills
<br>Demonstrated ability to interact professionally and courteously with taxpayers and customers, ensuring positive experiences even in challenging or stressful situations. Strong interpersonal skills are essential for building rapport and trust with customers. Excellent verbal and written communication skills, including the ability to explain complex tax or child support regulations in a clear, concise, and understandable manner. Ability to actively listen to customers and respond empathetically to their concerns. Ability to assess situations, identify issues, and provide solutions or guidance. Strong critical thinking skills to resolve discrepancies, answer questions accurately, and troubleshoot taxpayer problems efficiently. Meticulous attention to detail in documenting taxpayer information, processing payments, and ensuring accuracy in all aspects of customer service and record-keeping. Ability to handle sensitive taxpayer information with discretion and adhere to confidentiality requirements. Demonstrated integrity in all customer service interactions.
<br>Minimum Qualifications
<br><br>
A high school diploma.
<br><br>
Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
<br><br>
Licensure/Certifications
<br>N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
<br><br>
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
<br><br>
ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED.
<br><br>
Applications must include complete work history and references. A resume may accompany the state application but will not be substituted for any part of the application. False, misleading, or incomplete statements may result in disciplinary action and possible termination.
<br><br>
<b>Veteran Preference:</b> A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference.
<br><br>
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at (888) 897-7781 or dhs.gov/e-verify.

CUSTOMER SERVICE SPECIALIST

<b>Date:</b> Jun 22, 2026
<br><b>Req ID:</b> 58062
<br><br>
<b>Location:</b><br>
North Little Rock, AR, US, 72114
<br><br>
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<br><b>Category:</b> DEPT OF COMMUNITY CORRECTION
<br><b>Anticipated Starting Salary:</b> $50,845.00
<br><br>
<b>Position Number:</b> 22083570
<br><b>County:</b> Pulaski
<br><b>Posting End Date:</b> June 29, 2026
<br><b>Anticipated Starting Salary:</b> $50,845.00
<br><b>Location:</b> Area 8 Probation and Parole - North Little Rock
<br><br>
This is a Special Response Team (SRT) position placed at the Arkansas State Police Fusion Center.
<br><br>
The mission of the Department of Corrections is to be a public safety resource for Arkansas families by providing professional management solutions and evidence-based rehabilitative initiatives for offenders.
<br><br>
All DOC positions are designated as Safety Sensitive Positions and are subject to random drug testing pursuant to the Secretarial Directive governing Personnel Drug Testing. Medical marijuana usage, as defined in Amendment 93 of the Arkansas Constitution, prohibits Personnel in a Safety-Sensitive Position from the use of medical marijuana even if they are qualifying patient under the amendment and/or hold a registry identification card. Department Personnel are prohibited from the use or possession of a medicinal marijuana card pursuant to this policy and state law.
<br><br>
Position Information
<br><br>
<b>Job Series:</b> Community Law Enforcement – Career Path
<br><br>
<b>Classification:</b> Community Supervision Officer I
<br><br>
<b>Class Code:</b> SCL02P
<br><br>
<b>Pay Grade:</b> LES02
<br><br>
<b>Salary Range:</b> $50,845 - $75,251
<br><br>
Job Summary
<br><br>
The Community Supervision Officer I is an entry-level position responsible for supervising offenders on probation or parole, ensuring compliance with court-ordered conditions, and supporting successful reintegration into the community. This role focuses on case management, risk assessment, and public safety enforcement, while fostering accountability and rehabilitation for supervised individuals.
<br><br>
Primary Responsibilities
<br><br>
Supervise a caseload of low- to moderate-risk probationers and parolees, ensuring adherence to supervision requirements. Conduct routine office visits, home visits, and employment verifications. Develop individualized case plans that address risks, needs, and goals for successful rehabilitation. Monitor compliance with court-ordered conditions, such as employment, treatment programs, and community service. Perform random drug and alcohol screenings and report results. Investigate and document violations of probation or parole conditions. Assist with the preparation of violation reports and recommendations for corrective action. Notify law enforcement or courts when necessary for arrests and revocations. Work with law enforcement, attorneys, treatment providers, and courts to coordinate offender supervision. Refer individuals to vocational programs, educational services, and mental health resources. Participate in community safety initiatives, crime prevention efforts, and offender reentry programs. Maintain accurate records, case notes, and supervision reports. Use case management software to track offender progress and risk levels. Prepare reports for court proceedings, parole board reviews, and interagency meetings.
<br><br>
Knowledge and Skills
<br><br>
Understanding of probation, parole, and case management principles. Ability to assess offender risk factors and apply supervision strategies. Basic knowledge of criminal justice procedures, laws, and regulations. Strong verbal and written communication skills to interact with offenders, courts, and stakeholders. Ability to de-escalate conflicts, negotiate compliance, and provide guidance. Compassionate but firm approach to holding individuals accountable while promoting rehabilitation. Ability to prioritize multiple cases, meet deadlines, and maintain detailed records. Proficiency in case management software, word processing, and reporting tools. Strong attention to detail for accurate documentation and compliance tracking.
<br><br>
Minimum Qualifications
<br><br>
A bachelor’s degree in criminal justice, public administration, psychology, social work, or related field is required, OR
<br><br>
Two years of social services, human services, corrections, or law enforcement experience.
<br><br>
Licensure/Certifications
<br><br>
Possess a Valid Driver’s License.
<br><br>
Must be able to be certified as a specialized police officer by the Arkansas Law Enforcement Standard Commission as established by ACA 12-9-106 at one year of employment. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
<br><br>
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

