Abrar Admin

Summit School Services LLC.

<div><div><div><div><p>Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.</p></div></div><div></div><div><b><br>
Responsibilities:</b></div><ul><li>
Provides overall CSC operational leadership by directing student transportation services, driver training and vehicle maintenance programs to support the operating plan and overall business goals.</li><li>
Provides staff leadership by promoting and ensuring safe, efficient and effective operations</li><li>
Monitors staff training requirements and ensure all employees obtain the required skills and abilities to perform their job assignments.</li><li>
Sets performance expectations, coaches and counsels all direct reports in an effort to meet operational expectations; administers employee discipline as necessary.</li><li>
Ensure overall compliance with Company policies and/or processes. Escalate violations of policy and procedures with General Manager and/or Corporate personnel.</li><li>
Oversees compliance with state and district regulations</li><li>
Attends meetings with School District Representatives and represents company in professional manner</li><li>
Prepares and submits required customer-related reports in a timely manner.</li><li>
Documents and manages customer or employee complaints and review customer survey data</li><li>
Responsible for knowledge of CSC contracts and accompanying operational requirements.</li><li>
Collects and audits employees' time sheets.</li><li>
Manages direct and indirect hours to ensure budget requirements are met and collects and audits employees' time sheets as needed.</li><li>
Examines and reviews the daily exception report.</li><li>
Approves all expenditures in accord with company guidelines.</li><li>
Ensures the effective utilization of vehicles.</li><li>
Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager</li><li>
Oversees the optimization of vehicle routing</li></ul><div>
Company name is: Durham School Services</div></div><br>
Annual salary range $75,000 - $85,000.<p></p><p><b><br>
Qualifications</b></p><p></p><div><br>
<ul><li>
High School diploma or equivalent. Some college preferred.</li><li>
5+ years&rsquo; work experience required, with 3 years in ground transportation industry preferred; this can be waived with a minimum of 1-year supervisory experience. College education can be substituted for up to 2 years required work experience.</li><li>
Supervisory experience preferred; specifically experience supervising/training a driver workforce</li><li>
Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software</li><li>
Strong leadership skills and interpersonal skills</li><li>
Strong organizational and group presentation skills</li><li>
Well-developed multi-tasking and time management skills</li><li>
Possess a valid Commercial Driver&rsquo;s License with appropriate endorsements</li><li>
Bi-lingual abilities a plus</li></ul><p></p><p><i><br>
Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.</i></p><p><i>
We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.</i></p><p><i>
At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.</i></p><p><i>
Summit School Services LLC&rsquo;s independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer</i></p><p><i>
The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.</i></p></div></div>

Operations Supervisor

<div><p>Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.</p><p></p><p><b><br>
Responsibilities:</b></p><ul><li>
Take field trip or Charter business orders through the electronic mail system or over the phone</li><li>
Provide accurate pricing information to customers</li><li>
Enter and record trips into company&rsquo;s proprietary data base system</li><li>
Determine map routes, assign driver coverage and provide trip details to Drivers and Dispatchers</li><li>
Generate trip reports as needed for CSC management or others</li><li>
Communicate with customers, invoice trips and track payments</li><li>
Complete Accounts Receivable, Accounts Payable, and Payroll tasks related to Charter and field trips</li><li>
Perform general office duties including writing letters, generating reports, drafting pay-memos, copying, filing, faxing, etc.</li><li>
Encourage compliance with company policies and procedures</li><li>
Perform various administrative tasks</li><li>
Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager</li><li>
Other duties as assigned</li></ul><p></p><p><b><br>
Qualifications</b></p><p></p><p><b><br>
Qualifications:</b></p><ul><li>
High school Diploma or equivalent required; completion of college level courses preferred</li><li>
3-5 years&rsquo; experience in customer service environment required</li><li>
Strong customer service skills required</li><li>
Solid data entry skills required</li><li>
Proficient use of computers required; Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc</li><li>
One or more years of driving experience on field trips preferred</li><li>
Ability to acquire CDL and perform as a cover driver</li><li>
Strong verbal communication skills and telephone etiquette skills; ability to respond and present professionally to callers and customers.</li><li>
Highly organized and able to work with minimal supervision</li></ul><p></p><p><i><br>
Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.</i></p><p><i>
We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.</i></p><p><i>
At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.</i></p><p><i>
Summit School Services LLC&rsquo;s independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer</i></p><p><i>
The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.</i></p></div>

