Qureos Mentor

STG International

<div>STGi is currently seeking a Psychiatrist to provide services at our Community Based Outpatient Clinic. 


The general duty of the Psychiatrist is to provide covered professional psychiatric services to enrolled patients of the Veterans Affairs Medical Center (VAMC) in accordance with the terms and conditions of the Veteran Affairs Mental Health Program, and to act as a collaborating physician for the onsite Psychiatric Mental Health Advanced Practitioner(s). 

<div>
ESSENTIAL FUNCTIONS: 
<ul><li>Provide treatment for patients with general psychiatric disorders in a variety of treatment settings, including tele-mental health.</li><li>Serve as subject matter expert in support of the behavioral health interdisciplinary team with responsibilities of providing clinical education, coordinating consults and triaging specialty clinic referrals.</li><li>Collaborate with approved fee-based community mental health inpatient programs to assist/coordinate discharge planning, medication, and follow-up appointments, as well as, coordinating with ambulatory care services, as appropriate.</li><li>Develop and implement treatment plans for a range of mental illnesses such as anxiety, depression, personality, and behavioral disorders, phobias, post-traumatic stress, and more.</li><li>Monitor patients&rsquo; progress and liaising with other healthcare professionals to adjust treatment plans as required.</li><li>Facilitate group and one-on-one counselling sessions.</li><li>Counsel and educate patients, families, communities, staff and others regarding mental health care.</li><li>Document patient care in the Computerized Patient Record System (CPRS).</li><li>Maintain clinical and administrative records as required.</li><li>Must be prepared to sign a collaborative practice agreement with clinic Psychiatric Mental Health Nurse Practitioner, and/or Physician Assistant providing mental health services.</li><li>Promote continuity and quality of care through an ongoing relationship with the veteran enrollee.</li><li>Provide smooth and timely flow of patients in accordance with the VA access standards and triage protocol.</li><li>Comply with all federal, state, local, Joint Commission, Occupational Safety and Health Administration (OSHA), Veteran Affairs, Subcontractor safety and operational regulations, directives and standards.</li><li>Ensure all patient information on encounter forms is complete and accurate.</li><li>Maintain confidentiality of all information and supporting patients` privacy, rights, and safety.</li><li>Act as a liaison for the VAMC.</li><li>Perform other work-related duUes as assigned.</li></ul></div> 
 
 
Required Skills 
<div>REQUIRED EXPERIENCE AND SKILLS: 
<ul><li>Retain an active, full and unrestricted medical license in the state of Kentucky.</li><li>Board-certified or Board-eligible by the ABPN or AOBPN in Psychiatry.</li><li>Current and unrestricted DEA.</li><li>Retain current Cardiopulmonary Resuscitation (CPR)/ Basic Life Support (BLS) from the American Heart Association (AHA) or the Military Training Network (MTN).</li><li>Knowledge of and ability to apply professional medical principles, procedures, and techniques in accordance with the community and VA standards of practice.</li><li>Knowledge of pharmacological agents used in patient treatment, including desired effects, side effects, complications, and patient usage considerations.</li><li>Knowledge of the basic concepts of customer service technique related to age-specific population.</li><li>Effective verbal and written communication skills in the English language along with proper telephone etiquette.</li><li>Working knowledge of Microsoft Office Software and computer maneuverability including experience with electronic medical records systems.</li></ul></div> 
 
 
Required Experience 
<div>REQUIRED EDUCATION: 
<ul><li>Possess a Doctorate Degree in Medicine from an accredited college approved by the Liaison Committee on Medical Education and Hospitals of the American Medical Association, a Doctorate degree in Osteopathy from a college accredited by the American Osteopathic Association, or permanent certification by the Educational Commission for Foreign Medical Graduates (ECFMG).</li><li>Successful completion of an accredited residency program in general psychiatry.</li></ul></div> 

<div>
WORKING CONDITIONS/PHYSICAL REQUIREMENTS: 
<ul><li>Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.</li><li>Work is normally performed in a typical interior/office work environment.</li><li>Required to respond to any medical emergency within the clinic, where a fast walk or job may be necessary to provide assistance.</li></ul></div> 


DISCLAIMER 
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 


STGi is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission. 

STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Medical Corps - 60J, 60L, 61F, 61H, 61N, 61R,62B 
Medical Specialist Corps - 65B, 65C, 65D 
Nurse Corps - 66B,66H, 66P 
Medical Service Corps &ndash; 67G, 67J 
Medical CMF &ndash; 68A, 68B, 68E, 68F, 68G, 68J, 68Q, 68R, 68S, 68T, 68W, 68X, 68Y</div>

Psychiatrist - PT

<div>STGi is currently seeking a Primary Care Physician (PCP) to provide services at our Community Based Outpatient Clinic. 


JOB SUMMARY: 
The general duty of the Primary Care Physician is to provide covered professional outpatient primary medical services to enrolled patients of the Veterans Affairs Medical Center (VAMC) in 
accordance with the terms and conditions of the Veteran Affairs Primary Care Program, and to supervise the Community Based Outpatient Clinic's (CBOC&rsquo;s) day-to-day delivery of medical care. 

<div>
ESSENTIAL FUNCTIONS: 
<ul><li>Provide medical care based on primary and preventative care, to meet the needs (physical, mental, and emotional) of patients under a limited scope of Current Procedural Terminology</li></ul>
(CPT) codes and within his/her skills and training. 
<ul><li>Function as the point of entry into the VA health care system.</li><li>Participate in the orientation of clinical staff physicians, physician assistants and nurse practitioners.</li><li>Provide leadership to CBOC clinicians.</li><li>Evaluate the effectiveness of existing clinical methods and procedures and suggest improvements.</li><li>Assist the STGi Program Manager in implementation of Quality Performance Improvement Team (QPIT) strategic initiatives.</li><li>Participate in review and improvement of clinical success in of areas of responsibility.</li><li>Adhere/monitor policies, procedures and regulations to ensure compliance and patient safety.</li><li>Participates in quality improvement, care management, risk management, peer review, utilization review, clinical outcomes, and health enhancement activates.</li><li>Establish a collaborative practice agreement with clinic APRN/PA and provide oversight and mentorship to other providers Manage medical care, basic mental screenings, medication</li></ul>
adjustments, mild depression, anxiety, and loss/grief issues, and continuity of care with the VAMC for patients enrolled in the VA Primary Care Program. 
<ul><li>Emphasize wellness, prevention and early detection.</li><li>Promote continuity and quality of care through an ongoing relationship with the veteran enrollee.</li><li>Maintain universal precautions and infection control practices.</li><li>Develop and maintain an ongoing relationship with the veteran and assist in making referrals for services and/or admissions to the VAMC as medically appropriate. Determine</li></ul>
which referrals are required based on examination and patient needs. 
<ul><li>Provide smooth and timely flow of patients in accordance with the VA access standards and triage protocol.</li><li>Oversee all delivery of care to patients by the CBOC.</li><li>Administer medications per facility protocols.</li><li>Perform cardiopulmonary resuscitation (CPR) and assist during respiratory and cardiac arrest procedures.</li><li>Document all pertinent patient information in their Veterans Health Information Systems and Technology Architecture (VISTA) medical records to demonstrate quality care delivery</li></ul>
and promote continuity of care. 
<ul><li>Keep the VISTA clinic reminder tracking system current for each enrolled patient.</li><li>Determine level of urgency of follow-up, referral/consultation appointments in accordance to the VA access standards and the patient's medical necessity.</li><li>Keep patient informed regarding their plan of care, including lab and diagnostic test results as needed.</li><li>Provide health educational materials and resources to patients and their families for informational purposes.</li><li>Participate in the ongoing Performance Improvement Program between its Subcontractor(s) and the VAMC.</li><li>Assist in ensuring that all required reports are completed in an accurate and complete fashion.</li><li>Assist in the management/coordination of the clinic's day-to-day activity, in conjunction with the Registered Nurse (RN)/CBOC Manager and VA Program's philosophy.</li><li>Comply with all federal, state, local, Joint Commission, Occupational Safety and Health Administration (OSHA), Veteran Affairs, Subcontractor safety and operational regulations,</li></ul>
directives and standards. 
<ul><li>Ensure all patient information on encounter forms is complete and accurate.</li><li>Maintain confidentiality of all information and supporting patients` privacy, rights, and safety.</li><li>Act as a liaison for the VAMC.</li><li>Perform other work-related duties as assigned.</li></ul></div> 
 
