Qureos Mentor

Suneer Holding

About the Role: The Spa Supervisor is responsible for overseeing daily spa operations, ensuring an exceptional guest experience, maintaining service quality, and achieving revenue targets. This role requires a balance of leadership, customer service, and administrative management to uphold Zarya Wellness standards of excellence.Key Responsibilities:<ul><li>Supervise all spa activities and personnel to ensure smooth, professional operations.</li><li>Maintain high standards of guest satisfaction through quality service and professionalism.</li><li>Achieve profitability targets through effective sales, promotions, and cost control.</li><li>Train, motivate, and monitor therapists to ensure exceptional service and sales performance.</li><li>Liaise with hotel/resort management and guest relations to promote spa services.</li><li>Oversee inventory, product ordering, and cost management.</li><li>Handle guest inquiries, feedback, and complaints promptly and professionally.</li><li>Ensure compliance with company Standard Operating Procedures (SOPs).</li><li>Prepare and submit daily, weekly, and monthly reports to the Cluster Spa Manager.</li><li>Conduct regular briefings, performance reviews, and team motivation sessions.</li><li>Ensure cleanliness, maintenance, and proper functioning of all spa facilities.</li></ul>Requirements:<ul><li>Minimum 2&ndash;3 years of experience in spa or wellness management/supervision.</li><li>Strong leadership, communication, and customer service skills.</li><li>Knowledge of spa treatments, products, and wellness trends.</li><li>Ability to manage budgets, meet sales targets, and ensure cost efficiency.</li><li>Excellent organizational and administrative abilities.</li></ul>Performance Evaluation:<ul><li>Guest and partner satisfaction</li><li>Achievement of revenue and profitability targets</li><li>Service quality and adherence to SOPs</li><li>Employee engagement, professionalism, and performance</li><li>Contribution to sales and promotional initiatives</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Receptionist cum supervisor

Job description:The Front office is responsible for providing a friendly, welcoming and efficient service to all customers, in line with the Management&rsquo;s vision and values on customer satisfaction. The main purposes of the front office staff are to respond courteously to guests&rsquo; requests, play main part in the general running of the reception desk and help the Doctors to maintain a smooth consultation bookings service.1. Ensure the smooth flow of front desk operations.2. Greet and welcome patients and visitors in a friendly and professional manner, ensuring a positive first impression of the center.3. Answer phone calls, emails, and walk-in inquiries, directing them appropriately while providing accurate information.4. Schedule, confirm, and manage patient appointments efficiently.5. Provide clear and accurate information regarding insurance claims, including coverage details, claim processes, and any necessary documentation.6. Assist patients with filling out insurance forms and ensure all paperwork is completed correctly and submitted on time.7. Coordinate with insurance providers, helping to resolve any issues or questions related to claims and coverage.8. Maintain patient records and ensure confidentiality.9. Maintain and manage the front office area, ensuring it is neat and professional.10. Handle incoming and outgoing mail, packages, and deliveries.11. Assist with billing inquiries, process payments, and issue receipts.12. Build a good rapport with all customers to producing excellent feedback and guest satisfaction/customer care.13. Deal with customer complaints/issues in quickly, effectively and courteous manner, providing or seeking solutions as quickly as possible.14. To be responsible for accurate and efficient accounts and customer billing processes.15. Ensure the usage of suggestive selling techniques to upsell treatment/packages and to increase footfall &amp; revenue.16. To undertake general office duties, including correspondence, software, emails, filing and reports to ensure the smooth running of the operations.17. Ensure treatment room/therapist are allocated as per the advice of Doctors and as per guest preference and special requests.18. Ensure prompt responds to telephone and in-person inquiries regarding booking, information and patient concern. Keeping a record of the same.19. Ensure proper response /follow ups for all the enquiries/phone calls and keeping record of the same.20. Keep accurate record of medicine stock, sales and usage.21. Report any maintenance, breakage or cleanliness problems to the relevant manager.22. Maintain a good rapport with other departments like Doctors and therapists.Job Type: PermanentJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Front Desk Receptionist

Job Description: We are seeking an ambitious and results-driven Business Development Manager to join our team. The ideal candidate will identify new business opportunities, build strong client relationships, and drive revenue growth. You will work closely with internal teams to develop strategies that expand our market presence and strengthen our brand.Key Responsibilities:<ul><li>Identify and pursue new business opportunities and target markets.</li><li>Build and maintain strong relationships with clients, partners, and stakeholders.</li><li>Develop and execute growth strategies to increase revenue and market share.</li><li>Conduct market research and competitor analysis to stay ahead of industry trends.</li><li>Prepare reports on business performance and sales metrics.</li><li>Collaborate with marketing, product, and operations teams for smooth execution.</li></ul>Qualifications &amp; Skills:<ul><li>Proven experience in business development, sales, or account management.</li><li>Strong communication, negotiation, and relationship-building skills.</li><li>Strategic thinker with excellent problem-solving abilities.</li><li>Familiarity with CRM software and digital tools.</li><li>Results-oriented with a strong drive to meet and exceed targets.</li></ul>Job Types: Full-time, Permanent

Business Development Manager

Join Suneer Holding and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Suneer Holding

ABOUT_COMPANY

Receptionist cum supervisor

Front Desk Receptionist

Business Development Manager