Trip Coordinator

<div><div><div><div><p>Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.</p></div></div><div><b>
Responsibilities:</b></div><ul><li>
Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work.</li><li>
Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished on-time.</li><li>
Communicates all relevant details of driving assignments to drivers to ensure proper execution.</li><li>
Assist drivers with routing directions and directs them to perform special services when required.</li><li>
Recommends appropriate disciplinary action, up to and including suspensions and/or discharge, for part-time staff for violations of company policies.</li><li>
Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route.</li><li>
Notifies District and building personnel of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service.</li><li>
Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with district and state requirements.</li><li>
Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery.</li><li>
Maintains high compliance to dispatch standard operating procedures.</li><li>
Handles customer concerns and requests for information in an expeditious and professional manner.</li><li>
Escalates unresolved issues to management as appropriate.</li><li>
Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager</li><li>
Other duties as assigned</li></ul><div></div><div><br>
Company name is: Durham School Services</div></div><p></p><p><b><br>
Qualifications</b></p><p></p><div><br>
<ul><li>
High school diploma or GED</li><li>
Previous dispatch experience is preferred;</li><li>
Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching.</li><li>
Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal &amp; telephone skills).</li><li>
Ability to read and interpret documents and instructions from customers and other team members</li><li>
Ability to perform work activities requiring cooperation and instruction</li><li>
Ability to function in a fast-paced environment, under substantial pressure</li><li>
Ability to work within the appropriate level of independence</li><li>
Ability to problem solve</li><li>
Ability to operate two-way and emergency radio systems</li><li>
Ability to use office machines (fax, scanner, copier, zip drive, telephone system)</li><li>
Ability to use Microsoft Office Program and computerized routing software.</li><li>
Ability to work independently</li><li>
Ability to read road and street maps</li><li>
Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities</li><li>
Bi-lingual abilities a plus</li></ul><p></p><p><i><br>
Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.</i></p><p><i>
We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.</i></p><p><i>
At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.</i></p><p><i>
Summit School Services LLC&rsquo;s independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer</i></p><p><i>
The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.</i></p></div></div>

Dispatcher

<div><div><div><div><p>Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.</p></div></div><div></div><div><b><br>
Responsibilities:</b></div><ul><li>
Produce and maintain a master record of all routes and provide operating copies daily</li><li>
Read and keep up to date with all documents relating to the routing program. (Manuals, updates, maps, etc.)</li><li>
Produce and maintain cost efficient and timely routes</li><li>
Meet all deadlines relating to schedules set up for the routing process</li><li>
Coordinate with Dispatch to establish route standards for time and miles</li><li>
Provide excellent customer service when working directly with customers, parents and employees</li><li>
Produce and maintain a written record of problems related to the routing program on a daily basis with clean copies to the General Manager weekly</li><li>
Maintain the work area in a neat and professional condition daily</li><li>
Maintain a professional appearance</li><li>
Ability to work well under pressure</li><li>
Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager</li><li>
Other duties as assigned</li></ul><div>
Company name is: Durham School Services</div></div><p></p><p><b><br>
Qualifications</b></p><p></p><div><br>
<ul><li>
High school diploma or GED</li><li>
Previous dispatch experience is preferred; bi-lingual abilities a plus</li><li>
Ability to organize and prioritize time to balance conflicting demands related to customer care and routing.</li><li>
Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal &amp; telephone skills).</li><li>
Ability to problem solve in an effort to meet schedule requirements</li><li>
Ability to operate two-way and emergency radio systems</li><li>
Ability to use office machines (fax, scanner, copier, zip drive, telephone system)</li><li>
Ability to use Microsoft Office Program and computerized routing software.</li><li>
Verbal communication skills to provide effective advice and interpretation that are readily understandable.</li><li>
Written communication skills to prepare materials and reports</li><li>
Customer service skills to provide excellence in customer service to internal and external stakeholders</li></ul><p></p><p><i><br>
Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.</i></p><p><i>
We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.</i></p><p><i>
At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.</i></p><p><i>
Summit School Services LLC&rsquo;s independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer</i></p><p><i>
The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.</i></p></div></div>

Router

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Summit School Services LLC.

About Company

Operations Supervisor

Trip Coordinator

Dispatcher

Router