Qureos Mentor

State of Wyoming

<div>
 <strong>
  Description And Functions
  <br/>
  <br/>
 </strong>
 <strong>
  Open Until Filled
  <br/>
  <br/>
 </strong>
 <strong>
  General Description
  <br/>
  <br/>
 </strong>
 The Principal Cyber Security Engineer is the state's primary technical authority for advanced endpoint defense, Zero Trust Architecture (ZTA), overarching cybersecurity architecture, and the resolution of high-complexity security incidents across a unique hybrid ecosystem. This position functions as a senior technical specialist responsible for engineering the enterprise security stack to protect both a progressive Google cloud environment (Google Workspace, GCP) and a robust Windows enterprise infrastructure.
 <br/>
 <br/>
 The role handles "hard" incidents requiring advanced forensics and malware analysis, developing bespoke Python scripts and API integrations to bridge the gap between Google Workspace/GCP telemetry, CrowdStrike Falcon, and Active Directory. This position ensures a unified, compliant defensive posture, enabling the state to neutralize sophisticated threats across diverse operating environments, and provides strategic architectural guidance for all state agencies.
 <br/>
 <br/>
 <strong>
  Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Comprehensive health, dental, and vision insurance
  </li>
  <li>
   Paid vacation, sick leave, FMLA and holidays
  </li>
  <li>
   Retirement - Pension and 457B plans that help you build a secure future
  </li>
  <li>
   Flexible schedules and work-life balance options
  </li>
  <li>
   Meaningful work that makes a difference for Wyoming communities and MUCH MORE!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Click here for detailed information
  </em>
 </strong>
 <strong>
  <em>
   , or
  </em>
 </strong>
 <strong>
  <em>
   you can watch this short video to learn about our benefit package!
   <br/>
   <br/>
  </em>
 </strong>
 <strong>
  Want to see the full value of your compensation beyond salary?
  <br/>
  <br/>
 </strong>
 Explore our Total Compensation Calculator:
 <strong>
  https://compensationcalculator.wyo.gov
  <br/>
  <br/>
 </strong>
 <strong>
  Human Resource Contact: Jennifer Erickson/
 </strong>
 <strong>
  jennifer.erickson1@wyo.gov
 </strong>
 <strong>
  /307-275-1460
  <br/>
  <br/>
 </strong>
 <strong>
  ESSENTIAL FUNCTIONS:
 </strong>
 The listed functions are illustrative only and are not intended to describe every function that may be performed at this job level.
 <br/>
 <br/>
 <ul>
  <li>
   Architectural Leadership &amp; CISO Advisory: Serves as the state&rsquo;s lead security architect, defining overarching cybersecurity architecture across all domains, advising the CISO on emerging threats, evaluating enterprise-wide security investments, and setting state-wide technical standards.
  </li>
  <li>
   Endpoint &amp; Zero Trust Engineering: Leads engineering for CrowdStrike Falcon and enterprise Zero Trust frameworks, architecting conditional access policies that securely bridge Google Environments with Active Directory.
  </li>
  <li>
   Infrastructure Optimization: Optimizes sensor and log ingestion across Windows servers, cloud-native workloads, and multi-cloud (GCP/Azure/AWS) environments to ensure 100% visibility.
  </li>
  <li>
   Tier 4 Incident Response: Serves as the final escalation point for the most complex security breaches, performing deep-dive forensics spanning memory analysis on obfuscated Windows malware to anomalous behavioral tracking within Google Workspace audit logs.
  </li>
  <li>
   Containment &amp; Remediation: Reconstructs attack timelines, identifies persistence, and leads technical containment for state-level crises.
  </li>
  <li>
   Security Automation: Utilizes Python, PowerShell, and Bash to automate complex security workflows and builds custom API bridges utilizing Google Workspace Admin SDK, GCP Security Command Center, and CrowdStrike APIs to orchestrate automated response actions.
  </li>
  <li>
   Compliance-as-Code: Designs infrastructure security using IaC (Terraform/Ansible) to ensure all systems meet CJIS, IRS Pub 1075, and NIST 800-53 requirements by default.
  </li>
  <li>
   Infrastructure Hardening: Implements hardening baselines tailored for both cloud-native workloads and Windows systems based on emerging threat intelligence.
