Qureos Mentor

Sun River Health

<div>Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a full-time remote Call Center Patient Care Advisor. The Call Center Agent will assist in presenting the &ldquo;Face/Voice&rdquo; of Company&rsquo;s services to our current and potential patient populations. He/she will coordinate scheduling medical, Mental Health and COVID related appointments for all Primary Care sites.
This position is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills. This staff member will be responsible for all aspects of answering telephone calls. They will route calls appropriately and manage appointments. Performs job duties in compliance with systems and job specific standards.
ESSENTIAL FUNCTIONS:
<ul><li>Answer all incoming external and internal calls.
</li><li>Responsible for scheduling appointments for all clinic sites through the electronic health record.
</li><li>Update patient demographics on the electronic health record as needed.
</li><li>Perform outreach calls to patients who have missed their appointments and other outbound calls as needed for the health center.
</li><li>Assist in some clerical aspects and support duties, which may include, but not be limited to, taking messages, and word processing
</li><li>Assist with peer training for the development and support of new Call Center personnel to ensure their knowledge of the Company&rsquo;s appointment availability, lines of business, services provided and other significant information delivered to patients.
</li><li>Conduct calls according established to policy and procedure governing quality benchmarks; assist in CQI activities as needed
</li><li>Act as a successful team member by being receptive to feedback and coaching
</li><li>Follow all standard operating procedures and display reliability and have willingness to develop and consistently improve.
</li><li>Provide coverage for other departments, i.e., front desk, as directed by manager
</li><li>Performed other duties as needed.
</li></ul>Must be able to work the following schedules Monday-Saturday
8AM - 4PM, 9:30AM - 5:30PM, 10AM-6PM and flexible to work Saturdays
The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of the job. It is not to be construed as an exhaustive statement of all the job functions.
EDUCATION/EXPERIENCE:
<ul><li>A minimum of two (2) years experience in a service-related function. Previous call center and /or healthcare customer service type position, previous team leader or supervisory experiences are a plus. High School diploma or equivalency required. Associate Degree preferred
</li><li>Excellent communication and interpersonal skills; including but not limited to over-the-phone speaking voice and clarity.
</li><li>Ability to utilize various computer systems, including but not limited to Microsoft Word, Excel and PowerPoint and company scheduling and intra-net systems; able to pass company minimum keyboarding tests.
</li><li>Demonstrated organizational skills, timeliness is managing tasks and ability to analyze and forecast team needs based on volume trends identified.
</li><li>Demonstrated ability to establish and maintain excellent customer and employee relations.
</li><li>Demonstrated ability to motivate others and be a team player/leader.
</li><li>Bi-lingual communication (verbal / written), preferred.
</li></ul>Sun River Health is a network of over 40 Federally Qualified Health Centers (FQHCs) providing primary, dental, pediatric, OB-GYN, and behavioral health care to over 245,000 patients annually. With a dedicated staff of 2,000 doctors, nurses, and health care professionals, we pride ourselves on delivering high-quality, affordable care to those who need it most. Sun River Health started in 1975 when four African American mothers spearheaded efforts to open our first health center in Peekskill, New York to deliver accessible, high-quality, affordable services to patients in need no matter their race, religion, income, or insurance status. Today, after 45 years of service, Sun River Health is still delivering on that promise to communities across the Hudson Valley, New York City, and Long Island.
Job Type: Full time
Salary: $20.00 - 23.13 per hour</div>

