Urwah Admin

Sumerge

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 At Sumerge, Staff IT Engineers own the reliability, security, and performance of our IT infrastructure. They evaluate user needs, design and implement efficient network and system configurations, and ensure seamless operations across endpoints, applications, and cloud environments.
 
 
 Our ideal candidate combines deep technical expertise with a proactive, service-oriented mindset. They take ownership of diagnosing and resolving complex issues, strengthening system security, and continuously enhancing operational efficiency to enable smooth digital experiences across the organization.
 
 
 
 
 Requirements
 
 
 
 
 &middot; Evaluate user needs and system functionality to deliver reliable, secure, and high-performing IT services that meet business objectives.
 
 
 &middot; Own the diagnosis and resolution of complex IT incidents across infrastructure layers to minimize downtime and service disruption.
 
 
 &middot; Implement, maintain, and optimize network infrastructure components, ensuring scalability, availability, and compliance with IT standards.
 
 
 &middot; Collaborate with the System Administration team to approve and deploy updates, patches, and configuration changes that enhance system performance and security.
 
 
 &middot; Ensure smooth operation of all IT systems &mdash; including endpoint protection, print services, and email platforms &mdash; through regular monitoring and performance evaluations.
 
 
 &middot; Administer and secure IT systems to maintain optimal reliability, resilience, and alignment with organizational security frameworks.
 
 
 &middot; Deploy and operate security tools to detect, analyze, and remediate vulnerabilities across diverse systems and applications.
 
 
 &middot; Contribute to the continuous development of security policies, procedures, and governance protocols to safeguard Sumerge's IT assets.
 
 
 &middot; Maintain and approve accurate technical documentation and IT asset inventory to ensure traceability, accountability, and compliance readiness.
 
 
 &middot; Supervise and mentor junior IT engineers, fostering technical growth and adherence to best practices.
 
 
 &middot; Collaborate cross-functionally with Infrastructure, Security, and Operations teams to resolve escalations and improve process efficiency.
 
 
 &middot; Report daily progress, incidents, and risk updates to the Senior IT Infrastructure &amp; Security Engineer to ensure operational visibility and alignment
 
 
 
 
 Qualifications:
 
 
 
 &middot; Bachelor's degree in Business Administation, or related field.
 
 
 &middot; 5+ years of experience in IT infrastructure, systems administration, or network management within a technology-driven environment.
 
 
 &middot; Proven ability to diagnose and resolve complex IT and network issues with minimal supervision.
 
 
 &middot; Strong understanding of network architecture, information security principles, and system optimization techniques.
 
 
 &middot; Proficiency in endpoint management, backup and recovery tools, and cloud-based environments.
 
 
 &middot; Excellent analytical, communication, and collaboration skills with a proactive and ownership-driven mindset.
 
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Staff System Admin

<div>
 
 At Sumerge, our Platform Engineering team is at the core of our operational excellence, setting up robust infrastructure and integrating cutting-edge DevOps tools across diverse projects and client environments. The team specializes in deploying and managing container orchestration platforms like Kubernetes and Redhat OpenShift, and expertly configures databases such as MongoDB, event streaming platforms like Kafka to ensure seamless, scalable, and secure operations.&nbsp;
 
 
 By automating and optimizing our development pipelines, our platform engineers enable our development teams to deliver high-quality software solutions faster and more efficiently.&nbsp;
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design and implement robust infrastructure solutions using container orchestration platforms like Kubernetes and Redhat OpenShift
 </li>
 <li>
 Configure and manage middleware technologies and databases such as Kafka, MongoDB, MS SQL, Redis ensuring data consistency, security, and accessibility
 </li>
 <li>
 Develop and maintain CI/CD pipelines to streamline development and deployment processes
 </li>
 <li>
 Collaborate with development teams to understand their infrastructure needs and provide expert guidance
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 <li>
 Design and implement observability and monitoring solutions
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 Monitor system performance, troubleshoot issues, and ensure system reliability and efficiency
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 <li>
 Stay abreast of new technologies and continuously improve our infrastructure architecture based on evolving project and client needs
 </li>
 <li>
 Guide and mentor junior engineers
 </li>
 
 
 
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 B.S. or higher in Computer Science, Engineering, or a related technical field is preferred
 </li>
 </ul>
 <ul>
 <li>
 5+ years of experience in&nbsp;platform engineering, system administration, or a related field
 </li>
 <li>
 Strong expertise in Kubernetes and OpenShift, with proven experience in deploying and managing scalable applications
 </li>
 <li>
 Solid understanding of CI/CD methodologies and tools, and experience with DevOps automation tools (Jenkins , azure-DevOps , Gitlab-ci , Tekton)
 </li>
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 Excellent problem-solving skills and the ability to work collaboratively in a dynamic team environment
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 Experience in Redhat Enterprise Linux operating system and Windows server
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 Understanding DevOps practices and processes
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 Demonstrated ability in security design and implementation practices, specifically in securing platforms and data in on-prem and cloud environment, including the implementation of security protocols and compliance measures
 </li>
 
 </ul>
 
 
 Bonus Points
 
 
 
 
 <ul>
 <li>
 Experience with Redhat ACM , ACS&nbsp;
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 <li>
 Experience with deploying and administrating confluent/Kafka/MongoDB&nbsp;
 </li>
 <li>
 Experience with IBM cloudpaks&nbsp;
 </li>
 <li>
 Experience with Ansible/Teraform
 </li>
 </ul>
</div>

Staff Platform Engineer

<div>
 
 The Account Management team at Sumerge grows our business by building and maintaining successful long-term client partnerships, adopting diverse strategies and innovative account management approaches to shape powerful opportunities, introduce innovative solutions and add value to our clients.
 
 
 Our Account Managers aspire to deliver a positive customer experience, persistently explore and uncover our clients' business needs and understand how our range of product offerings can benefit their business.
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Working closely with accounts to determine their present and future needs and proposing suitable products, services and upgrades in order to maintain and grow revenue for the organization
 </li>
 <li>
 Acting as the main interface between the client and the organization to ensure an optimal level of service is provided at all times and continually seeking the opportunity to participate in the client's strategic business planning processes
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 Conducting sales presentations and product demonstrations where applicable
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 Coordinating the preparation of Sales proposals, tenders/bids, and contracts
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 Preparing account and opportunity plans
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 Identifying and gaining new business through cold calling, mailing, and referrals
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 Coordinating with Technical Support staff regarding technical issues to ensure client retention and continued business
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 Reporting pipeline activities, leads and opportunities' status and maintaining assigned clients' information.&nbsp;
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 Archiving offers, proposals and relevant documents on CRM
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 Building relationships with partners/vendors and identifying areas of mutual interest as a means of maintaining a business relationship
 </li>
 
 
 
 
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2-5 years of relevant experience in B2B Sales
 </li>
 </ul>
</div>

Sales Account Manager

Join Sumerge and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sumerge

About Company

Staff System Admin

Staff Platform Engineer

Sales Account Manager