  </li>
  <li>
   Threat Modeling &amp; Mentorship: Performs proactive threat modeling on new enterprise systems before deployment and provides technical mentorship to CSOC Analysts and junior engineers.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  PREFERENCES:
  <br/>
  <br/>
 </strong>
 Preference may be given to candidates with a proven track record of handling high-stakes breaches and managing enterprise-scale security platforms across hybrid Windows/Cloud environments.
 <br/>
 <br/>
 Preference may be given to candidates with verifiable project history in custom security tooling and integration.
 <br/>
 <br/>
 <strong>
  Knowledge
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Mastery of general cybersecurity architecture, enterprise defense strategies, and unified threat management.
  </li>
  <li>
   Expert knowledge of the CrowdStrike Falcon platform, Real Time Response (RTR), sensor deployment, Windows kernel hardening, and Active Directory security.
  </li>
  <li>
   Deep expertise in securing Google Environments (Google Workspace, Google Cloud Platform (GCP) IAM, Security Command Center) and bridging cloud environments with Active Directory.
  </li>
  <li>
   Expert proficiency in Python and PowerShell for security automation and REST API interaction (especially Google Admin SDK and CrowdStrike APIs).
  </li>
  <li>
   Advanced knowledge of memory forensics, malware analysis, and cloud telemetry hunting via the MITRE ATT&amp;CK framework.
  </li>
  <li>
   Working knowledge of applying CJIS, IRS Pub 1075, and NIST 800-53 controls to both cloud and local assets.
  </li>
  <li>
   Ability to translate complex technical risks into business terms for executive leadership.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 <strong>
  MINIMUM QUALIFICATIONS:
  <br/>
  <br/>
 </strong>
 Bachelor's Degree (typically in Computer Technology)
 <br/>
 <br/>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 1-3 years of progressive work experience (typically in Computer Technology)
 <br/>
 <br/>
 <strong>
  OR
  <br/>
  <br/>
 </strong>
 <strong>
  Education &amp; Experience Substitution
  <br/>
  <br/>
 </strong>
 4-7 years of progressive work experience (typically in Computer Technology)
 <br/>
 <br/>
 <strong>
  Certificates, Licenses, Registrations
  <br/>
  <br/>
 </strong>
 None
 <br/>
 <br/>
 Necessary Special Requirements
 <br/>
 <br/>
 <strong>
  Physical Working Conditions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
  </li>
  <li>
   Special physical demands are not required to perform the work.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Notes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   FLSA: Nonexempt
  </li>
  <li>
   Successful applicants must pass a comprehensive fingerprint-based background check to comply with CJIS and IRS Pub 1075 access requirements.
  </li>
  <li>
   Must be available for 24/7 on-call rotation and immediate emergency response during state-level cyber incidents.
   <br/>
   <br/>
  </li>
 </ul>
 Supplemental Information
 <br/>
 <br/>
 Click here to view the State of Wyoming Total Compensation Calculator.
 <br/>
 <br/>
 Click here to view the State of Wyoming Classification and Pay Structure.
 <br/>
 <br/>
 URL: http://agency.governmentjobs.com/wyoming/default.cfm
 <br/>
 <br/>
 The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
 <br/>
 <br/>
 <em>
  Class Specifications are subject to change, please refer to the A &amp; I HRD Website to ensure that you have the most recent version.
  <br/>
  <br/>
 </em>
 <strong>
  Working for the State of Wyoming means more than a job &mdash; it&rsquo;s a stable, rewarding career that lets you make a difference while enjoying a great quality of life.
  <br/>
  <br/>
 </strong>
 <strong>
  Employees Enjoy
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Comprehensive health coverage &ndash; medical, dental, and vision plans for you and your family
  </li>
  <li>
   Voluntary Benefits &ndash; including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
  </li>
  <li>
   Multiple retirement options &ndash; including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
  </li>
  <li>
   Generous paid leave and flexible schedules &ndash; vacation, sick leave, paid FMLA and 11 paid holidays each year
  </li>
  <li>
   Public Service Loan Forgiveness eligibility &ndash; for those with qualifying student loans
  </li>
  <li>
   Training and professional development &ndash; to support your career growth and advancement
  </li>
  <li>
   Employee Assistance Program &ndash; Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
  </li>
  <li>
   Wellness Program &ndash; Earn paid time off and incentives by focusing on your personal health
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Know your full value.
  <br/>
  <br/>
 </strong>
 Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.