 
Required Skills 
<div>REQUIRED EXPERIENCE AND SKILLS: 
<ul><li>Retain an active, full and unrestricted medical license in Kentucky.</li><li>Board-certified by the ABMS in Internal Medicine and or Family Practice or the BOS ABMS in Internal Medicine and or Family Practice or board eligible within four (4) years of residency</li></ul>
completion in either Internal Medicine and/or Family Practice. 
<ul><li>Current and unrestricted DEA.</li><li>Retain current Cardiopulmonary Resuscitation (CPR)/ Basic Life Support (BLS) from the American Heart Association (AHA) or the Military Training Network (MTN).</li><li>Knowledge of and ability to apply professional medical principles, procedures, and techniques in accordance with the community and VA standards of practice.</li><li>Knowledge of pharmacological agents used in patient treatment, including desired effects, side effects, complications, and patient usage considerations.</li><li>Experience with safe and reasonable practices regarding opioid medications for chronic pain.</li><li>Knowledge of the basic concepts of customer service techniques related to age-specific population.</li><li>Effective verbal and written communication skills in the English language along with proper telephone etiquette.</li><li>Working knowledge of Microsoft Office Software and computer maneuverability including experience with electronic medical records systems.</li></ul></div> 
 
 
Required Experience 
<div>REQUIRED EDUCATION: 
<ul><li>Possess a Doctorate Degree in Medicine from an accredited college approved by the Liaison Committee on Medical Education and Hospitals of the American Medical Association, a</li></ul>
Doctorate degree in Osteopathy from a college accredited by the American Osteopathic Association, or permanent certification by the Educational Commission for Foreign Medical 
Graduates (ECFMG). 
<ul><li>Completed residency training in an accredited core specialty training program leading to eligibility for board certification. Approved residencies are those approved by the ACGME</li></ul>
and AOA. Other non-US residencies must be followed by a minimum of five years verified practice in the United States.</div> 

<div>
WORKING CONDITIONS/PHYSICAL REQUIREMENTS: 
<ul><li>Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.</li><li>Work is normally performed in a typical interior/office work environment.</li><li>Required to respond to any medical emergency within the clinic, where a fast walk or job may be necessary to provide assistance.</li></ul></div> 


DISCLAIMER 
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 


STGi is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission. 
 
STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy.

 STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Medical Corps - 60J, 60L, 61F, 61H, 61N, 61R,62B 
Medical Specialist Corps - 65B, 65C, 65D 
Nurse Corps - 66B,66H, 66P 
Medical Service Corps &ndash; 67G, 67J 
Medical CMF &ndash; 68A, 68B, 68E, 68F, 68G, 68J, 68Q, 68R, 68S, 68T, 68W, 68X, 68Y</div>

Primary Care Physician (PCP)

<div>STGi is currently seeking a Nurse Practitioner to provide services at our Community Based Outpatient Clinic. 


JOB SUMMARY: 
The general duty of the Nurse Practitioner is to provide professional clinical services under the direction of the Community Based Outpatient Clinic (CBOC) Primary Care Provider (PCP). The Nurse Practitioner is an Advanced Practice Registered Nurse who provides a wide range of health services, including urgent and emergent evaluation of episodic and chronic problems; and comprehensive, integrated primary health care which addresses a majority of the client's health care needs on an ongoing basis. The Nurse Practitioner is knowledgeable in the assessment, treatment and evaluation of a comprehensive range of health care problems; emergency measures; preventive health; prescribing medications and other treatments; ordering, conducting, interpreting laboratory, diagnostic studies and procedures; and patient and family education utilizing community, social, and health resources. The Nurse Practitioner maintains knowledge of current practice, acts as role model and mentor to other APRNs, acts as client advocate, and participates in professional activities at local and state level. These duties include: 