COMMUNITY SUPERVISION OFFICER I

<div>
 <strong>
  Position Number: 22111232
  <br/>
  <br/>
  County: Faulkner
  <br/>
  <br/>
  Posting End Date: June 24, 2026
  <br/>
  <br/>
 </strong>
 Conway Human Development Center
 <br/>
 <br/>
 150 E. Siebenmorgen Rd.
 <br/>
 <br/>
 Conway, AR 72032
 <br/>
 <br/>
 The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
 <br/>
 <br/>
 <strong>
  Position Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Series:
 </strong>
 Nurses &ndash; Career-path
 <br/>
 <br/>
 <strong>
  Classification:
 </strong>
 Registered Nurse
 <br/>
 <br/>
 <strong>
  Class Code:
 </strong>
 MNU06P
 <br/>
 <br/>
 <strong>
  Pay Grade:
 </strong>
 MED05
 <br/>
 <br/>
 <strong>
  Salary Range:
 </strong>
 $75,245 - $111,363
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Registered Nurses (RNs) provide direct patient care in a variety of healthcare settings, including hospitals, clinics, and community health programs. RNs assess patient health, develop care plans, administer treatments, and collaborate with other healthcare professionals to deliver high-quality care.
 <br/>
 <br/>
 <strong>
  Primary Responsibilities
  <br/>
  <br/>
 </strong>
 Assess patient health, monitor vital signs, and document patient progress. Administer prescribed medications and treatments in accordance with medical orders. Develop, implement, and update patient care plans. Educate patients and families on health conditions and wellness practices. Participate in multidisciplinary care teams to plan and implement care strategies. Maintain accurate patient records and comply with health regulations.
 <br/>
 <br/>
 <strong>
  Knowledge And Skills
  <br/>
  <br/>
 </strong>
 Knowledge of nursing principles, practices, and procedures. Ability to perform physical assessments and recognize changes in patient condition. Proficiency in administering medications and treatments safely. Strong communication skills for patient interaction and team collaboration. Ability to prioritize tasks and manage time effectively in a fast-paced environment.
 <br/>
 <br/>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 Current Registered Nurse (RN) licensure in Arkansas.
 <br/>
 <br/>
 <strong>
  <em>
   Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee&rsquo;s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
   <br/>
   <br/>
  </em>
 </strong>
 <strong>
  Licensure/Certifications
  <br/>
  <br/>
 </strong>
 N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
 <br/>
 <br/>
 <strong>
  The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
 </strong>
</div>


