Urwah Admin

Sumerge

<div>
 
 At Sumerge, Staff IT Engineers own the reliability, security, and performance of our IT infrastructure. They evaluate user needs, design and implement efficient network and system configurations, and ensure seamless operations across endpoints, applications, and cloud environments.
 
 
 Our ideal candidate combines deep technical expertise with a proactive, service-oriented mindset. They take ownership of diagnosing and resolving complex issues, strengthening system security, and continuously enhancing operational efficiency to enable smooth digital experiences across the organization.
 
 
 
 
 Requirements
 
 
 
 
 &middot; Evaluate user needs and system functionality to deliver reliable, secure, and high-performing IT services that meet business objectives.
 
 
 &middot; Own the diagnosis and resolution of complex IT incidents across infrastructure layers to minimize downtime and service disruption.
 
 
 &middot; Implement, maintain, and optimize network infrastructure components, ensuring scalability, availability, and compliance with IT standards.
 
 
 &middot; Collaborate with the System Administration team to approve and deploy updates, patches, and configuration changes that enhance system performance and security.
 
 
 &middot; Ensure smooth operation of all IT systems &mdash; including endpoint protection, print services, and email platforms &mdash; through regular monitoring and performance evaluations.
 
 
 &middot; Administer and secure IT systems to maintain optimal reliability, resilience, and alignment with organizational security frameworks.
 
 
 &middot; Deploy and operate security tools to detect, analyze, and remediate vulnerabilities across diverse systems and applications.
 
 
 &middot; Contribute to the continuous development of security policies, procedures, and governance protocols to safeguard Sumerge's IT assets.
 
 
 &middot; Maintain and approve accurate technical documentation and IT asset inventory to ensure traceability, accountability, and compliance readiness.
 
 
 &middot; Supervise and mentor junior IT engineers, fostering technical growth and adherence to best practices.
 
 
 &middot; Collaborate cross-functionally with Infrastructure, Security, and Operations teams to resolve escalations and improve process efficiency.
 
 
 &middot; Report daily progress, incidents, and risk updates to the Senior IT Infrastructure &amp; Security Engineer to ensure operational visibility and alignment
 
 
 
 
 Qualifications:
 
 
 
 &middot; Bachelor's degree in Computer Science, Computer Engineering, or related technical field.
 
 
 &middot; 5+ years of experience in IT infrastructure, systems administration, or network management within a technology-driven environment.
 
 
 &middot; Proven ability to diagnose and resolve complex IT and network issues with minimal supervision.
 
 
 &middot; Strong understanding of network architecture, information security principles, and system optimization techniques.
 
 
 &middot; Proficiency in endpoint management, backup and recovery tools, and cloud-based environments.
 
 
 &middot; Excellent analytical, communication, and collaboration skills with a proactive and ownership-driven mindset.
 
</div>

Staff Infrastructure Engineer

<div>
 
 Sumerge's Technical Support team sets new standards of customer experience. Through immense support and instant problem solving, our support engineers fulfill our customers' desires by exploring new technology areas, products, and multi-technology solutions.
 
 
 The Support team takes our deep technical expertise and tailors proficient solutions according to the clients' needs and goals allowing them to grow and solve their biggest business challenges by getting the most out of our offerings.
 
 
 Ultimately, you will be a person our clients trust. They will rely on you to provide timely and accurate solutions to their technical problems.
 
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
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 Leverages support processes, systems, and tools to resolve a variety of technical problems
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 </ul>
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 Reaches clients either via phone, email or chat with an appropriate action plan
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 Owns problems through resolution, properly escalate unresolved issues to appropriate internal teams (software developers, system admins ...etc)
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 Manages, prioritizes, and responds to cases within defined SLA's
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 Provides prompt, efficient, detailed, customer-oriented service
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 Creates and maintains problem resolution procedures
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 Ensures all issues are properly logged
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 Investigates application issues and customer-driven production problems
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 Performs technical troubleshooting of issues, resolution and document the solution for issues
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 Identifies and develops tools, techniques, and procedures for improving the performance, availability, and reliability of applications
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 Works with development and engineering teams to design and refine processes, procedures, and delivery mechanisms
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 </ul>
 
 Requirements
 
 
 
 <ul>
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 0-2 years of relevant experience
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 </ul>
 <ul>
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 Bachelor's degree in Computer Science or equivalent education in a related discipline
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 </ul>
</div>

Associate TechOps & Support Engineer

<div>
 
 At Sumerge, we create distinct value for our customers and truly believe that the customers come first. We focus on building long-lasting partnerships with our customers and treat them with honesty and respect. We build solutions around their needs, promoting effectiveness and efficiency using the latest technological innovations. As part of the project management team, you will work hand-in-hand with our customers, engineers, sales, and finance teams, bridging the technical and business worlds to deliver the utmost value to our customers. Our ideal project managers lead by example and inspire others with their thirst for excellence. They take action and make wise decisions despite ambiguity. They care intensely about our people, our customers, and our success.
 
 
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
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 Leads team on a small project or segment of a large project.
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 Manages project plans, activity definition, sequencing, estimating, assigning and schedule control.
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 Estimates and controls project costs and budgets.
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 Plans and ensures the execution of quality assurance and testing activities.
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 Develops team skills and manages the project team.
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 Communicates and guarantees information distribution to team members, customers, and management.
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 Identifies and analyzes risks and performs mitigation planning, monitoring, and execution. Regularly reports on project costs and progress
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 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science or Engineering
 </li>
 </ul>
 <ul>
 <li>
 2-5 years of relevant experience
 </li>
 </ul>
</div>

Associate Software Project Manager

<div>
 
 At Sumerge, our Accounts Payable Accountant is essential for maintaining the accuracy and timeliness of financial transactions associated with expenditures. This critical role ensures that all vendor transactions are recorded accurately and that payments are processed efficiently. As an Accounts Payable Accountant, you will work closely with various departments to facilitate smooth financial operations and promote fiscal responsibility.
 
 
 The ideal candidate will possess strong attention to detail, effective communication skills, and a commitment to maintaining financial integrity. You will play a vital role in ensuring that our financial practices align with Sumerge's goals and contribute to our growth and success.
 
 
 
 Responsibilities
 
 
 
 <ul>
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 Ensure timely review and recording of vendor invoices with proper documentation and approvals
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 Maintain accuracy in invoice data and general ledger entries
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 Process routine reconciliations for credit cards and bank accounts
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 Facilitate the execution of payments including checks, ensuring completeness of supporting documents, and approvals
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 Manage petty cash settlements on a weekly basis, ensuring proper documentation
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 Verify vendor accounts, process payments, and resolve discrepancies related to purchase orders, invoices, or payments.
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum 2 years of experience in an accounts payable or similar accounting role
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 Experience with
 
 Microsoft Dynamics 365
 
 is preferred
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 Solid understanding of finance, accounting principles, and bookkeeping practices
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 Excellent analytical and problem-solving skills
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 </ul>
</div>

Accounts Payable Accountant

Join Sumerge and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sumerge

ABOUT_COMPANY

Staff Infrastructure Engineer

Associate TechOps & Support Engineer

Associate Software Project Manager

Accounts Payable Accountant