Urwah Admin

Sumerge

<div>
 
 Sumerge's Support team sets new standards of customer experience. Through immense support and instant problem solving, our support engineers fulfill our customers' desires by exploring new technology areas, products, and multi-technology solutions.
 
 
 The Support team takes our deep technical expertise and tailor proficient solutions according to the clients' needs and goals allowing them to grow and solve their biggest business challenges by getting the most out of our offerings.
 
 
 Ultimately, you will be a person our clients trust. They will rely on you to provide timely and accurate solutions to their technical problems.
 
 
 
 
 
 Responsibilities
 
 
 
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 Manage and oversee the daily operations by assigning/scheduling work to department members based on competencies.&nbsp;&nbsp;&nbsp;
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 Manage monitoring solution of all the involved layers.&nbsp;
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 Manage client expectations by committing to SLAs, performing quality reviews, and maintaining performance metrics
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 Create and update a periodic proactive maintenance plan for all the involved layers including data, logic, and performance maintenance.&nbsp;
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 Work with the technical sales team to provide proper sizing for the incoming support projects considering the requested scope.&nbsp;
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 Follow up on the financial status of the owned projects.&nbsp;
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 Identify, clearly communicate, and plan how to meet department(tactical)/team goals and define and communicate team members' roles.&nbsp;
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 Identify training and development needs and coaches team members on achieving goals.&nbsp;
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 Recruit and select high performers, develop talent, and recognize performance.&nbsp;
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 Requirements
 
 
 
 <ul>
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 Bachelor's degree of Computer Science or Engineering or a related field
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 9+ years of relevant experience&nbsp;
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 3+ years of people management experience
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</div>

TechOps & Support Manager

<div>
 
 Sumerge software engineers are at the heart of digital innovation, tackling some of the largest digital transformation projects in the region developing next-generation solutions that boost customers' experience, transforming their performance, efficiency, and the way they do business. Our Engineering Team lead the software industry with the&nbsp;thirst to create and implement innovative transformational solutions. As pioneers in the industry, our mission is to develop software platforms that not only meet current needs but also anticipate future challenges.&nbsp;
 
 We build software with purpose, aiming to positively impact lives and shape the future through technology.&nbsp;
 
 
 
 
 Our ideal candidates is a seasoned professional who thrives on innovation and challenges. He/she has&nbsp;a passion for creating cutting-edge software solutions using the latest technologies in cloud-native platforms, microservices, and DevOps practices. With a solid technical foundation, the ideal candidate is&nbsp;not only adept at coding and system design, but are also a communicator capable of presenting complex solutions clearly and persuasively. Ultimately as&nbsp;a natural leader, you inspire your team, foster a collaborative environment, and drive projects to successful completion.&nbsp;
 
 
 
 
 Responsibilities
 
 
 
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 Design, develop, and maintain scalable and resilient cloud native platforms and applications.&nbsp;
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 Implement robust full-stack architectures that seamlessly integrate frontend frameworks with backend services
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 Adopt and promote Agile and DevOps practices such as CI/CD and automated testing within the development lifecycle
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 Collaborate with cross-functional teams to define, design, and ship new features and functionalities
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 Participates in system analysis and design
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 Participates in project estimation and planning
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 Conducts customer training on software programs
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 Investigates, introduces, advises, and educates others on tools, technologies, and methodologies
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 Compares and articulates alternative approaches to a design and implements technical solutions that meet initial requirements
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 Trains and assists new team members
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 </ul>
 
 Requirements
 
 
 
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 Bachelor of Computer Science/ Engineering is a must
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 Minimum of 3 years of experience as a software engineer with substantial exposure to cloud-native and full-stack development
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 Proficient in backend development using Java, Spring or Quarkus, and frontend technologies like Angular and React
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 Experienced with Kafka is a plus and capable of integrating multiple data sources, APIs and databases into a cohesive and efficient system
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 Strong grasp of SQL and NoSQL DB like MongoDB, including performance tuning and schema design
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 Practiced in DevOps methodologies, particularly CI/CD and test automation, to enhance software quality and delivery speed
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 Excellent problem-solving abilities and a strong team player with a track record of working in an agile development environment
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</div>

Software Engineer - Full Stack

<div>
 
 Graphic Designer is responsible for creating visually compelling designs that communicate brand messages effectively. This role requires a combination of creativity, technical skills, and collaboration with cross-functional teams to produce high-quality design work.
 
