Qureos Mentor

State of Florida

Requisition No: 880758
 
Agency: Agriculture and Consumer Services
 
Working Title: WILDLAND FIRE DISPATCHER - 42002453
 
Pay Plan: Career Service
 
Position Number: 42002453
 
Salary: $46,174.70 - $49,440.30
 
Posting Closing Date: 08/06/2026
 
Total Compensation Estimator Tool
 
WILDLAND FIRE DISPATCHER
 
(CLASS TITLE: DUTY OFFICER)
 
FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES
 
FLORIDA FOREST SERVICE
 
***OPEN COMPETITIVE OPPORTUNITY***
 
CONTACT: 
Tammy Fitchett, (904) 266-8360
 
MINIMUM REQUIREMENTS: 
A high school diploma or its equivalent and one (1) year of experience in radio-teletype operations, sworn law enforcement, dispatching, forestry, firefighting or other public contact work; or
 
College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for the required experience.
 
Requires possession of a valid Class E driver license.
 
***ATTENTION CANDIDATES***
 
To be considered for a position with the Florida Department of Agriculture and Consumer Services:
 
All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
 Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
 Responses to Qualifying Questions must be verifiable in the Candidate Profile.
 
The Florida Department of Agriculture and Consumer Services values
 and supports employment of individuals with disabilities. Qualified
 individuals with disabilities are encouraged to apply.
 
ADDITIONAL REQUIREMENTS: 
Occasional to moderate travel required.
 
Position may respond to emergencies, including natural disasters or other type incidents requiring travel, as needed.
 
The incumbent must live within (30) thirty miles of the headquarters located at 7247 Big Oaks Road, Bryceville, Florida, throughout employment in this position.
 
Work shifts are on a rotating basis.
 
On-call.
 
NOTES: 
To maintain fairness and integrity, applicants are required to provide honest and authentic responses during all stages of the evaluation and selection process. Applicants must rely on their own personal knowledge, thoughts, and impressions. A candidate’s use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews will be taken into consideration when determining qualification for the position.
 
Successful applicant must pass a background screening, including fingerprinting, as a condition of employment.
 
JOB DUTIES: 
The Wildland Fire Dispatcher works in direct support of fire suppression and other emergency response operations. The incumbent coordinates emergency response of firefighters, supervisors, pilots and law enforcement personnel through the use of a communications center. The Wildland Fire Dispatcher deals with critical situations requiring independent and sound judgment. The incumbent has both operational fire control and other support duties. Work may be scheduled over a variety of shifts and may frequently remain or be called to duty beyond the assigned work schedule.
 
Dispatch Crews to Wildfires, Smoke Complaints and other Incidents – Operates a computer, radio and telephone for the purpose of transmitting, receiving and storing information used to dispatch fire crews, supervisory personnel, aircraft and law enforcement personnel to wildfires and other incidents. Follows protocol on ‘Smoke on the Highway’ issues. Keeps up-to-the-minute knowledge of the locations and status of all personnel and equipment used in fire suppression activities and investigations. Triggers 209s as needed and enters information available. Requests and coordinates assistance with other state, federal and local agencies, as well as, area cooperators with wildfire suppression and other emergency situations. Keeps supervisors, Center Manager, Center Officer in Charge (OIC) and State OIC abreast of wildfire status as necessary. Reads and uses county maps, as well as, various websites and/or software programs (FMIS, County Property Appraiser, ArcGIS, Spider Tracks, Mapquest, etc.) to provide incident locations to responding emergency personnel. Has a good general knowledge of the lay of the land (landmarks, highways, major roads, rivers, lakes, power lines).
 
Burn Authorizations, On-Site Inspections, Compliance Checks, and Landowner Assistance – Operates a computer, radio and telephone for the purpose of transmitting, receiving and storing information used to approve or deny issuance of burn authorizations throughout five counties. Continually updates map with new burning authorizations. Maintains landowner and certified burner contact information. Notates landowner accounts regarding any special burning restrictions. Advises landowners of burning laws and predicted weather. Gathers information to relay to Forest Rangers, Senior Forest Rangers and supervisory personnel that is needed to conduct on-site inspections and compliance checks. Tracks landowner assists.
 
Administrative Functions – Maintains paper and electronic files, records and reports relating to the communication center’s responsibilities. Uses a variety of computer programs, software, copiers, scanners and fax machines to carry out administrative functions. Receives and responds to electronic mail as required. Prepares reports and assists supervisor and other personnel. Orders uniforms, cleaning and office supplies. Reconciles vehicle logs. Maintains Standard Operating Procedures (SOP).
 
Active member of the Communications Center – Receives and handles or transfers incoming telephone calls. Regularly gathers and relays a variety of information to and from supervisors, crews, other governmental agencies, cooperators, news media personnel and the general public. Maintains up-to-date contact information for fire departments, other governmental agencies, cooperators, etc.
 
Fire Weather Forecasts – Gathers and relays daily fire weather information and fire weather predictions to crews, supervisory personnel, certified burners and landowners. Acts as a weather observer and reports any unusual weather activity to all personnel.
 
Performs other related work as assigned, which may include the handling of revenue. Successfully completes all training requirements for the Wildland Fire Dispatcher position, within the time period designated by the supervisor and in accordance with the established training performance standards.
 