<div>
ESSENTIAL FUNCTIONS: 
<ul><li>Provides primary and preventive medical care to meet the needs (physical, mental, and emotional) of patients under a limited scope of Current Procedural Terminology (CPT) codes and within his/her skills and training.</li><li>Provides medical patient care to the scope and standards of practice established by a nationally recognized credentialing organization representing Nurse Practitioners.</li><li>Functions within the scope of practice of the state Nurse Practice Act (NPA), the Joint Commission standards, the VA Medical Center guidelines, and Officer of the Inspector General.</li><li>Works closely with the Patient Aliened Care Team (PACT) and extended support staff including daily huddles with the team.</li><li>Emphasizes wellness, prevention, and early detection.</li><li>Supervises support staff in delivery of care to patients.</li><li>Maintains universal precautions and infection control practices.</li><li>Provides smooth and timely flow of patients in accordance with the Veteran Administration's (VA) access standards and triage protocol.</li><li>Performs cardiopulmonary resuscitation (CPR) and assisting during respiratory and cardiac arrest procedures.</li><li>Investigates health problems or health needs by gathering and assessing historical information.</li><li>Performs a physical examination appropriate to the patient's history.</li><li>Diagnoses health problems based on interpretation of the patient's history, physical exam findings, and diagnostic test results.</li><li>Develops a treatment plan, tailored to the patient's needs, which includes health education, pharmacologic and non-pharmacologic treatment.</li><li>Prescribes medications, as appropriate.</li><li>Evaluates the results of the treatment plan, modifying the plan as needed to achieve the treatment goals.</li><li>Makes referrals for specialty evaluation or treatment.</li><li>Directs and coordinates the provision of health care services for patients in primary care, i.e., walk in patients.</li><li>Provides a model for clinical practice within the clinic setting.</li><li>Sets up and operates therapeutic and emergency equipment, including monitor, electrocardiogram (EKG), oxygen, automatic electronic defibrillator (AED) and portable suction.</li><li>Obtains patient history on new and follow-up and record appropriate findings according to VA standards.</li><li>Performs initial and periodic physical examinations within limits of privileges and record findings.</li><li>Orders diagnostic tests according to the chief complaint, physical and emotional/mental findings and symptoms.</li><li>Demonstrates the knowledge of pharmacology.</li><li>Prescribes and administers medication within limits of privileges and state and federal regulations.</li><li>Recommends and follows up on laboratory tests and specialized diagnostic procedures, as deemed necessary.</li><li>Documents all pertinent patient information in the medical records and Veterans Health Information Systems and Technology Architecture (VISTA) to demonstrate quality care delivery and promote continuity of care.</li><li>Keeps the VISTA clinic reminder tracking system current for each enrolled patient.</li><li>Closes patient charts within 24-72 hours of encounter and places Return to Clinic (RTC) orders promptly.</li><li>Assists in scheduling patients for initial and follow-up appointments in accordance with the VA's access standards and the patient's medical necessity.</li><li>Keeps patients informed of their plan of care, including lab and diagnostic test results as needed.</li><li>Provides health educational materials, resources and education to patients and their families for informational purposes and in accordance to their need and learning capacity.</li><li>Assists the Registered Nurse to ensure all patient information on electronic encounter documentation is complete and accurate.</li><li>Complies with all federal, state, local, Joint Commission, Occupational Safety and Health Administration (OSHA), Veteran Affairs, and Subcontractor safety and operational regulations, directives and standards.</li><li>Participates in the ongoing Performance Improvement Program between the VAMC and STGi Performance Excellence program including regularly scheduled peer reviews.</li><li>Ensures that all required reports and clinical information is completed in an accurate, timely and complete fashion.</li><li>Participates in staff development programs.</li><li>Maintains confidentiality of all information and supporting patients' privacy, rights, and safety.</li><li>Aids in management/coordination of the CBOC's day-to-day activity.</li><li>Performs other clinical duties assigned within limits of privileges.</li></ul></div> 
 