Patient Care Advisor - Remote

<div>Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a Full Time Medical Assistant at to support our Inwood location in the city of the Bronx, NY.
A Medical Assistant helps patients and the clinical team at designated health center in support of medical care as directed by the nursing and medical staff and pursuant to the objectives and policies of the Center. This position performs job duties in compliance with systems and job specific standards and additional jobs or duties assigned.
Essential Duties and Responsibilities of a Medical Assistant:
<ul><li>Completes the rooming process and takes vital signs, vision, and/or hearing tests, record patient data in eCW, (laboratory results, pain level, PEAS, PhQ, Smoke status, etc.) Document reason for visit.
</li><li>Perform in-house labs, collect specimens for out-side labs (ex. Pap, cultures, etc) perform quality control in accordance with organizational protocols.
</li><li>Keeps clinical area stocked and in good order. Assures that all dated material is kept current and disposes of outdated supplies.
</li><li>Cleans and sterilizes all equipment and logs each time this service is performed.
</li><li>Perform basic clerical work in service area; answer phones in appropriate manner, communicate problems/concerns to nurse; handle telephone inquires
</li><li>Ensures all appropriate logs are maintained.
</li></ul>Minimum Education Requirement: High School diploma/ GED with Medical Assistant Training Certificate
 
 
Preferred Education Requirement: Associate's degree with Medical Assistant Training Certificate
Minimum Related Work Experience: 0-1 year
Sun River Health is a network of over 40 Federally Qualified Health Centers (FQHCs) providing primary, dental, pediatric, OB-GYN, and behavioral health care to over 245,000 patients annually. With a dedicated staff of 2,000 doctors, nurses, and health care professionals, we pride ourselves on delivering high-quality, affordable care to those who need it most. Sun River Health started in 1975 when four African American mothers spearheaded efforts to open our first health center in Peekskill, New York to deliver accessible, high-quality, affordable services to patients in need no matter their race, religion, income, or insurance status. Today, after 45 years of service, Sun River Health is still delivering on that promise to communities across the Hudson Valley, New York City, and Long Island.
Job Type: Full Time
Pay: $20.50 - $23.56 per hour</div>

Full Time - Medical Assistant - Inwood

<div>
 
 Job Description
 
 
 
 Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking Full-Time Nurse Practitioner to join our team supporting The HUB site, located in Bronx, NY.
 
 
 A Nurse Practitioner, under the direction of the of a physician, is responsible for planning, evaluating and delivering the health care of patients on assigned service. Emphases preventative health measures and education of patients. She/he will perform other duties as assigned and in compliance with systems and job specific standards.
 
 
 
 Job type: Full-Time
 
 
 
 
 Annual salary: $154,876.00 - $167,377.60
 
 
 
 
 Sign-on Bonus: $3,500.00
 
 
 
 
 Essential Duties And Responsibilities For a Nurse Practitioner
 
 
 
 <ul>
 <li>
 Takes histories, performs physical examinations, gives immunizations (as necessary) and does patient education and counseling.
 </li>
 <li>
 Orders appropriate lab work, draws blood for lab work if needed, and performs some lab tests such as wet prep microscopic exams.
 </li>
 <li>
 Prescribes treatment for minor illnesses, and consults with physician regarding medication, chronic illness and referrals when appropriate.
 </li>
 <li>
 Maintains legible and appropriate documentation and reviews records periodically. Does follow-up of abnormal pap smears and reportable STD&rsquo;s.
 </li>
 <li>
 Attends case conferences involving patients.
 </li>
 <li>
 Attends continuing education programs to increase skills and knowledge.
 </li>
 <li>
 Attends provider meetings and participates in quality improvement programs and team assignments.
 </li>
 <li>
 Identifies and categorizes each patient&rsquo;s age-specific grouping of needs, such as those infants, adolescent, or geriatric patients.
 </li>
 <li>
 Follows OSHA standards of infection control under CDC guidelines endorsed by department, organization, and overseen by Infection Control Officer.
 </li>
 <li>
 Provides safe and successful performance, including meeting productivity, quality and patient satisfaction standards.
 