The Following Special Benefits for this Position Include
 
Annual Uniform Allotment
 
The Benefits of Working for the State of Florida
 
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
 
Annual and Sick Leave benefits;
 Nine paid holidays and one Personal holiday each year;
 State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options;
 Retirement plan options, including employer contributions (
 Flexible Spending Accounts;
 Tuition waivers;
 And more!
 
For a complete list of benefits, visit www.mybenefits.myflorida.com.
 
For an estimate of the total compensation package for this position, please visit the “Total Compensation Estimator Tool” located above under the “Posting Closing Date.”
 
SPECIAL NOTES: 
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
 
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
 
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available. All documentation is due by the close of the vacancy announcement.
 
Location: 
BRYCEVILLE, FL, US, 32009
 
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Nearest Major Market: Jacksonville

WILDLAND FIRE DISPATCHER - 42002453

Requisition No: 880837
 
Agency: Department of Education
 
Working Title: SENIOR EXECUTIVE ASSISTANT - SES
 
Pay Plan: SES
 
Position Number: 48001133
 
Salary: $60,000 - $68,000
 
Posting Closing Date: 08/13/2026
 
Total Compensation Estimator Tool
 
Florida Department of Education
 
Office of the Commissioner
 
Location: Tallahassee, Florida
 
Position Title: Senior Executive Assistant (SES)
 
Salary Range: $60,000 - $68,000
 
JOB DESCRIPTION: 
This position serves as the Senior Executive Assistant to the Commissioner of Education, providing comprehensive executive-level administrative, operational, and strategic support to ensure the efficient and effective operation of the Commissioner’s Office. This incumbent exercises sound judgement, maintains the highest level of professionalism and confidentiality, and serves as a trusted liaison between the Commissioner, Executive Leadership, external stakeholders, and the public. This position requires exceptional organizational communication, and writing skills, the ability to anticipate needs, manage multiple priorities, and adapt to changing demands in a fast-paced environment.
 
DUTIES & RESPONSIBILITIES: 
(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)
 
Executive Support and Coordination: 
Manages the Commissioner’s complex calendar, scheduling appointments, meetings, travel, and events while balancing competing priorities and ensuring the effective use of executive time.
 Coordinates all logistics for meetings, conferences, public appearances, speaking engagements, and other official events, including preparing agendas, briefing materials, presentations, and supporting documentation.
 Anticipates the Commissioner’s needs by ensuring all relevant information, background materials, and correspondence are organized and available in advance of meetings, events, and decision-making activities.
 Coordinates travel arrangements and develops detailed itineraries to support official business.
 Maintains flexibility to accommodate changing schedules, urgent priorities, and events that may require work outside normal business hours.
 
Communications and Correspondence: 
Drafts, edits, proofreads, and coordinates high-quality correspondence, memoranda, reports, presentations, speeches, talking points, and other written materials on behalf of the Commissioner.
 Ensures written communication are accurate, professional, timely, and consistent with the Department’s mission, strategic priorities, and executive expectations.
 Serves as a primary point of contact for internal and external communications directed to the Commissioner’s Office, exercising discretion and independent judgement in responding to inquires or routing matters appropriately.
 Assists with coordinating communications between the Commissioner, executive leadership, legislative partners, school districts, colleges, state agencies, and other stakeholders.
 
Executive Operations: 
Coordinates activities, assignments, and special projects on behalf of the Commissioner, ensuring priorities, timelines, and deliverables are effectively managed.
 Monitors action items, follows up on outstanding assignments, and ensures deadlines and commitments are met.
 Collaborates with senior leadership and departmental staff to facilitate communication, resolve issues, and support implementation of executive initiatives.
 Identifies opportunities to improve administrative processes, increase operational efficiency, and enhance customer service within the Commissioner’s Office.
 
Stakeholder and Event Coordination: 
Coordinates the Commissioner’s participation in meetings, conferences, community events, and stakeholder engagement activities throughout the state.
 Works collaboratively with internal offices and external partners to ensure events are professionally planned, well-organized, and successfully executed.
 Serves as a liaison between the Commissioner’s Office and agency leadership, governmental entities, educational partners, community organizations, and constituents.
 
Correspondence Management: 
Oversees the Commissioner’s correspondence tracking process to ensure inquiries, assignments, and requests are accurately monitored, routed, and completed within established timeframes.
 Monitors workflow, identifies potential delays, and recommends process improvements to enhance efficiency, accountability, and responsiveness.
 Ensures confidential and sensitive information is handled with the highest degree of discretion and professionalism.
 
General Responsibilities: 
Represents the Commissioner’s Office with courtesy, integrity, and discretion.
 Demonstrates exceptional professionalism, diplomacy, sound judgment, and customer service in all interactions.
 Serves on committees, workgroups, or special projects, as assigned.
 Performs other duties as assigned in support of the Commissioner’s Office and the Department.
 