 
Required Skills 
<div>REQUIRED EXPERIENCE AND SKILLS: 
<ul><li>Three years of clinical nursing experience is required. Minimum of one-year clinical experience as an APRN is required (three years preferred).</li><li>Experience in outpatient care in a Family Medicine or Internal Medicine environment is preferred.</li><li>APRN must have a current and unrestricted DEA License (APRN will be required to obtain and maintain a Scope of Practice/Collaborative Agreement with a state licensed physician prior to delivery of health care).</li><li>Current and unrestricted New York license. Must comply will all state requirements and regulations.</li><li>Possess Basic Life Support (BLS)/Cardiopulmonary Resuscitation (CPR) certification from American Heart Association (AHA) or the Military Training Network (MTN).</li><li>Prescriptive authority in accordance with state rules and regulations.</li><li>Ability to set realistic, measurable education goals for patients, taking into consideration patient/family needs, level of understanding, and available local resources.</li><li>Ability to develop and provide individualized and group counseling, guidance, and health instruction with a focus on disease prevention and health maintenance.</li><li>Experience with safe and reasonable practices regarding opioid medications for chronic pain.</li><li>Working knowledge of Microsoft Office Software and excellent computer maneuverability.</li><li>Must have exceptional diplomatic communication skills and experience in handling difficult customer situations.</li><li>Must be detail oriented and have the ability to multi-task.</li></ul></div> 
 
 
Required Experience 
<div>REQUIRED EDUCATION: 
<ul><li>Must possess a master's degree in nursing from an NLNAC or CCNE accredited nursing program.</li><li>Must maintain a full and current certification as a Nurse Practitioner from the American Nurses Association (ANA).</li><li>Must have ANA certification as a Nurse Practitioner in either Adult Health or Family Practice.</li></ul></div> 

<div>
WORKING CONDITIONS/PHYSICAL REQUIREMENTS: 
<ul><li>Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.</li><li>Work is normally performed in a typical interior/office work environment.</li><li>Required to respond to any medical emergency within the clinic, where a fast walk or job may be necessary to provide assistance.</li></ul></div> 


DISCLAIMER 
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 


Pay rate: Starting at $64/hr 


STGi is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission. 
STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Medical Corps - 60J, 60L, 61F, 61H, 61N, 61R,62B Medical Specialist Corps - 65B, 65C, 65D Nurse Corps - 66B,66H, 66P Medical Service Corps &ndash; 67G, 67J Medical CMF &ndash; 68A, 68B, 68E, 68F, 68G, 68J, 68Q, 68R, 68S, 68T, 68W, 68X, 68Y</div>

Nurse Practitioner (NP) - PRN

<div>STGi is currently seeking a Medical Assistant to provide services at our Community Based Outpatient Clinic. 


JOB SUMMARY: 
The general duty of the Medical Assistant is to provide a wide variety of clinical and administrative medical care under the direction of the CBOC Clinic Manager, Patient Aligned Care Team (PACT) Provider and STGi Program Manager. 

<div>
ESSENTIAL FUNCTIONS: 
<ul><li>Works with the PACT team to check-in/check-out patients.</li><li>Documents all pertinent information and completes the VISTA Clinical Reminder Program as outlined by the site-specific VAMC for compliance of the Performance Measures.</li><li>Documents all pertinent patient information in their medical records and VISTA to demonstrate quality care delivery and promote continuity of care.</li><li>Assures patients are informed regarding their plan of care, including lab and diagnostic test results as needed.</li><li>Performs medication administration techniques per facility protocols, and state regulations, as prescribed by PACT Provider.</li><li>Performs a range of medical assistant procedures, including dressing changes, suture removal, wound irrigation, ECGs, venipunctures, administer medication oral and intermuscular.</li><li>Prepares patients for laboratory procedures and examinations by providing information and instructions, while assisting the Primary Care Provider and RN Care Manager upon request.</li><li>Participates in all staff meetings and PACT huddles.</li><li>Performs cardiopulmonary resuscitation (CPR) and assists during respiratory and cardiac arrest procedures.</li><li>Sets up and operates therapeutic and emergency equipment, including monitor, EKG, oxygen, automatic electronic defibrillator (AED), and portable suction.</li><li>Maintains universal precautions and infection control practices.</li><li>Provides health educational materials and resources to patients and their families for informational purposes.</li><li>Participates in the ongoing Performance Improvement Program between STGi, its Subcontractor(s), and the Veteran Affairs Medical Center (VAMC).</li><li>Assists in ensuring that all required reports are completed in an accurate and complete fashion.</li><li>Assists the CBOC Clinic Manager and other staff in maintaining the clinic compliance with all federal, state, local, JCAHO, OSHA, Veteran Affairs, STGi VA Program and Subcontractor safety and operational regulations, directives, and standards.</li><li>Assists the RN Care Manager in ensuring all patient information on access/wait time documentation is complete and accurate.</li><li>Maintains confidentiality of all information and support patients' privacy, rights, and safety.</li><li>Applies the basic concepts of customer service techniques, cultural diversity and age-specific characteristics.</li><li>Assists in scheduling patients for initial and follow-up appointments in accordance to the VA access standards and the patient's medical necessity.</li><li>Provides general clerical/administrative support coordination work for the unit.</li><li>Performs other work-related duties as assigned.</li></ul></div> 
 