REGISTERED NURSE

<div></div><div><div><div><div><div><div><b>Date: </b>Apr 13, 2026
</div></div></div></div><div><div><div><div><b>Req ID: </b>56648
</div></div></div></div><div><div><div><div><b>Location:
</b>NLR, Camp Robinson, AR, US, 72199
</div></div></div></div><div><div><div><div><b>Category: </b>DEPT OF THE MILITARY
</div></div></div></div><div><div><div><div><b>Anticipated Starting Salary: </b>$35,610.02
</div></div></div></div><div></div><div><div><div><div><div><b>Position Number: 22089574</b><br>
<b>County: Pulaski</b><br>
<b>Anticipated Starting Salary: $35,610.02</b><br>
<br>
<b>The mission of the Department of Military is to provide a professional staff of Arkansas State Employees who help maintain and improve the readiness of Arkansas National Guard units through effective fiscal management of State Resources, Human Resource Management, and quality administration of Arkansas National Guard Programs.</b></div>
<div><b>
The Department of the Military is a drug-free workplace, this includes medical marajuna which is still considered a controlled substance under Federal Law. (Drug Free Workplace Act of 1988)</b></div><div><div><div><div>
Position Information</div>
</div><div><div><b>
Job Series:</b> Administrative Support</div><div><b>
Classification:</b> Administrative Specialist &ndash; Career Path</div><div><b>
Class Code:</b> PAS03P</div><div><b>
Pay Grade:</b> SGS02</div><div><b>
Salary Range:</b> $35,610 - $52,703</div></div></div><div><div><div>
Job Summary</div>
</div><div>The Administrative Specialist is a key administrative support role within a department, responsible for performing a variety of office duties to ensure efficient office operations and support for agency staff and programs. This position involves handling administrative tasks, coordinating schedules, managing documentation, and assisting with customer service. The Administrative Specialist will work closely with team members, supervisors, and the public to maintain smooth and effective office workflows.</div></div><div><div><div>
Primary Responsibilities</div>
</div><div>Perform a variety of administrative functions, including answering phones, responding to emails, managing office supplies, and maintaining office equipment. Maintain and update office filing systems, both physical and electronic, ensuring that documents are properly organized and easily accessible. Draft and proofread internal and external communications, including memos, reports, and correspondence. Coordinate meetings, appointments, and conferences for agency staff and leadership. Manage calendars, ensuring that appointments, deadlines, and meetings are scheduled efficiently and with attention to priority. Prepare and distribute meeting agendas, take minutes, and track follow-up actions for meetings. Create, maintain, and update records, files, and databases, ensuring accuracy and compliance with agency and state policies. Provide helpful, professional, and timely responses to inquiries, referring questions to appropriate staff when necessary. Accurately input and maintain data in electronic systems, databases, and spreadsheets. Monitor and update records or databases to ensure that information is current and accurate. Ensure that supplies and materials are ordered and available to meet operational needs.</div></div><div><div><div>
Knowledge and Skills</div>
</div><div>Ability to draft clear, concise, and professional correspondence. Ability to interact with the public, staff, and leadership in a professional and approachable manner. Ability to maintain organized records and files. Ability to assess situations, troubleshoot problems, and implement effective solutions in a timely manner. Ability to handle sensitive and confidential information with discretion and in compliance with state and federal privacy laws. Knowledgeable of office software applications (e.g., Microsoft Word, Excel, PowerPoint), and familiarity with office equipment (e.g., copiers, fax machines, phone systems). Proactive in identifying opportunities for process improvement and streamlining office operations.</div></div><div><div><div>
Minimum Qualifications</div>
</div><div><div>
A high school diploma or equivalent is required.</div><div><b><i>
Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee&rsquo;s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.</i></b></div></div></div><div><div><div>
Licensure/Certifications</div>
</div><div>N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.</div></div></div><div><b><i>
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.</i></b></div></div></div></div></div></div></div><p></p>

