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Superior Underwriters

<div>Superior Underwriters is a respected leader in the insurance industry, dedicated to providing exceptional claims handling and customer service. We are seeking an experienced Bilingual Bodily Injury (BI) Adjuster to join our team and manage injury-related claims with efficiency, fairness, and professionalism.
The Bilingual BI Adjuster will be responsible for investigating, evaluating, and resolving bodily injury claims arising from auto accidents and other covered incidents. This role requires a strong understanding of liability assessment, medical evaluations, policy interpretation, and negotiation techniques. The adjuster will work closely with claimants, attorneys, medical providers, and internal teams to ensure proper claim resolution.
Key Responsibilities:
<ul><li>Investigate and analyze bodily injury claims to determine coverage, liability, and damages.</li>
<li>Review medical records, accident reports, and legal documents to assess injury severity and claim value.</li>
<li>Communicate with claimants, attorneys, and medical professionals to gather information and facilitate settlements.</li>
<li>Evaluate and negotiate settlements in accordance with company policies and industry&rsquo;s best practices.</li>
<li>Maintain accurate and detailed claim documentation.</li>
<li>Stay current with relevant state and federal laws, regulations, and industry trends.</li>
<li>Collaborate with internal departments, including underwriting and legal, to ensure thorough claims handling.</li>
</ul>
Qualifications &amp; Requirements
<ul><li>Experience: Minimum 2-4 years of experience handling bodily injury claims.</li>
<li>Education: Bachelor's degree preferred; equivalent work experience considered.</li>
<li>Licensing: Adjusters License in the state of Nevada.</li>
<li>Skills:</li>
<li>Strong analytical and investigative skills.</li>
<li>Excellent negotiation and communication abilities.</li>
<li>Proficiency in claims management software and Microsoft Office Suite.</li>
<li>Knowledge of medical terminology, legal principles, and insurance policies related to bodily injury claims.</li></ul></div>

BI Adjuster

Job OverviewSuperior Underwriters is seeking a dedicated and detail-oriented individual to join our team as a Bilingual First Notice of Loss (FNOL) Claims Representative. In this pivotal role, you will be the first point of contact for clients initiating claims. Your ability to handle inquiries with professionalism and accuracy is key to upholding our reputation for delivering exceptional service.Key Responsibilities<ul><li>Respond promptly and professionally to client inquiries via phone, email, and chat.</li><li>Provide clear and accurate information regarding policies, processes, and available services.</li><li>Accurately input and maintain client intake data in our CRM system.</li><li>Collaborate with internal departments to address and resolve complex client issues.</li><li>Assist in processing claim-related refunds.</li><li>Conduct follow-ups with clients to ensure satisfaction and offer continued support.</li><li>Meet or exceed service performance metrics, including response time and coverage verification benchmarks.</li></ul>Qualifications<ul><li>Background in Property &amp; Casualty Insurance (preferred).</li><li>Bilingual in Spanish.</li><li>Previous experience in a customer service or call center environment is a plus.</li><li>Excellent verbal and written communication skills.</li><li>Strong multitasking and organizational abilities in a fast-paced setting.</li><li>Effective problem-solving and critical thinking skills.</li><li>Proficiency in Microsoft Office; experience with CRM systems is preferred.</li><li>Ability to stay calm, empathetic, and professional under pressure.</li><li>Strong attention to detail and accuracy.</li></ul>What We Offer<ul><li>Competitive salary and comprehensive benefits package.</li><li>Opportunities for career advancement and professional development.</li><li>A collaborative and supportive team environment.</li><li>Ongoing training and development programs to help you thrive.</li></ul>Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>Health insurance</li></ul>Application Question(s):<ul><li>What is your compensation requirments? </li></ul>Language:<ul><li>Spanish (Required)</li></ul>Work Location: In person

Bilingual FNOL Claims Representative

Join Superior Underwriters and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Superior Underwriters

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BI Adjuster

Bilingual FNOL Claims Representative