Qureos Mentor

SuperCare Health

<div>&ldquo;Improving the lives of those with chronic care diseases while providing solutions to our customers.'
Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.
**Sign On Bonus** 
Essential Duties:
The Respiratory Therapist 1 is responsible for patients with respiratory and respiratory-related equipment. The RT-1 as the responsibility of the assessment of the patient needs and the selection, instruction, and troubleshooting of appropriate equipment and or service provided to meet those needs; maintaining appropriate documentation. RT-1 applies to all new hires for a minimum of 1 year (exceptions will exist for those coming to SCH with sufficient homecare work experience or return employees). RT-1 employees will be eligible for consideration to transition to RT-2 after 1 year of employment with SuperCare Health. Transition to RT-2 will be based on the discretion of the Clinical Leadership and on employee performance both operationally and clinically.
Responsibilities:
<ul><li>Receives and documents the order for respiratory equipment and or services from the customer service, patient, caregiver, physician, and or family member.</li><li>
Collects additional information and or documentation needed from insurance or physician</li><li>
Assesses the need of the patient and the best choice of respiratory therapy or services needed</li><li>
Responsible for the instruction and education in the proper use and care of respiratory equipment according to the written policies and procedures for the patient, family, and or caregiver.</li><li>
Communicates with the patients physician on changes in patients condition or needs and carries out adjustment to the patients Plan of Care</li><li>
Completes patient accounts paperwork including Plan of Care-treatment/assessments</li><li>
Acts as liaison between SuperCare Health and the patient, family, caregiver and physician</li><li>
Assumes full responsibility for their own actions, professional skills, and attitudes</li><li>
Follow all policies and procedures as outlined by JCAHO</li><li>
Follows up visit for respiratory patients and assists in continuity of care as needed and determined by policy and procedure</li><li>
Provides 24-hour on call service, seven days a week as scheduled</li><li>
Responsible for setting up respiratory equipment within the appointment/ETA given to ensure patient satisfaction</li><li>
Provides services for marketing department and all other departments as necessary</li><li>
Demonstrates timeliness, courtesy, sincerity and patience when dealing with patients.</li><li>
Supports SuperCare Health by being loyal and informing the office of concerns and problems to be resolved</li><li>
Understand and adheres to all of SuperCare Health company policies</li><li>
To remain knowledgeable to date on all products</li><li>
Maintain a professional, safe, and clean work environment</li></ul>
Education and or Work Experience: 
<ul><li>Graduate from accredited RT Care Program (licensed RCP)</li><li>
Experience as Respiratory Therapist</li><li>
Thorough knowledge and skill related to respiratory care field</li><li>
Excellent customer service and communication skills</li><li>
People-sensitive characteristics with a genuine desire to help others</li><li>
Detail oriented</li><li>
Must be able to lift up to 75lbs</li></ul>
Perks: 
<ul><li>$1,000 Sign On Bonus</li><li>
Paid Training</li><li>
Paid Time Off</li><li>
Sick Time</li><li>
Use of Company Vehicle (including FasTrack pass)</li><li>
Additional State Licensing - Paid</li><li>
Growth Opportunities</li><li>
Employee Referral Reward Program</li><li>
Employee Discount Program</li><li>
Compensation dependent on experience &amp; qualifications with a range of: 
RT 1 $27.00-39.69 
RT 2 $30.15-49.14 
</li></ul>Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests
What SuperCare Health is About
 'SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. 
Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients.
Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program.
We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.``
Connect With Us!
Company Website https://supercarehealth.com/
Company Business Hours - 8:30 AM &ndash; 5:30 PM PST
LinkedIn https://www.linkedin.com/company/273667/admin/
Twitter https://twitter.com/SuperCareHealth
Facebook https://www.facebook.com/SuperCareHealth/
Instagram https://www.instagram.com/supercarehealth/
Araceli Richardson - Jr. Recruiter LinkedIn (http://www.linkedin.com/in/araceli-richardson-06122835)</div>