KNOWLEDGE, SKILLS, AND ABILITIES: 
Ability to work independently and perform tasks and responsibilities with limited guidance and direction.
 Exceptional organizational and time management skills with the ability to prioritize and organize multiple assignments, balance competing priorities, and meet deadlines.
 Ability to independently analyze situations, anticipate needs, and resolve problems with minimal supervision.
 Ability to adapt to changing priorities in a fast-paced executive environment while maintaining professionalism and attention to detail.
 Excellent written and verbal communication skills, including the ability to draft, edit, and proofread executive-level correspondence.
 Strong interpersonal skills and the ability to establish and maintain effective working relationships with others.
 Ability to interact with executive leadership, elected officials, department staff, and the public in a tactful and courteous manner.
 Demonstrated the ability to maintain confidentiality and exercise discretion at all times.
 Ability to coordinate complex meetings, travel, and special events involving multiple participants and competing schedules.
 Ability to demonstrate consistent and reliable attendance with the willingness and ability to work extended hours, evenings, or weekends as necessary to support the Commissioner’s schedule and departmental priorities.
 Proficient in the use of Microsoft Office applications, including Word and Excel, Outlook, internet research tools, and various electronic databases.
 Knowledge of office practices and administrative procedures.
 Knowledge of the methods of data collection with the ability to collect, organize, and maintain data, records and information.
 Ability to understand and apply applicable rules, regulations, policies, and procedures.
 Ability to maintain work area in an organized clean manner.
 
MINIMUM QUALIFICATIONS: 
Required Licensure/Registration/Certification/Experience or Education:
 
High school diploma or equivalent required.
 Five (5) years of progressively responsible experience, as an Executive Assistant, Administrative Assistant, or comparable administrative support role.
 Demonstrated experience providing direct administrative support to senior level leadership.
 Experience preparing executive correspondence, presentations, reports, and meeting materials.
 
PREFERRED QUALIFICATIONS: 
Preference will be given to candidates who possess: 
A bachelor’s degree from an accredited college or university in Business Administration, Communications, Public Administration, Management or related field.
 More than five (5) years of experience supporting executive leadership.
 
OFFICE CONTACT: 
Jennifer Boswell; 850-245-0484
 
APPLICATION INFORMATION & HIRING REQUIREMENTS
 
Application Information: 
Your Candidate Profile (application) must be complete in its entirety.
 Work History (in easy to review chronological order) Consists of:
 Any position held by a State of Florida Agency
 Any position held by a Florida University
 All periods of employment from high school graduation
 All periods of current or prior unemployment
 Gaps 3 months or more must be accounted for*
 Any Education
 Any Volunteer Experience
 Your resume and application must match
 <ul>
<li>Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.</li>
</ul>
It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
 Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
 Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
 
Hiring Information and Requirements: 
The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.
 If claiming Veteran’s Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
 If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.
 
If you are missing any of the items above, your packet may be held up at the final review step.
 
NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.
 
FLORIDA DEPARTMENT OF EDUCATION MISSION STATEMENT: 
Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida's education system for students of all backgrounds and abilities. Our site reflects this cooperative relationship and the role that so many Floridians play in ensuring student success.
 
The FDOE’s mission for Florida’s Early Learning-20 education system is to increase the proficiency of all students within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued by students, parents, and communities.
 
Serving approximately 3 million students, 4,400 public schools, 28 colleges, 200,000 instructional staff, 46,000 college professors and administrators, and 340,000 full-time staff throughout the state, FDOE enhances programs and services for Florida’s students from early learning through college and career development. In addition, FDOE manages programs that assist individuals who are blind, visually-impaired, or disabled succeed either in school settings or careers - encouraging independence and self-sufficiency.
 
FDOE’s goal is to hire individuals to provide: 
Higher Student Achievement
 Seamless Articulation and Maximum Access
 Skilled Workforce and Economic Development
 Quality Services
 
Florida Department of Education
 
WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!
 
<ul>
<li>State Group Insurance coverage options+</li>
</ul>
(health, life, dental, vision, and other supplemental option)
 
<ul>
<li>Retirement plan options, including employer contributions (www.myfrs.com)</li>
<li>Nine paid holidays and a Personal Holiday each year</li>
<li>Annual and Sick Leave Benefits</li>
<li>Student Loan Forgiveness Program (Eligibility required)</li>
<li>Flexible Spending Accounts</li>
<li>Tuition Fee Waivers (Accepted by major Florida colleges/universities)</li>
<li>Ongoing comprehensive training provided</li>
<li>Career Growth</li>
<li>Highly skilled, professional environment</li>
<li>Maternity and Parental Leave Benefits</li>
</ul>
For a more complete list of benefits, visit www.mybenefits.myflorida.com.
 
<ul>
<li>We care about the success of our employees.</li>
<li>We care about the success of our clients.</li>
<li>We are always improving our technology, our tools, our customer’s experiences and ourselves.</li>
<li>A rewarding experience for reliable, compassionate and professional employees.</li>
</ul>
LEAVE INFORMATION: 
Annual Leave - Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.
 Sick Leave - Employees in Senior Management Service and Selected Exempt Service positions shall be credited with 104 hours of sick leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of initial appointment.
 
BACKGROUND SCREENING REQUIREMENT
 
It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.
 
SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT
 
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.
 
