Qureos Mentor

Stride Healthcare Management LLC

<div>Description:

Job Summary:
Professional and courteous Front Office Associate with a commitment to providing exceptional patient care in an outpatient setting. Adept at performing a wide range of administrative tasks to support healthcare delivery. Possesses strong communication skills to interact with patients, healthcare professionals, and administrative staff. Committed to maintaining a patient-centric focus while ensuring the smooth operation of daily clinic activities.
Supervisory Responsibilities: N/A
Essential Duties / Responsibilities:<ul><li>
Greet and welcome patients with a positive and friendly attitude.</li><li>
Conduct chart preparations, register new patients, update existing patient records, and verify insurance authorization.</li><li>
Schedule and confirm patient appointments, ensuring efficient use of appointment slots.</li><li>
Answer phone calls and assist patients with inquiries, directing calls to the appropriate staff.</li><li>
Collect co-pays, co-insurance, deductibles, or outstanding balances from patients. Prepare payment plans as needed. Reconcile payments at the end of the day and prepare/upload necessary documents.</li><li>
Maintain a neat and organized front desk area.</li><li>
Coordinate with medical staff to ensure a smooth patient flow.</li><li>
Handle sensitive patient information confidentially.</li><li>
Assist with administrative tasks as needed, including generating reports for marketing or patient communication.</li><li>
Actively engage in cross-training initiatives to acquire proficiency in various clinic functions.</li><li>
Provide coverage for other clinics as needed, demonstrating adaptability and teamwork.</li><li>
Collaborate with team members across clinics to maintain a cohesive and supportive work environment.</li><li>
Embrace opportunities for continuous learning and skill development to enhance overall clinic efficiency.</li><li>
Other duties as assigned.</li></ul>
Required Skills / Abilities:<ul><li>
Interpersonal skills, including effective communication with patients, families, and other members of the healthcare team.</li><li>
Time management skills.</li><li>
Cleanliness and adherence to protocols.</li><li>
Attention to detail.</li><li>
Proficient use of Athena EHR or a similar Electronic Health Record (EHR) system.</li></ul>
Education and Experience:<ul><li>
High School Diploma.</li><li>
Customer service experience, preferably in a healthcare-related setting.</li><li>
Minimum of 2 years of experience as a front office associate/receptionist in a physician's office or hospital.</li><li>
Working knowledge of medical terminology and health care insurance.</li><li>
Working knowledge of MS Office (MS Word, Excel, and Outlook)</li><li>StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.</li></ul>
Requirements:
<ul><li>Involves sitting, standing, and walking for extended periods of time.</li><li>
Full range of body motion, including reaching, bending, and stretching.</li><li>
The ability to lift and carry moderately heavy items, such as boxes of documents or supplies.</li><li>
Good manual and finger dexterity.</li></ul></div>

FRONT OFFICE ASSOCIATE

Join Stride Healthcare Management LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Stride Healthcare Management LLC

About Company

FRONT OFFICE ASSOCIATE