Qureos Mentor

State of Oregon

<div><div><div><h2 class="jobSectionHeader"><b>Department Information</b></h2></div>
<p></p><div><p>can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.</p><div>
The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!</div><div></div><div>
Helpful tips for applying:</div><div>
Applying for a Job with the State of Colorado.</div><div>
What Happens After You Apply.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Description of Job</b></h2></div>
<p></p><div><div>Who We Are: We are a dynamic mix of people who are fond of math, find joy in helping others, and who love a good puzzle. We come from various backgrounds; some of us have been with the department for decades, while some of us for just a few months. We are good listeners, are patient, and are proud to give excellent customer service. We are the Taxation Division Team [video]!</div><div></div><div><br>
What We Do: The <b>Collection Section </b>serves about 200,000 customers each year. As a <b>Tax Examiner</b> in this section, you will collect various delinquent taxes. You are responsible for answering questions and resolving account notices and billing issues for customers who are navigating tax collection enforcement. Customers who interact with you might have previously been contacted by our third-party collection agency, had their wages and/or bank account levied, a lien filed upon their property, or had a judgment entered with the court system. As a Collection Section team member you will:</div><ul><li><div>
Research, explain, and advise taxpayers on how to comply with Colorado tax laws, especially those pertaining to outstanding tax debt and collection enforcement;</div></li><li><div>
Perform research, analysis, and necessary adjustments to customer accounts; and</div></li><li><div>
Provide high-quality customer service and de-escalate conflicts when necessary.</div></li></ul><div></div><div><br>
A Typical Day in Collections:</div><ul><li><div>
Grab your coffee or tea and settle into your home workspace.</div></li><li><div>
Start your morning to-do list, which usually includes checking email and reviewing work items that have been assigned to you.</div></li><li><div>
Check-in with your supervisor and team over instant message or through a virtual meeting. Supervisors are always available to help you.</div></li><li><div>
Log into the phone system at 8:00 and begin fielding calls.</div></li><li><div>
Between calls, complete various work items and projects, which are similar to phone calls but include responding to written correspondence.</div></li><li><div>
Take morning and afternoon breaks and a mid-day meal break to refresh and recharge.</div></li><li><div>
Complete various virtual training sessions, as needed or desired, for professional development, equity, diversity, and inclusion, best practices, and our leadership mentoring program.</div></li><li><div>
Virtually attend our section-wide staff meeting each Friday and our division-wide or department-wide meetings each month. Attend in-person training sessions and team meetings, as required.</div></li><li><div>
Log out at the end of your shift, and enjoy the 20-foot commute to your living room.</div></li></ul><div></div><div><br>
Full Time Perks:</div><ul><li><div>
Work Environment: In-person attendance at the main office in Denver will be required full-time for 2-4 weeks of initial job training, and after that for infrequent meetings, training, and while experiencing extended connectivity problems at home; however, the majority of work will be performed from the comfort of your home office.</div></li><li><div>
Be Healthy: Medical, Dental, and Vision benefits with HSA and FSA options along with 2 weeks of paid sick leave per year (accrued on a monthly basis), and optional participation in the State of Health program as a roadmap to improved health.</div></li><li><div>
Rest and Relax: Vacation leave is accrued on a monthly basis according to the length of time with the State, starting with 8 hours per month, and 11 paid holidays per year.</div></li><li><div>
Plan for the Future: Automatic enrollment in Public Employees&rsquo; Retirement Association (PERA) for an unparalleled pension and additional options for 401(k) and 457 plan participation. No cost basic life &amp; accidental death and dismemberment insurance with an option to buy additional coverage.</div></li><li><div>
Discounts: Access to BenefitHub for discounts on everything from car insurance to movie tickets to meal subscriptions.</div></li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications, Substitutions, Conditions of Employment &amp; Appeal Rights</b></h2></div>
<p></p><div><div><b>Residency Requirement:</b></div>
This posting is only open to residents of the State of Colorado at the time of submitting your application.<p><b><br>
MINIMUM QUALIFICATIONS:</b></p><b>
Education/Licensure/Certification/Experience: </b>High school diploma or General Education Diploma (GED) <b>and </b>Two (2) years of experience in an occupational field related to the work assigned to the position<br>