If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
 
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
 
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
 
Location: 
TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32317
 
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Nearest Major Market: Tallahassee

SENIOR EXECUTIVE ASSISTANT - SES

Requisition No: 880817
 
Agency: Environmental Protection
 
Working Title: OPS RECEPTIONIST -37971526
 
Pay Plan: Temp
 
Position Number: 37971526
 
Salary: $15 PER HOUR
 
Posting Closing Date: 08/28/2026
 
Total Compensation Estimator Tool
 
OPS RECEPTIONIST (37971526)
 
State of Florida
 
Department of Environmental Protection
 
This position is located in Spring Hill, FL
 
Multiple vacancies may be filled from this posting
 
Position Overview and Responsibilities: 
Weeki Wachee Springs State Park is looking for a self-motivated park service professional to fill an OPS Receptionist position, providing visitor services and administration, The applicant must possess good visitor service and administrative skills. The applicant must be able to work rotating shifts, including evenings, weekends, and holidays. This position is 27 hours per week.
 
DUTIES AND RESPONSIBILITIES: 
Compliance with the processing requirements of Chapter 215.422, F.S. is mandatory. Persistent failure to comply with this section by any agency of the state shall constitute good cause for discharge of employees duly found responsible, or predominantly responsible, for failure to comply.
 
The employee's primary function is to provide excellent customer service as the first point of contact on entering the Florida State Park.
 
Responsible for greeting visitors at the park entrance and providing information pertaining to the park and surrounding areas. Inform visitors of the park's features as well as any current and upcoming park activities and events. Collects fees for park entrance and annual passes. Operate a Point of Sale computer system; accurately collect, report and reconcile revenues received. Attend the admissions gate to collect entry tickets and assist in parking lot traffic management, which may require standing for extended periods of time.
 
OTHER – Performs other related duties as required.
 
Knowledge, Skills, and Abilities: 
Ability to follow verbal and written instructions; communicate effectively verbally and in writing; establish and maintain effective working relationships with others; accurately prepare reports; collect fees; operate point of sale cash register and credit card terminals; deal with visitor inquiries in a tactful, efficient and courteous manner, both in person and on the phone; understand and apply rules, directives, policies, laws and regulations; Ability to work rotating schedule including nights, weekends and holidays. Skill in using two-way radio communication system. Knowledge and ability to maintain facilities and equipment. Knowledge of arithmetic and good public relations. Ability to successfully complete background screening.
 
Minimum Qualifications: 
Driver’s License
 
Position of Special Trust Requirement: 
This position is designated as a Position of Special Trust in accordance with DEP Directive 422, Positions of Special Trust or Responsibility. Successful completion of background screening will be required for this position.
 
Pay: 
$15 per hour
 
Our Organization and Mission: 
The Florida Department of Environmental Protection (DEP) is the state’s leading agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida’s position as a world leader in protecting natural resources while growing the state’s economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.
 
Where You Will Work: 
Weeki Wachee Springs State Park
 
6131 Commercial Way
 
Spring Hill, FL 34606
 
Approximately one hour north of Tampa, Weeki Wachee is perhaps the best-known symbol of the yesteryear of Florida tourism. Iconic mermaids perform in pure aquamarine water that flows from a first-magnitude spring. This Old Florida site is also home to the deepest freshwater cave system in the country
 
The Benefits of Working for the State of Florida: 
Working for the State of Florida is more than a paycheck. The State’s benefits package for eligible OPS employees includes:
 
Participation in state group insurance (must meet eligibility requirements*).
 State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan,
 Flexible Spending Accounts.
 And more!
 
For a complete list of benefits, visit www.mybenefits.myflorida.com.
 
<ul>
<li>Seasonal and part-time OPS employees (less than 30 hours on average per week) refer to the links above for detailed eligibility requirements.</li>
</ul>
Special Notes: 
DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:
 
HR_VeteransPreference@dep.state.fl.us
 
HR_Recruitment@FloridaDEP.gov
 
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at (850) 245-2511. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
 
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
 
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
 
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
 
Location: 
SPRING HILL, FL, US, 34606 WEEKI WACHEE, FL, US, 34606
 
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Nearest Major Market: Tampa

OPS RECEPTIONIST -37971526

Requisition No: 880574
 
Agency: Office of the Attorney General
 
Working Title: OPS LEGAL ASSISTANT II - 41901989
 
Pay Plan: Temp
 
Position Number: 41901989
 
Salary: $ 43,680.00
 
Posting Closing Date: 08/20/2026
 
Total Compensation Estimator Tool
 
Our Organization and Mission: The Office represents the State of Florida in state and federal civil and criminal courts, from trial courts to the Supreme Court of the United States.
 
Pay: $21.00 Hourly
 
Position Summary: This OPS Legal Assistant II position is in the Office of the Attorney General within the Statewide Protection in Orlando, Florida.This position provides complex and confidential organizational and administrative support. The selected candidate will assist in all phases of caseload management, working within a multi-jurisdictional environment that regularly involves coordination with state and federal agencies across Florida, including law enforcement. This role requires sound judgment and the ability to handle sensitive information with discretion, dependable attendance and the ability to function within a professional office setting.
 
Qualifications: 
Two (2) years of secretarial/clerical experience and A high school diploma or equivalency.
 A completed year of education can substitute on a year for year basis for required work experience.
 
