Qureos Mentor

studs

<div><div>Studs is a category-defining ear piercing and earring brand named one of &quot;the 10 most innovative companies in retail for 2023&quot; by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping&reg; experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment&mdash;all at an accessible price point.</div>
*Please Note: The official title for this role will be Studio Supervisor*

Location: Austin, TX | Reports to: Studio Manager | Part Time

Hourly Rate: $17 


The Studio Supervisor plays a critical support role in the daily operations of the Studio, serving as a trusted keyholder and frontline leader. This role is designed for team members who consistently demonstrate strong judgment, attention to detail, and the ability to operate independently.

As a Studio Supervisor, you'll help open and close the Studio, support floor leadership during peak periods, and ensure a consistent customer and brand experience. You'll also set the tone on the floor &mdash; modeling our values, reinforcing service standards, and supporting operational execution. This is a non-managerial role but one that requires maturity, ownership, and leadership by example. 


Key Responsibilities:

Operational Execution &amp; Sales Support
<ul>
<li>Opens and closes the Studio independently and ensures all opening/closing procedures are completed accurately</li>
<li>Supports daily execution of visual merchandising, supply restocks, and Studio upkeep</li>
<li>Reviews daily business and helps implement strategies to drive results</li>
<li>Acts as a floor leader during assigned shifts, helping structure the team to deliver both sales and service goals</li>
<li>Upholds compliance with safety and brand standards, including regulations tied to piercing and Studio cleanliness</li>
</ul>
Customer Experience
<ul>
<li>Delivers exceptional service and educates customers on the Studs experience</li>
<li>Supports service recovery and escalates customer concerns as needed</li>
<li>Ensures a warm, welcoming, and consistent customer journey aligned with our service expectations</li>
</ul>
Team Support &amp; Culture
<ul>
<li>Sets a strong example for professionalism, inclusion, and accountability</li>
<li>Provides real-time feedback and support to teammates when appropriate, escalating as needed</li>
<li>Helps reinforce company values and contributes to a collaborative, feedback-rich environment</li></ul> 


Requirements:
<ul>
<li>Prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities</li>
<li>Must be available to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays</li>
<li>Must have availability to work on Saturday and Sunday, excluding approved unscheduled time away</li>
<li>Reliably attend work as scheduled for up to 29 hours per week, in line with local laws and subject to any approved accommodations</li>
<li>Proven track record of professionalism, reliability, and sound judgment in a customer-facing environment</li>
<li>Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs</li>
<li>Able to handle chemicals safely and follow all relevant health, safety, and compliance protocols</li>
<li>Confident operating solo and taking ownership of floor leadership responsibilities when assigned</li>
<li>Brings a positive attitude, receives feedback well, and contributes to a collaborative, service-oriented team culture</li></ul> 


Benefits &amp; Perks
<ul>
<li>Paid Safe &amp; Sick Leave Accrual</li>
<li>FSA Health and Commuter Tax-Advantaged Accounts</li>
<li>401(k) Retirement Savings Plan</li>
<li>Exclusive Employee Discounts on Piercings and Jewelry (we've got your friends and family covered too!)</li>
</ul><div>
Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

Click here for the Studs Privacy Notice for California Applicants.</div></div>

Store Supervisor (Part-Time)

<div><div>Studs is a category-defining ear piercing and earring brand named one of &quot;the 10 most innovative companies in retail for 2023&quot; by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping&reg; experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment&mdash;all at an accessible price point.</div>
Location: Austin, TX | Reports to: Studio Manager | Part Time

Hourly Rate: $16 


The Sales Associate plays a vital role in delivering a welcoming and memorable experience for every Studs customer. As the first point of contact, you'll bring energy, product knowledge, and service excellence to every interaction &mdash; helping customers feel confident, informed, and excited about their time in the Studio.

This is a hands-on, customer-facing role ideal for someone who thrives in a fast-paced environment, loves working with people, and is excited to grow their retail and service skills. You'll contribute to team goals, support operational tasks, and help create a Studio environment that reflects our brand and values. 


Key Responsibilities:

Sales &amp; Studio Support
<ul>
<li>Contributes to sales and service goals by delivering an exceptional customer experience on the floor</li>
<li>Welcomes and educates customers about the Studs experience, products, and piercing services</li>
<li>Serves as a brand ambassador and Earscaper through personalized, one-on-one styling and service</li>
</ul>
Studio Operations
<ul>
<li>Maintains accuracy and flow across key operational areas including appointments, POS, and inventory restocks</li>
<li>Follows Studio protocols and uses judgment to escalate issues or customer concerns as needed</li>
<li>Supports upkeep of the Studio environment in line with visual and brand standards</li>
</ul>
Team Culture &amp; Values
<ul>
<li>Follows company policies and procedures and asks for help when unsure</li>
<li>Treats teammates and customers with professionalism, consistency, and care</li>
<li>Brings a positive attitude and contributes to a respectful, feedback-rich Studio environment</li>
<li>Open to feedback and eager to grow through collaboration and support</li></ul> 


Requirements:
<ul>
<li>Prior retail or customer-facing experience preferred but not required</li>
<li>Must be available to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays</li>
<li>Must have availability to work at least 1 weekend day (Saturday or Sunday) per week, excluding approved unscheduled time away</li>
<li>Reliably attend work as scheduled for up to 29 hours per week, in line with local laws and subject to any approved accommodations</li>
<li>Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs</li>
<li>Able to handle chemicals safely and follow all safety protocols</li>
<li>Brings energy, curiosity, and a willingness to learn in a fast-paced team environment</li>
<li>Receives feedback openly and contributes to a supportive, inclusive team culture</li></ul> 


Benefits &amp; Perks
<ul>
<li>Paid Safe &amp; Sick Leave Accrual</li>
<li>FSA Health and Commuter Tax-Advantaged Accounts</li>
<li>401(k) Retirement Savings Plan</li>
<li>Exclusive Employee Discounts on Piercings and Jewelry (we've got your friends and family covered too!)</li>
</ul><div>
Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

Click here for the Studs Privacy Notice for California Applicants.</div></div>

Sales Associate

Join studs and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

studs

ABOUT_COMPANY

Store Supervisor (Part-Time)

Sales Associate