Abrar Admin

Streamline WorkComp

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 Streamline Work Comp &mdash; Full Time Case Coordinator (Remote)
 
 
 
 Pay: $17.00/hour firm (Level 1)
 
 
 Schedule: Monday&ndash;Friday
 
 
 Equipment Provided: Computer, monitors, desk phone
 
 
 Location Requirement: Must live in the U.S. (excluding NY, WA, DC, OR)
 
 
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 About Us
 
 
 
 Founded in 2013, Streamline Work Comp is a growing radiology and physical therapy management company serving the workers&rsquo; compensation industry. We focus on exceptional customer service, fast scheduling, and strong provider relationships. Our culture values teamwork, empathy, and doing the right thing for injured workers.
 
 
 
 Position Overview
 
 
 
 The Case Coordinator is a fully remote administrative position responsible for managing workers&rsquo; compensation cases through high volume phone communication, scheduling, and accurate documentation.
 
 
 This role is phone heavy &mdash; most of your day will be spent making outgoing calls to patients, providers, and insurance carriers. Streamline provides all equipment, including a company computer and phone.
 
 
 Because this role involves continuous phone communication and access to protected health information, employees must maintain a private, quiet, distraction‑free workspace for the entire shift and be able to work without ongoing personal or dependent‑care interruptions during scheduled work hours.
 
 
 All new hires join Streamline as a Level 1 Case Coordinator at $17/hr. We promote from within, and advancement is possible as early as six months based on performance.
 
 
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 Responsibilities
 
 
 
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 Ability to work scheduled hours without responsibility for caregiving or dependent supervision during the workday
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 Make outgoing calls to schedule appointments and obtain case updates
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 Answer limited inbound calls from claimants, adjusters, and providers
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 Review medical records and referral forms for completeness
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 Coordinate appointments for imaging, therapy, and specialist services
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 Verify claimant details and update internal case notes in real time
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 Upload documents, send follow ups, and communicate professionally by phone and email
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 Work across multiple platforms (Outlook, Teams, internal software, voicemail systems)
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 Maintain accuracy, speed, and clear documentation in a highvolume workflow
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 Uphold all HIPAA and confidentiality requirements
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 Other duties as assigned.
 
 
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 Schedule &amp; Availability
 
 
 
 This role is full‑time, Monday through Friday. Schedules are assigned based on the employee&rsquo;s time zone to ensure business coverage across all U.S. time zones.
 
 
 Typical shifts fall within 8:00 AM and 5:00 PM in a particular time zone.
 
 
 All schedules are designed to support coverage between 8:00 AM and 5:00 PM across U.S. time zones. Exact schedules are confirmed prior to hire based on business needs and time zone alignment.
 
 
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 Requirements
 
 
 
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 High School Diploma or GED
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 Administrative or medical office experience preferred
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 Call center, scheduling, or workers&rsquo; comp experience helpful
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 Ability to work independently in a structured remote environment
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 Must reside within the U.S. (excluding NY, WA, DC, OR)
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 Ability to maintain a private, uninterrupted workspace
 
 
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 Preferred Skills
 
 
 
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 Typing speed 60 WPM (typing test required)
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 Comfortable with Microsoft Office (Outlook, Word, Excel, Teams)
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 Experience with Adobe Acrobat or similar tools
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 Strong written and verbal communication skills
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 Ability to manage multiple priorities and strict deadlines
 
 
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 Why Work With Us?
 
 
 
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 Competitive pay
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 100% remote work
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 All equipment provided
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 Supportive and collaborative team culture
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 Growth opportunities based on performance
 
 
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 Interview Process
 
 
 
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 Email invitation for the first interview with a recruiter
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 Typing test (5-minute speed test sent by email)
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 Final interview on camera with management
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 Hiring decision
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Case Coordinator I

Join Streamline WorkComp and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Streamline WorkComp

About Company

Case Coordinator I