<b>Substitutions: </b>Additional appropriate education will substitute for the required experience on a year-for-year basis<div></div><div><br>
NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.</div><br>
Preferred Qualifications:<div>
The ideal candidate will possess the following skills:</div><ul><li><div>
Collections and/or tax experience.</div></li><li><div>
Experience using GenTax software.</div></li><li><div>
Proficient with Microsoft and Google Suite.</div></li><li><div>
Experience in a fast-paced, independent, and production driven environment.</div></li><li><div>
High-quality verbal and written communication skills.</div></li><li><div>
Experience with public facing customer service.</div></li><li><div>
Experience working in a call center environment.</div></li></ul><div></div><div><b><br>
Conditions of Employment with the </b><b>CDOR</b><b>:</b></div><div>
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.</div><div></div><div><br>
As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.</div><p>
Pursuant to the Universal Driving Standards Policy (Download PDF reader), any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.</p><p>
To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:</p><ul><li><div>
Have an assigned State fleet vehicle</div></li><li><div>
Are required to operate a vehicle as part of the position</div></li><li><div>
Utilize a State fleet vehicle as a pool vehicle</div></li></ul><div></div><div><b><br>
Minimum Qualification Screening</b></div><div><b>
A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.</b></div><ul><li><div>
Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use &quot;see resume&quot; or &quot;see attached&quot; statements on your application.</div></li><li><div>
Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.</div></li><li><div>
Recommended attachments: Resume, Cover letter (Optional if Manager is requesting them)</div></li><li><div>
List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.</div></li><li><div>
Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.</div></li><li><div>
The eligible list established from this posting may be used to fill additional vacancies.</div></li></ul><div></div><div><b><br>
Email Address:</b></div><div>
All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from &quot;state.co.us&quot; and &quot;info@governmentjobs.com&quot; addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.</div><div>
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.</div><p><b>
APPEAL RIGHTS: </b>If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department&rsquo;s action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>Equity, Diversity, and Inclusion Compliance</b></div><div>
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.</div><div></div><div><br>
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.</div><div></div><div><br>
We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.</div><div></div><div><b><br>
If not applying online, submit application to:</b></div><div>
If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (Download PDF reader) (Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.</div><div></div><div><b><br>
Methods of Appointment:</b></div><div>
Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.</div><div></div><div><b><br>
Step Pay Program:</b></div><div>
Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.</div></div></div></div><p></p>

Tax Examiner I - Collections

<div><div><div><h2 class="jobSectionHeader"><b>Department Information</b></h2></div><br>
<p></p><div><p><br>
<br>
The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.</p><p>
The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Description of Job</b></h2></div>
<p></p><div><p>The Colorado Department of Revenue (CDOR) is seeking a detail-oriented and analytical professional to serve as a Budget Analyst II within the Financial Services Division. This role is vital in ensuring that state financial resources are utilized effectively and efficiently while maintaining full compliance with all statutes, fiscal rules, and Department policies.</p><p>
As a Budget Analyst II, you will be responsible for organizing, interpreting, and reporting financial data for assigned divisions across the Department. You will use your excellent communication skills to relay complex financial information in an understandable way to a variety of audiences. Additionally, you will leverage your proficiency in financial systems and Excel to manage complex spreadsheets and models when gathering, organizing, and analyzing critical financial data. If you are looking for a career opportunity to support the fiscal integrity of the State of Colorado, this position is for you!<br>
<b>What You'll Do:</b></p><ul><li><p>
Develop, analyze, and monitor personal services, operating, and program-specific expenditure budgets for assigned divisions to ensure fiscal health.</p></li><li><p>
Regularly pull financial data from the CORE system to balance year-to-date actual expenditures and revenues against divisional reports.</p></li><li><p>
Reconcile payroll reports to track the status of staffing plans, vacancy rates, and year-to-date growth or slippage.</p></li><li><p>