The Work You Will Do: This position’s duties include but not limited to the following:
 
Legal Case Management: - 60%
 
Draft, edit and prepare legal documents under supervision of attorneys and staff.
 Prepare routine correspondence based on preapproved document templates.
 Calendar deadlines in accordiance with applicable rules of procedure.
 Electronically file documents with courts.
 Assist in the processing and maintenance of all electronic media including e-filings and evidence and media.
 Update case management system and notes, and assist with data collection and reports.
 Maintain and file all records and reports on case activity and prepare any necessary statistical reports.
 Maintain internal case dockets and case files.
 Secure supplemental case information.
 Coordinate services needed for proceedings such as transportation, Pre-Trial waiting area, and translation services.
 Assist agency law enforcement with scanning documents.
 File exhibits provided by agency law enforcement investigators.
 Assist with coordination of service of process and subpoenas.
 Assist with obtaining transcripts and court records.
 Transcribe dictation as needed.
 May accompany attorneys to court and assist as required.Coordinate meetings, depositions and or court appearances including space, time, place and notify all participants.
 Assist victims and witnesses.
 Assist with agency law enforcement discovery preparation.
 Generate subpoenas and update case management system from returns.
 
General Administrative: - 40%
 
Maintain calendars
 Entering time into billable hours reports.
 Arrange travel itinerary and hotel accommodations and reimbursement forms.
 Arrange conference calls and meetings.
 Research and prepare reports.
 Receive, scan and distribute incoming mail.
 Responsible for all administrative activities as required.
 Bilingual employees who are able may be asked to assist in translations as needed.
 Notarize documents as needed if a notary.
 Train lower level Legal Assistants.
 Perform any and all duties as required.
 Specific task assignments will be related to the examples listed above and may vary based on the tasks applicable to the assigned Unit.
 
Candidate Profile (application) must be completed in its entirety.
 
Include supervisor names and phone numbers for all periods of employment.
 Account for and explain any gaps in employment so that the hiring process is not delayed.
 Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
 It is unacceptable to use the statement “See Resume” in place of entering work history.
 If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
 
IMPORTANT NOTICE: To be considered for the position, all applicants must:
 
Submit a complete and accurate application profile necessary for qualifying such as dates of service, reason for leaving, etc. In addition, all applicants must ensure all employment and/or detailed information about work experience is listed on the application (including military service, self-employment, job-related volunteer work, internships, etc.) and that gaps in employment are explained. NOTE: Any required experience and/or preferences listed in the advertisement must be verified at the time of application.
 
Ensure that applicant responses to qualifying questions are verifiable by skills and/or experience stated on the employment application and/or resume. Applicants who do not respond to the qualifying questions will not be considered for this position.
 The elements of the selection process may include a skill assessment exercise.
 Current and future vacancies may be filled from this advertisement for a period of up to six months. Following the six-month period, a new application must be submitted to an open advertisement to be considered for that vacancy.
 OAG employees are paid biweekly. All state employees are required to participate in the direct deposit program pursuant to s. 110.113, F.S.
 
CRIMINAL BACKGROUND CHECKS/ DRUG FREE WORKPLACE: All OAG positions are "sensitive or special trust" and require favorable results on a background investigation including fingerprinting, pursuant to s. 110.1127(2)(a), F.S. The State of Florida supports a Drug-Free Workplace, all employees are subject to reasonable suspicion or other drug testing in accordance with section 112.0455, F.S., Drug-Free Workplace Act. We hire only U.S. citizens and those lawfully authorized to work in the U.S.
 
E-VERIFY STATEMENT: The Office of the Attorney General participates in the U.S. government’s employment eligibility verification program (E-Verify). E-Verify is a program that electronically confirms an employee’s eligibility to work in the United States after completion of the employment eligibility verification form (i-9).
 
PERSONS WITH DISABILITY/ADA STATEMENT: The OAG supports the employment of individuals with disabilities and encourages them to seek employment within our agency. If you need an accommodation because of a disability, as defined by the Americans with Disabilities Act, in order to participate in the application process, please notify the people first service center at 877-562-7287. If you need accommodation during the selection process, please notify the hiring authority in advance to allow sufficient time to provide accommodation.
 
REMINDERS: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from SSS.
 
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
 
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
 
Location: 
ORLANDO, FL, US, 32801 ORLANDO, FL, US, 32808 ORLANDO, FL, US, 32807 ORLANDO, FL, US, 32818 ORLANDO, FL, US, 32819 ORLANDO, FL, US, 32811 ORLANDO, FL, US, 32822 ORLANDO, FL, US, 32810 ORLANDO, FL, US, 32805 ORLANDO, FL, US, 32827 ORLANDO, FL, US, 32833 ORLANDO, FL, US, 32826 ORLANDO, FL, US, 32809 ORLANDO, FL, US, 32831 ORLANDO, FL, US, 32804 ORLANDO, FL, US, 32812 ORLANDO, FL, US, 32824 ORLANDO, FL, US, 32821 ORLANDO, FL, US, 32814 ORLANDO, FL, US, 32825 ORLANDO, FL, US, 32803 ORLANDO, FL, US, 32835 ORLANDO, FL, US, 32806
 
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Nearest Major Market: Orlando

OPS LEGAL ASSISTANT II - 41901989

Requisition No: 880812
 
Agency: Department of Law Enforcement
 
Working Title: GOVERNMENT ANALYST II - 71002398 1
 
Pay Plan: Career Service
 
Position Number: 71002398
 
Salary: $ 60,934.80
 
Posting Closing Date: 08/02/2026
 
Total Compensation Estimator Tool
 
GOVERNMENT ANALYST II
 
INFORMATION TECHNOLOGY SERVICES
 
IT POLICY DEVELOPMENT & PLANNING/IT BUDGET & PLANNING
 
**Open-Competitive Opportunity**
 
POSITION SUMMARY: 
This is a full-time position responsible for planning, analyzing, organizing, administering, and reporting on complex budget and information technology operations in the Florida Department of Law Enforcement.
 