 
Required Skills 
<div>REQUIRED EXPERIENCE AND SKILLS: 
<ul><li>Prefer one to three years of current clinical experience working in a similar environment. Outpatient clinical and/or other hospital experience (Medical-Surgical, Intensive Care Unit,</li></ul>
Emergency Room). 
<ul><li>Knowledge of basic methods and procedures and complex methods for coordinating and scheduling clinical care.</li><li>Thorough knowledge of the variations in anatomy.</li><li>Ability to assess patient condition, recognize adverse signs and symptoms, and react swiftly in emergency situations.</li><li>Ability to follow orders and work under close supervision, while demonstrating initiative and independence.</li><li>Ability to provide educational material to patients and/or families regarding proper home health care activities, such as giving injections, taking blood pressures, changing wound dressings, etc.</li><li>Knowledge of pharmacological agents used in patient treatment, including desired effects, side effects, complications, and patient usage considerations.</li><li>Knowledge of the basic concepts of customer service techniques related to age-specific populations.</li><li>Effective verbal and written communication skills along with proper telephone etiquette.</li><li>Knowledge of specialized terminology associated with the work in the facility and in-depth knowledge of the terminology used in Primary Care Practice.</li><li>Excellent customer service skills.</li><li>Knowledge of Microsoft Office Software, Electronic Medical Records, and computer maneuverability.</li><li>Must be detail oriented and have the ability to multi-task.</li></ul></div> 
 
 
Required Experience 
<div>REQUIRED EDUCATION: 
<ul><li>Completion of an approved medical assistant training program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES), or by any accrediting agency recognized by the United States Department of Education or a current and active Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) from The American Association of Medical Assistants (AAMA) or the American Medical Technologists (AMT). Other credentials such as completion of medical services training program of the Armed Forces of the United States may be accepted based on Chief of Staff determination.</li><li>Current and unrestricted Medical Assistant license in South Dakota.</li><li>Retain current Cardiopulmonary Resuscitation (CPR)/ Basic Life Support (BLS) from American Heart Association or Military Training Network.</li></ul></div> 

<div>
WORKING CONDITIONS/PHYSICAL REQUIREMENTS: 
<ul><li>Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.</li><li>Work is normally performed in a typical interior/office work environment.</li><li>Required to respond to any medical emergency within the clinic, where a fast walk or job may be necessary to aid.</li></ul></div> 


DISCLAIMER 
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 


STGi is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission. 

STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy. 


STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Medical Corps - 60J, 60L, 61F, 61H, 61N, 61R,62B 
Medical Specialist Corps - 65B, 65C, 65D 
Nurse Corps - 66B,66H, 66P 
Medical Service Corps &ndash; 67G, 67J 
Medical CMF &ndash; 68A, 68B, 68E, 68F, 68G, 68J, 68Q, 68R, 68S, 68T, 68W, 68X</div>

Certified Medical Assistant (MA)

<div>STGi is currently seeking a Medical Support Assistant to provide services at our Community Based Outpatient Clinic. 


JOB SUMMARY: 
The general duty of the Medical Support Assistant is to provide clerical and administrative support for the Community Based Outpatient Clinic (CBOC). 