 
 </li>
 </ul>
 
 Minimum Education Requirement
 
 
 
 <ul>
 <li>
 Master&rsquo;s Degree
 
 
 </li>
 </ul>
 
 Minimum Work Related Experience
 
 
 
 <ul>
 <li>
 1-3 years of experience working as a Nurse Practitioner in Primary Care
 
 
 </li>
 </ul>
 
 Preferred Work Experience
 
 
 
 <ul>
 <li>
 3+ Years of experience as a Nurse Practitioner in Primary Care
 
 
 </li>
 </ul>
 
 Minimum Licensure
 
 
 
 <ul>
 <li>
 Valid license as a Nurse Practitioner in New York State and CPR/BLS
 
 
 </li>
 </ul>
 
 Required Skills &amp; Knowledge
 
 
 
 <ul>
 <li>
 Knowledge of diagnostic and treatment procedures that nurse practitioners are trained to do and are necessary for practicing in health care centers.
 </li>
 <li>
 Competence in delivery of health care to patients (including preventative health education)
 </li>
 <li>
 Ability to collaborate with other members of the Health Center in order to maintain high quality standards and achieve client satisfaction.
 
 
 </li>
 </ul>
 Sun River Health is a network of over 40 Federally Qualified Health Centers (FQHCs) providing primary, dental, pediatric, OB-GYN, and behavioral health care to over 245,000 patients annually. With a dedicated staff of 2,000 doctors, nurses, and health care professionals, we pride ourselves on delivering high-quality, affordable care to those who need it most. Sun River Health started in 1975 when four African American mothers spearheaded efforts to open our first health center in Peekskill, New York to deliver accessible, high-quality, affordable services to patients in need no matter their race, religion, income, or insurance status. Today, after 45 years of service, Sun River Health is still delivering on that promise to communities across the Hudson Valley, New York City, and Long Island.
 
 
 
 About Sun River Health
 
 
 
 Sun River Health has a rich history of providing quality, affordable health care to communities in need. Founded in the early 1970s by four African American women in Peekskill, New York, the organization was established to address the lack of accessible health services in their community. With the help of a small federal grant, the first Sun River Health site opened its doors in 1975. Over the years, Sun River Health has grown into a comprehensive Federally Qualified Health Center (FQHC) system with over 45 locations, serving more than 250,000 patients across the Hudson Valley, New York City and Long Island. Our exceptional primary care practitioners, specialists and support staff are dedicated to delivering high-quality care to all individuals, regardless of their ability to pay. In December 2018, Sun River Health expanded its reach by merging with Brightpoint Health, an FQHC network offering integrated medical, behavioral and social support services in New York City. This merger allowed us to enhance our services and continue our mission under the unified name of Sun River Health.
 
 
 
 Our Culture
 
 
 
 At Sun River Health, we believe in fostering a culture of wellness, inclusivity and recognition. Our Workforce Wellness Program promotes staff wellness through ongoing challenges and activities, encouraging participation and rewarding engagement. We celebrate our staff's dedication and person-centered spirit through the Planetree Recognition Awards, which honor innovation, leadership and community spirit. We are committed to creating a supportive and collaborative work environment where all team members can thrive. Our values of respect, integrity and excellence guide our interactions with patients and colleagues alike, ensuring that everyone receives the care and support they deserve.
 
 
 
 Benefits
 
 
 
 At Sun River Health, we are committed to building a personal relationship with our team and supporting you in every way we can. We offer competitive compensation and a comprehensive benefits package for you and your family, including:
 
 
 <ul>
 <li>
 Medical, Dental and Vision Insurance: Comprehensive health coverage to ensure you and your family stay healthy.
 </li>
 <li>
 Life and Disability Coverage: Financial protection for you and your loved ones in case of unforeseen circumstances.
 </li>
 <li>
 Retirement Savings Plan: Plan for your future with our retirement savings options.
 </li>
 <li>
 Employee Assistance Program (EAP): Access to confidential support and resources for personal and work-related issues.
 </li>
 <li>
 Employee Discount Program: Enjoy discounts on various products and services as a valued member of our team.
 </li>
 <li>
 Provider Incentive Compensation Program: Quality &amp; Productivity.
 </li>
 <li>
 Professional License, Certification and DEA Fees Reimbursement.
 