Gather internal and external data to create three- to five-year forecasts for revenues, fees, and cash fund balances.</p></li><li><p>
Collaborate with division leadership to create annual budget planning documents and financial models that align with strategic goals.</p></li><li><p>
Compare actual financial results against forecasts to identify, investigate, and explain significant variances.</p></li><li><p>
Assist in the production and validation of budget change requests, including decision items, supplemental requests, and budget amendments.</p></li><li><p>
Update and maintain complex financial models to project monthly, quarterly, and annual costs based on historical trends.</p></li><li><p>
Work with various business units to provide timely budget approval for invoices and requisitions while ensuring compliance with fiscal rules.</p></li><li><p>
Conduct rapid-response, non-standard financial analysis to answer unanticipated business questions from division directors or the Budget Manager.</p></li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications, Substitutions, Conditions of Employment &amp; Appeal Rights</b></h2></div>
<p></p><div><div><b>Residency Requirement:</b></div><div><br>
This posting is only open to residents of the State of Colorado at the time of submitting your application.</div><b><br>
Class Code &amp; Classification Description:</b><br>
<br>
H8E2XX BUDGET ANALYST II<div></div><div><b><br>
Minimum Qualifications:</b></div><b><br>
Experience Only:</b><div>
Six (6) years of relevant experience with budget analysis, budget development and implementation, and/or policy development and implementation.</div><div><b><br>
OR</b></div><b><br>
Education and Experience:</b><div>
A combination of related education and/or relevant experience in Public or Business Administration, Political Science and Government, Finance, Accounting, Economics, Statistics or other as determined by the department equal to six (6) years in an occupation related to the work assigned.</div><div><br>
Current, valid licensure as a CPA by the Colorado Board of Accountancy will substitute for the degree requirement and two (2) years of the required experience</div><p><b>
Preferred Qualifications:</b></p><div>
The ideal candidate will possess the following skills:</div><ul><li><div>
Mastery of Generally Accepted Accounting Principles (GAAP) and Governmental Accounting Standards Board (GASB) pronouncements</div></li><li><div><br>
Prior experience navigating state government budget cycles, including the development of decision items, supplemental requests, and budget amendments.</div></li><li><div>
Proficiency with Excel and Google Sheets</div></li><li><div>
Experience with financial analysis</div></li><li><div>
State experience using CORE</div></li><li><div>
Experience with financial projections, variance analysis and modeling</div></li><li><div>
Experience preparing financial information for stakeholders</div></li><li><div>
Experience in administering relational or multidimensional financial databases</div></li><li><div>
Experience in government and familiarity with compliance, policy, strategy and government finance regulations</div></li><li><div>
Experience analyzing legislation for fiscal impacts</div></li><li><div>
Demonstrated analytical and written communication skills</div></li><li><div>
Attention to detail and concise presentation of financial information</div></li><li><div>
Knowledge of Google Suite tools: Google Sheets, Google Docs, Gmail</div></li></ul><div><b>
Conditions of Employment with the CDOR:</b></div><div>
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.</div><div>
As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.</div><p>
Pursuant to the Universal Driving Standards Policy (Download PDF reader), any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.</p><p>
To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:</p><ul><li><div>
Have an assigned State fleet vehicle</div></li><li><div>
Are required to operate a vehicle as part of the position</div></li><li><div>
Utilize a State fleet vehicle as a pool vehicle</div></li></ul><div><b>
Minimum Qualification Screening</b></div><div>
A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.</div><ul><li><div>
Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use &quot;see resume&quot; or &quot;see attached&quot; statements on your application.</div></li><li><div>
Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.</div></li><li><div>
Recommended attachments: Resume, Cover letter</div></li><li><div>
List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.</div></li><li><div>
Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.</div></li><li><div>
The eligible list established from this posting may be used to fill additional vacancies.</div></li></ul><div><b>
Email Address:</b></div><div>
All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from &quot;state.co.us&quot; and &quot;info@governmentjobs.com&quot; addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.</div><div>
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.</div><div><b>
