Urwah Admin

Sumerge

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 Description
 
 
 At Sumerge, our customers are at the core of everything we do. We build solutions around their needs promoting effectiveness and efficiency using the latest technological innovations. As part of the project delivery team you will work hand-in-hand with our customers, engineers and sales teams bridging the technical and business worlds to deliver the outmost value to our customers.
 
 
 
 
 
 Our ideal business analysts create distinct value for our customers, they re-conceptualize issues to discover practical solutions to hard problems, utilizing their deep technical, business and product understanding to solve our customers&rsquo; biggest challenges allowing them to grow and get the most of our solutions.
 
 
 
 
 
 Responsibilities:
 
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 Use Business Analysis techniques to capture business and end user requirements
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 Act as the product owner
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 Work with the technical team to develop business and technical requirements
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 Analyze and model the business domain to create a complete picture of workflows and technical requirements fulfilled by the software
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 Serve as a liaison between stakeholders and users
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 Ensure that programs meet business/user requirements by inspecting and monitoring software development progress
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 Define the business problem and primary objectives of new projects
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 Identify and validate the key business requirements
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 Determine approaches which will improve the business, usability, performance and integrity of the software
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 Coaches members on achieving goals and developing necessary skills
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 Requirements
 
 
 Qualifications:
 
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 Bachelor's degree of Computer Science/ Engineering
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 5 + years of relevant experience (Software development/ Business Analysis)
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 Preference will be given to Saudi nationals in line with Saudization initiatives
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Staff Business Analyst

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 At Sumerge, we are committed to providing exceptional solutions tailored to our customers' needs. As a Staff Business Analyst, you will play a key role in the project delivery team, collaborating closely with customers, engineers, and sales teams. Your expertise will be essential in bridging the technical and business worlds, ensuring the delivery of optimal value and innovative solutions.
 
 
 We are looking for a proactive analyst who excels at uncovering business requirements and translating them into actionable insights. In this role, you will have the opportunity to lead projects, influencing significant decisions that impact both our organization and our clients.
 
 
 Responsibilities
 
 
 
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 Conduct thorough analysis of business processes and system workflows, capturing and documenting requirements accurately
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 Engage with stakeholders to identify their needs and constraints, facilitating discussions to align on project objectives
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 Lead requirements gathering sessions, ensuring comprehensive understanding and documentation of functional and non-functional requirements
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 Create detailed specifications, use cases, and process models to guide development teams
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 Monitor project progress and quality assurance, ensuring solutions meet defined business requirements
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 Advocate for continuous improvement by suggesting enhancements to processes and systems
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 Mentor junior analysts, sharing best practices and promoting professional growth within the team
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 Requirements
 
 
 
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 Bachelor's degree in Computer Science, Business Administration, or a related field
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 5+ years of relevant experience in business analysis or relevant field
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<div>
 
 Sumerge's Support team sets new standards of customer experience. Through immense support and instant problem solving, our support engineers fulfill our customers' desires by exploring new technology areas, products, and multi-technology solutions.
 
 
 The Support team takes our deep technical expertise and tailor proficient solutions according to the clients' needs and goals allowing them to grow and solve their biggest business challenges by getting the most out of our offerings.
 
 
 Ultimately, you will be a person our clients trust. They will rely on you to provide timely and accurate solutions to their technical problems.
 
 
 
 
 
 Responsibilities
 
 
 
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 Manage and oversee the daily operations by assigning/scheduling work to department members based on competencies.&nbsp;&nbsp;&nbsp;
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 Manage monitoring solution of all the involved layers.&nbsp;
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 Manage client expectations by committing to SLAs, performing quality reviews, and maintaining performance metrics
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 Create and update a periodic proactive maintenance plan for all the involved layers including data, logic, and performance maintenance.&nbsp;
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 Work with the technical sales team to provide proper sizing for the incoming support projects considering the requested scope.&nbsp;
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 Follow up on the financial status of the owned projects.&nbsp;
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 Identify, clearly communicate, and plan how to meet department(tactical)/team goals and define and communicate team members' roles.&nbsp;
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 Identify training and development needs and coaches team members on achieving goals.&nbsp;
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 Recruit and select high performers, develop talent, and recognize performance.&nbsp;
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 Requirements
 
 
 
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 Bachelor's degree of Computer Science or Engineering or a related field
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 9+ years of relevant experience&nbsp;
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 3+ years of people management experience
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TechOps & Support Manager

<div>
 
 Sumerge software engineers are at the heart of digital innovation, tackling some of the largest digital transformation projects in the region developing next-generation solutions that boost customers' experience, transforming their performance, efficiency, and the way they do business. Our Engineering Team lead the software industry with the&nbsp;thirst to create and implement innovative transformational solutions. As pioneers in the industry, our mission is to develop software platforms that not only meet current needs but also anticipate future challenges.&nbsp;
 
 We build software with purpose, aiming to positively impact lives and shape the future through technology.&nbsp;
 
 
 
 
 Our ideal candidates is a seasoned professional who thrives on innovation and challenges. He/she has&nbsp;a passion for creating cutting-edge software solutions using the latest technologies in cloud-native platforms, microservices, and DevOps practices. With a solid technical foundation, the ideal candidate is&nbsp;not only adept at coding and system design, but are also a communicator capable of presenting complex solutions clearly and persuasively. Ultimately as&nbsp;a natural leader, you inspire your team, foster a collaborative environment, and drive projects to successful completion.&nbsp;
 
 
 
 
 Responsibilities
 
 
 
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 Design, develop, and maintain scalable and resilient cloud native platforms and applications.&nbsp;
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 Implement robust full-stack architectures that seamlessly integrate frontend frameworks with backend services
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 Adopt and promote Agile and DevOps practices such as CI/CD and automated testing within the development lifecycle
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 Collaborate with cross-functional teams to define, design, and ship new features and functionalities
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 Participates in system analysis and design
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 Participates in project estimation and planning
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 Conducts customer training on software programs
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 Investigates, introduces, advises, and educates others on tools, technologies, and methodologies
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 Compares and articulates alternative approaches to a design and implements technical solutions that meet initial requirements
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 Trains and assists new team members
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 Requirements
 
 
 
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 Bachelor of Computer Science/ Engineering is a must
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 Minimum of 3 years of experience as a software engineer with substantial exposure to cloud-native and full-stack development
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 Proficient in backend development using Java, Spring or Quarkus, and frontend technologies like Angular and React
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 Experienced with Kafka is a plus and capable of integrating multiple data sources, APIs and databases into a cohesive and efficient system
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 Strong grasp of SQL and NoSQL DB like MongoDB, including performance tuning and schema design
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 Practiced in DevOps methodologies, particularly CI/CD and test automation, to enhance software quality and delivery speed
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 Excellent problem-solving abilities and a strong team player with a track record of working in an agile development environment
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Software Engineer - Full Stack

Join Sumerge and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sumerge

About Company

Staff Business Analyst

Staff Business Analyst

TechOps & Support Manager

Software Engineer - Full Stack