Urwah Admin

Suave Solutions

Job Summary:We are seeking a dynamic and detail-oriented Operations Executive with 2&ndash;3 years of experience in the hospitality industry. The candidate will be responsible for overseeing daily operations, ensuring high service standards, improving guest satisfaction, and supporting overall business performance.Key Responsibilities:<ul><li>Oversee day-to-day operational activities of the hotel/restaurant/property.</li><li>Ensure smooth coordination between front office, housekeeping, F&amp;B, and other departments.</li><li>Maintain high standards of customer service and guest satisfaction.</li><li>Handle guest queries, complaints, and feedback in a professional manner.</li><li>Monitor staff performance and ensure adherence to company policies and SOPs.</li><li>Assist in staff scheduling, training, and performance management.</li><li>Ensure compliance with health, safety, and hygiene regulations.</li><li>Prepare operational reports and analyze performance metrics.</li><li>Support management in achieving revenue and cost-control targets.</li><li>Coordinate with vendors and suppliers as required.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Hospitality Management or related field (preferred).</li><li>2&ndash;3 years of relevant experience in hospitality operations.</li><li>Strong leadership and team coordination skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Problem-solving and decision-making skills.</li><li>Ability to work in a fast-paced environment.</li><li>Proficiency in MS Office and hospitality management software (preferred).</li></ul>or apply at zafeer@suavesolutions.netPay: Up to Rs50,000.00 per monthWork Location: In person

Hotel Operations Executive

Job Summary:We are seeking a dynamic and detail-oriented Operations Executive with 2&ndash;3 years of experience in the hospitality industry. The candidate will be responsible for overseeing daily operations, ensuring high service standards, improving guest satisfaction, and supporting overall business performance.Key Responsibilities:<ul><li>Oversee day-to-day operational activities of the hotel/restaurant/property.</li><li>Ensure smooth coordination between front office, housekeeping, F&amp;B, and other departments.</li><li>Maintain high standards of customer service and guest satisfaction.</li><li>Handle guest queries, complaints, and feedback in a professional manner.</li><li>Monitor staff performance and ensure adherence to company policies and SOPs.</li><li>Assist in staff scheduling, training, and performance management.</li><li>Ensure compliance with health, safety, and hygiene regulations.</li><li>Prepare operational reports and analyze performance metrics.</li><li>Support management in achieving revenue and cost-control targets.</li><li>Coordinate with vendors and suppliers as required.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Hospitality Management or related field (preferred).</li><li>2&ndash;3 years of relevant experience in hospitality operations.</li><li>Strong leadership and team coordination skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Problem-solving and decision-making skills.</li><li>Ability to work in a fast-paced environment.</li><li>Proficiency in MS Office and hospitality management software (preferred).</li></ul>Pay: Up to Rs50,000.00 per monthWork Location: In person

Operation Executive

. Full-Time Customer Service Associates (2 - 5 Positions) Requirements: Minimum Graduate degree with at least 1 year of relevant experience.Key Responsibilities:<ul><li>Manage inquiries via phone, email, and live chat.</li><li>Resolve complex customer complaints and provide end-to-end case management.</li><li>Liaise with internal departments to ensure timely resolution of technical issues.</li><li>Generate weekly performance reports and maintain CRM database accuracy.</li><li>Entering service requests in the backend system.</li></ul>- Must possess fluent Urdu and English skills with a neutral/professional accent for high-level client interaction2. Part-Time Customer Service Support (4 - 6 Positions) Target: Students/Freshers looking for flexible shifts. Schedule: 4 hours per day.Key Responsibilities:<ul><li>Handle basic customer queries and provide standard services information.</li><li>Assist the full-time team with data entry and outbound follow-up calls.</li><li>Ensure a quick first-response time during peak hours.</li><li>Entering service requests in the</li><li>backend system.</li></ul>- Must possess fluent Urdu and English skills with a neutral/professional accent for high-level client interactionInterested candidates can share their resumes at zafeer@suavesolutions.netJob Types: Full-time, Part-time, FresherPay: Rs30,000.00 - Rs80,000.00 per monthExpected hours: 25 &ndash; 45 per weekWork Location: In person

Customer Support Associate Onsite

Join Suave Solutions and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Suave Solutions

About Company

Hotel Operations Executive

Operation Executive

Customer Support Associate Onsite