Respiratory Therapist - Full Time

<div>&ldquo;Improving the lives of those with chronic care diseases while providing solutions to our customers.'
Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. 
**Please Note: This is a remote role; however, candidates must reside within the Buckeye, Surprise, or Apache Junction, AZ areas**
Essential Duties:
Under the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients, clients, referral sources, physicians, sales representatives, and fellow coworkers.
Responsibilities:
<ul><li>Answers incoming phone calls and faxes, takes customers' orders for durable medical and respiratory equipment, repairs, supplies, and other miscellaneous items</li><li>
Maintains open communication with patients/clients and referral sources</li><li>
Responds to patient/client questions and problems</li><li>
Services walk in customers as needed</li><li>
Prepares intake, gathers all necessary information about referral, patient demographics, contact person, physician, diagnosis, discharge time and place, item(s) requested</li><li>
Gathers all necessary documentation, prior to delivery CMN, Rx, ABG, Care Plan, Auth, etc.</li><li>
Verifies medical necessity with physician</li><li>
Verifies eligibility and coverage with Insurance and carrier according to guidelines or contract</li><li>
Verifies payer (with matrix), obtains authorization, expiration date</li><li>
Verifies patient demographics and prior equipment usage with patient</li><li>
Informs patient of financial responsibilities: copay, share of cost, deductible, etc.</li><li>
Enters data and each order (new or otherwise) in system accurately and in a timely manner</li><li>
Processes closet and on call orders as received</li><li>
Enters notes in appropriate areas of insurance, general, and authorizations in the computer system</li><li>
Process orders to shipping or dispatching for Technician or RT deliveries</li><li>
Remains knowledgeable on product and insurance coverage issues in order to inform patients of copays and other benefit information</li><li>
Attends all departmental meetings, company meetings, and in-services</li><li>
Reports to work daily and is ready to work at the scheduled start time</li><li>
Works Saturday assignment as needed or scheduled</li><li>
Performs any other duties that may be requested by supervisor or management</li><li>
Understand and adheres to all of SuperCare Health company policies</li><li>
To remain knowledgeable to date on all products, guidelines and insurance coverage trends</li><li>
Maintain a professional safe and clean work environment.</li><li>
Understand and adheres to all of SuperCare Health company policies.</li><li>
Perform all other duties as assigned and required</li><li>
Must meet minimum of monthly goals</li><li>
Schedule- varying start times</li><li>
Fundamental Computer Skills</li></ul>
Education and or Work Experience Requirements:
<ul><li>Experience with Medical Supply Company</li><li>
Knowledge of diagnosis and Medical terminology</li><li>
Excellent Customer Service skills</li><li>
Detail oriented</li><li>
Previous Management/Supervisor or Lead experience</li><li>
Proficiency in Microsoft Word, Outlook, and PowerPoint</li><li>
Experience in healthcare, medical and/or HME industry (preferred)</li><li>
Be able to work on multiple tasks. Plan and prioritize actives to achieve results and meet deadlines</li><li>
Strong organizational skills and detail oriented</li><li>
Bilingual Spanish Preferred</li></ul>
Benefits:
<ul><li>Medical</li><li>
Dental</li><li>
Vision</li><li>
Flexible Savings Account</li><li>
401K</li><li>
Voluntary Life Insurance</li><li>
Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.</li></ul>
Perks:
<ul><li>Paid Training</li><li>
Paid Time Off</li><li>
Sick Time</li><li>
Growth Opportunities</li><li>
Employee Referral Reward Program</li><li>
Employee Discount Program</li><li>
Compensation dependent on experience &amp; qualifications with a range of: 
CCS 1 $14.45-$22.21 
CCS 2 $15.30-24.10</li></ul>
Location: 
3702 E. Roeser Rd., Ste. 7, Phoenix, AZ 85040. Cross streets: 40th &amp; Roeser
Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests
What SuperCare Health is About
 'SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. 
Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients.
Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program.
We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.``
Connect With Us!
Company Website https://supercarehealth.com/
Company Business Hours - 8:30 AM &ndash; 5:30 PM PST
LinkedIn https://www.linkedin.com/company/273667/admin/
Twitter https://twitter.com/SuperCareHealth
Facebook https://www.facebook.com/SuperCareHealth/
Instagram https://www.instagram.com/supercarehealth/</div>

Customer Care Specialist

<div>&ldquo;Improving the lives of those with chronic care diseases while providing solutions to our customers.'
Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. 
 