ADMINISTRATIVE SPECIALIST

<div></div><div><div><div><div><div><div><b>Date: </b>Apr 10, 2026
</div></div></div></div><div><div><div><div><b>Req ID: </b>56660
</div></div></div></div><div><div><div><div><b>Location:
</b>Little Rock, AR, US, 72202
</div></div></div></div><div><div><div><div><b>Category: </b>DEPT OF WORKFORCE SERVICES
</div></div></div></div><div><div><div><div><b>Anticipated Starting Salary: </b>$85,943.10
</div></div></div></div><div></div><div><div><div><div><div><b>Position Summary</b></div><br>
<div></div>
<div>
The Assistant Controller is an entry-level professional position within the financial management team. This role assists the Controller in overseeing the state's accounting and financial reporting functions, providing support in various accounting tasks, ensuring compliance with regulatory standards, and preparing financial statements. The Assistant Controller is responsible for assisting with day-to-day operations, data analysis, and ensuring accuracy in financial transactions.</div><br>
<div></div>
<div><b>
This position requires on-site employment with no remote or hybrid options available.</b></div><br>
<div></div>
<div><b><i>
Preferred Qualifications</i></b></div><br>
<div></div>
<ul>
<li>Experience working with federal grants to include Vocational Rehabilitation grants.</li>
<li>2 years of experience working in the AWARE case management system.</li></ul><br>
<div></div>
<div><b>
Job Responsibilities and Expected Results</b></div><br>
<div></div>
<div><b><i>
Key Responsibilities</i></b></div><br>
<div></div>
<ul>
<li>Review budget and expenditures in AWARE and reconcile draws.</li>
<li>Produce expenditure and draw reports and reconcile them to AASIS.</li>
<li>Complete Federal reports and work with federal partners to resolve discrepancies.</li>
<li>Verify accuracy of payment documents to comply with Federal and State audit requirements.</li>
<li>Work with Division Directors and provide analytical reviews of data from accounting and reporting systems.</li>
<li>Supervise a small to medium group of finance staff.</li>
<li>Other duties as assigned.</li>
</ul><div><div><div><div>Position Information</div>
</div><div><div><b>
Job Series:</b> Financial - Accountants</div>
<div><b>
Classification:</b> Assistant Controller</div>
<div><b>
Class Code:</b> FAC06C</div>
<div><b>
Pay Grade:</b> SPC05</div>
<div><b>
Salary Range:</b> $85,943 - $127,195</div></div></div><div><div><div>
Job Summary</div>
</div><div>The Assistant Controller is an entry-level professional position within the financial management team. This role assists the Controller in overseeing the state's accounting and financial reporting functions, providing support in various accounting tasks, ensuring compliance with regulatory standards, and preparing financial statements. The Assistant Controller is responsible for assisting with day-to-day operations, data analysis, and ensuring accuracy in financial transactions.</div></div><div><div><div>
Primary Responsibilities</div>
</div><div>Assist in the preparation of monthly, quarterly, and annual financial statements and reports. Support the reconciliation of state accounts and ensure accurate financial transactions. Assist in the preparation and analysis of the state&rsquo;s financial records to ensure compliance with relevant accounting standards and regulations. Provide assistance in managing cash flow, including tracking state funds and ensuring appropriate usage. Support audits by gathering necessary documentation and assisting auditors during the examination process. Help prepare reports for senior leadership, including budget status reports, expenditure reports, and forecasts. Ensure the proper coding and classification of financial transactions in accordance with state regulations. Monitor financial processes and assist in the identification and correction of discrepancies. Collaborate with other departments and agencies to ensure timely and accurate submission of financial data. Provide general administrative support to the Controller&rsquo;s office, including filing, organizing financial documents, and preparing presentations.</div></div><div><div><div>
Knowledge and Skills</div>
</div><div>Knowledge of basic accounting principles and financial reporting standards. Familiarity with governmental accounting procedures and practices. Ability to analyze financial data and identify discrepancies or irregularities. Proficiency in accounting software and Microsoft Excel (or similar spreadsheet software). Strong attention to detail and organizational skills. Good communication skills, both verbal and written. Ability to work independently as well as part of a team. Knowledge of financial software and Microsoft Excel.</div></div><div><div><div>
Minimum Qualifications</div>
</div><div><div>
A bachelor&rsquo;s degree in accounting, finance, business administration, or a related field. Three years of experience in accounting, including two years in a managerial or supervisory capacity.</div></div></div><div><div><div>
Licensure/Certifications</div>
</div><div>N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.</div></div></div></div></div></div></div></div></div><p></p>

ASSISTANT CONTROLLER