DUTIES & RESPONSIBILITIES: 
Specific duties include: 
Assisting in the administering of the ITS annual operating budget;
 Administering the ITS operating budget;
 Preparing periodic budget projections and presentations to ITS management and leadership;
 Working with ITS staff and management to prepare annual ITS operating plans;
 Ensuring financial information in the plans accurately reflects the annual appropriations given to ITS to provide IT services each fiscal year;
 Preparing and administering ITS project related budget reporting;
 Managing the ITS Contracts database and ensuring that contract records are complete, up-to-date, and accurate;
 Assisting FDLE staff and management in the development and execution of contracts for information technology products and services; and
 Conducting periodic reviews of ITS contracts and developing recommendations for improving efficiency and management practices related to contracts.
 
KNOWLEDGE, SKILLS & ABILITIES: 
Knowledge of business contracts, concepts, principles, terms, and application;
 Knowledge of information technology terms and concepts;
 Knowledge of government procurement laws, rules, and practices;
 Knowledge of the methods of data collection and analysis;
 Knowledge of management principles and practices;
 Experience in government budgeting;
 Experience in government procurement;
 Ability to prepare well-organized and intelligible written documents;
 Ability to organize data into logical format for presentation in reports, documents and other written materials; and
 Ability to utilize problem-solving techniques.
 
Note: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.
 
BASE SALARY: 
$60,934.80
 
HOW YOU WILL GROW: 
FDLE recognizes the importance of growth and success while fostering a family-oriented work environment. We encourage our members to seek opportunities for professional growth through training, team building, and mentoring. Our four Fundamental Values of Service, Integrity, Respect and Quality will guide you as you embark on a lifelong career at FDLE.
 
OUR SALARY & BENEFITS: 
Starting salary will be the minimum of the class pay range, unless otherwise dictated by FDLE’s pay policy. FDLE is a State of Florida Employer and offers a comprehensive benefits package, including:
 
State of Florida Tuition Waiver Program;
 Paid holidays, vacation and sick leave;
 HMO and PPO health insurance options with premiums starting as low as $50 per month;
 $25,000 in automatic life insurance coverage;
 Multiple supplemental insurance options including: dental, vision, disability and more;
 Paid maternity leave and parental leave following the birth or adoption of a child;
 Pension and investment retirement plan options; and
 Tax deferred medical and child care reimbursement accounts.
 
ABOUT OUR AGENCY: 
The Florida Department of Law Enforcement (FDLE) employs more than 2,000 members statewide – either at headquarters in Tallahassee or in one of seven regional operations centers (ROCs). Our mission is to promote public safety and strengthen domestic security.
 
HIRING PROCESS: 
You will be evaluated for this job based on your previous knowledge and experience. Additional reviews may be performed to screen for preferred qualifications, experience and education. Your qualifications will be based on knowledge, skills, and abilities and other elements relevant to this position supported by the information in your application. Qualifying questions will only be credited if verifiable by the information provided on your application including specifically required software/computer skills. You may be contacted to participate in a selection process which may consist of written exercises, work samples, skills tests, interviews, drug screen and fingerprinting. You may be notified by email to participate in a selection process. Failure to reply within a designated timeframe may exclude you from further consideration. Future vacancies may be filled from this position advertisement.
 
BACKGROUND: 
FDLE requires an extensive background process of all recommended applicants. The elements of a background include: financial credit check, criminal history of applicant and applicant’s immediate family or roommates, personal references, employment and education verifications (which includes official transcript(s)), drug screen and fingerprinting. This information will be utilized to make the final hiring decision.
 
NOTES: 
Preference will be given to current FDLE members who have satisfactorily completed at least six months of the probationary period for their current position.
 
REMINDERS: 
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
 If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be cancelled, suspended, or deemed ineligible depending upon the date of your retirement.
 
The State of Florida hires only U.S. citizens and lawfully authorized alien workers.
 
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
 
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
 
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available. All documentation is due by the close of the vacancy announcement.
 
Location: 
TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32399
 
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Nearest Major Market: Tallahassee

GOVERNMENT ANALYST II - 71002398 1

Requisition No: 880500
 
Agency: Financial Services
 
Working Title: EDUCATION AND TRAINING SPECIALIST- SES - 43005049
 
Pay Plan: SES
 
Position Number: 43005049
 
Salary: $60,000.00 - $75,000.00
 
Posting Closing Date: 08/13/2026
 
Total Compensation Estimator Tool
 
*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY*****
 
CLASS TITLE: EDUCATION AND TRAINING SPECIALIST- SES
 
DIVISION: FLORIDA PALM
 
CITY: TALLAHASSEE
 
COUNTY: LEON
 
What is the Florida PALM Project?
 The Florida PALM Project is an enterprise project to replace the State of Florida’s legacy accounting, payroll, information warehouse, and cash management systems, using an enterprise resource planning solution. The replacement of the cash management systems, known as the CMS Wave, was completed in July 2021. The next major implementation, the Financials, Payroll, and Data Warehouse / Business Intelligence Wave, is currently underway and scheduled for Go-Live in January 2027. The Department of Financial Services is leading this statewide initiative, which impacts stakeholders and users of the State’s financial data, including all State agencies.
 
