Qureos Mentor

Super Micro Computer, Inc.

<div><div><p>Manager, Global Service</p><p></p><div><br>
</div></div><p><b>Date: </b>Sep 2, 2025
</p><p><b>Location:</b> Saudi Arabia - Riyadh
</p><p><b>Company: </b>Super Micro Computer
</p><div><div><div><div><div><b>Job Req ID: 27383</b></div>
</div></div><div></div><div><div><div><b>About Supermicro:</b></div>
</div><div><div>
Supermicro&reg; is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.</div></div></div><div><div><div><b>
Job Summary:</b></div>
</div><div><div>
We are seeking an experienced, hands-on leader to manage a high-performing team of Field Engineers, Technical Account Managers, Service Desk professionals, and Logistics staff, supporting data center infrastructure across Saudi Arabia and the Gulf region, with potential expansion into EMEA.</div>
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This role requires a strong technical foundation in system engineering combined with deep expertise in Logistics &amp; Importer/Exporter of Record (IOR/EOR) operations for high-value server hardware. You will oversee regional hardware depot locations, manage end-to-end shipping and handling, ensure compliance with local import/export laws, and secure the necessary certifications for transporting IT infrastructure into regulated markets&mdash;with a primary focus on Saudi Arabia and Dubai.</div>
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The ideal candidate will have leadership experience, technical expertise in server hardware (Supermicro, GPU-optimized rack-scale systems), and in-depth logistics compliance knowledge to drive operational excellence, meet service-level commitments, and deliver exceptional customer experiences.</div></div></div><div><div><div><b>
Essential Duties and Responsibilities:</b></div>
</div><div><ul><li>Lead and manage a cross-functional technical team providing on-site, remote, and customer-facing support across Saudi Arabia and the Gulf, with plans to expand into EMEA.</li><li>Act as a technical authority for server hardware issues, with emphasis on Supermicro systems and GPU-based rack-scale deployments.</li><li>Drive root cause analysis and continuous service improvements to enhance operational efficiency.</li><li>Manage SLAs, KPIs, and field service performance; optimize processes for service desk and on-site support.</li><li>Recruit, train, and mentor technical and logistics staff to build a high-performance, accountable team.</li><li>Oversee special handling requirements and hardware depot operations, including inventory, distribution, and receipt management.</li><li>Handle customs documentation and ensure compliance with UAE import/export trade laws and licensing requirements.</li><li>Coordinate international shipments and work with logistics partners to meet timelines while optimize cost, routes and delivery timelines.</li><li>Obtain and maintain permits, licenses, and special certifications for importing/exporting server hardware.</li><li>Act as the regional point of contact for all logistics, import/export, compliance challenges and regulatory bodies to ensure smooth operations.</li><li>Proactively address shipment delays, customs hold, and compliance challenges and create contingency plans to avoid disruptions.</li><li>Support pre-sales and post-sales technical discussions, including customer onboarding and project planning.</li></ul></div></div><div><div><div><b>
Qualifications:</b></div>
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<div><div><div><div><div>Required Qualifications:</div>
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<div><div><div><div><ul><li>Bachelor&rsquo;s degree in Computer Engineering, Information Technology, or related field (Master&rsquo;s preferred).</li>
<li>8+ years in data center operations, server/system engineering, or IT infrastructure, with 3+ years in a technical leadership role.</li>
<li>Strong system engineering background with enterprise server troubleshooting experience.</li>
<li>Expertise in Supermicro servers, rack-scale architecture, and GPU-accelerated systems.</li>
<li>Familiarity with x86 server components (BIOS, BMC, CPUs, memory, storage interfaces).</li>
<li>Proven team leadership in mission-critical environments.</li>
<li>Excellent customer-facing communication skills.</li>
<li>5+ years in logistics/import/export management, preferably in IT hardware.</li>
<li>Demonstrated IOR/EOR experience in the Middle East, with deep knowledge of Saudi Arabia and UAE import/export laws.</li>
<li>Hands-on experience in depot operations and inventory management.</li>
<li>Skilled in freight forwarding, customs brokerage, and shipment documentation.</li>
<li>Proven track record in obtaining special licenses and certifications for restricted/high-tech equipment.</li>
<li>Fluency in English required; Arabic strongly preferred.</li></ul></div></div></div></div><br>
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<div><div><div><div><div><div>Preferred Certifications (Not Required):</div>
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<div><div><div><div><ul><li>Supermicro Certified Professional (SCP)</li>
<li>CompTIA Server+, DCCA, or equivalent</li>
<li>ITIL Foundation or similar ITSM certifications</li>
<li>Knowledge of Saudi ZATCA customs and Dubai Trade/DP World systems</li></ul></div><br>
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</div></div></div></div></div><div></div><div><div><div><b>EEO Statement</b></div>
</div><div><div>
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.</div></div></div></div></div></div><p></p>

