Qureos Mentor

State of Minnesota

<p></p><div><h2 class="jobSectionHeader"><b>Job Details</b></h2><p></p><p><b>
Working Title: Web Editor</b><br>
<b>Job Class: Communications Specialist 3</b><br>
<b>Agency: Pollution Control Agency</b></p><ul><li><b>
Job ID</b>: 89707</li><li><b>
Location</b>: St. Paul</li><li><b>
Telework Eligible</b>: Yes</li><li><b>
Full/Part Time</b>: Full-Time</li><li><b>
Regular/Temporary</b>: Unlimited</li><li><b>
Who May Apply</b>: Open to all qualified job seekers
</li><li><b>Date Posted</b>: 10/20/2025</li><li><b>
Closing Date</b>: 11/10/2025</li><li><b>
Hiring Agency/Seniority Unit</b>: Pollution Control Agency / Pollution Control-MAPE</li><li><b>
Division/Unit</b>: Operations Division / Communications Operation</li><li><b>
Work Shift/Work Hours</b>: Day Shift</li><li><b>
Days of Work</b>: Monday - Friday</li><li><b>
Travel Required</b>: No</li><li><b>
Salary Range: </b>$32.40 - $47.76 / hourly; $67,651 - $99,722 / annually</li><li><b>
Classified Status</b>: Classified</li><li><b>
Bargaining Unit/Union</b>: 214 - MN Assoc of Professional Empl/MAPE</li><li><b>
FLSA Status</b>: Nonexempt</li><li>
Designated in Connect 700 Program for Applicants with Disabilities: Yes</li></ul><h3 class="jobSectionHeader"><b>
The work you'll do is more than just a job.</b></h3><p>
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.</p>
<p></p><h2 class="jobSectionHeader"><b>Job Summary</b></h2><p></p><div><p>
As the Web Editor, this editorial position provides writing and editing services to advance the Minnesota Pollution Control Agency&rsquo;s communications goals and strategies. The position is responsible for planning, writing, editing, and publishing content for the agency&rsquo;s external websites and will support content development for email, documents and reports, and other projects. This position will lead the editorial planning team to ensure consistency and coordination among earned, owned, and paid media. As lead writer and editor for web content, this position coordinates with communications teammates and internal partners to ensure web copy is accurate, engaging, and written for web audiences. In supporting agency-wide use of mass email, this individual advises on list management distribution strategies. The position is responsible for overseeing and maintaining the agency&rsquo;s style guide and working with internal audiences to ensure adherence through proofreading services and advisement.</p></div>
<p></p><h2 class="jobSectionHeader"><b>Qualifications</b></h2><p></p><h3 class="jobSectionHeader"><b>
Minimum Qualifications</b></h3><p>
Candidates must clearly demonstrate the following qualifications:</p><p>
Three (3) years of professional experience in strategic communications.</p><p>
Advanced understanding of Drupal web content management system (CMS) and ability to manage and develop major content areas on the web site using analytics.
</p><p></p><p>Advanced knowledge of journalistic principles, practices, and techniques as related to the planning, composing and editing of various publications.</p><p>
Demonstrated skills in writing and editing, including the ability to translate technical, scientific, bureaucratic and legal language into clear, understandable plain language.</p><p>
Experience using an array of web-based and social media tools.</p><p>
Experience in interpersonal communication tactics, including conflict resolution and consensus building activities.</p><p>
Human relations and communication skills sufficient to collaborate, work effectively, and create understanding within a wide range of clientele, partners, and interested parties.</p><p>
The Minnesota Pollution Control Agency will not sponsor applicants for work visas including F-1 STEM OPT extensions. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Individuals must be legally authorized to work in the United States</p><p></p><h3 class="jobSectionHeader"><b>
Preferred Qualifications</b></h3><p>
Strong project management skills to include developing and implementing effective communications plans.</p><p>
Ability to meet tight timetables and deadlines.
