Qureos Mentor

State of Delaware

Delaware.gov is the official website of the State of Delaware, providing comprehensive information about state government, programs, and services. It serves as a resource for residents and visitors, offering access to various state services, job opportunities, and information on living and working in Delaware. The site also features updates on government initiatives, public health advisories, and community events.

<div><h2 class="jobSectionHeader"><b>Introduction</b></h2>
<div><div>Family Court&rsquo;s mission is to provide equal access to justice for the families and children under its jurisdiction in a manner that is fair and efficient and that maintains the public&rsquo;s trust and confidence in an independent and accountable judiciary.</div><div><br>
</div><div>We strive each day to build an atmosphere that ensures all members of the public are treated with courtesy, dignity, and respect. We strive to have the same environment for our staff and value a diverse workforce.<br>
</div><div></div><br>
<div>We offer career opportunities that make a difference in people&rsquo;s lives every day. Come join our team where our goal is to operate Family Court through great staff across the state.</div>
</div><h2 class="jobSectionHeader"><b>Summary Statement</b></h2>
<div>This is the entry level of caseload management work learning the legal processes and procedures and case management functions while performing the full range of case management activities.
</div><h2 class="jobSectionHeader"><b>Career Ladder</b></h2>
<div>Upon satisfactory completion of department promotional standards and job requirements, employees may be eligible to be promoted to the next level.
</div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2>
<div><div>Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.</div>
<div><b>JUDICIAL CASE MANAGER</b></div>
<div><ul><li>Assesses case filings to determine placement in case track/program or recommends referral to alternative case tracks.</li>
<li>Interprets and applies court rules, laws and procedural requirements for case events and caseflow management.</li>
<li>Monitors and coordinates case activity through multiple legal events and processes. Tracks case events/status, anticipates case flow problems/causes for delay and initiates appropriate action to expedite cases effectively and efficiently including contacting participants to resolve issues that inhibit case flow.</li>
<li>Develops case management procedures for use by judge or team. Advises judicial officers regarding various case events that ultimately lead to final case disposition.</li>
<li>Coordinates case activity and events with judicial officers, attorneys, law enforcement agencies and litigants.</li>
<li>Resolves technical case processing issues requiring research of case data and coordinating activities with other agencies and courts.</li>
<li>Researches case files, records and other sources of information to insure accuracy of case data, prepare and issue court documents and resolve discrepancies and issues related to caseflow.</li>
<li>Establishes and maintains contacts with the legal community, other agencies and courts/units, both externally and internally, to ensure case flow is expedited.</li>
<li>Enters case data into automated case management systems; prepares and maintains case files and records.</li>
</ul></div></div><h2 class="jobSectionHeader"><b>Job Requirements</b></h2>
<div><div><b>JOB REQUIREMENTS for Judicial Case Manager I</b></div>
<div>Applicants must have education, training and/or experience demonstrating competence in each of the following areas:</div>
<div><div><ul><li>Six months experience in managing cases as they move through the legal process.</li></ul>
<ul><li>Six months experience in applying laws, rules, regulations, standards, policies and procedures.</li></ul>
<ul><li>Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.</li></ul>
<ul><li>Knowledge of narrative report writing.</li></ul>
</div></div></div><h2 class="jobSectionHeader"><b>Additional Posting Information</b></h2>
<div><p>The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for <b>Telework and Alternative Work Schedules</b> according to the State of Delaware&rsquo;s Alternative Work Arrangement Policy. More information will be shared at the time of interview.</p>
</div><h2 class="jobSectionHeader"><b>Conditions of Hire</b></h2>
<div><div>Applicants must be legally authorized to work in the United States.</div><div><br>
</div><div>The State of Delaware participates in E-Verify and will provide the federal government with your form I-9 information to confirm you are authorized to work in the U.S.</div><div><br>
</div><div>This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms.</div><div><br>
</div><div>Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.</div>
</div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<div><p>To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/</p>
</div><h2 class="jobSectionHeader"><b>Selection Process</b></h2>
<div><div>The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.</div><div><br>
</div><div>Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the &ldquo;My Applications&rdquo; tab at StateJobs.Delaware.gov.</div>
</div><h2 class="jobSectionHeader"><b>Accommodations</b></h2>
<div><div>Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.</div><div><br>
</div><div>The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.</div></div></div>

