Qureos Mentor

Stella Stays

Stella Stays is a fast growing hospitality &amp; Real Estate company with a variety of properties including residential buildings, villas &amp; penthouses in Dubai.We are looking for the best multi-talent maintenance technicians in UAE to join our growing team!As a repair &amp; Maintenance technician with Stella Stays, you will be performing a wide variety of maintenance tasks to keep our properties in the best possible conditions at all time.<ul><li>Plumbing work</li></ul><ul><li>AC servicing &amp; repairs</li></ul><ul><li>Civil work of all kind (plastering, painting, tile work, carpentry)</li></ul><ul><li>Electrical work</li></ul><ul><li>Pool cleaning &amp; servicing</li></ul><ul><li>Gardening &amp; landscaping</li></ul>Responsibilities and expectations<ul><li>Attend and resolve maintenance issues tickets</li></ul><ul><li>Troubleshoot issues and find effective solutions</li></ul><ul><li>Perform inspection and preventive maintenance actions on property systems &amp; components</li></ul><ul><li>Perform pool cleaning &amp; servicing and garden cleaning when assigned</li></ul><ul><li>Perform required maintenance work as per schedule on new projects work (new property launch, property refurbishment, client project)</li></ul><ul><li>Report activities and give feedback on the work performed to department lead</li></ul><ul><li>Support department lead and project managers with timeline &amp; material planning when needed</li></ul><ul><li>Provide on-field &amp; logistic support to operations department when needed</li></ul>Requirements<ul><li>Open mind and willingness to work and expand your skills and competences</li></ul><ul><li>Experience in residential maintenance and general understanding of plumbing, Electrical, Mechanical, HVAC, Pools, civil works</li></ul><ul><li>Reliability, initiative and problem solving skills are a must</li></ul><ul><li>Knowledge of tools &amp; equipment</li></ul><ul><li>General knowledge of maintenance methods &amp; processes</li></ul><ul><li>UAE driving license is a plus for this role</li></ul><ul><li>English speaking &amp; writing is a plus for this role</li></ul>Only selected candidates will be contacted.Salary &amp; other benefits will be discussed in personWe are looking forward to meeting you!Stella Stays teamJob Type: Full-timeEducation:<ul><li>Middle (Preferred)</li></ul>Experience:<ul><li>UAE: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Application Deadline: 11/08/2022 Expected Start Date: 01/10/2021

Repair & Maintenance Multi Technician

At Stella Stays - You will:As a Guest Experience Specialist at Stella Stays, you will play a critical role and be the primary PoC and face of the company for guests across multiple markets in Europe, Middle East and North America:You will also:<ul><li>Act as a primary member of the Guest Experience team in office</li><li>Assist guests during their stay and manage in-unit needs that range from troubleshooting systems and appliances to quick housekeeping fixes.</li><li>Be a member of the &lsquo;messaging&rsquo; team to assist guests with booking inquiries, confirmations, and constant communication.</li><li>Assist with management and coordination of daily operations such as; Cleaners, Inspections and Maintenance.</li><li>Gain an intimate knowledge of all buildings and units.</li><li>Help launch new locations/units, bringing them from empty to guest-ready.</li><li>Have a knowledge of and be able to sell add-on sales by closing lead opportunities.</li><li>Proactively respond to, troubleshoot, and resolve guest issues in a timely and positive manner.</li><li>Follow through with daily tasks, such as going over and beyond to create an exceptional experience for the guests.</li><li>Work with our various teams to find scalable solutions that improve quality, operational efficiency, and client satisfaction.</li><li>Attend daily &amp; weekly team meetings.</li><li>Maintain company culture by having an upbeat and open attitude.</li><li>Brainstorm and take ownership of projects to improve &amp; scale Operations and Procurement systems.</li><li>Assist in additional tasks assigned by the management based on the business needs and bandwidth availability</li><li>&#8203;Be working in a hands-on working environment. Each day at Stella Stays will be different: you need to enjoy a fast-paced working style and be quick at reacting to last-minute changes. If you prefer to sit at a desk from 9am-5pm, this is not the position for you</li></ul>Requirements<ul><li>Must be able to work flexible hours, evening, night and weekend work may be required</li><li>Stable internet connection and A working laptop will be required for night shifts.</li><li>Arabic and English fluency is a must. Russian and Turkish will be considered a plus.</li><li>Effectively manage multiple projects and timelines</li><li>Excellent communicator and comfortable speaking with people over call and email</li><li>Must be self-driven and motivated but able to work with a team</li><li>Creative, responsive, and adaptive in a dynamic and fast-paced environment.</li><li>Strong attention to detail</li><li>Must have the aptitude and desire to learn new competencies and skills</li><li>Prior property management or hospitality experience is a plus</li><li>Has the ability to prioritize and manage multiple projects within timeline and budget</li><li>&#8203;Must have a genuine &ldquo;I Can do!&rdquo; attitude</li></ul>If you have a passion for the hospitality industry and are excited to reshape the future of it by taking on this challenging and rewarding role, we encourage you to apply.Job Type: Full-time