</p><p>Experience organizing and executing public events and activities with multiple stakeholders and deliverables.</p><p>
Demonstrated success building relationships with media representing diverse and underrepresented groups.</p><p>
Strong knowledge of political process and/or experience working in a political environment.</p><p>
Understanding of risk communication and crisis communication strategies.</p><p>
Ability to consult with programs and identify which, among a broad range of communication strategies, would best suit the program&rsquo;s needs.</p><h3 class="jobSectionHeader"><b>
Additional Requirements</b></h3><p>
Position duties may require travel but driving is not a minimum qualification or essential function of this position. Employees who may drive for state business will need their driver&rsquo;s license checked prior to operating a state vehicle.</p>
<p></p><h2 class="jobSectionHeader"><b>Application Details</b></h2><p></p><h3 class="jobSectionHeader"><b>
How to Apply</b><b>
</b></h3><p>Select &ldquo;Apply for Job&rdquo; at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.</p><h3 class="jobSectionHeader"><b>
Contact</b></h3><p>
If you have questions about this position, contact Patty Atchison at patty.atchison@state.mn.us
</p><p>To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Patty Atchison at patty.atchison@state.mn.us.</p><h3 class="jobSectionHeader"><b>
About Pollution Control Agency</b><b>
</b></h3><p>Our mission is to protect and improve the environment and human health. We work with many partners (citizens, communities, and businesses, all levels of government, environmental groups, and educators) to prevent pollution, conserve resources, and to help ensure polluting does not have disproportionate impact on any groups of people. We emphasize work-life balance with flex schedules, compressed schedules, and options to telework for some positions.</p><h4 class="jobSectionHeader"><b>
Working together to improve the state we love.
</b></h4><p>What do Minnesota's State employees have in common?
</p><ul><li>A sense of purpose in their work</li><li>
Connection with their coworkers and communities</li><li>
Opportunities for personal and professional growth</li></ul><h4 class="jobSectionHeader"><b>
Benefits</b><b>
</b></h4><p>As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.</p><h4 class="jobSectionHeader"><b>
Your benefits may include:</b><b>
</b></h4><ul><li>Paid vacation and sick leave
</li><li>12 paid holidays each year
</li><li>Low-cost medical, dental, vision, and prescription drug plans
<ul><li>Fertility care, including IVF</li><li>
Diabetes care</li><li>
Dental and orthodontic care for adults and children
</li></ul></li><li>6 weeks paid leave for parents of newborn or newly adopted children</li><li>
Pension plan that provides income when you retire (after working at least three years)</li><li>
Employer paid life insurance to provide support for your family in the event of death</li><li>
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury</li><li>
Tax-free expense accounts for health, dental, and dependent care
</li><li>Resources that provide support and promote physical, emotional, social, and financial well-being</li></ul><h4 class="jobSectionHeader"><b>
Support to help you reach your career goals:</b></h4><ul><li>
Training, classes, and professional development</li><li>
Tuition reimbursement
</li><li>Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)</li></ul><h4 class="jobSectionHeader"><b>
Employee Assistance Program (EAP) for work/life support:</b></h4><ul><li>
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance</li><li>
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues</li><li>
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care</li></ul><p></p><p><b>
Programs, resources and benefits eligibility varies</b> based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
</p><p></p><p><b>EQUAL OPPORTUNITY EMPLOYERS</b><b>
</b></p><p>Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.</p><p>
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.</p><p><b>
APPLICANTS WITH DISABILITIES</b></p><p>
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.</p></div>

Web Editor - Communications Specialist 3

<p></p><div><h2 class="jobSectionHeader"><b>Job Details</b></h2><p></p><p><b>
Working Title: EJ integration Specialist
</b><br>
<b>Job Class: Planner Intermediate</b><br>
<b>Agency: Pollution Control Agency</b></p><ul><li><b>
Job ID</b>: 89737</li><li><b>
Location</b>: Various*</li><li><b>
Telework Eligible</b>: Yes</li><li><b>
Full/Part Time</b>: Full-Time</li><li><b>
Regular/Temporary</b>: Limited</li><li><b>
Who May Apply</b>: Open to all qualified job seekers</li><li><b>
Date Posted</b>: 10/23/2025</li><li><b>
Closing Date</b>: 11/05/2025</li><li><b>
Hiring Agency/Seniority Unit</b>: Pollution Control Agency / Pollution Control-MAPE</li><li><b>
Division/Unit</b>: Operations Division / Office of Equity &amp; Environmental Justice</li><li><b>
Work Shift/Work Hours</b>: Day Shift</li><li><b>
Days of Work</b>: Monday - Friday</li><li><b>
Travel Required</b>: Yes - Up to 10% of the time</li><li><b>
