Qureos Mentor

Stride Healthcare Management LLC

<div>Position Summary
The Vice President of Marketing is a senior leader in the organization with direct visibility to the CEO and Executive Leadership team. Primary responsibility for leading the organization&rsquo;s marketing vision, strategy, execution, and shaping the marketing vision, brand strategy, and patient engagement initiatives for a multi-state, high growth multi-disciplinary healthcare medical group. This role drives organization-wide marketing priorities, oversees a high-performing marketing team, and ensures consistent brand presence, measurable growth, and strong community engagement across all markets and organizational stakeholders. The VP will partner with senior leadership, operations, business development, and physician leadership to position the organization as a market leader in patient care and provider relationships.
Key Responsibilities
Strategic Leadership &amp; Vision
- Develop and execute a comprehensive, multi-year marketing strategy aligned with organizational growth, service line expansion, and patient acquisition goals. - Serve as a member of the leadership team, contributing to organizational strategy, market positioning, and long-term planning. - Lead outreach, branding and strategic marketing initiatives to maintain a unified, effective, trusted, and patient-centric image across all regions and service lines. - Anticipate market trends, emerging healthcare technologies, and competitive threats to proactively adjust marketing strategies.<ul><li>Exceptional ability to communicate complex data and insights in a clear, compelling manner to diverse stakeholders including physicians, leadership, and external partners.</li></ul>
Organizational &amp; Departmental Leadership
- Direct and inspire a geographically distributed marketing team, including directors, managers, specialized staff and outsourced elements. - Establish performance expectations, mentor team members, and create a culture of accountability, innovation, and results. - Oversee the development and management of the marketing budget, ensuring cost-effective allocation of resources with high ROI.
Consultant Partnership<ul><li>Primary interface and corporate representative/project owner for existing and future retained marketing centric consulting partners.</li><li>Ensure recommendations are evaluated, prioritized, and implemented effectively.</li><li>Translate complex consulting insights into clear action plans for internal teams.</li><li>Provide feedback loops between internal leadership and consultants to refine strategies.</li></ul>
Brand Management &amp; Market Presence
- Ensure consistent messaging and patient experience across all communication channels, clinic locations, and patient touchpoints. - Oversee public relations strategy, media engagement, and crisis communication to protect and enhance the organization&rsquo;s reputation. - Lead creative development for campaigns, collateral, and digital assets, ensuring brand standards and healthcare compliance.
Growth &amp; Patient Engagement
- Partner with business development to support new practice acquisitions, service line launches, and expansion into new markets. - Develop and manage strategic and targeted marketing initiatives to drive patient acquisition, referral growth, and retention. - Leverage analytics to measure campaign performance, patient conversion, and referral source engagement.<ul><li>Manage a performance marketing engine across digital and offline channels, with a focus on patient conversion, attribution analytics, and lifetime value optimization.</li></ul>
Digital &amp; Technology Integration
- Oversee digital marketing efforts, including website optimization, SEO/SEM, content strategy, social media, and online reputation management. - Guide integration of marketing automation, CRM systems, and data analytics to enable precision targeting and ROI tracking.
Qualifications
Education: - Bachelor&rsquo;s degree in Marketing, Business, Communications, or related field required; Master&rsquo;s degree or MBA preferred.
Experience: - 5-10+ years of progressive marketing leadership experience, with at least 3 years in a marketing leadership role, preferably within a healthcare centric multi-location service sector. - Proven track record of developing and implementing successful growth and branding
strategies at scale. - Experience leading teams across multiple geographic regions. - Deep understanding of healthcare compliance, HIPAA regulations, and industry-specific marketing practices.
Skills &amp; Competencies: - Executive-level strategic thinking with strong business acumen. - Exceptional leadership, team-building, and interpersonal skills. - Strong negotiation and vendor management experience. - Exceptional proficiency in digital marketing, data analytics, and brand management. - Outstanding verbal, written, and presentation skills.
Key Performance Indicators (KPIs)
- Market share growth in targeted regions and service lines. - Measurable increase in patient acquisition and retention. - Brand awareness and reputation improvement metrics. - Marketing ROI, attribution measurement and budget adherence. - Employee engagement and retention within the marketing department.
Work Environment
-Senior leadership role with the ability to travel required (20&ndash;30%) to multiple practice locations and markets. - Fast-paced, dynamic environment requiring strategic agility and operational execution.</div>