 <br/>
 <br/>
 <strong>
  Explore your total compensation:
 </strong>
 https://compensationcalculator.wyo.gov/
 <br/>
 <br/>
 <strong>
  WORKING FOR THE GREATEST STATE IN THE NATION
 </strong>
 - Wyoming offers a lifestyle you can&rsquo;t find anywhere else &mdash; wide-open spaces, clean air, friendly communities, year-round recreation, and
 <strong>
  no state income tax
 </strong>
 .
 <br/>
 <br/>
 <em>
  Click here for detailed information
 </em>
 <em>
  or
 </em>
 <em>
  you can watch this short video to learn about our benefit package!
 </em>
 <em>
  .
  <br/>
  <br/>
 </em>
 01
 <br/>
 <br/>
 (AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)
 <br/>
 <br/>
 <ul>
  <li>
   High School Diploma/GED/or Equivalent
  </li>
  <li>
   Some college Coursework, No Degree Received
  </li>
  <li>
   Associate's Degree
  </li>
  <li>
   Associate's Degree and additional coursework
  </li>
  <li>
   Bachelor's Degree
  </li>
  <li>
   Bachelor's Degree and additional coursework
  </li>
  <li>
   Master's Degree
  </li>
  <li>
   Master's Degree and additional coursework
  </li>
  <li>
   Doctorate Degree
  </li>
  <li>
   Doctorate Degree and additional coursework
  </li>
  <li>
   None of the Above
   <br/>
   <br/>
  </li>
 </ul>
 02
 <br/>
 <br/>
 (AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)
 <br/>
 <br/>
 <ul>
  <li>
   45+ Quarter hours/30+ Semester hours
  </li>
  <li>
   90+ Quarter hours/60+ Semester hours
  </li>
  <li>
   136+ Quarter hours/91+ Semester hours
  </li>
  <li>
   180+ Quarter hours/120+ Semester hours
  </li>
  <li>
   225+ Quarter hours/150+Semester hours
  </li>
  <li>
   N/A
   <br/>
   <br/>
  </li>
 </ul>
 03
 <br/>
 <br/>
 (CTMG11)How many years of relevant work experience or transferable skills do you have related to the job description?
 <br/>
 <br/>
 <ul>
  <li>
   No relevant experience.
  </li>
  <li>
   Less than two (2) years of relevant experience.
  </li>
  <li>
   Two (2) to less than four (4) years of relevant experience.
  </li>
  <li>
   Four (4) to less than six (6) years of relevant experience.
  </li>
  <li>
   Six (6) or more years of relevant experience.
   <br/>
   <br/>
  </li>
 </ul>
 04
 <br/>
 <br/>
 (AA) Describe your relevant experience below.
 <br/>
 <br/>
 05
 <br/>
 <br/>
 Please describe your experience handling high-stake breaches and managing enterprise-scale security platforms across hybrid Windows/Cloud environments.
 <br/>
 <br/>
 <ul>
  <li>
   No relevant experience.
  </li>
  <li>
   Less than two (2) years of relevant experience.
  </li>
  <li>
   Two (2) to less than four (4) years of relevant experience.
  </li>
  <li>
   Four (4) to less than six (6) years of relevant experience.
  </li>
  <li>
   Six (6) or more years of relevant experience.
   <br/>
   <br/>
  </li>
 </ul>
 06
 <br/>
 <br/>
 Please describe your experience in custom security tooling and integration.
 <br/>
 <br/>
 <ul>
  <li>
   No relevant experience.
  </li>
  <li>
   Less than two (2) years of relevant experience.
  </li>
  <li>
   Two (2) to less than four (4) years of relevant experience.
  </li>
  <li>
   Four (4) to less than six (6) years of relevant experience.
  </li>
  <li>
   Six (6) or more years of relevant experience.
   <br/>
   <br/>
  </li>
 </ul>
 07
 <br/>
 <br/>
 (A1) Where did you hear about this opportunity?
 <br/>
 <br/>
 <ul>
  <li>
   Government Jobs @ www.governmentjobs.com/careers/wyoming
  </li>
  <li>
   Indeed
  </li>
  <li>
   LinkedIn
  </li>
  <li>
   Zip Recruiter
  </li>
  <li>
   Wyoming Workforce Center
  </li>
  <li>
   Other job sites (Wyoming at Work, Monster, etc.)