 
 </li>
 </ul>
 
 Why Join Sun River Health?
 
 
 
 <ul>
 <li>
 Mission-Driven Work: Be part of a proud network of care that offers high-quality health and social support services to communities in need.
 </li>
 <li>
 Professional Growth: We provide opportunities for career advancement and professional development.
 </li>
 <li>
 Supportive Environment: Our culture promotes wellness, inclusivity, and recognition, ensuring a supportive and collaborative work environment.
 </li>
 <li>
 Community Impact: Make a difference in the lives of individuals and families by providing quality, affordable health care.
 
 
 </li>
 </ul>
 Join us at Sun River Health and be part of an award-winning network of care that has been serving our communities since 1975. We are always looking for skilled and dedicated professionals to join our team and help us continue our mission of providing quality health care to all.
 
 
 
 Responsibilities
 
 
 
 Relation to Mission
 
 
 The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.
 
 
 Equal Employment Opportunity
 
 
 Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.
 
 
 Americans with Disabilities Act
 
 
 Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
 
 
 Job Responsibilities
 
 
 The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization.
</div>

Nurse Practitioner - The HUB

<div>Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Heath is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a full-time Certified Midwife at our Monticello site.
In consultation with physicians for high- risk patients, the Certified Midwife is responsible for planning, evaluating and delivering the health care of patients on assigned service, emphasizing preventive health measures and education of patient; and other duties as assigned.
***Sign On Bonus: $3,500 for Eligible External Applicants &ndash; Terms and Conditions Apply
Essential Duties and Responsibilities:
<ul><li>Takes histories, performs physical examinations, prescribes treatment and medication for conditions falling in the scope of his/her specialty.
</li><li>Provides on call and hospital coverage for Health Center patients where contractually obligated to do so.
</li><li>Performs deliveries as outlined in midwifery protocols and practice privileges.
</li><li>Designs and participates in quality assurance activities, including Medical Record Peer Review, performance and procedure audits, outcome audits and focused reviews.
</li><li>Provides supervision for clinical activities of nursing personnel in his/her department, including but not limited to review of protocols, telephone triage and follow-up procedures.
</li><li>Coordinates test, referrals and care of patients outside the Health Center.
</li><li>Sets standards for preventive care and diagnostic screening within his/her specialty; participates in the development of programs to carry out these standards.
</li><li>Follows OSHA standards of infection control under CDC guidelines endorsed by department, organization and overseen by Infection Control Officer.
</li><li>Provides accurate and legible documentation of care.
</li><li>Meets annual CME requirements.
</li><li>Follows established protocols with a willingness to follow evidenced-based research.
</li><li>Provides safe and successful performance, including meeting productivity, quality and patient satisfaction standards.
</li></ul>Minimum Education Requirement: Master&rsquo;s degree with Certification by the American College of Nurse Midwifery to practice in New York State
Minimum Work Related Experience: 1 year
Full time Salary : $141,650.60 - $150,277.40
<div>About Sun River Health
</div><div>Visit our website for more information: https://www.sunriver.org/
Sun River Health has a rich history of providing quality, affordable health care to communities in need. Founded in the early 1970s by four African American women in Peekskill, New York, the organization was established to address the lack of accessible health services in their community. With the help of a small federal grant, the first Sun River Health site opened its doors in 1975. Over the years, Sun River Health has grown into a comprehensive Federally Qualified Health Center (FQHC) system with over 45 locations, serving more than 250,000 patients across the Hudson Valley, New York City and Long Island. Our exceptional primary care practitioners, specialists and support staff are dedicated to delivering high-quality care to all individuals, regardless of their ability to pay. In December 2018, Sun River Health expanded its reach by merging with Brightpoint Health, an FQHC network offering integrated medical, behavioral and social support services in New York City. This merger allowed us to enhance our services and continue our mission under the unified name of Sun River Health.
