Urwah Admin

Supertech Group

<div>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.
Key Responsibilities:<ul><li>
Lead the delivery team, fostering ownership, accountability, and high performance across all team members.</li></ul><ul>
<li>Develop detailed project plans, including timelines, milestones, and resource allocation.</li>
<li>Monitor and track project progress, ensuring milestones are met on time and within budget.</li>
<li>Identify and mitigate risks and issues that may impact project delivery.</li>
<li>Lead and motivate project teams, fostering a collaborative and productive work environment.</li>
<li>Allocate tasks and responsibilities to team members, ensuring optimal utilization of skills and resources.</li>
<li>Provide regular feedback and support to team members to enhance their performance and professional growth.</li>
<li>Act as the primary point of contact for all project-related communications with stakeholders.</li>
<li>Build and maintain strong relationships with clients, ensuring their needs and expectations are met.</li>
<li>Conduct regular status meetings and updates with stakeholders to keep them informed of project progress and any changes.</li>
<li>Ensure that all project deliverables meet the required quality standards and comply with organizational policies and procedures.</li>
<li>Implement and monitor quality control processes to ensure the successful delivery of projects.</li>
<li>Continuously evaluate and improve delivery processes to enhance efficiency and effectiveness.</li>
<li>Implement best practices and methodologies to streamline project delivery and optimize resource utilization.</li>
<li>Manage project budgets, ensuring cost-effectiveness and adherence to financial constraints.</li>
<li>Optimize resource allocation and utilization to ensure projects are delivered within budget and on time.</li>
<li>Prepare and present detailed project reports and documentation for stakeholders and senior management.</li>
<li>Maintain comprehensive project documentation, including plans, schedules, meeting minutes, and status reports.</li> 
</ul> 
 
Additional Responsibilities:<ul>
<li>Manage all projects via Jira, ensuring efficient tracking, reporting, and project management.</li>
<li>Supervise the operational aspects of the project as needed.</li>
<li>Ensure seamless integration and use of Jira for all team members.</li>
<li>Facilitate Jira training and support for team members to enhance their proficiency.</li>
<li>Adapt and refine agile methodologies to fit the project's requirements and team dynamics.</li>
</ul>Requirements<ul>
<li>Proven experience as a Delivery Lead or in a similar role.</li>
<li>Bachelors degree in Business Administration, Project Management, Information Technology, or a related field. A Masters degree is a plus.</li>
<li>Experience managing complex projects with cross-functional teams.</li>
<li>Strong leadership and team management skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in project management tools and software, particularly Jira.</li>
<li>Solid understanding of project management methodologies (e.g., Agile, Scrum, Waterfall).</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Ability to manage multiple projects simultaneously and meet tight deadlines.</li>
<li>Project Management Professional (PMP), Certified ScrumMaster (CSM), or similar certification is preferred.</li>
<li>Jira expertise, with a proven track record of managing projects through Jira.</li>
<li>Agile certification and extensive experience in agile methodologies are essential.</li></ul></div>

Senior Delivery Lead

<div>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.
Job Overview:
We are seeking an experienced and dedicated Scrum Master to guide and support our tech teams in delivering high-quality products efficiently. As a Scrum Master, you will facilitate the Scrum process, uphold Agile principles, and help the team overcome obstacles to ensure steady progress toward project goals. This role requires strong leadership, a deep understanding of Scrum, and a passion for fostering a collaborative and productive environment.
Key Responsibilities:<ul>
<li>Lead the Scrum Team: Serve as a servant leader for the Scrum team, facilitating Scrum events (daily stand-ups, sprint planning, reviews, and retrospectives) and ensuring the team adheres to Scrum practices.</li>
<li>Facilitate Agile Ceremonies: Organize and lead Scrum ceremonies to foster transparency, collaboration, and continuous improvement within the team.</li>
<li>Support the Product Manager: Work closely with the Product Manager to ensure the product backlog is well-defined, prioritized, and understood by the team. Assist in backlog refinement and user story development as needed.</li>
<li>Coach and Mentor: Provide guidance to the team on Agile best practices, helping team members understand their roles and responsibilities within the Scrum framework. Promote a culture of self-organization and accountability.</li>
<li>Remove Obstacles: Actively identify and remove impediments or roadblocks that may hinder the teams progress, ensuring they stay on track to meet sprint goals.</li>
<li><ul><li>Drive Continuous Improvement: Work with the team to identify inefficiencies, streamline processes, and foster an environment of continuous learning and improvement.</li></ul></li>
<li>Monitor and Optimize Processes: Ensure the teams Scrum processes are followed and optimized, regularly reviewing them to identify areas for improvement.</li>
<li>Reporting and Insights: Track and report on key metrics related to team performance, sprint progress, and overall project health. Leverage data to drive decision-making and provide insights to stakeholders.</li>
<li>Promote Transparency and Communication: Ensure clear and effective communication within the team and with external stakeholders, radiating information about progress, challenges, and opportunities for improvement.</li>
</ul>Requirements<ul>
<li>Bachelors Degree in Computer Science, Information Technology, or a related field.</li>
<li>Proven experience as a Scrum Master in a tech or software development environment.</li>
<li>4 to 5 years of experience applying Agile practices, specifically Scrum.</li>
<li>Scrum Master certification (e.g., Certified ScrumMaster (CSM), Professional Scrum Master (PSM)).</li>
<li>Deep understanding of Scrum principles, Agile methodologies, and the software development lifecycle (SDLC).</li>
<li>Strong communication, facilitation, and conflict resolution skills, with a collaborative mindset.</li>
<li>Experience with Agile tools such as JIRA, Confluence, etc..</li>
<li>Excellent organizational and problem-solving skills, with the ability to manage multiple tasks and priorities.</li>
</ul>Preferred Qualifications:<ul>
<li>Knowledge of additional Agile frameworks (Kanban, Lean, XP) is a plus.</li>
<li>Experience in scaling Agile (e.g., SAFe, LeSS) or working in a multi-team Agile environment.</li>
<li>Familiarity with DevOps practices and tools.</li></ul></div>

