Qureos Mentor

Sun Chemical

<div>ABOUT THE ORGANIZATION 
Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers. 
Sun Chemical Corporation is a subsidiary of Sun Chemical Group Co&ouml;peratief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter 
THE ROLE 
Join the Customer Service team at our location in Istanbul as a Customer Service Representative. In this role, you will manage the Order-to-Cash (OTC) process, from customer purchase orders to payment receipt. Your key responsibilities will include: 
<ul><li>
Accurately entering orders and monitoring their processing while keeping the customers informed at all stages</li><li>
Handling returns, issuing credit notes, and processing sample orders efficiently</li><li>
Optimizing order size, frequency, and the entire supply chain, including goods issue and shipment tracking</li><li>
Addressing customer inquiries and collaborating across departments</li><li>
Continuously improving processes to enhance efficiency and customer satisfaction</li></ul>
YOUR PROFILE 
<ul><li>
Solid professional experience in a comparable position, such as customer service, supply chain, logistics, or procurement</li><li>
Knowledge of order management and supply chain processes</li><li>
Experience with SAP R3 &ndash; SD module is an advantage</li><li>
Fluent in English, knowledge of other languages such as Italian or French would be a plus</li><li>
Excellent communication skills</li></ul>
ADDITIONAL INFORMATION 
Do you have questions regarding the application process? Please feel free to contact our Talent Acquisition Team at sun-careers@sunchemical.com. 
EQUAL EMPLOYMENT OPPORTUNITY 
It is Sun&rsquo;s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law. 
Employment agencies are an important component of our talent acquisition strategy, and we value the partnerships we have built with our preferred vendors. We will not accept unsolicited resumes from employment agencies for any employment opportunity. All resumes submitted by search firms to any employee at Sun Chemical or directly to hiring managers in any form without a signed contract on file, and search engagement for that position, will be deemed unsolicited in nature, and no fee will be paid in the event the candidate is hired as a result of the referral or through other means. Additionally, any resume submitted without a contract in place will be considered property of Sun Chemical and no fees will be paid to the agency if the candidate is hired.</div>

Customer Service Operations Representative

<div>ABOUT THE ORGANIZATION 
Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers. 
Sun Chemical Corporation is a subsidiary of Sun Chemical Group Co&ouml;peratief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter 
We are looking for a strategic and results-driven Director of Contract Manufacturing to join our global Technology and Manufacturing team. In this leadership role, you will spearhead initiatives aimed at enhancing operational performance, fortifying supply chain resilience, and driving sustainable value across our international manufacturing network. This remote position offers flexibility and can be based in either North America or the EMEA region, depending on the candidate&rsquo;s location and preference. While this is a remote role, strong preference will be given to candidates located near one of our major operational hubs. Responsibilities will include:
<ul><li>Identify and develop Contract and Toll Manufacturing partnerships to achieve cost savings, secure supply chains, and optimize production capacity</li><li>
Collaborate closely with SBU Presidents, Product Managers, and Business Unit leadership to align manufacturing strategies with commercial goals</li><li>
Analyze internal manufacturing capabilities to identify opportunities for external production and asset utilization improvements</li><li>
Establish a decision-making matrix to evaluate and prioritize internal versus external manufacturing solutions.</li><li>
Design and implement a strategic Annual Operating Plan (AOP) for Contract &amp; Toll Manufacturing initiatives.</li><li>
Partner with Procurement to develop world-class framework agreements supporting flexible and secure manufacturing partnerships</li><li>
Manage a comprehensive project portfolio, ensuring the optimal use of internal resources and timely integration of external manufacturing opportunities</li><li>
Embed rigorous safety and compliance standards into all Contract and Toll Manufacturing processes and partnerships</li></ul><ul><li>
Bachelor&rsquo;s degree in business, Engineering, Chemistry, or a related discipline; an advanced degree (MS or PhD) is preferred</li><li>
Deep understanding of chemical manufacturing processes, combined with more than 10 years&rsquo; experience in operations leadership, product management, or commercial roles within international manufacturing organizations</li><li>
Demonstrated success in P&amp;L management and operational leadership, with strong analytical and financial acumen</li><li>
Proven ability to transform strategic initiatives into executable operational solutions across complex global environments</li><li>
Experience working with ERP systems such as SAP and advanced data analysis tools</li><li>
Excellent organizational skills, leadership capabilities, and stakeholder management abilities at senior and executive levels</li><li>
Fluent English skills (both written and spoken) are mandatory; proficiency in German is a strong advantage</li><li>
Strong expertise in contract negotiation, risk mitigation, and the implementation of safe manufacturing practices</li><li>
This role will require, 40-50% domestic and international travel</li></ul>
The salary range for this position is, $145,000-$200,000 
BENEFITS 
 
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short and long term disability benefits, 401(k)+match and life insurance. Eligibility of benefit timing may vary. 
EQUAL EMPLOYMENT OPPORTUNITY 
It is Sun&rsquo;s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law. 
Employment agencies are an important component of our talent acquisition strategy, and we value the partnerships we have built with our preferred vendors. We will not accept unsolicited resumes from employment agencies for any employment opportunity. All resumes submitted by search firms to any employee at Sun Chemical or directly to hiring managers in any form without a signed contract on file, and search engagement for that position, will be deemed unsolicited in nature, and no fee will be paid in the event the candidate is hired as a result of the referral or through other means. Additionally, any resume submitted without a contract in place will be considered property of Sun Chemical and no fees will be paid to the agency if the candidate is hired.</div>

Director of Contract Manufacturing Services

Join Sun Chemical and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sun Chemical

ABOUT_COMPANY

Customer Service Operations Representative

Director of Contract Manufacturing Services