Qureos Mentor

Super Micro Computer, Inc.

<div><div><p>Technical Support Associate</p><p></p><div><br>
</div></div><p><b>Date: </b>Nov 10, 2025
</p><p><b>Location:</b> San Jose, California, United States
</p><p><b>Company: </b>Super Micro Computer
</p><div><div><div><div><div><b>Job Req ID: 27588</b></div>
</div></div><div></div><div><div><div><b>About Supermicro:</b></div>
</div><div><div>
Supermicro&reg; is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.<br>
</div></div></div><div><div><div><b>Job Summary:</b></div>
</div><div><div>
Supermicro is seeking a Technical Support Associate to join our Services and Support organization at our San Jose, CA headquarters. This on-site role involves daily and timely communication and interaction with customers via phone, email, and our ticket tracking system, verifying service entitlements, providing technical assistance, processing shipment of replacement parts, RMAs, and dispatching Service Engineers to provide on-site support. You will play a critical role in supporting high-visibility and premier accounts, including customers under government contracts. Success in this role requires strong technical acumen, troubleshooting skills, communication skills, attention to detail, and the ability to follow Standard Operating Procedures (SOPs) while meeting both standard and customized Service Level Agreements (SLAs). You&rsquo;ll work closely with a range of internal and external teams to ensure fast and accurate and timely issue resolution.</div></div></div><div><div><div><b>
Essential Duties and Responsibilities:</b></div>
</div><div><div><b>
Includes the following essential duties and responsibilities (other duties may also be assigned):</b><br>
<ul><li>Act as the first point of contact for technical support inquiries through phone, email, and ticket tracking system.</li><li>Engage in daily and timely communication with customers to gather issue details, provide updates, and set expectations.</li><li>Perform entitlement verification to confirm warranty or service contract eligibility.</li><li>Conduct initial troubleshooting of server hardware and system configuration issues.</li><li>Open, manage, and update support cases with accurate and detailed documentation.</li><li>Own each support ticket from creation to closure, ensuring full resolution and customer satisfaction.</li><li>Coordinate the shipment of replacement parts and onsite technician dispatches, ensuring accurate scheduling and follow-through.</li><li>Determines requirements and/or root cause of technical issues.</li><li>Manage Return Material Authorizations (RMAs) for defective or replaced hardware.</li><li>Track and communicate the status of parts, RMAs, and field services to customers and stakeholders.</li><li>Adhere to Standard Operating Procedures (SOPs) and meet both standard and customized SLA requirements.</li><li>Support high-profile and government customers, ensuring elevated levels of service responsiveness.</li><li>Contribute to service documentation, case studies, and ongoing process improvements.</li><li>Collaborate with cross-functional teams including technical account managers, escalation teams for advanced troubleshooting, field engineers for on-site service and support, education &amp; learning for internal tools and knowledge base resources, authorized service providers (ASPs) for third-party service delivery and regional support coordination, product management for issue feedback and resolution, and logistics for part tracking and shipment planning.</li></ul></div></div></div><div><div><div><b>
Qualifications:</b></div>
</div><div><ul><li>Bachelor&rsquo;s degree in Computer Science, Computer Engineering, Electrical Engineering; or an Associate&rsquo;s degree in Electrical/Electronics Engineering with equivalent relevant experience.</li><li>1+ year of experience in servicing complex X86 systems and parts.</li><li>1+ years of experience in a customer support role.</li><li>Strong hardware system diagnostics skills and understanding of BIOS, drivers, and application-related issues.</li><li>Ability to troubleshoot, problem-solve, and make decisions in a fast-paced environment.</li><li>Experience with statistical Excel functions or database management.</li><li>Ability to manage multiple cross-functional projects concurrently in a rapidly changing environment.</li><li>Hands-on experience with enterprise-grade server hardware.</li><li>Strong verbal and written communication skills with an emphasis on technical communication.</li><li>Punctual, detail-oriented, and proactive in driving solutions.</li><li>Experience working in large enterprise environments or certifications in Windows and Linux.</li><li>Must have a valid driver&rsquo;s license and a reliable automobile.</li><li>Ability to lift/carry at least 50 lbs</li><li>Capable of standing for extended periods to troubleshoot and repair equipment in a noisy environment (approximately 20% of the time)</li></ul><div></div><div><br>
Please note that this position requires regular in-office attendance. The successful candidate is expected to be present in the office during standard working hours as determined by the company. In-office collaboration and participation in team meetings, training sessions, and other on-site activities are essential aspects of this role. Candidates should consider the commuting distance and be prepared to fulfill their responsibilities in the designated office location.</div></div></div><div><div><div><b>
Salary Range</b></div>
</div><div><div>
$68,640 - $90,000</div>
<div>The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.</div>
</div></div><div><div><div><b>
EEO Statement</b></div>
</div><div><div>
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.</div></div></div></div></div></div><p></p>