<div>
ESSENTIAL FUNCTIONS: 
<ul><li>Manages the schedules and treatment of CBOC patients.</li><li>Maintains electronic logs/files in conjunction with the consult/appointment process.</li><li>Greets and checks in patients, updating records as necessary.</li><li>Coordinates patients' schedules and clinic flow.</li><li>Performs clerical and administrative functions to maintain patient data.</li><li>Schedules new and established patient appointments.</li><li>Tracks and facilitates completion of encounters and consults.</li><li>Participates in PACT team huddles and team meetings to manage and plan patient care.</li><li>Monitors pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work).</li><li>Manages electronic wait list to verify and validate accuracy and resolve issues.</li><li>Performs administrative follow up actions.</li><li>Participates in and independently follows up on team huddles by sharing information and collaborating with the medical team to assure continuity of care.</li><li>Evaluates patient information and clinic schedule lists to determine whether patient is vested.</li><li>Gathers information and collects/compiles data to meet the needs of the service.</li><li>Deals effectively with individuals who may be ill, irritable, or otherwise hard to please.</li><li>Maintains alertness to patients requiring immediate treatment.</li><li>Extends a high degree of customer service to patients, other contractor staff, Subcontractor(s) staff and personnel, and Veterans Affairs Medical Center (VAMC).</li><li>Conducts initial screen of patients, including veteran eligibility and active enrollment in the VA Primary Care Program.</li><li>Verifies that required appropriate individuals have completed CBOC/VA paperwork.</li><li>Schedules and notifies patients of follow-up appointments/referrals.</li><li>Assists in the coordination of supplies/equipment.</li><li>Assists in maintaining the Veteran Health Information Systems and Technology Architecture (VISTA) clinic reminder tracking system current for each enrolled patient.</li><li>Assists the CBOC Clinic Manager in ensuring that all required reports are completed in an accurate and complete fashion.</li><li>Acts as a liaison between contractor and the VAMC.</li><li>Participates in the ongoing Performance Improvement Program between STGi and VAMC.</li><li>Complies with all federal, state, local, Joint Commission, Occupational Safety and Health Administration (OSHA), Veteran Affairs, STG and subcontractor safety and operational regulations, directives and standards.</li><li>Maintains confidentiality of all information and support patients&rsquo; privacy, rights, and safety.</li><li>Performs other work-related duties as assigned.</li></ul></div> 
 
 
Required Skills 
<div>REQUIRED EXPERIENCE AND SKILLS: 
<ul><li>Must have sufficient front office experience.</li><li>Knowledge of skills to perform all secretarial/clerical support tasks (typing, filing).</li><li>Knowledge of basic methods and procedures and complex methods for coordinating and scheduling clinical care.</li><li>Prefer 1-3 years of current medical and clerical experience working in a similar environment (outpatient clinical and/or other hospital experience preferred).</li><li>Skill and precision in use of the tools, materials and equipment, to include expert knowledge of telehealth technologies appropriate for each type of visit and how to troubleshoot technical</li></ul>
issues that may arise with the technology. 
<ul><li>Demonstrate knowledge of age-specific customer service techniques with exceptional verbal, written, and telephone communication skills; adept at handling difficult situations with diplomacy and professionalism to ensure a positive customer experience.</li><li>Knowledge of specialized terminology associated with the work in the facility and in-depth knowledge of the terminology used in Primary care practice.</li><li>Ability to follow orders and works under close supervision, while demonstrating initiative and independence.</li><li>Ability to provide educational material to patients and/or families regarding proper health care activities, such as giving injections, taking blood pressures, etc.</li><li>Knowledge of Microsoft Office Software, Electronic Medical Records and computer maneuverability.</li><li>Must be detailed oriented and have the ability to multi-task.</li></ul></div> 
 
 
Required Experience 
<div>REQUIRED EDUCATION: 
<ul><li>High school diploma or GED.</li><li>Cardiopulmonary Resuscitation (CPR)/ Basic Life Support (BLS) from American Heart Association (AHA) or Military Training Network (MTN).</li></ul></div> 

<div>
WORKING CONDITIONS/PHYSICAL REQUIREMENTS: 
<ul><li>Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.</li><li>Work is normally performed in a typical interior/office work environment.</li><li>Required to respond to any medical emergency within the clinic, where a fast walk or job may be necessary to provide assistance.</li></ul></div> 


DISCLAIMER 
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 


STGi is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission. 


STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy. 


STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Medical Corps - 60J, 60L, 61F, 61H, 61N, 61R,62B Medical Specialist Corps - 65B, 65C, 65D Nurse Corps - 66B,66H, 66P Medical Service Corps &ndash; 67G, 67J Medical CMF &ndash; 68A, 68B, 68E, 68F, 68G, 68J, 68Q, 68R, 68S, 68T, 68W, 68X, 68Y</div>

Medical Support Assistant (MSA)