Abrar Admin

Stellar Health

<div>About Stellar Health:
Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures, rather than the quality of health outcomes.
At Stellar Health, we help primary care providers put patient health first. Our platform - a mix of technology, people, and analytics - supports providers at the point of care, delivering real-time patient information, activating practice staff, and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy. Using the Stellar App, our web-based, point-of-care tool; practices receive a simple checklist of recommended actions that support the best quality care. Providers and care teams are then paid monthly for each action they complete, and Payors save money in reduced healthcare costs along the way.
Stellar is a US-based Health-tech backed by Top VCs (General Atlantic, Point72, &amp; Primary Venture Partners) with an established product &amp; proven operating model. We&rsquo;ve shown that we make a real difference for physician practices and their patients.
About the position:
Stellar is looking for a Provider Engagement Associate who will drive performance impact for our practices. Provider Success works closely with healthcare providers, clinicians, and practice staff to ensure that they are using Stellar's technology product to improve patient quality outcomes. This role is a key part of our Operations Team and works cross-functionally with Sales, Product and Customer Success. We're looking for talented and driven individuals to join our team. If you're interested in working at a healthcare startup, this opportunity is for you!
What you&rsquo;ll do:<ul><li>
Conduct outreach calls to practices, and build immediate rapport and trust by adapting approach to their needs</li><li>
Lead individual and group practice meetings to build successful workflows with the Stellar application and drive performance on key outcomes</li><li>
Quickly triage inbound emails and answer questions from practices</li><li>
Collaborate with team members across our larger Provider Success function to implement new engagement strategies on a monthly basis</li><li>
Generate insights on how standardize and scale our existing processes</li><li>
Act as a Stellar Ambassador with practices and other healthcare stakeholders</li><li>
Work cross functionally with product and customer success stakeholders to communicate medical group insights and resolve issues</li></ul>
What you need to have:<ul><li>
Bachelors Degree</li><li>
Previous experience in customer service, customer success, sales or operations</li><li>
Experience working in a fast-paced environment</li><li>
A determination to help doctors and clinicians provide high quality care</li><li>
Excellent project management experience, including the ability to manage/ juggle multiple priorities</li></ul>
Who will love this job:<ul><li>
You get things done and you love working in a dynamic environment; we move quickly and we need a teammate who will too</li><li>
You thrive on helping others and owning successful outcomes</li><li>
You are a team player and understand collaboration and accountability are key</li><li>
You understand, appreciate and enjoy responsibility</li></ul>
Perks &amp; Benefits:
Stellar offers a carefully curated selection of wellness benefits and perks to our employees:<ul><li>
Medical, Dental and Vision Benefits</li><li>
Flexible PTO</li><li>
Universal Paid Family Leave</li><li>
Company sponsored One Medical memberships and Citibike memberships</li><li>
Medical Travel Benefits</li><li>
A monthly wellness stipend that gives employees the freedom to choose where they spend their cash, whether it be on wellness, pet care, childcare, WFH items, or charitable donations</li><li>
Stock Options &amp; a 401k matching program</li><li>
Career development opportunities like Manager Training, coaching, and an internal mobility program</li><li>
A broad calendar of company sponsored social events that for our in-office and remote employees</li></ul>
Diversity is the key to our success. Stellar Health is an equal opportunity employer and we are open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.
We believe that diverse teams -and the different identities, cultures, and life experiences our team members bring to the table- enable us to create amazing products, find creative solutions to interesting problems, and build an inclusive working environment.
Stellar Health Employment Privacy Notice
At Stellar Health, your privacy and security as a job seeker is a priority no matter where you are in the interview process. As recruiting scams have become more prevalent, please take note of the following practices to ensure the legitimacy of any interaction with our team.<ul><li>
Please note that any communication from our recruiters and hiring managers at Stellar Health about a job opportunity will only be made by a Stellar Health employee with an @stellar.health email address.</li><li>
Stellar Health does not utilize third-party agencies for recruitment services and does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information.</li><li>
We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the Stellar Health People Ops Team with an @stellar.health email address.</li></ul>
If you are ever unsure whether you are in contact with a legitimate Stellar Health teammate, please contact people-team@stellar.health. If you believe you've been a victim of a phishing attack, please mark the communication as &ldquo;spam&rdquo; and immediately report it by contacting the U.S. Federal Trade Commission.
Compensation Range: $70K - $90K</div>

Associate, Provider Engagement

Join Stellar Health and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Stellar Health

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Associate, Provider Engagement