Appeal Rights:</b></div><div><br>
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.</div><div><br>
As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.</div><div><br>
Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department&rsquo;s action.</div><br>
For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>Equity, Diversity, and Inclusion Compliance</b></div><div>
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.</div><div>
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.</div><div>
We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.</div><div><b>
If not applying online, submit application to:</b></div><div>
If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (Download PDF reader) (Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.</div><div><b>
Methods of Appointment:</b></div><div>
Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.</div><div><b>
Step Pay Program:</b></div><div>
Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.</div></div></div></div><p></p>

Budget Analyst II (Remote)

<div><div><div><h2 class="jobSectionHeader"><b>Department Information</b></h2></div>
<p></p><div><p>The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.</p><div>
The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!</div><div></div><div><b><br>
Helpful tips for applying:</b></div><div>
Applying for a Job with the State of Colorado.</div><div>
What Happens After You Apply.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Description of Job</b></h2></div>
<p></p><div><div><b>Do you have a passion for supporting staff within an area? Enjoy working with customers and finding answers?</b></div><div>
Here at the <b>Colorado Department of Revenue</b>, our <b>Division of Motor Vehicles</b> has a job opportunity for someone who is passionate about helping guide people by handling difficult or complex problems. We&rsquo;re hoping to tap into your huge love for helping people with this fantastic opportunity. We're looking for someone who wants to work with remarkable people all over Colorado.</div><p>
The <b>Vehicle Services Section</b> of the <b>Division of Motor Vehicles</b> exists to ensure compliance with the laws that govern the vehicle titling and registration processes as outlined in the Colorado Revised Statute. The Vehicle Services Section is actively engaged with providing guidance and training to the state&rsquo;s authorized agents, the public, and other entities involved in the title and registration process.</p><p>
The Department of Motor Vehicles is looking for a responsible<b> Customer Service </b><b>Center Supervisor</b> to join the team. As a <b>Customer Service </b><b>Center Supervisor</b> you can expect to supervise, direct, develop and manage the Call Center. You will ensure that customers calling in for title and registration information are served timely and accurately. Additionally, the <b>Customer Service </b><b>Center Supervisor </b>provides technical knowledge and guidance, develops and controls methodology, provides staff support and problem resolution within the unit. If you are a person who is reliable and willing to take charge this may be the position for you.</p><p><b>
Customer Service </b><b>Center Supervisor </b><b>Primary Duties:</b></p><p><b>
Supervision of Staff:</b></p><ul><li><p>
Supervises, directs and manages the Call Center.</p></li><li><div>
Provides technical knowledge and guidance, develops and controls methodology, provides staff support and problem resolution within the unit.</div></li><li><div>
Provides employees with training and reference material to complete their tasks in the most efficient manner.</div></li><li><div>
Assists employees, counties and the general public with difficult title and registration questions by telephone, written correspondence and in person.</div></li><li><div>
Reviews current statutes, rule, processes and other reference material to ensure rules and regulations are followed.</div></li></ul><p><b>
Workload Management:</b></p><ul><li><div>
Monitors workload and shifts resources to ensure performance goals are met.</div></li><li><div>
Develops monitors and evaluates work standards and evaluates employee performance within the established standards.</div></li><li><div>
Conducts employee&rsquo;s performance planning and evaluations, resolves personnel issues or initiates corrective actions and makes recommendations for disciplinary actions when necessary.</div></li><li><div>
Compiles statistical reports by computing performance data and measuring overall workflow within a predetermined specified time frame(s).</div></li></ul><p><b>
Oversite on Statute, Rule, and Procedure Adherence:</b></p><ul><li><div>
Reviews and provides suggested changes to the Colorado Title and Registration Administrative Manual, procedures, and motor vehicle forms in conjunction with Colorado Revised Statutes, Rule, legislative changes and federal law.</div></li><li><div>
Reviews and provides suggested changes to improve processes and to positively impact customer service both in quality and quantity.</div></li><li><div>