Salary Range: </b>$25.67 - $37.26 / hourly; $53,598 - $77,798 / annually</li><li><b>
Classified Status</b>: Unclassified</li><li><b>
Bargaining Unit/Union</b>: 214 - MN Assoc of Professional Empl/MAPE</li><li><b>
End Date</b>: 06/30/2027</li><li><b>
FLSA Status</b>: Nonexempt</li><li>
Designated in Connect 700 Program for Applicants with Disabilities: No</li><li>This position will be located at one of the following MPCA office locations: St. Paul, Brainerd, Duluth, Detroit Lakes, Mankato, Marshall or Rochester</li></ul><h3 class="jobSectionHeader"><b>
The work you'll do is more than just a job.</b></h3><p>
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.</p>
<p></p><h2 class="jobSectionHeader"><b>Job Summary</b></h2><p></p><p>
This posting will be used to fill one limited Planner Intermediate position in St. Paul, Brainerd, Duluth, Detroit Lakes, Mankato, Marshall or Rochester location. The position has a projected end date of June 30, 2027</p><p>
The position is under the Agency's Office of Equity and Environmental Justice team at the Minnesota Pollution Control Agency (MPCA). The position is assigned to support MPCA leadership and program staff in integrating environmental justice policies and principles into MPCA programs and work. This position will participate and co-facilitate an Environmental Justice Management Team subgroup as well as advancing internal environmental justice work at the agency as a contributor to the environmental justice integration team. The incumbent will be responsible for contributing to the updating and keeping current the MPCA&rsquo;s Environmental Justice Framework and developing and leading training and guidance on Environmental Justice integration, as well as leading the creation of the agency's Language Access Plan while supporting programs in providing interpretation and translation services to Minnesotans.</p><p>
</p><p></p><h2 class="jobSectionHeader"><b>Qualifications</b></h2><p></p><h3 class="jobSectionHeader"><b>
Minimum Qualifications
</b></h3><p>Tw Two years professional experience in project management and/or program planning skills sufficient to develop and integrate agency-level and program-specific plans. (A bachelor&rsquo;s degree will substitute for one year of experience in the above areas) AND
</p><p>Broad understanding of environmental justice, including historical context and current landscape as well as best practices for integration into a regulatory government setting.</p><p>
Strong knowledge of language accessibility requirements and best practices.
</p><p>Strong verbal, written and interpersonal communications skills.
</p><p>Ability to review, interpret, and present information to varying audiences on environmental justice priorities and goals of agency.
</p><p>Conflict resolution/human relation skills and cultural competencies to effectively work with diverse interests to find common ground and cooperation.
</p><p></p><p>Valid Class D Driver's License (see additional requirements below)</p><p>
</p><p>The Minnesota Pollution Control Agency will not sponsor applicants for work visas including F-1 STEM OPT extensions. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Individuals must be legally authorized to work in the United States.</p><h3 class="jobSectionHeader"><b>
Preferred Qualifications</b></h3><p>
Knowledge of agency organizational structure, functions, and cross-agency relationships.</p><p>
Ability to represent the agency at meetings with the general public, community connectors, other state and federal agencies, and other local partners.</p><p></p><h3 class="jobSectionHeader"><b>
Additional Requirements</b></h3><p>
A driver&rsquo;s license is an essential function of this position. This requires possession of an unrestricted Class D Driver&rsquo;s License. The job offer is contingent on confirmation of a valid driver&rsquo;s license AND a satisfactory DLR check. Requires a Class D Driver's License: a single unit vehicle with a gross vehicle weight of less than 26,000 pounds. This is a basic driver's license. Operators may also tow vehicles/trailers as long as the gross combination weight does not exceed 26,000 pounds.</p>
<p></p><h2 class="jobSectionHeader"><b>Application Details</b></h2><p></p><h3 class="jobSectionHeader"><b>
How to Apply</b><b>
</b></h3><p>Select &ldquo;Apply for Job&rdquo; at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.</p><h3 class="jobSectionHeader"><b>
Contact</b></h3><p>
If you have questions about this position, contact Patty Atchison at patty.atchison@state.mn.us
</p><h3 class="jobSectionHeader"><b>About Pollution Control Agency</b><b>
</b></h3><p>Our mission is to protect and improve the environment and human health. We work with many partners (citizens, communities, and businesses, all levels of government, environmental groups and educators) to prevent pollution, conserve resources, and to help ensure polluting does not have disproportionate impact on any groups of people. We emphasize work-life balance with flex schedules, compressed schedules, and options to telework for some positions.</p><h4 class="jobSectionHeader"><b>
Working together to improve the state we love.
