Qureos Mentor

State of Wyoming

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$24.78 Hourly</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Cheyenne, WY</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Permanent Full-time</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2026-01014</div>
</div></div></div><div><div><div><div><b>Department</b></div>
</div><div><div>Department of Workforce Services</div>
</div></div><div><div><div><b>Division</b></div>
</div><div><div>Worker's Comp - Cheyenne</div>
</div></div></div><div><div><div><div><b>Opening Date</b></div>
</div><div><div>04/07/2026</div>
</div></div><div><div><div><b>Closing Date</b></div>
</div><div><div>Continuous</div>
</div></div></div><div><div><div><div><b>FLSA</b></div>
</div><div><div>Non-Exempt</div>
</div></div><div><div><div><b>Job Classification</b></div>
</div><div><div>BEWC07</div></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Description and Functions</b></h2></div><br>
<p></p><div><br>
<br>
<div><b>Open Until Filled</b></div><div></div><div><b><br>
GENERAL DESCRIPTION:</b><br>
<br>
The <b>Wyoming Department of Workforce Services</b> is seeking a detail-oriented and analytical <b>Claims Specialist</b> to join its Workers&rsquo; Compensation team.</div><p>
In this role, you will perform comprehensive case management functions for assigned employer accounts, ensuring the timely and accurate handling of Workers&rsquo; Compensation claims. Responsibilities include determining the compensability of claims based on statute and policy, reviewing documentation, analyzing facts, and making sound, well-supported decisions.</p><p>
The position also monitors claims activity for potential fraud, abuse, or other improprieties, helping safeguard the integrity of the Workers&rsquo; Compensation program. This role requires strong critical thinking skills, attention to detail, and the ability to communicate clearly and professionally with employers, injured workers, medical providers, and other stakeholders.</p><p>
If you are committed to public service and take pride in ensuring fair, consistent, and accountable claims administration, we encourage you to apply.</p><p><b>
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:</b></p><ul><li>
Comprehensive health, dental, and vision insurance</li><li>
Paid vacation, sick leave, FMLA and holidays</li><li>
Retirement - Pension and 457B plans that help you build a secure future</li><li>
Flexible schedules and work-life balance options</li><li>
Meaningful work that makes a difference for Wyoming communities and MUCH MORE<b>!</b></li></ul><p><b><i>
Click here for detailed information</i></b><b><i>, or </i></b><b><i>you can watch this short video to learn about our benefit package!</i></b></p><p><b>
Want to see the full value of your compensation beyond salary?</b></p>
Explore our Total Compensation Calculator:<b> </b><b>https://compensationcalculator.wyo.gov</b><br>
<br>
<b>Human Resource Contact: </b><b>kelly.gayer@wyo.gov</b><br>
<br>
<b>ESSENTIAL FUNCTIONS</b>: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.<div><br>
</div><ul><li>
Use case management skills to guide customers through the Workers' Compensation benefits program.</li><li>
Review injury reports.</li><li>
Investigate the circumstances of the injury.</li><li>
Make eligibility determinations on the claim for benefits by reviewing applications and medical reports.</li><li>
Process claims for indemnity benefits.</li><li>
Communicate clearly the rights, responsibilities, and benefits of the Workers' Compensation program.</li><li>
Assist injured workers with filing requirements and understanding the complex claims processes.</li><li>
Refer appropriate cases for hearing, and may provide testimony in the hearings.</li><li>
Respond directly to employers or vendors in regard to questions on procedures or the status of cases or claims.</li><li>
Coordinate return to work and work restrictions with healthcare providers and employers.</li><li>
Analyze medical documentation to determine the compensability of claims.</li><li>
Initiate and monitor program requirements and process benefits.</li><li>
Mediate disputes involving injured workers, employers, healthcare providers, and the division.</li><li>
Coordinate with healthcare providers to effectively manage the compensable injury and establish appropriate diagnoses and treatment plans for the injury.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div><br>
<div><p><br>
<b>PREFERENCES:</b><br>
<br>
Preference may be given to those with Claims Management and/or Claims Service experience.<br>
Preference may be given to those with Customer Service experience.<br>
Preference may be given to those with a Bachelor's degree in Management and/or Social Services.<br>
<br>
<b>KNOWLEDGE:</b></p><br>
<ul><li>
Knowledge of Workers' Compensation Law and Rules &amp; Regulations.</li><li>
Ability to assist clients in working through complex processes.</li><li>
Ability to work independently.</li><li>
Ability to analyze situations and provide resolutions within the statutes.</li><li>
Knowledge of medical terminology</li><li>
Knowledge of case management</li><li>
Knowledge of customer service</li></ul><br>
<b>
MINIMUM QUALIFICATIONS:</b><div><br>
<b>
Education:</b></div><div>
Bachelor's Degree</div><b>
</b><div><b>
Experience</b>:</div><div>
0-1 year of progressive work experience (typically in Benefits and Eligibility)</div>
<div><b>
OR</b></div><b>
</b><div><b>
Education &amp; Experience Substitution:</b></div><div>
3-4 years of progressive work experience (typically in Benefits and Eligibility)</div>
<div><b>
Certificates, Licenses, Registrations:</b></div><div>
None</div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Necessary Special Requirements</b></h2></div><br>
<div><p><br>
<b>NOTES:</b></p><br>
<ul><li>
FLSA: Non-Exempt</li><li>
Former State of Wyoming employees who are rehired less than 31 days after their final day in their old agency, must repay all leave payouts.</li><li>
The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.</li><li>
For the Veteran's preference consideration, supporting documentation must accompany your application.</li><li>
Offers of employment will be contingent upon the successful completion of a background check.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div><p></p><div><p><br>
Click here to view the State of Wyoming Total Compensation Calculator.</p><p>
URL: http://agency.governmentjobs.com/wyoming/default.cfm<br>
<br>
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.<br>
<br>
<i>Class Specifications are subject to change, please refer to the A &amp; I HRD Website to ensure that you have the most recent version.</i></p></div></div></div><p></p>

