Qureos Mentor

STEM Search Group

<div><div>What you'll do...<ul><li>
Design, deploy, and maintain automation scripts with PowerShell and Shell to speed up device setup, imaging, and user provisioning
</li><li>Tackle service requests for Microsoft 365 apps (Teams, Outlook, SharePoint, OneDrive, Excel) including access and permission automation
</li><li>Troubleshoot Windows 11 devices using remote tools; escalate unresolved cases while leveraging scripting for diagnostics
</li><li>Manage and automate setup for printers, headsets, docking stations, and other peripherals&mdash;ensuring rapid usability
</li><li>Support top VoIP platforms and automate common setup, call quality, and connectivity processes
</li><li>Use ticketing systems to log, route, and resolve cases, integrating scripting to accelerate troubleshooting and resolution
</li><li>Apply security protocols, multifactor authentication, and device compliance through automated workflows; contribute step-by-step support guides for recurring issues 
</li></ul> 
What we're looking for...
<ul><li>Advanced PowerShell and Shell scripting, proven by support automations in desktop, cloud, or ticketing environments
</li><li>Mastery troubleshooting the entire Microsoft 365 suite, streamlining routine tasks with automation
</li><li>Hands-on skill using remote desktop applications and ticketing systems to resolve multi-step technical issues
</li><li>Experience supporting and automating VoIP platform setups and core user-facing features
</li><li>Comfort managing hardware and peripherals in dynamic, high-volume settings
</li><li>Proven impact automating security controls, compliance checks, and account management
</li><li>Exceptional communicator: simplifies complex technical fixes for non-technical users and builds knowledge base documentation</li></ul></div></div><div></div>

IT Support Engineer (Urgent Need)

Join STEM Search Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

STEM Search Group

ABOUT_COMPANY

IT Support Engineer (Urgent Need)