Technical Support Associate

<div><div><p>Project Manager</p><p></p><div><br>
</div></div><p><b>Date: </b>Nov 10, 2025
</p><p><b>Location:</b> San Jose, California, United States
</p><p><b>Company: </b>Super Micro Computer
</p><div><div><div><div><div><b>Job Req ID: 27760</b></div>
</div></div><div></div><div><div><div><b>About Supermicro:</b></div>
</div><div><div>
Supermicro&reg; is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.</div></div></div><div><div><div><b>
Job Summary:</b></div>
</div><div><div>
The Project Manager, Corporate Website will lead the strategy, development, and enhancement of Supermicro&rsquo;s global corporate website (supermicro.com) &mdash; the company&rsquo;s central digital platform for brand communication, product information, and customer engagement. This role serves as the bridge between business, marketing, and technical teams to deliver website features and improvements that enhance user experience, accessibility, and performance. The Project Manager will define priorities, manage cross-functional execution, and ensure the site evolves to meet both user needs and business goals. The ideal candidate is a detail-oriented and data-driven professional with strong experience managing large-scale web initiatives and collaborating with UX, analytics, and development teams in a fast-paced environment.</div></div></div><div><div><div><b>
Essential Duties and Responsibilities:</b></div>
</div><div><div><b>
Includes the following essential duties and responsibilities (other duties may also be assigned):</b></div>
<ul>
<li>Lead website roadmap execution by planning and managing feature enhancements, content updates, and design improvements.</li>
<li>Collaborate cross-functionally with Product Marketing, UX, Development, and IT teams to define goals, requirements, and timelines for website projects.</li>
<li>Translate business objectives into actionable web deliverables, balancing usability, design, and technical feasibility.</li>
<li>Monitor and analyze website metrics (traffic, engagement, conversions) to guide prioritization and continuous improvement.</li>
<li>Ensure content governance and quality control, maintaining accuracy, consistency, and compliance with brand and accessibility standards (ADA/WCAG).</li>
<li>Coordinate global and regional web rollouts, including localized features and regional adaptations.</li>
<li>Manage project schedules and deliverables, ensuring milestones are met on time and within scope.</li>
<li>Facilitate communication among stakeholders, providing clear status updates, identifying risks, and proactively driving resolutions.</li>
<li>Support process optimization to improve release cycles, workflow efficiency, and collaboration between content, design, and engineering teams.</li>
<li>Champion user-centric design and functionality, ensuring the website provides a modern, seamless, and high-performing experience across all devices.</li>
</ul></div></div><div><div><div><b>Qualifications:</b></div>
</div><div><ul><li>Bachelor&rsquo;s degree in Marketing, Business, Computer Science or a related field and with Master&rsquo;s degree is preferred.</li>
<li>5-7 years of experience managing website, digital, or cross-functional marketing projects.</li>
<li>Strong organizational and communication skills with the ability to coordinate among business, design, and development teams.</li>
<li>Understanding of website production workflows, UX principles, and how digital features are built and deployed.</li>
<li>Ability to translate business goals into clear project requirements and manage deliverables through completion.</li>
<li>Basic familiarity with web analytics and performance metrics to evaluate results and guide prioritization.</li>
<li>Detail-oriented, proactive, and adaptable in a fast-moving environment.</li>
<li>A collaborative mindset with enthusiasm for improving user experience and driving measurable website impact.</li>
</ul></div></div><div><div><div><b>Salary Range</b></div>
</div><div><div>
$90,000 - $130,000</div>
<div>
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.</div></div></div><div><div><div><b>
EEO Statement</b></div>
</div><div><div>
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.</div></div></div></div></div></div><p></p>