Uses critical thinking skills, ability to analyze and solve problems, along with excellent written communication skills to create and develop Standard Operating Procedure (SOP) and process documentation.</div></li></ul><p><b>
Call Center Phone System Specialist:</b></p><ul><li><div>
Subject matter expert in relation to the state call center phone system and software programs.</div></li><li><div>
Adds and deletes agents, conforms the agents to the proper queues and security setting, and programs the chat bot and IVR system to enhance the customer experience with the state.</div></li><li><div>
Verifies the operation of the IVR in the phone system, correcting profiles for the agents in the phone system, and updating chatbot responses for the vehicle services section.</div></li><li><div>
Programs responses in the AWS phone system, creating and deleting and adding resources to queues within the system.</div></li></ul><div></div><div><b><br>
This is a remote position that is primarily tasked with performing work duties via flex-place (aka telework, work-from-home arrangements) with infrequent on-site visits, including the office at 2829 W Howard Place, Denver, CO 80204.</b></div><div><br>
For more insight into careers at the DMV, watch our video: https://youtu.be/9isQWl9grYc</div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications, Substitutions, Conditions of Employment &amp; Appeal Rights</b></h2></div>
<p></p><div><div><b>Residency Requirement: (New)</b></div>
This posting is only open to residents of the State of Colorado at the time of submitting your application.<div></div><div><b><br>
Class Code &amp; Classification Description: (New)</b></div><div></div><div><div><div><br>
G3A5XX</div><div> OFFICE MANAGER I</div></div><br>
</div><p><b>
MINIMUM QUALIFICATIONS:</b></p><p><b>
Experience Only:</b><br>
Four (4) years of relevant work in customer experience to include customer facing duties, customer service call center, or other similar work experience. This must include career progression including experience as a Team Lead, Supervisor, or Manager. This experience must include experience with office technology tools such as email, customer service tracking software, telephonic software systems, Office 365 and/or Google Suite software.</p><p><b>
OR</b></p><p><b>
Education and Experience:</b><br>
A combination of related education and/or relevant experience in an occupation related to the work assigned as described to equal to four (4) years, including college or university coursework in Business Administration, Public Administration, Information Technology, Communication, or similar fields may substitute for the required experience on a year-for-year basis.</p><b>
Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed.</b><p><b><br>
Preferred Qualifications:</b></p><p>
The preferred candidate will possess the following qualifications:</p><ul><li><p>
Knowledge and experience with the State of Colorado regulations and laws that govern the vehicle titling and registration.</p></li><li><div>
Proven work experience in a supervisory role to include:</div><ul><li><div>
Excellent communication, interpersonal, and leadership skills with the ability to communicate effectively across departments.</div></li><li><div>
Ability to build trust and create positive work culture</div></li><li><div>
Monitoring productivity of a team and providing constructive feedback and coaching.</div></li><li><div>
Leading teams and implementing plans to complete projects</div></li><li><div>
Maintaining timekeeping and personnel records</div></li></ul></li><li><div>
Demonstrated ability to analyze and identify issues, develop creative solutions, and implement efficient and effective programs, processes and procedures.</div></li><li><div>
Fluency in Microsoft Office Suite (Word, Excel, Access), Gmail and Google Applications, DRIVES, and the ability to quickly learn other software systems. Strong spreadsheet and other data analysis software experience highly preferred</div></li></ul><div></div><div><br>
The successful candidate will be a highly organized professional possessing a high degree of accuracy and attention to detail. This role requires exceptional communication and people skills, including superior verbal, writing, and presentation abilities, excellent interpersonal skills, and strong intercultural competence. A primary function involves leveraging these skills to accurately interpret and coach others on rules and regulations, ranging from simple to complex. Additionally, the candidate must demonstrate excellent customer service skills and exercise sensitivity and discretion with respect to confidential matters. Finally, the ability to effectively multi-task and maintain a tracked workflow is essential for strategically prioritizing immediate tasks over projects that do not yet have a ready solution.</div><div><b><br>
Conditions of Employment with the </b><b>CDOR</b><b>:</b></div><div>
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.</div><div></div><div><br>
As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.</div><p>
