Qureos Mentor

Summit Technologies & Solutions, Inc.

Description of Duties:<ul><li>The Junior Atlassian Administrator supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will:</li><li>Support our lead administrator in managing our Atlassian applications (Jira, Confluence, Jira Align) in IL5 and IL6 environments.</li><li>Learn to handle the day-to-day operational tasks essential to our mission's success.</li><li>Assist with user account management, perform routine system checks, apply patches and updates under supervision, and help resolve user-reported issues.</li><li>Assist in the day-to-day administration of Jira, Confluence, and Jira Align, including back-end support tasks, basic configuration, and user account creation under the guidance of the lead administrator.</li><li>Serve as a key support contact for users and team members, helping to troubleshoot issues and gather information for the lead administrator.</li><li>Help prepare and track Remedy-based Change Requests for application updates, installations, and other modifications as part of the change management process.</li><li>Support the lead administrator in performing routine application updates, security patching, and STIG updates to ensure system compliance and health.</li><li>Collaborate with team members to resolve user support tickets and assist in gathering information from customers and system owners for minor requirement updates.</li></ul>The successful candidate will:<ul><li>Have a methodical approach to problem-solving and a keen eye for detail.</li></ul>Basic Requirements:<ul><li>Must have 6, or more, months of systems administration experience</li><li>Must have a current DoD 8570 Level II Certification such as CompTIA Security+ CE or higher</li><li>Must have an active DoD Secret Security Clearance</li></ul>Desired Requirements:<ul><li>Have experience with Atlassian tools (Jira, Confluence) or other ticket-tracking systems is a significant plus.</li><li>Have a basic understanding of IT concepts, such as system patching, user permissions, and application configuration.</li><li>Have experience in a customer-facing or user support role.</li><li>Have a basic familiarity with cloud environments like Microsoft Azure is beneficial but not required.</li></ul>Job Type: Full-timePay: $72,000.00 - $97,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Junior Atlassian Administrator

Join Summit Technologies & Solutions, Inc. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Summit Technologies & Solutions, Inc.

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Junior Atlassian Administrator