Project Manager

<div><div><p>Facility Project Manager</p><p></p><div><br>
</div></div><p><b>Date: </b>Nov 10, 2025
</p><p><b>Location:</b> San Jose, California, United States
</p><p><b>Company: </b>Super Micro Computer
</p><div><div><div><div><div><b>Job Req ID: 27487</b></div>
</div></div><div></div><div><div><div><b>About Supermicro:</b></div>
</div><div><div>
Supermicro&reg; is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.<br>
</div></div></div><div><div><div><b>Job Summary:</b></div>
</div><div><div>
Facilities Project Manager with a focus on our Project Management activities that support the requirements of our internal clients. The Sr. Facilities Project Manager while working in the Facilities Management Group (FM) shall play a key role in the direct support of our management, administration, planning and execution for all of our Facility related projects to meet our stakeholder requirements and objectives.</div></div></div><div><div><div><b>
Essential Duties and Responsibilities:</b></div>
</div><div><div><b>
Includes the following essential duties and responsibilities (other duties may also be assigned):</b></div>
<ul>
<li>Oversee and direct the execution of building construction activities ranging from New Construction of Core &amp; Shell through Tenant Improvement and Business Unit (BU) fit-out based on their particular needs to ensure that schedules, budgets, and commitments are met according to the Plan of Record (POR).</li>
<li>Validate initial programming / requirements of customer to ensure that our feasibility and due diligence checks are carried out in-line with the POR so that proper guidance can be offered to Management on all facility relayed Projects.</li>
<li>Leads communications and collaboration between BU, internal departmental partners and third-party service partners to establish the Project Plan along with assigning Project Team roles and responsibilities for the successful completion of the Project.</li>
<li>Develop Facility Project work plans &amp; forecasts to address Capex spending requirements related to base bldg. attributes such as HVAC, Electrical, Lighting, Plumbing, Roofing, Roadway and Parking surfaces etc.</li>
<li>Perform value engineering studies and evaluate contractor qualifications and recommendations.</li>
<li>Prepare and present project status reports on all applicable projects via soft copy and or in person on agreed upon intervals.</li>
<li>Perform large scale moves, adds and changes (MAC) potentially with multiple phases and/or combined with construction.</li>
<li>Performs other job-related duties as assigned.</li>
</ul></div></div><div><div><div><b>Qualifications:</b></div>
</div><div><ul><li>BA/BS degrees, preferably in the areas of building electrical, mechanical, structural engineering or Architecture and a minimum of 5 years experience in a Facilities Project role. Such as Architect, engineer, contractor, project manager in the building trades (plumbing, electrician, carpentry, HVAC)</li><li>Strong listening and analytical skills necessary to resolve intricate staffing issues</li><li>Strong communication and presentation skills</li><li>Strong interpersonal traits including confidence, responsiveness, flexibility, initiative, decision making, conflict resolution, and tact</li><li>Ability to work independently and as a team member</li><li>Extensive interaction with all levels of personnel and can work well under pressure</li><li>Ability to work with confidential information</li><li>Proficient in MS Excel, Word, PowerPoint, Adobe Acrobat, Teams and AutoCAD (optional)</li></ul><div><br>
Please note that this position requires regular in-office attendance. The successful candidate is expected to be present in the office during standard working hours as determined by the company. In-office collaboration and participation in team meetings, training sessions, and other on-site activities are essential aspects of this role. Candidates should consider the commuting distance and be prepared to fulfill their responsibilities in the designated office location.</div></div></div><div><div><div><b>
Salary Range</b></div>
</div><div><div>
$70,000 - $105,000</div><br>
<p></p>
<p>
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs</p></div></div><div><div><div><b>
EEO Statement</b></div>
</div><div><div>
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.</div></div></div></div></div></div><p></p>