Pursuant to the Universal Driving Standards Policy (Download PDF reader), any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.</p><p>
To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:</p><ul><li><div>
Have an assigned State fleet vehicle</div></li><li><div>
Are required to operate a vehicle as part of the position</div></li><li><div>
Utilize a State fleet vehicle as a pool vehicle</div></li></ul><div></div><div><b><br>
Minimum Qualification Screening</b></div><div>
A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. <b>Only complete applications submitted before the closing date of this announcement will be reviewed.</b></div><ul><li><b>
Cover letters and resumes are encouraged to be attached to applications</b>, however they <b>WILL NOT </b>be accepted in lieu of the official State of Colorado online application. CDOR does not review attachments of any kind during the application process. Part-time work experience will be prorated.</li><li><div>
Applicants must meet the minimum qualifications to continue in the selection process for this position. <b>Do not use &quot;see resume&quot; or &quot;see attached&quot; statements on your application.</b></div></li><li><div>
List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.</div></li><li><div>
Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.</div></li><li><div>
The eligible list established from this posting may be used to fill additional vacancies.</div></li></ul><div></div><div><b><br>
Part of, or all of, the comparative analysis for this position may be a structured application review, which involves a review of the information and attachments you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications.</b></div><div><b><br>
Email Address:</b></div><div>
All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from &quot;state.co.us&quot; and &quot;info@governmentjobs.com&quot; addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.</div><div><b><br>
Appeal Rights:</b></div><div><br>
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.</div><div><br>
As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.</div><div><br>
Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department&rsquo;s action.</div><br>
For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>Equity, Diversity, and Inclusion Compliance</b></div><div>
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.</div><div><br>
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox,dor_ohr@state.co.us.</div><div></div><div><br>
We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.</div><div></div><div><b><br>
If not applying online, submit application to:</b></div><div>
If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (Download PDF reader) (Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.</div><div></div><div><b><br>
Methods of Appointment:</b></div><div>
Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.</div><div></div><div><b><br>
Step Pay Program:</b></div><div>
Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.</div></div></div></div><p></p>

Customer Service Center Supervisor - Remote

<div><div><div><h2 class="jobSectionHeader"><b>Department Information</b></h2></div><br>
<p></p><div><br>
<div><b>This position is open only to Colorado state residents</b></div><p>
The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.</p><p>
The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!</p></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Description of Job</b></h2></div>
<p></p><div><p><b>Division of Gaming:</b></p><div>
Ensures that limited gaming is conducted honestly, fairly, and competitively, and is free from criminal and corrupt elements.</div><div></div><div><b><br>
What we do:</b></div>
Ensures that Sports Betting and fantasy Sports are conducted honestly, fairly, and competitively, and free from cyber related criminal and corruptive elements.<div></div><div><b><br>
A typical day as a Criminal Investigator IV:</b></div><div>
The Criminal Investigator will collect, preserve, analyze, and interpret data and physical evidence using critical thinking and analytical skills to ensure the integrity of sports wagering in Colorado.</div><div></div><div><b><br>
Primary Duties</b></div><p></p><p><b><br>
Investigations</b></p><ul><li>
Recently legalized sports betting has created new challenges and demands for investigating criminal activity. Much of the criminal activity is occurring on electronic platforms and mediums, such as, mobile phones and computers.</li><li>
Ability and skill set to investigate such crimes. Additionally, financial crimes experience is necessary due to several of the criminal acts are precursor or predicate offenses to State and Federal racketeering charges (Colorado Organized Crime Control Act) (Racketeer Influenced and Corrupt Organizations Act). Examples of such crimes are money laundering, theft, forgery, identity theft, fraud, and computer crime. No other State agency besides the Colorado Division of Gaming is tasked with both the regulatory and criminal enforcement of sports betting.</li><li>
Experience and knowledge to work with local, state and federal agencies is necessary.</li><li>
