Qureos Mentor

Suez Canal Bank

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 Duties and responsibilities
 
 
 
 
 
 <ul>
 <li>
 Identifies customer needs and fulfils it with proper bank&rsquo;s products or services.
 </li>
 <li>
 Handles customers&rsquo; requests/inquiries related to their accounts, products and services in a professional manner and serves all customers regardless of segment up to the level of their full satisfaction.
 </li>
 <li>
 Promotes and sells the bank&rsquo;s products and services to achieve the yearly set targets.
 </li>
 <li>
 Ensures that brochures are up to date and in place.
 </li>
 <li>
 Carries and handles efficiently custody items, keys as per custodian matrix and relevant policies and procedures.
 </li>
 <li>
 Uses cross-selling techniques with Suez Canal Bank existing customers.
 </li>
 <li>
 Adheres to Branch Operating Model
 </li>
 <li>
 Ensures that customers&rsquo; profiles are updated through implementing the KYC principle (Know Your Customers)
 </li>
 <li>
 Migrates customers to various channels (ATM, online Banking, ,,,
 </li>
 <li>
 Carries out any task requested by the Relationship Manager and the Branch Manager
 </li>
 <li>
 Makes calls upon request to Suez Canal Bank existing clients.
 </li>
 </ul>
 
 
 
 
 
 Job specification
 
 
 
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in finance or business administration
 
 
 
 
 
 
 
 
 Experience
 
 
 
 0 &ndash; 3 years of experience in customer service or any related field of work
 
 
 
</div>

Relationship Officer - Ain Sokhna

Join Suez Canal Bank and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Suez Canal Bank

About Company

Relationship Officer - Ain Sokhna