Facility Project Manager

<div>
<div>
<strong>Job Summary:</strong>
</div>
<div>
<p>We are seeking a high-energy, aggressive (Sr.) Technology Enablement Manager with a Hunter mentality focused exclusively on acquiring net-new end customers for our full-stack solutions. Our business is built on providing the market's newest and best data center infrastructure, integrated with advanced software applications and frameworks. the primary mission is to proactively identify, target, and engage high-potential clients.</p>
</div>
</div>
<div>
<div>
<strong>Essential Duties and Responsibilities:</strong>
</div>
<div>
<ul>
<li>Proactive Prospecting &amp; Hunting: Relentlessly identify and hunt for high-potential, net-new end customers (e.g., AI-native companies, enterprise AI labs, FinTech, research institutions) who require end-to-end solutions, from best-in-class data center hardware to an integrated software and AI framework stack.</li>
<li>Full-stack solution value proposition: Articulate our unique value proposition across our entire portfolio. Secure initial meetings with key technical and business decision-makers by demonstrating how our combined hardware, software, applications, and frameworks solve complex AI and data center challenges.</li>
<li>Market Penetration Strategy: Go beyond analysis. Actively identify and exploit emerging market segments and workload trends that demand our complete, integrated infrastructure and software solutions.</li>
<li>Opportunity Qualification &amp; Sales Handover: Own the creation and development of a robust pipeline of new, qualified opportunities. The primary goal is to develop the opportunity to a pre-defined, qualified stage before handing it over to the designated sales team to close the deal.</li>
<li>Value Proposition Development: Collaborate with internal technology teams to tailor full-stack solutions (Infra, Software, applications, and frameworks), demonstrating clear ROI and technical superiority to win competitive deals.</li>
<li>Cross-functional Collaboration for Customer Success: Work closely with sales, pre-sales engineers, and product teams to ensure a seamless handover of the qualified opportunity, setting the stage for long-term customer success by accurately capturing and communicating the customer's technical and business requirements.</li>
</ul>
</div>
</div>
<div>
<div>
<strong>Qualifications:</strong>
</div>
<div>
<ul>
<li>Familiarity with server technologies (GPUs, CPUs, storage, networking, Liquid Cooling).</li>
<li>Ability to travel up to 30% of the time.</li>
</ul>
</div>
</div>

Technology Enablement Manager

<div><div><p>(Sr.) Field Application Engineer</p><p></p><div><br>
</div></div><p><b>Date: </b>Nov 5, 2025
</p><p><b>Location:</b> Turkey - Ankara
</p><p><b>Company: </b>Super Micro Computer
</p><div><div><div><div><div><b>Job Req ID: 27607</b></div>
</div></div><div></div><div><div><div><b>About Supermicro:</b></div>
</div><div><div>
Supermicro&reg; is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.</div></div></div><div><div><div><b><br>
Job Summary:</b></div>
</div><div><div>
The (Sr.) Field Application Engineer (FAE) will be part of a growing, dynamic, highly-focused team responsible for developing new or existing opportunities in the global IT market. The FAE will be required to work with customers from ground to executive-level, manage projects hand in hand with internal and external teams, and help grow the business whenever possible. Customer and solution focus, are two key factors for this position, as well as business continuity and support. The FAE must work with multiple departments to ensure new projects and existing projects are initiated or maintained towards customer requirements.</div></div></div><div><div><div><b>
Essential Duties and Responsibilities:</b></div>
</div><div><ul><li>Works closely with the sales and extended teams to map end-user customer business, partner requirements and provide most optimized technical solutions</li></ul>
<ul><li>Provides technical leadership in Pre-Sales and oversee implementation of such solutions</li></ul>
<ul><li>Highly technical problem solver who understands system architecture, hardware and software interaction</li></ul>
<ul><li>Should possess basic HW debug skills</li></ul>
<ul><li>Manage and leads product HW and SW engineers during product development</li></ul>
<ul><li>Manage and leads teams during investigation and resolution of problems in the field</li></ul>
<ul><li>Has a good understanding of firmware, drivers, OS, Applications and their interaction that can cause system issues</li></ul>
<ul><li>Develop and review systems solutions, technical bid responses and presentations</li></ul>
<ul><li>Work cross-department to ensure customer satisfaction and timely resolution of issues</li></ul>
<ul><li>Ability to build and demonstrate proof-of-concept that meets or exceeds customer business needs</li></ul>
<ul><li>Ability to present the corporate brand, product messaging and solutions to customers</li></ul>
<ul><li>Visit on-site facilities and operations to enable solution integration and issue resolution</li></ul>
<ul><li>Some travel required (up to 25%)</li></ul></div></div><div><div><div><b>
Qualifications:</b></div>
</div><div><ul><li>Bachelors' or Masters' degree in engineering discipline; computer science, computer engineering and electrical engineering preferred</li></ul>
<ul><li>Excellent communication skills and business sense required</li></ul>
<ul><li>Minimum 5 year related experience with Compute/Storage Server or Data Center or IT Infrastructure experience desired</li></ul>
<ul><li>Strong background and experience with x86-based server architecture</li></ul>
<ul><li>Solid HW system design and diagnostics skills</li></ul></div></div><div><div><div><b>
EEO Statement</b></div>
</div><div><div>
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.</div></div></div></div></div></div><p></p>