Conduct lengthy criminal investigations by collecting, evaluating, collating, and analyzing criminal intelligence information which includes use of charting techniques, timelines, and on-line activity, to develop a hypothesis or inference.</li><li>
Examine and analyze electronic data collected from patron electronic devices and accounts to determine if suspected violations of criminal or regulatory codes/regulations have occurred. They will identify, collect, and seize documentary or physical evidence, to include digital media and logs associated with suspected cybercrimes. They must conduct interviews with sports betting patrons and licensees.</li></ul><div><b>
Regulatory Enforcement</b></div><ul><li>
The person in this position will collect, analyze, and disseminate criminal intelligence stemming from patron complaints, sport league notifications, and/or operator compliance failure to initiate appropriate disciplinary action for presentation to the Director of the Division of Gaming and to the Colorado Limited Gaming Control Commission.</li><li>
Design and implementation of databases related to criminal and intelligence information and will design and disseminate statistical reports and intelligence bulletins.</li><li>
Work independently as an individual contributor to prioritize workload and respond to critical requests for immediate action when necessary.</li><li>
Compile statistical material on performance measures and criminal activity for dissemination, based on information submitted by data, patron complaints, information obtained from analysis, intelligence reports, and documented requests from other law enforcement agencies.</li></ul><div><b>
Criminal Enforcement</b></div><ul><li>
Position proactively analyzes sports wagering data for compliance, interprets the data, and responds to criminal complaints.</li><li>
Assists or augments other law enforcement agencies to ensure sports wagering integrity. Prepares detailed written reports for criminal prosecution.</li><li>
Maintains on-call duty status while off-duty for emergency response. Assist other law enforcement agencies upon request.</li></ul><div><b>
Background Investigations</b></div><ul><li>
Serves as the Staff Authority for background investigations as it pertains to on-line licensing compliance in the Division of Gaming. Coordinate and conduct complex investigations involving multi-jurisdictional and multi-national entities. The purpose of the investigation is to: determine and evaluate areas of tax information, financial documentation, asset identification, source of investment funds, reputation, civil litigation, criminal history, accuracy of provided disclosures, and areas of fraud and misrepresentation.</li><li>
Assists with developing detailed written reports and presents findings to the Colorado Limited Gaming Control Commission to determine suitability for licensing.</li><li>
Assists with annual renewal licensures, expansion or change of ownership investigations and completes a detailed written report of their findings to present to the Colorado Limited Gaming Control Commission.</li><li>
Conduct background investigations of sports betting applicants to determine suitability for licensure.</li></ul><div><b>
Additional Responsibilities</b></div><ul><li>
Receive requests from patrons and the industry on a regular basis. The position will assist in improving processes to ensure patron complaints are addressed according to Sports Betting rules and sustain the integrity of Sports Betting operations.</li><li>
Recommend; system and or program needs and changes, intelligence policy and procedure, software acquisitions related to data analysis and intelligence gathering, and training needs to maintain professional competence.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications, Substitutions, Conditions of Employment &amp; Appeal Rights</b></h2></div>
<p></p><div><div><b>Residency Requirement:</b></div>
This posting is only open to residents of the State of Colorado at the time of submitting your application.<div></div><div><b><br>
Class Code &amp; Classification Description: (New)</b></div>
A2A5XX CRIMINAL INVESTIGATOR IV<p><b><br>
MINIMUM QUALIFICATIONS:</b></p><b>
Experience Only:</b><p>
Eight (8) years of relevant experience in professional investigative experience which encompasses working in cyber related investigations as well as conducting both criminal and regulatory investigations.</p><ul><li>Required valid/active Colorado P.O.S.T. Certification</li></ul><p><b>
OR</b></p><b>
Education and Experience:</b><p>
A combination of related education, formalized apprenticeship program, certification, and/or relevant experience business administration, public administration, criminology, criminal justice, criminalistics, political science, police science, law enforcement, law, psychology, sociology or a closely related field as determined by the Department. Professional investigative experience which encompasses working in cyber related investigations as well as conducting both criminal and regulatory investigations equal to eight (8) years</p><ul><li>Required valid/active Colorado P.O.S.T. Certification</li></ul><div><b>