Learn more about our history here: https://youtu.be/ipJsU4X_uXM
</div><div>Our Culture
</div><div>At Sun River Health, we believe in fostering a culture of wellness, and recognition. Our Workforce Wellness Program promotes staff wellness through ongoing challenges and activities, encouraging participation and rewarding engagement. We celebrate our staff's dedication and person-centered spirit through the Planetree Recognition Awards, which honor innovation, leadership and community spirit. We are committed to creating a supportive and collaborative work environment where all team members can thrive. Our values of respect, integrity and excellence guide our interactions with patients and colleagues alike, ensuring that everyone receives the care and support they deserve.</div></div>
 <div>About Sun River Health
Sun River Health has a rich history of providing quality, affordable health care to communities in need. Founded in the early 1970s by four African American women in Peekskill, New York, the organization was established to address the lack of accessible health services in their community. With the help of a small federal grant, the first Sun River Health site opened its doors in 1975. Over the years, Sun River Health has grown into a comprehensive Federally Qualified Health Center (FQHC) system with over 45 locations, serving more than 250,000 patients across the Hudson Valley, New York City and Long Island. Our exceptional primary care practitioners, specialists and support staff are dedicated to delivering high-quality care to all individuals, regardless of their ability to pay. In December 2018, Sun River Health expanded its reach by merging with Brightpoint Health, an FQHC network offering integrated medical, behavioral and social support services in New York City. This merger allowed us to enhance our services and continue our mission under the unified name of Sun River Health. 
Our Culture
At Sun River Health, we believe in fostering a culture of wellness, inclusivity and recognition. Our Workforce Wellness Program promotes staff wellness through ongoing challenges and activities, encouraging participation and rewarding engagement. We celebrate our staff's dedication and person-centered spirit through the Planetree Recognition Awards, which honor innovation, leadership and community spirit. We are committed to creating a supportive and collaborative work environment where all team members can thrive. Our values of respect, integrity and excellence guide our interactions with patients and colleagues alike, ensuring that everyone receives the care and support they deserve. 
Benefits
At Sun River Health, we are committed to building a personal relationship with our team and supporting you in every way we can. We offer competitive compensation and a comprehensive benefits package for you and your family, including:
<ul><li>Medical, Dental and Vision Insurance: Comprehensive health coverage to ensure you and your family stay healthy.
</li><li>Life and Disability Coverage: Financial protection for you and your loved ones in case of unforeseen circumstances.
</li><li>Retirement Savings Plan: Plan for your future with our retirement savings options.
</li><li>Commuter and Transit Benefits: Assistance with your daily commute to make your journey to work easier.
</li><li>Employee Assistance Program (EAP): Access to confidential support and resources for personal and work-related issues.
</li><li>Employee Discount Program: Enjoy discounts on various products and services as a valued member of our team.
</li><li>Provider Incentive Compensation Program: Quality &amp; Productivity.
</li>Provider Professional License, Certification and DEA Fees Reimbursement. 
<li>
</li></ul>Why Join Sun River Health?
<ul><li>Mission-Driven Work: Be part of a proud network of care that offers high-quality health and social support services to communities in need.
</li><li>Professional Growth: We provide opportunities for career advancement and professional development.
</li><li>Supportive Environment: Our culture promotes wellness, inclusivity, and recognition, ensuring a supportive and collaborative work environment.
</li>Community Impact: Make a difference in the lives of individuals and families by providing quality, affordable health care. 
<li>
</li></ul>Join us at Sun River Health and be part of an award-winning network of care that has been serving our communities since 1975. We are always looking for skilled and dedicated professionals to join our team and help us continue our mission of providing quality health care to all.</div>

Certified Nurse Midwife

Join Sun River Health and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sun River Health

About Company

Patient Care Advisor - Remote

Full Time - Medical Assistant - Inwood

Nurse Practitioner - The HUB

Certified Nurse Midwife