  </li>
  <li>
   Social Media (Facebook, Twitter, etc.)
  </li>
  <li>
   Newspaper/Newsletter Advertisement
  </li>
  <li>
   Career Fair
  </li>
  <li>
   Human Resources Division
  </li>
  <li>
   Friend or Acquaintance (Not State Employee)
  </li>
  <li>
   Current State Employee
  </li>
  <li>
   Other
   <br/>
   <br/>
  </li>
 </ul>
 08
 <br/>
 <br/>
 (A1) If you selected "Current State Employee" please provide the employee's first and last name, and include the department they work for, if known. Please limit this response to only one employee. This employee may be eligible for a Referral Bonus.
 <br/>
 <br/>
 09
 <br/>
 <br/>
 (A1) If you selected Other, please tell us where you heard about this opportunity.
 <br/>
 <br/>
 10
 <br/>
 <br/>
 (AA) VETERANS' PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans' preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans' preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans' preference disclosure.
 <br/>
 <br/>
 <ul>
  <li>
   Yes
  </li>
  <li>
   No
  </li>
  <li>
   I am not a veteran
   <br/>
   <br/>
  </li>
 </ul>
 11
 <br/>
 <br/>
 (AA) VETERANS' PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veteran's military service, and wish to claim veterans' preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans' preference status. By requesting veterans' preference, you are certifying that you meet the statutory requirements as described in the above disclosure.
 <br/>
 <br/>
 <ul>
  <li>
   Current State Employee
  </li>
  <li>
   Veteran - DD214 Attached
  </li>
  <li>
   Disabled Veteran (10% or more) - DD214 and Veteran's Disability Determination Attached
  </li>
  <li>
   Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
  </li>
  <li>
   None of the above
   <br/>
   <br/>
  </li>
 </ul>
 12
 <br/>
 <br/>
 (A2) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume' is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.
 <br/>
 <br/>
 <ul>
  <li>
   Yes
  </li>
  <li>
   No
  </li>
  <li>
   Required Question
  </li>
 </ul>
</div>


Principal Cyber Security Engineer 2026-01508

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$24.78 Hourly</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Cheyenne, WY</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Permanent Full-time</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2026-01014</div>
</div></div></div><div><div><div><div><b>Department</b></div>
</div><div><div>Department of Workforce Services</div>
</div></div><div><div><div><b>Division</b></div>
</div><div><div>Worker's Comp - Cheyenne</div>
</div></div></div><div><div><div><div><b>Opening Date</b></div>
</div><div><div>04/07/2026</div>
</div></div><div><div><div><b>Closing Date</b></div>
</div><div><div>Continuous</div>
</div></div></div><div><div><div><div><b>FLSA</b></div>
</div><div><div>Non-Exempt</div>
</div></div><div><div><div><b>Job Classification</b></div>
</div><div><div>BEWC07</div></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Description and Functions</b></h2></div><br>
<p></p><div><br>
<br>
<div><b>Open Until Filled</b></div><div></div><div><b><br>
GENERAL DESCRIPTION:</b><br>
<br>
The <b>Wyoming Department of Workforce Services</b> is seeking a detail-oriented and analytical <b>Claims Specialist</b> to join its Workers&rsquo; Compensation team.</div><p>
In this role, you will perform comprehensive case management functions for assigned employer accounts, ensuring the timely and accurate handling of Workers&rsquo; Compensation claims. Responsibilities include determining the compensability of claims based on statute and policy, reviewing documentation, analyzing facts, and making sound, well-supported decisions.</p><p>
The position also monitors claims activity for potential fraud, abuse, or other improprieties, helping safeguard the integrity of the Workers&rsquo; Compensation program. This role requires strong critical thinking skills, attention to detail, and the ability to communicate clearly and professionally with employers, injured workers, medical providers, and other stakeholders.</p><p>
If you are committed to public service and take pride in ensuring fair, consistent, and accountable claims administration, we encourage you to apply.</p><p><b>
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:</b></p><ul><li>
Comprehensive health, dental, and vision insurance</li><li>
Paid vacation, sick leave, FMLA and holidays</li><li>
Retirement - Pension and 457B plans that help you build a secure future</li><li>
Flexible schedules and work-life balance options</li><li>
Meaningful work that makes a difference for Wyoming communities and MUCH MORE<b>!</b></li></ul><p><b><i>
Click here for detailed information</i></b><b><i>, or </i></b><b><i>you can watch this short video to learn about our benefit package!</i></b></p><p><b>