Claims Specialist 2026-01014

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$15.66 - $17.40 Hourly</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Evanston, WY</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Permanent Full-time</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2026-00725</div>
</div></div></div><div><div><div><div><b>Department</b></div>
</div><div><div>Department Of Family Services</div>
</div></div><div><div><div><b>Division</b></div>
</div><div><div>Social Services Division</div>
</div></div></div><div><div><div><div><b>Opening Date</b></div>
</div><div><div>03/10/2026</div>
</div></div><div><div><div><b>Closing Date</b></div>
</div><div><div>Continuous</div>
</div></div></div><div><div><div><div><b>FLSA</b></div>
</div><div><div>Non-Exempt</div>
</div></div><div><div><div><b>Job Classification</b></div>
</div><div><div>BAAS03</div></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Description and Functions</b></h2></div><br>
<p></p><div><br>
<br>
<br>
<div><b>Open Until Filled</b></div><br>
<b>
GENERAL DESCRIPTION:</b><br>
<br>
This position performs a wide range of administrative support duties to positively affect the smooth running of the office and to benefit both clients and coworkers.<p><br>
The Wyoming Department of Family Services&rsquo; work centers around three values</p><ul><li>
Safe at home;</li><li>
Giving families opportunities for success; and</li><li>
Supporting the people who support the families.</li></ul><div><b><br>
Come, join the DFS family and support Wyoming families to remain safe at home!</b></div><p>
The State of Wyoming's total compensation package is excellent and includes:</p><ul><li>
Culture of public service and a commitment to work/life balance</li><li>
Paid holidays, vacation, and sick leave</li><li>
Retirement investment options with employer contributions</li><li>
Comprehensive Benefits package including Health, Dental, Life, Vision, Short Term Disability, and more, with an employer contribution toward premiums</li><li>
Longevity Pay</li></ul><b>
Meaningful work that makes a difference for Wyoming communities and MUCH MORE</b><b>!</b><p><b><i>
Click here for detailed information</i></b><b><i>, or </i></b><b><i>you can watch this short video to learn about our benefit package!</i></b></p><p><b>
Want to see the full value of your compensation beyond salary?</b></p>
Explore our Total Compensation Calculator:<b> </b><b>https://compensationcalculator.wyo.gov</b><br>
<br>
<b>Human Resource Contact:</b><b> kristin.martinez@wyo.gov</b><br>
<br>
<b>ESSENTIAL FUNCTIONS</b>: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.<br>
<ul><li>
Processes and reviews routine paperwork and/or enters data into a department log or database.</li><li>
Maintains department records system, including filing, scanning, retrieving, archiving documents, researching files, etc.</li><li>
Greets and directs a high volume of visitors, deliveries, and the general public.</li><li>
Makes calls and answers telephones and may route calls to appropriate staff.</li><li>
With appropriate information, responds to requests for information, makes referrals, and resolves customer complaints. This may involve research or agency-specialized knowledge.</li><li>
Performs fiscal functions such as payment and tracking of economic &amp; social services providers.</li><li>
The specialized nature of the job may be required to train/guide others in an agency-specific process.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div><br>
<div><p><br>
<b>KNOWLEDGE</b><b>:</b></p><br>
<ul><li>
Knowledge of word processing, spreadsheet, and email programs.</li><li>
Knowledge of reviewing and editing documents for accuracy and completeness.</li><li>
Knowledge of methods used to deal with the public tactfully.</li><li>
Knowledge of telephone etiquette and coordinating telephone and visitor traffic.</li><li>
Knowledge of the preparation of records, reports, and correspondence.</li></ul><div></div><div><b><br>
MINIMUM QUALIFICATIONS:</b></div><div></div><div><b><br>
Education:</b></div><div>
High School Diploma</div>
<div><b>
Experience:</b></div><div>
0-2 years of progressive work experience (typically in Business Office Communications)</div>
<div><b>
OR</b></div>
<div><b>
Education &amp; Experience Substitution:</b></div><div>
1-3 years of progressive work experience (typically in Business Office Communications)</div><div>
</div><div><b>
Certificates, Licenses, Registrations:</b></div><div>
None</div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Necessary Special Requirements</b></h2></div><br>
<div><p><br>
<b>PHYSICAL WORKING CONDITIONS:</b></p><br>
<ul><li>
Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.</li><li>
Special physical demands are not required to perform the work.</li></ul><br>
<b>
NOTES:</b><br>
<ul><li>
FLSA: Non-Exempt</li><li>
All positions within the Department of Family Services will require a background information check, including the taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation for every successful applicant.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div><br>
<div><p><br>
049-Department of Family Services - Field Operations<br>
<br>
URL: http://agency.governmentjobs.com/wyoming/default.cfm<br>
<br>
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.<br>
<br>
<i>Class Specifications are subject to change, please refer to the A &amp; I HRD Website to ensure that you have the most recent version.</i></p></div></div></div>

Office Assistant 2026-00725

Join State of Wyoming and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

State of Wyoming

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Claims Specialist 2026-01014

Office Assistant 2026-00725