Qureos Mentor

Sunday Bazar

Job Title: Parcel Tracking ExecutiveLocation: Sunday Bazar (On-site) Industry: E-commerce &ndash; Pre-Loved Footwear Job Type: Full-time Department: Operations Hiring: Immediately Timings: 10:00 AM to 7:00 PM Days: Monday to Saturday Salary: 30,000 to 45,000 PKR Location: Model Colony, Gulshan-e-Jami, Malir, Karachi, Pakistan.Job Overview:Sunday Bazar is seeking a detail-oriented and proactive Parcel Tracking Executive to join our growing team. The ideal candidate must be highly skilled in Microsoft Excel, especially in using formulas, data analytics, and reporting tools, to track and manage parcel deliveries across Pakistan. Alongside technical expertise, the candidate should be comfortable in communicating with customers over phone calls regarding delivery issues and return queries.Key Responsibilities:<ul><li>Monitor and track all outgoing parcels through courier portals and maintain updated records in Excel.</li><li>Identify delivery issues such as delays, returns, or RTOs (Return to Origin) and take corrective actions.</li><li>Coordinate with courier services for timely delivery updates and resolution of complaints.</li><li>Engage with customers on calls for parcel delivery confirmations, delay updates, and return concerns.</li><li>Actively work on reducing the return ratio (currently ~18%) by identifying patterns and ensuring better communication and confirmation before dispatch.</li><li>Maintain daily tracking sheets using advanced Excel functions (Pivot Tables, VLOOKUP, SUMIF, COUNTIF, etc.).</li><li>Generate manual reports and dashboards related to parcel movement, courier performance, and returns.</li><li>Collaborate with customer service, product, and inventory teams for smooth delivery operations.</li><li>Submit daily and weekly performance reports to management.</li></ul>Requirements:<ul><li>Proven experience in parcel tracking, logistics support, or similar operations role (E-commerce preferred).</li><li>Expert-level proficiency in Microsoft Excel, especially in using formulas and analytics tools.</li><li>Comfortable handling customer queries and feedback over phone calls.</li><li>Strong attention to detail and ability to analyze parcel and return trends.</li><li>Good communication and interpersonal skills.</li><li>Ability to multitask and handle time-sensitive tasks.</li><li>Minimum education: Intermediate (Bachelor&rsquo;s preferred).</li></ul>Preferred Skills:<ul><li>Prior experience in a customer-facing logistics or delivery role.</li><li>Familiarity with local courier tracking systems (Leopards, TCS, Call Courier, etc.).</li><li>Understanding of order lifecycle and return reasons in e-commerce.</li></ul>Why Join Us?<ul><li>Be a part of a dynamic team in Pakistan&rsquo;s growing pre-loved footwear market.</li><li>Gain in-depth experience in logistics, customer handling, and operational analytics.</li><li>Positive work culture and opportunity for growth.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Cantt.: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Is it feasible for you to commute to Model Colony, Gulshan-e-Jami, Malir?</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Parcel Tracking: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi Cantt. (Required)</li></ul>Work Location: In person

Parcel Tracking Executive

Job Description: Logistics TrackerCompany: Sunday Bazar Location: Model Colony, Gulshan-e-Jami, Malir, Karachi, Pakistan. Job Type: Full-time Timings: 10:00 AM - 7:00 PM Days: Monday - Saturday Salary: 30,000 - 45,000Job Overview:Sunday Bazar is seeking a proactive and detail-oriented Logistics Tracker to join our Operations team. This role is crucial for ensuring the smooth tracking of all outgoing parcels and timely delivery to customers. You will be responsible for monitoring parcel statuses, coordinating with courier services, and resolving delivery issues efficiently.Key Responsibilities:<ul><li>Track and monitor all parcels dispatched through various courier services.</li><li>Identify delays, hold-ups, or misroutes and take immediate action for resolution.</li><li>Coordinate with delivery partners to resolve shipment issues.</li><li>Maintain organized records of parcel movements and delivery confirmations.</li><li>Update relevant teams about shipment statuses and delivery exceptions.</li><li>Communicate with couriers to ensure delivery timelines are met.</li><li>Prepare and share daily/weekly reports on parcel tracking and logistics performance.</li><li>Assist in resolving customer complaints related to deliveries.</li></ul>Requirements:<ul><li>Minimum Intermediate (Bachelor&rsquo;s preferred).</li><li>Experience in logistics, parcel tracking, or operations is a plus.</li><li>Proficient in using tracking portals, Excel, and Google Sheets.</li><li>Strong coordination, communication, and follow-up skills.</li><li>Ability to work under pressure and meet daily deadlines.</li><li>Good problem-solving and attention to detail.</li></ul>What We Offer:<ul><li>Friendly and supportive work environment.</li><li>Growth opportunities within the company.</li><li>Competitive salary with performance-based bonuses.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Cantt.: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Is it feasible for you to commute to Model Colony, Gulshan-e-Jami, Malir?</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Parcel Tracking: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi Cantt. (Required)</li></ul>Work Location: In person

Logistics Tracker

Join Sunday Bazar and explore 2 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.