Want to see the full value of your compensation beyond salary?</b></p>
Explore our Total Compensation Calculator:<b> </b><b>https://compensationcalculator.wyo.gov</b><br>
<br>
<b>Human Resource Contact: </b><b>kelly.gayer@wyo.gov</b><br>
<br>
<b>ESSENTIAL FUNCTIONS</b>: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.<div><br>
</div><ul><li>
Use case management skills to guide customers through the Workers' Compensation benefits program.</li><li>
Review injury reports.</li><li>
Investigate the circumstances of the injury.</li><li>
Make eligibility determinations on the claim for benefits by reviewing applications and medical reports.</li><li>
Process claims for indemnity benefits.</li><li>
Communicate clearly the rights, responsibilities, and benefits of the Workers' Compensation program.</li><li>
Assist injured workers with filing requirements and understanding the complex claims processes.</li><li>
Refer appropriate cases for hearing, and may provide testimony in the hearings.</li><li>
Respond directly to employers or vendors in regard to questions on procedures or the status of cases or claims.</li><li>
Coordinate return to work and work restrictions with healthcare providers and employers.</li><li>
Analyze medical documentation to determine the compensability of claims.</li><li>
Initiate and monitor program requirements and process benefits.</li><li>
Mediate disputes involving injured workers, employers, healthcare providers, and the division.</li><li>
Coordinate with healthcare providers to effectively manage the compensable injury and establish appropriate diagnoses and treatment plans for the injury.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div><br>
<div><p><br>
<b>PREFERENCES:</b><br>
<br>
Preference may be given to those with Claims Management and/or Claims Service experience.<br>
Preference may be given to those with Customer Service experience.<br>
Preference may be given to those with a Bachelor's degree in Management and/or Social Services.<br>
<br>
<b>KNOWLEDGE:</b></p><br>
<ul><li>
Knowledge of Workers' Compensation Law and Rules &amp; Regulations.</li><li>
Ability to assist clients in working through complex processes.</li><li>
Ability to work independently.</li><li>
Ability to analyze situations and provide resolutions within the statutes.</li><li>
Knowledge of medical terminology</li><li>
Knowledge of case management</li><li>
Knowledge of customer service</li></ul><br>
<b>
MINIMUM QUALIFICATIONS:</b><div><br>
<b>
Education:</b></div><div>
Bachelor's Degree</div><b>
</b><div><b>
Experience</b>:</div><div>
0-1 year of progressive work experience (typically in Benefits and Eligibility)</div>
<div><b>
OR</b></div><b>
</b><div><b>
Education &amp; Experience Substitution:</b></div><div>
3-4 years of progressive work experience (typically in Benefits and Eligibility)</div>
<div><b>
Certificates, Licenses, Registrations:</b></div><div>
None</div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Necessary Special Requirements</b></h2></div><br>
<div><p><br>
<b>NOTES:</b></p><br>
<ul><li>
FLSA: Non-Exempt</li><li>
Former State of Wyoming employees who are rehired less than 31 days after their final day in their old agency, must repay all leave payouts.</li><li>
The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.</li><li>
For the Veteran's preference consideration, supporting documentation must accompany your application.</li><li>
Offers of employment will be contingent upon the successful completion of a background check.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div><p></p><div><p><br>
Click here to view the State of Wyoming Total Compensation Calculator.</p><p>
URL: http://agency.governmentjobs.com/wyoming/default.cfm<br>
<br>
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.<br>
<br>
<i>Class Specifications are subject to change, please refer to the A &amp; I HRD Website to ensure that you have the most recent version.</i></p></div></div></div><p></p>

Claims Specialist 2026-01014

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$15.66 - $17.40 Hourly</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Evanston, WY</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Permanent Full-time</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2026-00725</div>
</div></div></div><div><div><div><div><b>Department</b></div>
</div><div><div>Department Of Family Services</div>
</div></div><div><div><div><b>Division</b></div>
</div><div><div>Social Services Division</div>
</div></div></div><div><div><div><div><b>Opening Date</b></div>
</div><div><div>03/10/2026</div>
</div></div><div><div><div><b>Closing Date</b></div>
</div><div><div>Continuous</div>
</div></div></div><div><div><div><div><b>FLSA</b></div>