Judicial Case Manager I

<div><div>The employee in this position is responsible for providing accurate, verbatim stenographic (machine method) reporting of court proceedings, including trials, hearings, and conferences within the Court of Chancery. This role ensures the timely preparation and delivery of transcripts as required. The position involves regular interaction with court personnel, litigants, and the public, and operates as part of a team under the supervision of the Chief Court Reporter in a high-volume, fast-paced environment. Occasional travel to Kent and Sussex Counties is required.
</div><h2 class="jobSectionHeader"><b>Preferred Qualification</b></h2>
<div><div><ul><li>Use of Eclipse court reporting software.</li></ul>
<ul><li>Experience as a stenographic reporter writing and transcribing verbatim proceedings of a judicial or quasi&mdash;judicial nature.</li></ul>
</div></div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2>
<div><div>Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.</div><div><br>
</div><div><ul><li>Stenographic reporting of all hearings before judicial officers, and prompt production of transcripts as requested by the Court, attorneys and litigants.</li></ul>
<ul><li>Ability to work in a team environment to ensure the smooth and efficient operation of the court reporter&rsquo;s office.</li></ul>
</div></div><h2 class="jobSectionHeader"><b>Job Requirements</b></h2>
<div><div><ul><li>Graduation from a court reporting school or university or college or program which includes courses in standard stenographic methods of taking testimony and dictation, as well as English grammar and punctuation, medical terminology and legal terminology.</li></ul>
<ul><li>Possession at the time of hire of up-to-date Computer-Aided Transcription (CAT) software capable of streaming real-time over the internet using Bridge Mobile.</li></ul>
<ul><li>Successful completion of the Registered Professional Reporter (RPR) certification from the National Court Reporters Association within one year of hire.</li></ul>
<ul><li>Successful completion of the Certified Real-Time Reporter (CRR) certification from the National Court Reporters Association within two years of hire.</li></ul>
<ul><li>Ability to communicate courteously, effectively, and professionally, both verbally and in writing.</li></ul>
<ul><li>Ability to work within deadlines to ensure prompt transcript completion.</li></ul>
</div></div><h2 class="jobSectionHeader"><b>Additional Posting Information</b></h2>
<div><div><ul><li>This position is based primarily at the Leonard L. Wiliams Justice Center in New Castle County, DE. Occasional statewide travel to our Kent and Sussex County courthouses is required.</li></ul>
<ul><li>Fees for transcripts ordered by the parties and the public are charged by the reporter in accordance with the guidelines and fee schedule set by the Court.</li></ul>
<ul><li>Transcript preparation includes extensive research of case citations, statutes, and specialized terminology.</li></ul>
</div></div><h2 class="jobSectionHeader"><b>Conditions of Hire</b></h2>
<div><div><ul><li>A satisfactory criminal background check is required as a condition of hire.</li></ul>
<ul><li>Direct Deposit of paychecks is required as a condition of hire.</li></ul>
</div></div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<div><div><ul><li>Full time employees are eligible for free parking.</li></ul>
<ul><li>To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/</li></ul>
</div></div><h2 class="jobSectionHeader"><b>Selection Process</b></h2>
<div><p>The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.</p>
<p></p>
<p>Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the &ldquo;My Applications&rdquo; tab at StateJobs.Delaware.gov.</p>
</div><h2 class="jobSectionHeader"><b>Accommodations</b></h2>
<div><p>Accommodations are available for applicants with disabilities in all phases of the application and employment process.</p>
<p>
Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.</p>
<p>
If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.</p>
<p>
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.</p></div></div>

Court Reporter - Real Time

<div><h2 class="jobSectionHeader"><b>Introduction</b></h2>
<div><p><b>Make a Difference with DHSS</b></p>
<p>
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.</p>
<p>
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.</p>
<p>
For more information, please visit https://dhss.delaware.gov/dhss/ today!</p>
</div><h2 class="jobSectionHeader"><b>Summary Statement</b></h2>
<div>This position provides communication support to Delaware Animal Services, the law enforcement unit of the Office of Animal Welfare. Dispatcher will receive, prioritize and disseminate animal-related calls from the public to animal welfare officers in the field for investigation; provide customer service and education to callers where appropriate. Enters all calls into computer aided dispatch system. Also monitors officers' safety via radio.
</div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2>
<div><p>Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.</p><ul><li>
Receives and prioritizes calls regarding complaints, incidents and requests for information; determining if there is a problem/incident.<br>
</li><li>
Receiving and disseminating information to appropriate officer, supervisor, other sections, divisions and agencies based on the nature of the call using state-of-the-art radios and telephone which includes coordinating specific enforcement activities.<br>
</li><li>
Provides information to callers regarding section policies, procedures, operations, and applicable laws and regulations.<br>
</li><li>
Inputs information/data from callers regarding complaints, incidents and requests for information and from officers' crime reports into databases for tracking and reporting purposes; reviewing documents for completeness/accuracy, obtaining necessary/correct information.<br>
</li><li>
Conducts background checks and (FOIA) Freedom of Information Act searches.
<br>
</li><li>Generates reports for supervisors, manager and others; formats and types other materials such as memorandums and correspondence.</li></ul>
</div><h2 class="jobSectionHeader"><b>Job Requirements</b></h2>
<div><p><b>JOB REQUIREMENTS for Communications Dispatcher
</b><br>
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:</p>
<div>
<ul><li>Knowledge of operating communication equipment such as analog or digital radio transmitter and receiver systems.
</li></ul><ul><li>Knowledge of eliciting and assessing information to make referrals or provide additional information to others.
</li></ul><ul><li>Knowledge of applying laws, rules, regulations, standards, policies and procedures.
</li></ul><ul><li>Knowledge of using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
</li></ul></div></div><h2 class="jobSectionHeader"><b>Additional Posting Information</b></h2>
<div><p><b>This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.</b></p>
</div><h2 class="jobSectionHeader"><b>Conditions of Hire</b></h2>
<div><p>Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.</p>
<p>
DHSS does not provide employment-based sponsorship.</p>
<p>
All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.</p>
</div><h2 class="jobSectionHeader"><b>Selection Process</b></h2>
<div><p>The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.</p>
<p>
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the &ldquo;My Applications&rdquo; tab at StateJobs.Delaware.gov.</p>
</div><h2 class="jobSectionHeader"><b>Accommodations</b></h2>
<div><p>Accommodations are available for applicants with disabilities in all phases of the application and employment process.</p>
<p>
Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.</p>
<p>
If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.</p>
<p>
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.</p></div></div>

C/S Communications Dispatcher

Join State of Delaware and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

State of Delaware

About Company

Judicial Case Manager I

Court Reporter - Real Time

C/S Communications Dispatcher