**Please Note: This is a remote role; however, candidates must reside within the Buckeye, Surprise, or Apache Junction, AZ areas**
Essential Duties:
Under the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients, clients, referral sources, physicians, sales representatives, and fellow coworkers.
Responsibilities:
<ul><li>Answers incoming phone calls and faxes, takes customers' orders for durable medical and respiratory equipment, repairs, supplies, and other miscellaneous items</li><li>
Maintains open communication with patients/clients and referral sources</li><li>
Responds to patient/client questions and problems</li><li>
Services walk in customers as needed</li><li>
Prepares intake, gathers all necessary information about referral, patient demographics, contact person, physician, diagnosis, discharge time and place, item(s) requested</li><li>
Gathers all necessary documentation, prior to delivery CMN, Rx, ABG, Care Plan, Auth, etc.</li><li>
Verifies medical necessity with physician</li><li>
Verifies eligibility and coverage with Insurance and carrier according to guidelines or contract</li><li>
Verifies payer (with matrix), obtains authorization, expiration date</li><li>
Verifies patient demographics and prior equipment usage with patient</li><li>
Informs patient of financial responsibilities: copay, share of cost, deductible, etc.</li><li>
Enters data and each order (new or otherwise) in system accurately and in a timely manner</li><li>
Processes closet and on call orders as received</li><li>
Enters notes in appropriate areas of insurance, general, and authorizations in the computer system</li><li>
Process orders to shipping or dispatching for Technician or RT deliveries</li><li>
Remains knowledgeable on product and insurance coverage issues in order to inform patients of copays and other benefit information</li><li>
Attends all departmental meetings, company meetings, and in-services</li><li>
Reports to work daily and is ready to work at the scheduled start time</li><li>
Works Saturday assignment as needed or scheduled</li><li>
Performs any other duties that may be requested by supervisor or management</li><li>
Understand and adheres to all of SuperCare Health company policies</li><li>
To remain knowledgeable to date on all products, guidelines and insurance coverage trends</li><li>
Maintain a professional safe and clean work environment.</li><li>
Understand and adheres to all of SuperCare Health company policies.</li><li>
Perform all other duties as assigned and required</li><li>
Must meet minimum of monthly goals</li><li>
Schedule- varying start times</li><li>
Fundamental Computer Skills</li></ul>
Education and or Work Experience Requirements:
<ul><li>Experience with Medical Supply Company</li><li>
Knowledge of diagnosis and Medical terminology</li><li>
Excellent Customer Service skills</li><li>
Detail oriented</li><li>
Previous Management/Supervisor or Lead experience</li><li>
Proficiency in Microsoft Word, Outlook, and PowerPoint</li><li>
Experience in healthcare, medical and/or HME industry (preferred)</li><li>
Be able to work on multiple tasks. Plan and prioritize actives to achieve results and meet deadlines</li><li>
Strong organizational skills and detail oriented</li><li>
Bilingual Spanish Preferred</li></ul>
Benefits:
<ul><li>Medical</li><li>
Dental</li><li>
Vision</li><li>
Flexible Savings Account</li><li>
401K</li><li>
Voluntary Life Insurance</li><li>
Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.</li></ul>
Perks:
<ul><li>Paid Training</li><li>
Paid Time Off</li><li>
Sick Time</li><li>
Growth Opportunities</li><li>
Employee Referral Reward Program</li><li>
Employee Discount Program</li><li>
Compensation dependent on experience &amp; qualifications with a range of: 
CCS 1 $14.45-$22.21 
CCS 2 $15.30-24.10</li></ul>
Location: 
3702 E. Roeser Rd., Ste. 7, Phoenix, AZ 85040. Cross streets: 40th &amp; Roeser
Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests
What SuperCare Health is About
 'SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. 
Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients.
Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program.
We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.``
Connect With Us!
Company Website https://supercarehealth.com/
Company Business Hours - 8:30 AM &ndash; 5:30 PM PST
LinkedIn https://www.linkedin.com/company/273667/admin/
Twitter https://twitter.com/SuperCareHealth
Facebook https://www.facebook.com/SuperCareHealth/
Instagram https://www.instagram.com/supercarehealth/</div>

Join SuperCare Health and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

SuperCare Health

About Company

Respiratory Therapist - Full Time

Customer Care Specialist

Customer Care Specialist

Customer Care Specialist