</b></h4><p>What do Minnesota's State employees have in common?
</p><ul><li>A sense of purpose in their work</li><li>
Connection with their coworkers and communities</li><li>
Opportunities for personal and professional growth</li></ul><h4 class="jobSectionHeader"><b>
Benefits</b><b>
</b></h4><p>As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.</p><h4 class="jobSectionHeader"><b>
Your benefits may include:</b><b>
</b></h4><ul><li>Paid vacation and sick leave
</li><li>12 paid holidays each year
</li><li>Low-cost medical, dental, vision, and prescription drug plans
<ul><li>Fertility care, including IVF</li><li>
Diabetes care</li><li>
Dental and orthodontic care for adults and children
</li></ul></li><li>6 weeks paid leave for parents of newborn or newly adopted children</li><li>
Pension plan that provides income when you retire (after working at least three years)</li><li>
Employer paid life insurance to provide support for your family in the event of death</li><li>
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury</li><li>
Tax-free expense accounts for health, dental, and dependent care
</li><li>Resources that provide support and promote physical, emotional, social, and financial well-being</li></ul><h4 class="jobSectionHeader"><b>
Support to help you reach your career goals:</b></h4><ul><li>
Training, classes, and professional development</li><li>
Tuition reimbursement</li><li>
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)</li></ul><h4 class="jobSectionHeader"><b>
Employee Assistance Program (EAP) for work/life support:</b></h4><ul><li>
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance</li><li>
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues</li><li>
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care</li></ul><p></p><p><b>
Programs, resources and benefits eligibility varies</b> based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
</p><p></p><p><b>EQUAL OPPORTUNITY EMPLOYERS</b><b>
</b></p><p>Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.</p><p>
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.</p><p><b>
APPLICANTS WITH DISABILITIES</b></p><p>
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.</p></div>

EJ integration Specialist - Planner Intermediate

<p></p><div><h2 class="jobSectionHeader"><b>Job Details</b></h2><p></p><p><b>
Working Title: EJ Integration Specialist Senior</b><br>
<b>Job Class: Planner Senior State</b><br>
<b>Agency: Pollution Control Agency</b></p><ul><li><b>
Job ID</b>: 89736</li><li><b>
Location</b>: Various*</li><li><b>
Telework Eligible</b>: Yes</li><li><b>
Full/Part Time</b>: Full-Time</li><li><b>
Regular/Temporary</b>: Limited</li><li><b>
Who May Apply</b>: Open to all qualified job seekers</li><li><b>
Date Posted</b>: 10/23/2025</li><li><b>
Closing Date</b>: 11/05/2025</li><li><b>
Hiring Agency/Seniority Unit</b>: Pollution Control Agency / Pollution Control-MAPE</li><li><b>
Division/Unit</b>: Operations Division / Office of Equity &amp; Environmental Justice</li><li><b>
Work Shift/Work Hours</b>: Day Shift</li><li><b>
Days of Work</b>: Monday - Friday</li><li><b>
Travel Required</b>: Yes - Up to 10% of the time</li><li><b>
Salary Range: </b>$28.26 - $41.43 / hourly; $59,006 - $86,505 / annually</li><li><b>
Classified Status</b>: Unclassified</li><li><b>
Bargaining Unit/Union</b>: 214 - MN Assoc of Professional Empl/MAPE</li><li><b>
End Date</b>: 06/30/2027</li><li><b>
FLSA Status</b>: Nonexempt</li><li>
Designated in Connect 700 Program for Applicants with Disabilities: No</li><li>This position will be located at one of the following MPCA office locations: St. Paul, Brainerd, Duluth, Detroit Lakes, Mankato, Marshall or Rochester</li></ul><h3 class="jobSectionHeader"><b>
The work you'll do is more than just a job.</b></h3><p>
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.</p>
<p></p><h2 class="jobSectionHeader"><b>Job Summary</b></h2><p></p><p>
This posting will be used to fill one limited Planner Senior State postion in St. Paul, Brainerd, Duluth, Detroit Lakes, Mankato, Marshall or Rochester location. The position has a projected end date of June 30, 2027</p><p>
The position is under the Agency's Office of Equity and Environmental Justice team at the Minnesota Pollution Control Agency (MPCA). The position supports MPCA leadership and program staff in integrating environmental justice policies and principles into MPCA programs and work. The incumbent will be responsible for updating and keeping current the MPCA&rsquo;s Environmental Justice Framework and will develop and lead training and guidance on Environmental Justice integration. This includes leading the agency in working with agency divisions and programs to define effective strategies for environmental justice integration, understanding and working with available resources, and developing solutions and recommending strategies to effectively remove barriers to implementation. This position will also participate and co-facilitate an Environmental Justice Management Team subgroup as well as participating in regional and national environmental justice working groups as assigned.
