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Streamax Mena

Technical Support EngineerLocation: Riyadh, KSA Employment Type: Full-timeJob OverviewThe Technical Support Engineer will provide expert technical assistance to clients, troubleshooting and resolving issues related to products and services. The ideal candidate will have strong technical skills, excellent problem-solving abilities, and the capability to clearly communicate complex technical information to clients. This role is ideal for individuals who enjoy technical problem-solving in a client-facing environment.Responsibilities<ul><li>Provide advanced troubleshooting and technical support to customers for products and services</li><li>Resolve technical issues via phone, email, and remote access tools</li><li>Act as the primary point of contact for technical inquiries, ensuring timely and effective resolutions</li><li>Accurately log customer issues, actions taken, and resolutions</li><li>Assist with product setup, installation, and configuration for customers</li><li>Guide clients on system usage, features, and best practices</li><li>Collaborate closely with engineering and product teams to resolve complex issues and share customer feedback</li><li>Monitor client systems for potential issues and perform proactive maintenance to minimize downtime</li></ul>Key Requirements<ul><li>3+ years of experience in a technical support role</li><li>Strong proficiency in troubleshooting hardware and software issues, operating systems, network configurations, and device setups</li><li>Experience with databases such as MySQL, SQL Server, and MongoDB</li><li>Familiarity with cloud services including AWS, Azure, and Google Cloud</li><li>Solid understanding of networking protocols (TCP/IP, DNS, HTTP, VPN)</li><li>Experience with remote troubleshooting tools such as TeamViewer and Remote Desktop</li><li>Strong communication skills with the ability to explain technical concepts to non-technical users</li><li>Experience using CRM systems (e.g., Salesforce)</li><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field</li></ul>Interested candidates Apply via our official website : www.streamax.meJob Type: Full-time

Technical Support Engineer

Sales Executive &ndash; Riyadh, KSALocation: Riyadh, Saudi Arabia Employment Type: Full-timeJob SummaryWe are looking for an experienced and results-oriented Sales Executive to join our Riyadh team. The successful candidate will play a key role in expanding STREAMAX&rsquo;s footprint in Saudi Arabia, with a strong focus on government channels and large-scale projects.Key Responsibilities<ul><li>Identify, develop, and close new business opportunities within the Saudi market</li><li>Manage and grow relationships with government entities, system integrators, and key partners</li><li>Achieve assigned sales targets and contribute to overall business growth</li><li>Monitor market trends, competitors, and customer requirements</li><li>Coordinate with technical, project, and after-sales teams to ensure successful project delivery and customer satisfaction</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business ,Marketing or a related field.</li><li>Minimum 5+ years of sales experience, preferably in technology, or fleet/vehicle safety solutions sector.</li><li>Proven track record of working with government channels and managing government projects</li><li>Strong negotiation, presentation, and relationship management skills</li><li>Fluency in both English and Arabic (written and spoken)</li><li>Proficiency in CRM systems</li><li>Valid driving license and willingness to travel within KSA</li><li>Ability to work independently and manage multiple stakeholders</li></ul>Interested candidates Apply via our official website : www.streamax.meJob Type: Full-timeWork Location: In person

Sales Executive

Join Streamax Mena and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Streamax Mena

About Company

Technical Support Engineer

Sales Executive