Qureos Mentor

Suez Canal Bank

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 Job Purpose:
 
 
 
 
 
 
 
 Branches Network Relationship Officer
 
 is responsible for marketing and selling the bank&rsquo;s products and services through direct and cross selling techniques while maintaining a high-quality service. In addition to developing relationships with customers and ensuring that their profiles are up to date.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 &bull; Identifies customer needs and fulfils it with proper bank&rsquo;s products or services.
 
 
 &bull; Handles customers&rsquo; requests/inquiries related to their accounts, products and services in a professional manner and serves all customers regardless of segment up to the level of their full satisfaction.
 
 
 &bull; Promotes and sells the bank&rsquo;s products and services to achieve the yearly set targets.
 
 
 &bull; Ensures that brochures are up to date and in place.
 
 
 &bull; Carries and handles efficiently custody items, keys as per custodian matrix and relevant policies and procedures.
 
 
 &bull; Uses cross-selling techniques with Suez Canal Bank existing customers.
 
 
 &bull; Adheres to Branch Operating Model.
 
 
 &bull; Ensures that customers&rsquo; profiles are updated through implementing the KYC principle (Know Your Customers).
 
 
 &bull; Migrates customers to various channels (ATM, online Banking).
 
 
 &bull; Carries out any task requested by the Relationship Manager and the Branch Manager.
 
 
 &bull; Makes calls upon request to Suez Canal Bank existing clients.
 
 
 
 
 
 
 Job specification:
 
 
 
 
 
 
 &bull; Bachelor&rsquo;s degree in Business Administration or Finance.
 
 
 &bull;
 
 1 &ndash; 3
 
 years of experience in customer service or any related field of work.
 
 
 
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Relationship Officer

Join Suez Canal Bank and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Suez Canal Bank

ABOUT_COMPANY

Relationship Officer