 
 &nbsp;
 
 
 
 Key Responsibilities:
 
 
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 Collaborate with cross-functional teams to develop design concepts for various projects
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 Create and refine visual assets, ensuring alignment with brand guidelines and business objectives
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 Manage multiple projects simultaneously, meeting deadlines while maintaining high-quality standards
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 Stay updated on design trends, tools, and technologies to ensure work is aligned with industry standards
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 Requirements
 
 
 
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 Bachelor's degree in Graphic Design, Visual Arts, or a related field
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 4-6 years of professional experience in graphic design.
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 Proficiency in design software such as Adobe Creative Suite and familiarity with web design tools
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 Strong understanding of typography, color theory, and layout principles
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 Excellent communication skills and the ability to articulate design concepts clearly
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 A strong portfolio showcasing a range of design projects and creative solutions
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</div>

Graphic Designer

<div>
 
 Description
 
 
 At Sumerge, we create distinct value for our customers and truly believe that the customers come first. We focus on building long-lasting partnerships with our customers and treat them with honesty and respect. We build solutions around their needs, promoting effectiveness and efficiency using the latest technological innovations. As part of the project management team, you will work hand-in-hand with our customers, engineers, sales, and finance teams, bridging the technical and business worlds to deliver the utmost value to our customers. Our ideal project managers lead by example and inspire others with their thirst for excellence. They take action and make wise decisions despite ambiguity. They care intensely about our people, our customers, and our success.
 
 
 
 
 
 
 
 
 
 
 
 Responsibilitie
 
 
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 s:Leads team on a small project or segment of a large projec
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 t.Manages project plans, activity definition, sequencing, estimating, assigning and schedule contro
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 l.Estimates and controls project costs and budget
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 s.Plans and ensures the execution of quality assurance and testing activitie
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 s.Develops team skills and manages the project tea
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 m.Communicates and guarantees information distribution to team members, customers, and managemen
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 t.Identifies and analyzes risks and performs mitigation planning, monitoring, and execution. Regularly reports on project costs and progres
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 s.
 
 
 Requirem
 
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 entsBachelor's degree in Computer Science or Engineer
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 ing.2-5 years of relevant experie
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 </ul>
 
 
 
 nce.
</div>

Associate Project Manager

<div>
 
 We are seeking a highly skilled Performance Marketing specialist to drive digital marketing strategy, execution, and optimization at Sumerge. The role focuses on ad performance, campaign automation, content recommendations, and building an efficient marketing funnel to achieve performance KPIs.
 
 
 
 
 Key Responsibilities:
 
 
 
 
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 Develop and execute a comprehensive performance marketing strategy targeting B2B enterprise clients in banking, government, and telecom sectors
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 Manage and optimize paid advertising campaigns across multiple platforms (Google Ads, LinkedIn, Meta)
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 Lead the automation of marketing campaigns and workflows for scalable lead generation
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 Design and oversee an SEO strategy focused on improving search visibility and organic traffic for targeted Sumerge offerings
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 Design and implement a multi-channel lead nurturing strategy to maximize conversion rates
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 Collaborate with sales and product teams to ensure campaign alignment with product offerings
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 Develop content strategies to support lead generation, nurture, and conversion
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 Analyze campaign performance and provide actionable insights for continuous improvement
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 </ul>
 
 Requirements
 
 
 
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 5-7 years of experience in Performance Marketing&nbsp;
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 Proven experience in performance marketing, particularly in B2B sectors (banking, government, telecom) is a big plus
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 Proficiency in ad platforms (Google Ads, LinkedIn), CRM, and marketing automation tools (HubSpot, Pardot)
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 Strong analytical skills and experience with data-driven marketing
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</div>

Performance Marketing Specialist