Qureos Mentor

Stratford Medical Group

About Us:Stratford Medical Group is a trusted provider of medical treatments specializing in men's sexual health, with a strong reputation for patient care and proven results. We pride ourselves on offering professional, confidential, and results-driven services to help men improve their quality of life.Position Summary:The Phone Sales Representative Supervisor will oversee and lead a team of inside sales representatives who engage with prospective and existing patients by phone. This role is responsible for driving sales performance, coaching team members, and ensuring high-quality patient interactions in the promotion and sale of erectile dysfunction (ED) medications and treatments. The Supervisor will play a key role in meeting revenue goals, maintaining compliance with healthcare regulations, and supporting a positive, professional sales culture.Expected yearly earnings is 60K to 85K+; which includes a base salary + sales commissions and bonuses. In addition to a competitive salary, uncapped bonus potential.Key Responsibilities:<ul><li>Supervise, train, and mentor a team of phone sales representatives.</li><li>Make outbound sales calls to current and former patients regarding men's sexual health medications and treatments.</li><li>Monitor daily performance metrics, call activity, close rates, and per-patient averages.</li><li>Ensure sales representatives effectively communicate treatment benefits, options, and pricing to patients.</li><li>Support team members in overcoming patient objections and closing sales.</li><li>Maintain a patient-centered approach, ensuring professionalism, confidentiality, and compliance at all times.</li><li>Track sales data, prepare reports, and analyze trends to identify opportunities for improvement.</li><li>Ensure all sales interactions follow HIPAA and healthcare compliance guidelines.</li><li>Monitor calls for quality assurance and adherence to company standards.</li><li>Address patient concerns and escalate issues when necessary.</li></ul>Qualifications/Skills:<ul><li>High school diploma.</li><li>2+ years of experience in phone-based sales, preferably in healthcare or men's health.</li><li>Previous supervisory or team lead experience strongly preferred.</li><li>Strong communication, leadership, and motivational skills.</li><li>Ability to coach and motivate a team to reach their full potential.</li><li>Strong problem-solving skills and ability to handle customer complaints.</li><li>Strong time management and organizational skills.</li><li>Proven track record of meeting or exceeding sales goals.</li><li>Ability to manage sensitive patient information with professionalism and confidentiality.</li><li>The work environment is in an office/contact center.</li></ul>What We Offer:<ul><li>Competitive base salary plus performance-based incentives.</li><li>Benefits - health, dental, and vision insurance, paid time off, sick time, holiday benefits.</li><li>Comprehensive training in men's sexual health treatments.</li><li>Supportive and professional work environment.</li></ul>Job Type: Full-timePay: $60,000.00 - $85,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Phone Sales/Supervisor: 3 years (Preferred)</li></ul>Ability to Commute:<ul><li>Fort Lauderdale, FL 33309 (Preferred)</li></ul>Work Location: In person

Phone Sales Representative Supervisor

Join Stratford Medical Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Stratford Medical Group

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Phone Sales Representative Supervisor