</div><div><div>Non-Exempt</div>
</div></div><div><div><div><b>Job Classification</b></div>
</div><div><div>BAAS03</div></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Description and Functions</b></h2></div><br>
<p></p><div><br>
<br>
<br>
<div><b>Open Until Filled</b></div><br>
<b>
GENERAL DESCRIPTION:</b><br>
<br>
This position performs a wide range of administrative support duties to positively affect the smooth running of the office and to benefit both clients and coworkers.<p><br>
The Wyoming Department of Family Services&rsquo; work centers around three values</p><ul><li>
Safe at home;</li><li>
Giving families opportunities for success; and</li><li>
Supporting the people who support the families.</li></ul><div><b><br>
Come, join the DFS family and support Wyoming families to remain safe at home!</b></div><p>
The State of Wyoming's total compensation package is excellent and includes:</p><ul><li>
Culture of public service and a commitment to work/life balance</li><li>
Paid holidays, vacation, and sick leave</li><li>
Retirement investment options with employer contributions</li><li>
Comprehensive Benefits package including Health, Dental, Life, Vision, Short Term Disability, and more, with an employer contribution toward premiums</li><li>
Longevity Pay</li></ul><b>
Meaningful work that makes a difference for Wyoming communities and MUCH MORE</b><b>!</b><p><b><i>
Click here for detailed information</i></b><b><i>, or </i></b><b><i>you can watch this short video to learn about our benefit package!</i></b></p><p><b>
Want to see the full value of your compensation beyond salary?</b></p>
Explore our Total Compensation Calculator:<b> </b><b>https://compensationcalculator.wyo.gov</b><br>
<br>
<b>Human Resource Contact:</b><b> kristin.martinez@wyo.gov</b><br>
<br>
<b>ESSENTIAL FUNCTIONS</b>: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.<br>
<ul><li>
Processes and reviews routine paperwork and/or enters data into a department log or database.</li><li>
Maintains department records system, including filing, scanning, retrieving, archiving documents, researching files, etc.</li><li>
Greets and directs a high volume of visitors, deliveries, and the general public.</li><li>
Makes calls and answers telephones and may route calls to appropriate staff.</li><li>
With appropriate information, responds to requests for information, makes referrals, and resolves customer complaints. This may involve research or agency-specialized knowledge.</li><li>
Performs fiscal functions such as payment and tracking of economic &amp; social services providers.</li><li>
The specialized nature of the job may be required to train/guide others in an agency-specific process.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div><br>
<div><p><br>
<b>KNOWLEDGE</b><b>:</b></p><br>
<ul><li>
Knowledge of word processing, spreadsheet, and email programs.</li><li>
Knowledge of reviewing and editing documents for accuracy and completeness.</li><li>
Knowledge of methods used to deal with the public tactfully.</li><li>
Knowledge of telephone etiquette and coordinating telephone and visitor traffic.</li><li>
Knowledge of the preparation of records, reports, and correspondence.</li></ul><div></div><div><b><br>
MINIMUM QUALIFICATIONS:</b></div><div></div><div><b><br>
Education:</b></div><div>
High School Diploma</div>
<div><b>
Experience:</b></div><div>
0-2 years of progressive work experience (typically in Business Office Communications)</div>
<div><b>
OR</b></div>
<div><b>
Education &amp; Experience Substitution:</b></div><div>
1-3 years of progressive work experience (typically in Business Office Communications)</div><div>
</div><div><b>
Certificates, Licenses, Registrations:</b></div><div>
None</div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Necessary Special Requirements</b></h2></div><br>
<div><p><br>
<b>PHYSICAL WORKING CONDITIONS:</b></p><br>
<ul><li>
Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.</li><li>
Special physical demands are not required to perform the work.</li></ul><br>
<b>
NOTES:</b><br>
<ul><li>
FLSA: Non-Exempt</li><li>
All positions within the Department of Family Services will require a background information check, including the taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation for every successful applicant.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div><br>
<div><p><br>
049-Department of Family Services - Field Operations<br>
<br>
URL: http://agency.governmentjobs.com/wyoming/default.cfm<br>
<br>
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.<br>
<br>
<i>Class Specifications are subject to change, please refer to the A &amp; I HRD Website to ensure that you have the most recent version.</i></p></div></div></div>

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