</p><p></p><h2 class="jobSectionHeader"><b>Qualifications</b></h2><p></p><h3 class="jobSectionHeader"><b>
Minimum Qualifications
</b></h3><p>Three (3) years professional experience in project management and/or program planning skills sufficient to lead, develop and integrate agency-level and program-specific plans. (A bachelor&rsquo;s degree with substitute for one year of experience in the above areas) AND
</p><p>Broad understanding of environmental justice, including historical context and current landscape as well as best practices for integration into a regulatory government setting.
</p><p>Strong verbal, written and interpersonal communications skills.
</p><p>Ability to review, interpret, and present information to varying audiences on environmental justice priorities and goals of agency.
</p><p>Conflict resolution/human relation skills and cultural competencies to effectively work with diverse interests to find common ground and cooperation.
</p><p>Valid Class D Driver's License (see additional requirements below)</p><p>
The Minnesota Pollution Control Agency will not sponsor applicants for work visas including F-1 STEM OPT extensions. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Individuals must be legally authorized to work in the United States.</p><h3 class="jobSectionHeader"><b>
Preferred Qualifications</b></h3><p>
Knowledge of agency organizational structure, functions, and cross-agency relationships.</p><p>
Ability to represent the agency at meetings with the general public, community connectors, other state and federal agencies, and other local partners.</p><h3 class="jobSectionHeader"><b>
Additional Requirements</b></h3><p>
A driver&rsquo;s license is an essential function of this position. This requires possession of an unrestricted Class D Driver&rsquo;s License. The job offer is contingent on confirmation of a valid driver&rsquo;s license AND a satisfactory DLR check. Requires a Class D Driver's License: a single unit vehicle with a gross vehicle weight of less than 26,000 pounds. This is a basic driver's license. Operators may also tow vehicles/trailers as long as the gross combination weight does not exceed 26,000 pounds.</p>
<p></p><h2 class="jobSectionHeader"><b>Application Details</b></h2><p></p><h3 class="jobSectionHeader"><b>
How to Apply</b><b>
</b></h3><p>Select &ldquo;Apply for Job&rdquo; at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.</p><h3 class="jobSectionHeader"><b>
Contact</b></h3><p>
If you have questions about this position, contact Patty Atchison at patty.atchison@state.mn.us
</p><h3 class="jobSectionHeader"><b>About Pollution Control Agency</b><b>
</b></h3><p>Our mission is to protect and improve the environment and human health. We work with many partners (citizens, communities, and businesses, all levels of government, environmental groups and educators) to prevent pollution, conserve resources, and to help ensure polluting does not have disproportionate impact on any groups of people. We emphasize work-life balance with flex schedules, compressed schedules, and options to telework for some positions.</p><h4 class="jobSectionHeader"><b>
Working together to improve the state we love.
</b></h4><p>What do Minnesota's State employees have in common?
