Urwah Admin

Supertech Group

<div>The E-Commerce Manager will lead webook.com e-commerce business, managing daily operations while driving growth, conversion, and customer satisfaction. This role combines strategic planning with hands-on execution, ensuring smooth operations across all online sales channels and alignment with company objectives.
Key Responsibilities:<ul>
<li>
Oversee and execute all e-commerce activities, ensuring the smooth daily operation of online channels.</li>
<li>Manage day-to-day order fulfillment, logistics coordination, and customer service across all platforms.</li>
<li>Own the e-commerce strategy, KPIs, and P&amp;L to drive sales and profitability.</li>
<li>Handle account management of all sales channel partners and vendors.</li>
<li>Lead workflows for new product setup and listings (strong writing skills in Arabic and English required).</li>
<li>Ensure content, pricing, and inventory accuracy across the website and marketplaces.</li>
<li>Collaborate with marketing, tech, and product teams to improve site UX, traffic, and conversion rates.</li>
<li>Set up initiatives to deliver engaging customer experiences that drive conversions and retention.</li>
<li>Gather and analyze data from analytics, customer feedback, and competitor research to identify growth opportunities.</li>
<li>Manage product forecasting to align supply with customer demand.</li>
<li>Oversee stock delivery accuracy for all new product launches.</li>
<li>Prepare monthly management reports and conduct ad hoc reporting on sales, stock, and customer service performance.</li>
<li>Stay updated on e-commerce trends, technologies, and best practices.</li>
</ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree in Marketing, Business, or related field.</li>
<li>5&ndash;7 years of experience in e-commerce, with at least 2 years in a managerial role.</li>
<li>Strong analytical, commercial, and leadership skills.</li>
<li>Proficiency with e-commerce platforms, analytics tools, and performance tracking.</li>
<li>Excellent written and verbal communication skills in both Arabic and English.</li></ul></div>

Ecommerce Manager

<div>The E-Commerce Operations Coordinator ensures smooth day-to-day management of webook.com e-commerce processes including order management, vendor coordination, and logistics. This role plays a key part in maintaining operational excellence and ensuring timely, accurate fulfillment.
Key Responsibilities<ul>
<li>
Oversee daily order processing and ensure timely delivery.</li>
<li>Coordinate with logistics and suppliers for stock and shipment updates.</li>
<li>Maintain accurate product data, stock levels, and pricing on the website.</li>
<li>Support customer service with order, refund, and delivery queries.</li>
<li>Track inventory and flag shortages or delays to management.</li>
<li>Generate daily, weekly, and monthly reports on operations and KPIs.</li>
<li>Ensure operational workflows meet internal SLAs and quality standards.</li>
</ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree in Business, Supply Chain, or related field.</li>
<li>1&ndash;3 years of experience in e-commerce operations or fulfillment.</li>
<li>Excellent organizational and multitasking skills.</li>
<li>Strong Excel skills and familiarity with e-commerce tools.</li>
<li>Detail-oriented, proactive, and customer-focused.</li></ul></div>

E-Commerce Operations Coordinator

<div>The E-Commerce Marketing Specialist will drive traffic, engagement, and online sales for webook.com through performance marketing, SEO, and content optimization. The role focuses on maximizing visibility and conversion through data-driven strategies and effective digital campaigns.
Key Responsibilities<ul>
<li>
Execute performance marketing campaigns across Meta, Google, and other platforms.</li>
<li>Manage SEO/SEM and optimize product listings to improve visibility and ranking.</li>
<li>Coordinate promotional campaigns aligned with the marketing calendar.</li>
<li>Track key metrics including traffic, CTR, conversion rate, and ROAS.</li>
<li>Collaborate with creative, content, and product teams on campaign execution.</li>
<li>Manage CRM and email marketing for retention and re-engagement.</li>
<li>Prepare weekly and monthly performance reports and insights.</li>
</ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree in Marketing, E-Commerce, or related field.</li>
<li>2&ndash;4 years of experience in digital or e-commerce marketing.</li>
<li>Hands-on experience with Google Ads, Meta Ads Manager, and analytics tools.</li>
<li>Knowledge of SEO principles and e-commerce CMS platforms.</li>
<li>Data-driven mindset with strong attention to detail.</li></ul></div>