Who are we?
 We are an innovative team of experts specializing in financial operations, business analysis, project management, change management and stakeholder relations. Working as part of the team at Florida PALM provides a great opportunity to be part of a mission-driven organization that strongly supports its employees’ professional growth and development through training opportunities and knowledge sharing. You will also be able to see your work directly supporting the transformation of business processes for the Florida State government.
 
Why work with Florida PALM?
 Florida PALM is the State of Florida’s next-generation financial management platform, built on PeopleSoft, a technology that is used by national and international organizations across many industries to support a broad range of business and accounting functions.
 
Florida PALM is already a valuable part of Florida’s financial management processes. Since the CMS Wave Go-Live, the Florida PALM Solution Center has supported over 1,000 users across 35 agencies.
 
The next implementation will expand to over 3,000 users and integrate with more than 200 business systems, covering all major financial processes such as accounting, budgeting, payroll, and reporting.
 
Following this rollout, a dedicated support team will maintain and enhance the system through regular updates and new capabilities. Members of the Florida PALM Team experience valuable professional growth opportunities in areas like technology, project management, and change management – equipping them with skills that are highly transferable.
 
Check out this “We are Hiring” flyer, located on our Project Team page, for more helpful information.
 
To learn more about the Florida PALM Project Team, visit our Project Team page:
 
https://myfloridacfo.com/floridapalm/project-team
 
SPECIAL NOTES: 
Five (5) years of experience in the field of communication, training design, training development, training delivery, or a related field is required. A post-secondary degree in those fields may be used as an alternative for the years of experience on a year-for-year basis.
 
Additional requirements: 
Experience creating training content in web-based training development applications, e.g., Articulate 360 or Captivate.
 Experience designing instructor led or web-based training.
 
Preferences: 
Experience in developing training for State of Florida end users.
 Knowledge of People First Learning Management System (LMS).
 Experience with creating or maintaining content / information repositories or knowledge-based / knowledge management systems such as Document360.
 Experience delivering end user training for adult learners.
 Experience facilitating, developing and / or presenting materials at workshops, conferences, or other events.
 
Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES:
 
Skill in Microsoft Office suite, with proficiency in Word, Excel, and PowerPoint applications.
 Ability to create training content in applications such as Articulate 360 or captivate.
 Ability to problem solve to adapt content and information based on changing needs.
 Ability to adapt to new technologies and methodologies.
 Skill in managing multiple tasks or assignments at one time.
 
Other KSA’s (Incumbent must bring to job)
 
Knowledge of FLAIR, Florida PALM and other FFMIS subsystems.
 Knowledge of Document360.
 Knowledge of adult learning strategies.
 Ability to deliver in-person training.
 
This position requires a security background check, including fingerprint as a condition of employment.
 
Salary Range: $60,000.00 - $75,000.00
 
Employees of the Department of Financial Services are paid on a monthly pay cycle.
 
Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.
 
To maintain fairness and integrity, applicants are required to provide honest and authentic responses during all stages of the evaluation and selection process. Applicants must rely on their own personal knowledge, thoughts, and impressions. A candidate’s use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews will be taken into consideration when determining qualification for the position.
 
Applicants that meet the selection criteria may be required to participate in an in-person, monitored skills verification test. Results of this test will be considered prior to applicants moving on to the next stage of the selection process.
 
BRIEF DESCRIPTION OF DUTIES: 
This position assists in the execution of the Department of Financial Services’ responsibilities for the Florida PALM Project and serves as a member of the Training, Education, and Development (TED) Team. As a member of the TED Team this position will focus on developing, creating, leading, facilitating, delivering, and supporting the curriculum and training materials for the implementation of the State’s financial solution.
 
This position exercises discretion and independent judgment. This position provides consultation and expert advice to management and carries out major assignments independently.
 
Operational: 
Working with supervisor and leadership to establish priorities and due dates for work assignments and keeping them up to date on key work items. Communicating concerns or potential risks immediately to supervisor and/or project leadership.
 Managing all deadlines in an organized manner to ensure timely completion of fully developed work products.
 Applying critical thinking (e.g., don’t just solve the problem at hand, solve the core problem).
 Adhering to DFS policies at all times (e.g., security, dress code, ethics).
 Working as a team player and demonstrating a “teamwork” attitude and professional demeanor.
 Working with the financial management solution software implementation vendor, and other project resources (including contractors) to ensure adherence to State standards and established procedures for maintaining data and information accuracy and security.
 Serving as the subject matter expert in the creation of training materials for agency functions performed in Florida PALM.
 
Training: 
Designing, developing and publishing training or user materials for Florida PALM using applications such as Articulate 360 or Document360.
 Supporting content creation and ongoing maintenance of the Florida PALM Knowledge Center, a Document360 knowledge base platform.
 Publishing online training courses / content to the People First Learning Management System (LMS).
 Creating curriculum to meet the State’s training needs for Florida PALM.
 Working collaboratively with project team members, DFS business owners, state agency business owners and other stakeholders to ensure end users are provided user-friendly training material (instructor-led, web-based, job aids, manuals) for Florida PALM.
 Assisting with user acceptance testing or training sessions with state agencies and enterprise partners.
 Tracking end user completion of role-based training.
 Facilitating meetings, training, workgroups, and workshops, as required.
 Assisting agencies and enterprise partners in understanding Florida PALM functionality.
 
