Abrar Admin

StepStone Hospitality

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 Apply
 
 
 
 Description
 
 
 
 The Beautiful and historic
 
 
 Renaissance Des Moines Savery Downtown
 
 
 hotel is looking for fun, ambitious, customer service-oriented individuals to join our Front Office Team. If you have a passion to serve while having fun, meeting new people, then this is the career for you!
 
 
 
 
 What will you do?
 
 
 
 
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 Register and assign rooms to guests.
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 Issue room key and escort instructions to Guest Service Agent or directly to guest.
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 Sort, and track incoming mail and messages.
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 Transmit and receive messages using all communication avenues.
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 Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
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 Keep record of room availability and rate.
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 Compute bill, collect payment, and make change for guests.
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 Make, confirm, and cancel reservations via all communication avenues.
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 Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
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 Make reservation, transportation, or entertainment reservations for guest.
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 Deposit guest valuables in hotel safe deposit box.
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 Ability to accurately use various office software.
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 Have a full working knowledge and expertise of each shift including night audit.
 
 
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 Requirements
 
 
 
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 Minimum lifting of 20 pounds.
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 Pushing, bending, stooping, upward reaching, manual dexterity.
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 Hearing, writing, typing.
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 Minimum pulling of 20 pounds.
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 Other duties may be assigned.
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 Projects and assignments are completed thoroughly, professionally, and with care.
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 Adjusts to high-pressure conditions and is open to change.
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 Assumes responsibility for personal growth and development.
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 Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
 
 
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 Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are Equal Opportunity Employers EOE/M/F/D/V
 
 
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Front Desk Agent

Join StepStone Hospitality and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

StepStone Hospitality

About Company

Front Desk Agent