E-Commerce Marketing Specialist

<div>Do you want to love what you do at work? Do you want to make a difference, an impact, transform people&rsquo;s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you&rsquo;re looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC working with the biggest regional and international brands such as STC, Amazon, Gucci and more. UXBERT Labs is part of the Supertech Group also consisting of Hala Yalla, Saudi&rsquo;s #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA.
About the Role
We are looking for a partner-minded, entrepreneurial professional to lead and scale our Quality Assurance (QA) services at UXBERT Labs. This role combines business development, service development, and strategic sales, with a strong focus on expanding revenue and establishing our QA offering across new and existing markets.
This is a high-ownership role with a performance-driven incentive structure, suitable for someone motivated by growth, impact, and financial rewards based on results.
Key Responsibilities:<ul>
<li><ul>
<li>1.Business Development &amp; Revenue Growth</li>
<li><ul><li>Identify, pursue, and close new business opportunities for QA services.</li>
<li>Build a strong pipeline across sectors (government, enterprise, startups, e-commerce, retail, etc.).</li>
<li>Cross-sell QA services to existing UXBERT clients.</li>
<li>Prepare proposals, lead pitches, and manage the full sales cycle.</li>
</ul></li></ul></li><li><ul><li>2. Service Offering Development</li>
<li><ul><li>Develop, refine, and maintain the QA services portfolio and brochure.</li>
<li>Work with technical teams to define service bundles, pricing models, and value propositions.</li>
<li>Continuously improve sales and marketing materials to support commercial efforts.</li>
</ul></li></ul></li><li><ul><li>3. Commercial Enablement</li>
<li><ul><li>Support the commercial team with training on QA capabilities and offerings.</li>
<li>Join client meetings to showcase service value and close deals.</li>
<li>Create internal resources (presentations, brochures, talking points) to empower the sales pipeline.</li>
</ul></li></ul></li><li><ul><li>4. Partnerships &amp; Market Expansion</li>
<li><ul><li>Build relationships with industry partners, tech vendors, and ecosystem players.</li>
<li>Represent the company at events, exhibitions, and networking opportunities to generate leads.</li>
<li>Explore and establish early partnerships to enhance service adoption.</li>
</ul></li></ul></li><li><ul><li>5. Ownership &amp; Strategic Contribution</li>
<li><ul><li>Act as a business partner, taking responsibility for achieving monthly and annual revenue targets.</li>
<li>Work closely with senior leadership to shape growth strategy for QA services.</li>
<li>Monitor market trends and competitor offerings to identify new opportunities.</li>
</ul></li>
</ul></li></ul>Requirements<ul>
<li>
Experience in QA, software development, tech consulting, or business development in tech.</li>
<li>Strong understanding of QA methodologies and the ability to translate technical services into business value.</li>
<li>Excellent communication, presentation, and negotiation skills.</li>
<li>Entrepreneurial mindset with a high level of ownership and accountability.</li>
<li>Ability to work independently and drive results with minimal supervision.</li>
<li>Motivated by a performance-based earning model.</li>
</ul>
Benefits<ul>
<li>
Competitive base salary, aligned with experience.</li>
<li>High performance-based incentives and commissions tied to revenue growth.</li>
<li>Quarterly bonuses for exceeding targets.</li>
<li>Potential for profit-sharing or partner track based on long-term performance.</li></ul></div>

Quality Assurance Business Growth Partner

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?If yes, then this is the job you're looking for. is Saudi's event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.We are looking for a talented Business Development Specialist to join our team. Responsibilities <ul><li>Conduct market research to help identify potential growth opportunities for the business, the product and the client base.</li><li>Assist in developing strategies to expand Webook presence.</li><li>Help build a pipeline of business opportunities.</li><li>Qualify inbound leads and create a comprehensive list for outbound leads.</li><li>Establish and maintain relationships with sports organizations, event organizers, and corporate partners.</li><li>Assist in negotiating business agreements and partnerships.</li><li>Assist in developing and executing sales and growth strategies.</li><li>Monitor sales & business development performance and suggest improvements.</li><li>Collaborate with marketing to drive user / client acquisition.</li><li>Support business development initiatives to align with company goals.</li><li>Provide regular reports on business development activities and market trends.</li><li>Work with other departments to ensure cohesive execution of strategies.</li><li>Support and learn from senior team members.</li></ul> Requirements <ul><li>Bachelor's degree in Business, Marketing, or a related field.</li><li>1+ years of experience in business development or sales in the entertainment, hospitality technology or IT industry in the UAE.</li><li>Strong communication and negotiation skills.</li><li>Self-motivated and organized with the ability to thrive in a fast-paced, dynamic environment.</li><li>Fluent in both Arabic and English.</li></ul>

Business Development Specialist