Performing other duties as required.
 
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
 
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
 
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
 
Location: 
TALLAHASSEE, FL, US, 32399
 
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Nearest Major Market: Tallahassee

EDUCATION AND TRAINING SPECIALIST- SES - 43005049

Requisition No: 880651
 
Agency: Children and Families
 
Working Title: DISTRIBUTED COMPUTER SYSTEMS ANALYST OPS - 60933474
 
Pay Plan: Temp
 
Position Number: 60933474
 
Salary: 52,000
 
Posting Closing Date: 08/05/2026
 
Total Compensation Estimator Tool
 
This is an open competitive opportunity.
 
This position is located at the DCF Offices in Marianna in the Office of Information Technology Services.
 
This position supports several surrounding offices. Travel is required.
 
This position supports emergency events. Travel and after hours service may be required.
 
SPECIAL NOTES
 
Only US citizens and lawfully authorized alien workers will be hired.
 
All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire.
 
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided and you required to repay all benefits received depending upon the date of your retirement
 
REQUIREMENTS
 
Responses to qualifying questions concerning education, experience, knowledge, skills and/or abilities for this position must be verifiable by documentation provided (candidate profile AND resume (if one is attached) through the electronic application process. Putting “see resume” does not substitute for completing all sections of the Candidate Profile. Candidates with incomplete candidate profiles may not receive employment consideration.
 
At least one year of experience working in an IT environment in either a field-based support capacity or a call center capacity. Education can substitute on a year for year basis
 
At least one year of experience supporting Windows 10 or newer Windows operating systems and compatible applications.
 
Technical understanding of computer hardware, software and networking systems and troubleshooting/problem solving skills.
 
Valid Driver’s License and possess an operational private vehicle for use in performance of daily work activities.
 
Working outside normal shift/business hours.
 
Navigate tight spaces which may involve a combination of kneeling, crawling, bending, stooping, climbing ladders, and/or reaching.
 
Ability to lift 30 pounds and move equipment
 
PREFERENCES
 
Experience in customer call documentation and tracking system/ticketing system.
 
Experience supporting VoIP products.
 
Experience working in an Information Technology Support environment.
 
College or trade school education in Information Technology field.
 
Experience in supporting Windows 10 or newer Windows operating systems & compatible applications.
 
Experience in support of MS Office 365 applications.
 
Experience managing mobile devices in a mobile device management environment.
 
Experience using remote control applications.
 
DESCRIPTION
 
This is technical work installing, implementing, maintaining, and supporting multiple computer systems for use by end-users including the hardware, software, networking, and communications components.
 
This work includes on-site support and support of end-users working remotely.
 
This position is not eligible for telework.
 
EXAMPLES OF WORK
 
Provides accurate, timely desktop computer technical work installing, implementing, maintaining, and supporting computer systems for use by end-users including the hardware & software components to both Department and outside agency customers.
 
Coordinates work assignments with appropriate Department staff as well as other desktop support staff. Performs necessary follow-ups with customers to ensure that requests are handled efficiently and that quality solutions are provided and recognize or analyze priority issues for escalation. Providing detailed information regarding the issues to effectively solve problems in a timely and organized manner using industry best practices and procedures.
 
Maintains all assigned issues within the Department’s Issue Tracking System. Adds, updates and provides current status information into the Tracking System in a timely and accurate manner. Identifies and documents resolutions, sharing the documentation and findings with other team members.
 
Provides assistance for Voice Over IP (VOIP) phones and LAN/WAN connectivity troubleshooting to coordinate repairs with Regional as well as statewide support staff.
 
Ensure desktop computers interconnect seamlessly with diverse systems including file servers, application servers, and administrative systems and networking software.
 
Support client hardware/software upgrades and migrations as directed by the Desktop Support Manager and maintain excellent communication with all end users and other members of the technology department.
 
Support client audio/visual devices in conference rooms. And provides expertise in Zoom/Teams calls including knowledge around security settings within AV applications, etc.
 
Consults with regional and outside agency customers in conducting system assessments to define customer needs, system requirements and LAN/WAN connectivity requirements.
 
Performs related work as required.
 
KNOWLEDGE, SKILLS, AND ABILITIES, including utilization of equipment, required for the position: Knowledge of problem solving/troubleshooting techniques; Knowledge of technical hardware, software and networking systems; Knowledge of customer call documentation and tracking systems; Ability to lift 30 pounds and move equipment; Ability to communicate clearly, oral and written; Ability to learn in a fast-paced environment; Ability to work independently; Ability to handle stressful situations.
 
BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background investigation results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background investigations shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees also are subject to background re-screening at least every five (5) years.
 
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
 
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
 
Location: 
MARIANNA, FL, US, 32446 MARIANNA, FL, US, 32447 MARIANNA, FL, US, 32448
 
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Nearest Major Market: Panama City

DISTRIBUTED COMPUTER SYSTEMS ANALYST OPS - 60933474

Join State of Florida and explore 55   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.