Vice President of Marketing

<div>StrideCare is a fast-growing medical group who is committed to delivering personalized, quality, patient-centric care. Our team of providers and staff place patient care at the core while delivering an efficient and fulfilling experience for both patients and providers. We are seeking an IT Help Desk Support Specialists that is passionate about improving the quality of life for our patients through exemplary, compassionate care to join our team.
StrideCare is a multi-specialty physician group focused on delivering comprehensive lower extremity care across Texas. Our expert doctors specialize in the treatment of foot and ankle problems, lower extremity care, wound care, vascular and vein care. Our physicians and surgeons offer multi-disciplinary treatment for common and complex conditions including diabetes, peripheral arterial disease, neuropathy, diabetic foot ulcers, venous insufficiency, and wounds.
StrideCare is headquartered in Dallas, Texas with practices across the state.
Job Summary:
StrideCare, a healthcare multi-specialty physician group, is seeking a skilled Help Desk Support Specialists to provide technical support and assistance to our clients and end-users. The ideal candidate will be responsible for responding to customer inquiries, diagnosing, and troubleshooting technical issues, maintaining correct user licensing, and resolving problems to ensure customer satisfaction. The Help Desk Support Specialists will work closely with our team to deliver prompt, efficient, and effective technical support to healthcare clients.
Job Duties and Responsibilities:<ul><li>
Respond to customer inquiries via phone, email, and in-person in a timely and professional manner.</li><li>
Provide technical assistance and support for hardware, software, and network related issues.</li><li>
Diagnose and troubleshoot technical issues related to computer systems, applications, and hardware.</li><li>
Collaborate with other members of the IT team to resolve complex technical problems and escalate issues as needed.</li><li>
Install, configure, and maintain hardware and software for end-users, including laptops, desktops, printers, and mobile devices.</li><li>
Provide training to end-users on basic technical issues and software applications.</li><li>
Assist in development of new Policy and Procedure.</li><li>
Document technical issues and resolutions in a help desk ticketing system.</li><li>
Follow up with customers to ensure that technical issues have been resolved and customer satisfaction is achieved.</li><li>
Participate in IT projects and initiatives as needed.</li><li>
Adhere to HIPAA regulations and security policies to maintain patient confidentiality and data security.</li></ul>
Qualifications and Education Requirements:<ul><li>
Bachelor's degree or equivalent work experience in Computer Science, Information Technology, or a related field.</li><li>
Minimum of 5 years&rsquo; experience in a help desk or technical support role, preferably in the healthcare industry.</li><li>
Minimum of 5 years of experience supporting Windows Operating systems, Microsoft 365 (Entra, Azure, SharePoint, Exchange, Teams, and InTune) and Microsoft Office Suite (Word, Excel, Outlook, SharePoint, Teams, OneDrive).</li><li>
Experience working with RMM tools, MDM, Intune.</li><li>
Experience managing UCaaS platforms (Ring Central, Vonage, 8x8, etc.)</li><li>
Experience with remote desktop support and virtualization technologies.</li><li>
Strong customer service skills and ability to work effectively with customers of all levels.</li><li>
Excellent communication skills, both verbal and written.</li><li>
Ability to work in a fast-paced environment and manage multiple priorities.</li><li>
Availability to travel 25%.</li><li>
Experience with help desk ticketing systems and ITIL practices is a plus.</li><li>
Familiarity with Linux, Windows, and cloud-based technologies is a plus.</li><li>StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.</li></ul></div>

IT HELP DESK ADMINISTRATOR

Join Stride Healthcare Management LLC and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Stride Healthcare Management LLC

ABOUT_COMPANY

Vice President of Marketing

IT HELP DESK ADMINISTRATOR