NOTE:</b> If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.</div><b><br>
Necessary Qualifications:</b><ul><li>
Applicants must successfully pass a background investigation and a tax check prior to appointment to positions in the Gaming Division.</li><li>
Must possess and maintain a valid Colorado Driver's License (at the time of application).</li><li>
Applicants must be willing to work nights, rotating shifts, weekends, holidays, and maintain on-call status while off-duty for emergency and supervisory response.</li><li>
Applicants must successfully pass a Psychological Evaluation prior to being appointed to a position in the Gaming Division.</li><li>
Must be able to qualify and maintain qualification with a firearm.</li><li>
Must be able to certify and maintain certification in arrest control techniques.</li><li>
Maintain a current/valid Colorado Peace Officer Standards &amp; Training (POST) certification at the time of application.</li></ul><br>
<b>
Preferred Qualifications:</b><div><b>
The ideal candidate will possess the following skills:</b></div><ul><li>
Knowledge of Colorado rules and regulations related to Division of Gaming.</li><li>
Additional years of experience as a supervisor.</li><li>
Additional Education and/or credentials in a technology field related to IT, Cyber Security, Cyber Investigations, or Computer Science and Technologies</li><li>
Outstanding candidates will have recent experience with: investigations, interpreting and applying statutes and researching databases.</li><li>
Additional years of experience in professional investigative and/or compliance experience in a regulatory environment.</li><li>
Problem solving and troubleshooting skills.</li><li>
Demonstrate the ability to plan and organize.</li><li>
Ability to complete reports in a thorough, accurate and concise manner.</li><li>
Experience with rule making processes.</li><li>
Excellent communication and interpersonal skills.</li><li>
Proven ability to work independently and accept supervision.</li><li>
Proven success organizing and tracking workload.</li><li>
Proficiency in the Microsoft Office Suite.</li><li>
Proficiency in Google-Workspace.</li></ul><div></div><div><b><br>
Conditions of Employment with the </b><b>CDOR</b><b>:</b></div><div>
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.</div><div>
As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.</div><p>
Pursuant to the Universal Driving Standards Policy (Download PDF reader), any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.</p><p>
To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:</p><ul><li><div>
Have an assigned State fleet vehicle</div></li><li><div>
Are required to operate a vehicle as part of the position</div></li><li><div>
Utilize a State fleet vehicle as a pool vehicle</div></li></ul><div></div><div><b><br>
Minimum Qualification Screening</b></div><div><b>
A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.</b></div><ul><li><div>
Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use &quot;see resume&quot; or &quot;see attached&quot; statements on your application.</div></li><li><div>
Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.</div></li><li><div>
List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.</div></li><li><div>
Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.</div></li><li><div>
The eligible list established from this posting may be used to fill additional vacancies.</div></li></ul><div></div><div><b><br>
Email Address:</b></div><div>
All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from &quot;state.co.us&quot; and &quot;info@governmentjobs.com&quot; addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.</div><div>
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.</div><div></div><div><b><br>
Appeal Rights:</b></div>
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.<div><br>
As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.</div><div><br>
Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgment of the Department&rsquo;s action.</div><div><br>
For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>Equity, Diversity, and Inclusion Compliance</b></div><div>
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.</div><div>
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.</div><div>
We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.</div><div></div><div><b><br>
If not applying online, submit application to:</b></div><div>
If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (Download PDF reader)(Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.</div><div><b><br>
Methods of Appointment:</b></div><div>
Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.</div><div><b><br>
Step Pay Program:</b></div><div>
Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.</div></div></div></div><p></p>

CYBER AND FINANCIAL CRIMES - DIVISION OF GAMING

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Tax Examiner I - Collections

Budget Analyst II (Remote)

Customer Service Center Supervisor - Remote

CYBER AND FINANCIAL CRIMES - DIVISION OF GAMING