Abrar Admin

stepping stones general trading

Key ResponsibilitiesSenior Level 2 phone technicians are expected to perform the following tasks:<ul><li>Cover/Housing change with a minimum of 12 devices per day with no issues and pass all Quality control and checks.</li><li>Advanced Diagnostics: Accurately diagnose and troubleshoot complex hardware and software problems in mobile devices.</li><li>Component-Level Repair: Perform intricate repairs such as replacing ICs (Integrated Circuits), baseband issues, and Face ID components. This often involves micro-soldering techniques, a skill that goes beyond simple module replacements like screens or batteries.</li><li>Escalation Handling: Review issues escalated from Level 1 support, conduct an in-depth analysis, and provide comprehensive solutions or escalate to Level 3 support if necessary.</li><li>Quality Control: Ensure high-quality standards of workmanship and perform quality checks on repaired devices.</li><li>Documentation and Training: Maintain detailed records of repairs and resolutions, and sometimes train Level 1 support staff on common issues.</li><li>Software Expertise: Handle advanced software configurations, flashing, FRP (Factory Reset Protection) removal, and data recovery, in addition to hardware repairs.</li></ul>Job Type: Full-timePay: From AED2,700.00 per monthApplication Question(s):<ul><li>Can You do 12 housing / covers a day ?</li></ul>Experience:<ul><li>mobile repair : 3 years (Preferred)</li></ul>Language:<ul><li>english (Required)</li></ul>

senior Level 2 phone technician

Join stepping stones general trading and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

stepping stones general trading

ABOUT_COMPANY

senior Level 2 phone technician