Manager, Global Service

<div><div><p>Buyer/Planner - Components</p><p></p><div><br>
</div></div><p><b>Date: </b>Aug 27, 2025
</p><p><b>Location:</b> San Jose, California, United States
</p><p><b>Company: </b>Super Micro Computer
</p><div><div><div><div><div><b>Job Req ID: 27423</b></div>
</div></div><div></div><div><div><div><b>About Supermicro:</b></div>
</div><div><div>
Supermicro&reg; is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.<br>
</div></div></div><div><div><div><b>Job Summary:</b></div>
</div><div><div>
Do you thrive in a fast-pace environment? Then Supermicro is looking for you to become part of our &quot;Super Story&quot;. We are looking for committed individuals who can bring talent and experience in areas of purchasing, procurement, and inventory control. In this role, you will be responsible for planning and purchasing materials required for current and new products. This position will be based out of our headquarter in San Jose, CA.</div>
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Essential Duties and Responsibilities:</b></div></div><div><div><br>
<ul><li>Plan and purchase material requirements and ensure flow of materials for ongoing production as well as for new products in development</li><li>Prepare, review, place department purchasing requisitions</li><li>Maintain computerized purchasing records and paper filing</li><li>Monitor and resolve production material shortages</li><li>Seek, partner and maintain relationships with reliable outside vendors and suppliers to manage purchase order based on demand</li><li>Place order and follow up closely with counterpart CMs to achieve sales demand and fulfillment</li><li>Monitor and follow up closely with CM production schedule to ensure on-time delivery and monitor it for prototype projects</li><li>Update planning spreadsheets and internal reports on a regular basis</li><li>Review and monitor inventory levels against sales ratio and sales forecast; respond to changes in sales trend and sales forecast</li><li>Enter purchase transactions precisely and gather both historical and current data</li><li>Other projects and tasks may be assigned based on business needs</li></ul></div>
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Qualifications:</b></div>
</div><div><ul><li>Bachelor&rsquo;s degree in Engineering or Supply Chain Management preferred</li><li>Minimum of 2 years purchasing and planning experience with contract manufacturers, ideally in computer hardware or server products preferred</li><li>Excellent oral and written communication skills. Fluent in Mandarin a plus</li><li>Ability to present data and analysis in an organized, clear, and concise manner</li><li>Ability to manage multiple projects and tasks simultaneously</li><li>Proven ability to research and apply critical information to evaluate product and conduct cost analysis for competitive pricing and positioning</li><li>Excellent problem solving skills</li><li>Must be comfortable working with cross-functional teams to achieve a common goal</li><li>Familiarity with lean principles and JIT environments</li><li>APICS Certification a plus</li><li>Experience in hardware design or component selection/evaluation strongly desired</li><li>Ability to work collaboratively in a fast-paced environment</li><li>Ability to maintain highest ethical and professional business conduct</li></ul></div></div><div><div><div><b>
Salary Range</b></div>
</div><div><div>
$70,000 - $85,000</div>
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The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.</div></div></div><div><div><div><b>
EEO Statement</b></div>
</div><div><div>
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.</div></div></div></div></div></div><p></p>

Buyer/Planner - Components

<div><div><p>Account Manager</p><p></p><div><br>
</div></div><p><b>Date: </b>Aug 27, 2025
</p><p><b>Location:</b> San Jose, California, United States
</p><p><b>Company: </b>Super Micro Computer
</p><div><div><div><div><div><b>Job Req ID: 27343</b></div>
</div></div><div></div><div><div><div><b>About Supermicro:</b></div>
</div><div><div>
Supermicro&reg; is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.</div></div></div><div><div><div><b><br>
Job Summary:</b></div>
</div><div><div>
Supermicro Computer is looking for an Account Manager who has experience with selling technical solutions and developing business. The ideal candidate must also have a proven track record in winning enterprise level relationships and consistently achieving and exceeding assigned sales quotas.</div></div></div><div><div><div><b>
Essential Duties and Responsibilities:</b></div>
</div><div><ul><li>Develop new accounts in the region assigned</li><li>Approach customers in Data centers/Cloud, Gaming, and HPC</li><li>Responsible for outbound cold calls and potential customers (e.g. System Integrators, VARs, OEMs)</li><li>Identify and develop new accounts, create target lists for vertical markets</li><li>Initiate outbound calls direct and indirect to potential customers</li><li>Successfully manage, overcome objections, and create superior customer service relationship</li><li>Qualify opportunities; create target list for vertical market</li><li>Develop relationship with strong communications regarding product and marketing information</li><li>Monitor inventory, negotiate price, enter and monitor orders, facilitate credit issues and negotiate returns</li></ul></div></div><div><div><div><b>
Qualifications:</b></div>
</div><div><ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field preferred (or equivalent experience).</li><li>0-2 years of sales or customer service experience (entry-level roles are acceptable).</li><li>Strong interest in the technology and data center industries.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work effectively in a team environment.</li><li>Proficiency in English and Japanese (both written and spoken).</li><li>Basic understanding of CRM systems.</li><li>Strong organizational and time-management skills.</li><li>Passion for learning and developing sales skills.</li></ul></div></div><div><div><div><b>
Salary Range</b></div>
</div><div><div>
$68,640 -$85,000</div>
<div>
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.</div></div></div><div><div><div><b>
EEO Statement</b></div>
</div><div><div>
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.</div></div></div></div></div></div><p></p>

Account Manager

Join Super Micro Computer, Inc. and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Super Micro Computer, Inc.

ABOUT_COMPANY

Manager, Global Service

Buyer/Planner - Components

Account Manager