</p><ul><li>A sense of purpose in their work</li><li>
Connection with their coworkers and communities</li><li>
Opportunities for personal and professional growth</li></ul><h4 class="jobSectionHeader"><b>
Benefits</b><b>
</b></h4><p>As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.</p><h4 class="jobSectionHeader"><b>
Your benefits may include:</b><b>
</b></h4><ul><li>Paid vacation and sick leave
</li><li>12 paid holidays each year
</li><li>Low-cost medical, dental, vision, and prescription drug plans
<ul><li>Fertility care, including IVF</li><li>
Diabetes care</li><li>
Dental and orthodontic care for adults and children
</li></ul></li><li>6 weeks paid leave for parents of newborn or newly adopted children</li><li>
Pension plan that provides income when you retire (after working at least three years)</li><li>
Employer paid life insurance to provide support for your family in the event of death</li><li>
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury</li><li>
Tax-free expense accounts for health, dental, and dependent care
</li><li>Resources that provide support and promote physical, emotional, social, and financial well-being</li></ul><h4 class="jobSectionHeader"><b>
Support to help you reach your career goals:</b></h4><ul><li>
Training, classes, and professional development</li><li>
Tuition reimbursement
</li><li>Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)</li></ul><h4 class="jobSectionHeader"><b>
Employee Assistance Program (EAP) for work/life support:</b></h4><ul><li>
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance</li><li>
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues</li><li>
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care</li></ul><p></p><p><b>
Programs, resources and benefits eligibility varies</b> based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
</p><p></p><p><b>EQUAL OPPORTUNITY EMPLOYERS</b><b>
</b></p><p>Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.</p><p>
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.</p><p><b>
APPLICANTS WITH DISABILITIES</b></p><p>
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.</p></div>

EJ Integration Specialist Senior - Planner Senior State

<p></p><div><h2 class="jobSectionHeader"><b>Job Details</b></h2><p></p><p><b>
Working Title: Customer Service Specialist Intermediate</b><br>
<b>Job Class: Customer Service Specialist, Intermediate</b><br>
<b>Agency: MNsure</b></p><ul><li><b>
Job ID</b>: 89831</li><li><b>
Location</b>: St. Paul</li><li><b>
Telework Eligible</b>: Yes</li><li><b>
Full/Part Time</b>: Full-Time</li><li><b>
Regular/Temporary</b>: Temporary</li><li><b>
Who May Apply</b>: Open to all qualified job seekers</li><li><b>
Date Posted</b>: 10/24/2025</li><li><b>
Closing Date</b>: 10/30/2025</li><li><b>
Hiring Agency/Seniority Unit</b>: MNsure / MNsure - AFSCME</li><li><b>
Division/Unit</b>: MNsure / MNsure Call Center/Ops 4</li><li><b>
Work Shift: </b>Day Shift</li><li><b>
Work Hours</b>: 7:45am - 4:15pm</li><li><b>
Days of Work</b>: Monday - Friday</li><li><b>
Travel Required</b>: No</li><li><b>
Salary Range: </b>$20.76 - $27.53 / hourly; $43,346 - $57,482 / annually</li><li><b>
Classified Status</b>: Classified</li><li><b>
Bargaining Unit/Union</b>: 206 - Clerical/AFSCME</li><li><b>
Work Area</b>: MNsure</li><li><b>
End Date</b>: 01/31/2026</li><li><b>
FLSA Status</b>: Nonexempt</li><li>
Designated in Connect 700 Program for Applicants with Disabilities: No</li></ul><p><b>
MNsure is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. MNsure does not participate in E-Verify.</b></p><h3 class="jobSectionHeader"><b>
The work you'll do is more than just a job.</b></h3><p>
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.</p>
<p></p><h2 class="jobSectionHeader"><b>Job Summary</b></h2><p></p><h2 class="jobSectionHeader"><b>
** This posting will be used to fill multiple temporary vacancies**</b></h2><p>
There is potential for the incumbent to telework within the state of Minnesota. Telework workers must have adequate and reliable internet connection to conduct work. This includes a physical connection to the internet with connection speeds: of at least 25 Mbps download and 10 Mbps upload. The remote work area needs to be suitable, safe and free from hazard, including the ability to adequately protect personally identifiable information, protected health information and Federal Tax Information (FTI).
</p><p>This position will provide the initial contact for those calling the MNsure Contact Center. The position will assist consumers with the application and enrollment process and procedures. The Customer Service Specialist will assist consumers with signing into and navigating the online portal and tools, while concurrently accessing and updating data using multiple software applications, screens, windows and systems. The work is conducted in a high-volume, deadline orientated, and accuracy focused environment where quality and quantity production standards must be met. The incumbent must be able to research, analyze and discern the appropriate and relevant assistance level that may be required across a variety of public and private programs. This includes the ability to problem solve real-time or assess the caller&rsquo;s need and transfer to the correct resource.