Guest Experience Specialist

At Stella Stays, you will:We are seeking a highly organized and detail-oriented individual to join Stella Stays as a Front Desk Operations Coordinator in Riyadh. The ideal candidate will possess excellent management and coordination skills, ensuring smooth day-to-day operations, exceptional guest experiences, and effective communication between various stakeholders.Responsibilities:<ul><li>Conduct daily check-in/out inspections to ensure property readiness and guest satisfaction.</li><li>Oversee in-house inventory management and stock count to maintain adequate supplies.</li><li>Supervise the maintenance and cleaning team, ensuring efficient scheduling and high-quality work.</li><li>Coordinate repairs and maintenance tasks promptly to minimize disruptions to guests.</li><li>Prepare and adhere to daily, weekly, and monthly reports on property operations and guest feedback.</li><li>Ensure compliance with property documentation requirements and quality assurance standards.</li><li>Respond promptly and professionally to on ground guest requests, ensuring their needs are met.</li><li>Handle add-on service requests and coordinate with relevant service providers.</li><li>Source and manage reliable service providers and vendors, negotiating favorable contracts.</li><li>Maintain data control and confidentiality of sensitive information.</li><li>Greet visitors, clients, and partners, providing a professional and welcoming atmosphere.</li><li>Answer and direct incoming calls, taking accurate messages when necessary.</li><li>Manage incoming and outgoing mail and packages.</li><li>Maintain the tidiness and appearance of the reception area.</li></ul>Requirements<ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).</li><li>Proven experience in Operations and Front Desk management, preferably in the hospitality industry.</li><li>Strong organizational and multitasking abilities, with attention to detail.</li><li>Excellent communication and interpersonal skills to interact effectively with guests and stakeholders.</li><li>Proficient in using property management systems and other relevant software.</li><li>Ability to work independently and make sound decisions in a fast-paced environment.</li></ul>Note: This job description outlines the general nature and key responsibilities of the role but is not exhaustive. The role may require additional duties and responsibilities as assigned by the managementJob Type: Full-time

Front Desk Receptionist

About the Role:We&rsquo;re looking for an Accountant to own our day-to-day financial operations. If you know your way around GAAP, IFRS, and have experience in hospitality, we want to hear from you.What You&rsquo;ll Do:<ul><li>Record daily sales invoices in Zoho Books.</li><li>Reconcile bank statements and verify OTA payments daily.</li><li>Manage e-commerce settlements and reconcile related clearing accounts.</li><li>Handle accounting transactions in line with GAAP and IFRS (including IFRS 15, IFRS 16, and IAS 16).</li><li>Verify and record monthly expenses, accruals, provisions, and OTA commissions.</li><li>Perform related party reconciliations.</li><li>Oversee accounts receivable and ensure timely collections.</li><li>Lead month-end closings and deliver daily, weekly, and monthly financial reports.</li><li>Assist with internal and external audits.</li><li>Jump in on other tasks as needed&mdash;whatever keeps us moving forward.</li></ul>Requirements<ul><li>Experience in hospitality and handling OTA payouts is a plus.</li><li>Hands-on experience with e-commerce platforms and reconciling clearing accounts.</li><li>Strong knowledge of UAE tax regulations and international accounting standards (IFRS 15, IFRS 16, IAS 16).</li><li>Solid understanding of accruals, provisions, accounts receivable, and related party reconciliations.</li><li>Proficiency in Zoho Books (or similar accounting systems).</li><li>Excellent command of English&mdash;spoken and written.</li><li>Bachelor&rsquo;s degree in Accounting or Finance. ACCA, CPA, CMA, or CA is a plus.</li></ul>If you&rsquo;re ready to dive into a fast-moving environment and help us shape the future of living, apply now. We can&rsquo;t wait to meet you.Job Type: Full-time

Accountant

Join Stella Stays and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Stella Stays

ABOUT_COMPANY

Repair & Maintenance Multi Technician

Guest Experience Specialist

Front Desk Receptionist

Accountant