(Sr.) Field Application Engineer

<div><div><p>Business Development Manager - UAE</p><p></p><div><br>
</div></div><p><b>Date: </b>Oct 29, 2025
</p><p><b>Location:</b> United Arab Emirates - Dubai
</p><p><b>Company: </b>Super Micro Computer
</p><div><div><div><div><div><b>Job Req ID: 27768</b></div>
</div></div><div></div><div><div><div><b>About Supermicro:</b></div>
</div><div><div>
Supermicro&reg; is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.</div></div></div><div><div><div><b>
Job Summary:</b></div>
</div><div><div>
Supermicro is seeking an experienced Business Development Manager to join our EMEA team. This role is focused on winning new enterprise customers and expanding our footprint within existing accounts. You will drive revenue growth by promoting Supermicro&rsquo;s broad solutions portfolio, building multi-level executive relationships, and orchestrating cross-functional alignment to close high-value opportunities. The ideal candidate brings a proven track record in business development, a customer-first mindset, and the ability to translate strategy into measurable results across the EMEA region.</div></div></div><div><div><div><b>
Essential Duties and Responsibilities:</b></div>
</div><div><div><div><div><div><div><ul><li>Identify, win and expand enterprise customer accounts across AI training/inference, HPC, data platforms, cloud, IoT and edge.</li>
<li>Build multi-threaded relationships and executive sponsorship in large complex customers.</li>
<li>Drive joint pursuits with key industry alliances and technology partners.</li>
<li>Maintain and grow relationships with existing customers by identifying cross-sell/upsell paths to increase share of wallet.</li>
<li>Research trends and market signals to open new sales areas and craft vertical plays (Finance, Public Sector, Telco/Media, Manufacturing, Retail, Energy).</li>
<li>Operate with discipline: keep pipeline accurate and current, progress deals with clear next actions, and forecast credibly.</li>
<li>Collaborate cross-functionally with commercial, technical and operations teams to ensure customer experience excellence.</li>
</ul></div></div><br>
</div></div></div></div></div><div><div><div><b>Qualifications:</b></div>
</div><div><ul><li>5-10+ years in enterprise business development / strategic sales for infrastructure (servers, storage, AI/HPC, cloud/edge) with a record of new-logo wins and design-in selling.</li>
<li>Proven ability to originate pipeline and manage complex, multi-stakeholder pursuits (IT, LoB, procurement, partners).</li>
<li>Proven track record of driving enterprise business development and sales across the EMEA region.</li>
<li>Ability to translate technical concepts into vertical-aligned value propositions, linking workload/architecture decisions to measurable outcomes in executive discussions.</li>
<li>Strong process rigour with excellent pipeline hygiene, crisp written/oral communications and executive presence.</li>
</ul></div></div><div><div><div><b>EEO Statement</b></div>
</div><div><div>
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.</div></div></div></div></div></div><p></p>

Business Development Manager - UAE

Join Super Micro Computer, Inc. and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.