</p><p><b>Responsibilities Include:</b></p><ul><li>
Serve as the initial contact for people who call the MNsure Contact Center and assist by providing information about the application, eligibility and enrollment through the Minnesota Health Insurance Exchange.</li><li>
Provide general office support for teams within the contact center operations.</li><li>
Manage outgoing and incoming correspondences and ensure consumer records are accurately maintained.</li><li>
Support the execution of call-out campaigns and other special projects as needed.</li><li>
Complete special assignments as directed by the unit supervisor or lead worker.</li></ul>
<p></p><h2 class="jobSectionHeader"><b>Qualifications</b></h2><p></p><h3 class="jobSectionHeader"><b>
Minimum Qualifications</b></h3><ul><li>
One (1) year of customer service experience.<ul><li>
Experience must be within the last three (3) years.</li></ul></li><li>
Experience must demonstrate:<ul><li>
Ability to comprehend and accurately explain policies and procedures.</li><li>
Computer skills and ability to concurrently access, update and save data, and navigate multiple software applications, screens, windows and systems.<ul><li>
Microsoft Office Suite: Teams, Outlook, Excel, Word etc.</li></ul></li><li>
Basic math skills sufficient to add, subtract, multiply and divide to assist consumers with income data.
</li><li>Data entry skills.</li><li>
Ability to sufficiently read, speak and write in English to explain application, eligibility and enrollment policies and procedures.</li><li>
Ability to work within a high volume, deadline-orientated, and accuracy-focused environment where quality and quantity production standards must be met.</li><li>
Ability to multi-task, work independently and in a team environment with a demonstrated record of regular attendance.</li><li>
Strong customer service skills and effective oral and written communication.</li></ul></li></ul><h3 class="jobSectionHeader"><b>
Preferred Qualifications</b></h3><ul><li>
One (1) year contact center experience.<ul><li>
Health care / insurance contact center experience is a plus.</li></ul></li><li>
Knowledge of HIPPA and Data Privacy.</li></ul><h3 class="jobSectionHeader"><b>
Additional Requirements</b></h3><p>
To facilitate proper crediting, please ensure that you clearly describe your experience in the areas listed above.</p><p>
REFERENCE/BACKGROUND CHECKS &ndash; MNsure will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.</p>
<p></p><h2 class="jobSectionHeader"><b>Application Details</b></h2><p></p><h3 class="jobSectionHeader"><b>
How to Apply</b><b>
</b></h3><p>Select &ldquo;Apply for Job&rdquo; at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.</p><h3 class="jobSectionHeader"><b>
Contact</b></h3><p>
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact Emily Cleveland at emily.j.cleveland@state.mn.us for assistance.</p><p>
If you have questions about this position, contact Michelle Salter at michelle.salter@state.mn.us.
</p><h3 class="jobSectionHeader"><b>About MNsure</b><b>
</b></h3><p>MNsure is Minnesota's official health insurance marketplace created through the Patient Protection and Affordable Care Act. MNsure is where individuals and families can shop, compare, and choose health coverage that meets their needs and is the only place Minnesotans can access financial help to lower the cost of monthly insurance premiums and out-of-pocket costs for eligible persons. For more information about MNsure, visit www.mnsure.org.</p><h4 class="jobSectionHeader"><b>
Working together to improve the state we love.
</b></h4><p>What do Minnesota's State employees have in common?
</p><ul><li>A sense of purpose in their work</li><li>
Connection with their coworkers and communities</li><li>
Opportunities for personal and professional growth</li></ul><h4 class="jobSectionHeader"><b>
Benefits</b><b>
</b></h4><p>As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.</p><h4 class="jobSectionHeader"><b>
Your benefits may include:</b><b>
</b></h4><ul><li>Paid sick leave
</li><li>6 weeks paid leave for parents of newborn or newly adopted children</li><li>
Resources that provide support and promote physical, emotional, social, and financial well-being</li></ul><h4 class="jobSectionHeader"><b>
Support to help you reach your career goals:</b></h4><ul><li>
Training, classes, and professional development</li><li>
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)</li></ul><h4 class="jobSectionHeader"><b>
Employee Assistance Program (EAP) for work/life support:</b></h4><ul><li>
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance</li><li>
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues</li><li>
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care</li></ul><p></p><p><b>
Programs, resources and benefits eligibility varies</b> based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
</p><p></p><p><b>EQUAL OPPORTUNITY EMPLOYERS</b><b>
</b></p><p>Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.</p><p>
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.</p><p><b>
APPLICANTS WITH DISABILITIES</b></p><p>
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.</p></div>

Customer Service Specialist Intermediate

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EJ integration Specialist - Planner Intermediate

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Customer Service Specialist Intermediate