Scrum Master

<div>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.
Job Overview:
We are seeking a proactive and detail-oriented Project Coordinator to join our Delivery Department. This role is instrumental in ensuring the smooth coordination and execution of client-facing digital platform projects&mdash;bridging internal teams and external stakeholders. The Project Coordinator will work across cross-functional delivery teams, product owners, and B2B clients to maintain alignment, track progress, and drive delivery governance. 
 
You&rsquo;ll support both the strategic execution of client solutions and the internal operational structure needed to scale our project delivery across phases and accounts.
Key Responsibilities:
Project Coordination &amp; Delivery Support<ul>
<li>Coordinate across product, design, engineering, and QA teams to track timelines, dependencies, and risks.</li>
<li>Support Delivery Managers in executing project plans, maintaining Jira boards, and organizing team stand-ups and reviews.</li>
<li>Prepare and follow up on weekly status reports, risk logs, and action trackers for internal and client stakeholders.</li>
<li>Ensure project documentation (BRDs, meeting minutes, UAT plans) is maintained and up to date.</li>
</ul>Client-Facing Support<ul>
<li>Assist in preparing client-facing presentations, status updates, and decision logs.</li>
<li>Support in facilitating alignment sessions and workshops with B2B clients to ensure clear scope and delivery expectations.</li>
<li>Track client feedback and scope change requests, and ensure they are logged, reviewed, and escalated appropriately.</li>
</ul>Delivery Governance, OKRs Monitoring &amp; Internal Operations<ul>
<li>Help maintain delivery frameworks, templates, and documentation standards across the department.</li>
<li>Track and monitor project- and department-level OKRs (Objectives &amp; Key Results), ensuring activities and outputs remain aligned with strategic priorities.</li>
<li>Collaborate with Delivery and Product leadership to report on OKR progress and surface blockers tied to team-level commitments.</li>
<li>Monitor project health KPIs and escalate any risks to delivery timelines or scope.</li>
<li>Coordinate with internal departments (Product, Content, Tech, and Finance) to ensure smooth handoffs and operational readiness.</li>
</ul>Continuous Improvement<ul>
<li>Recommend enhancements to coordination workflows, reporting structures, and delivery practices based on observed gaps.</li>
<li>Contribute to internal knowledge sharing and retrospectives to improve delivery execution over time.</li>
</ul>Key Skills &amp; Attributes:<ul>
<li>Strong organizational skills with attention to detail and follow-through.</li>
<li>Excellent verbal and written communication&mdash;able to simplify complex updates for both technical and business stakeholders.</li>
<li>Comfortable managing multiple workstreams and shifting priorities.</li>
<li>High sense of ownership, urgency, and professionalism when dealing with internal teams and clients.</li>
<li>Collaborative, proactive mindset with a solution-oriented attitude.</li>
</ul>Requirements<ul>
<li>3&ndash;5 years of experience in project coordination, delivery operations, or client services&mdash;preferably in a SaaS, consulting, or digital platform environment.</li>
<li>Background in strategy consulting, client solutions, or PMO is a plus.</li>
<li>Familiarity with tools like Jira, Confluence, Google Sheet, and/or Odoo Projects is nice-to-have.</li>
<li>Experience working with cross-functional product/tech teams and external clients.</li>
<li>Prior exposure to OKRs frameworks and working in results-driven delivery teams is strongly preferred.</li></ul></div>

Project Coordinator

<div>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.<h3 class="jobSectionHeader">
Role Overview :
</h3>The Product Director will lead the vision, strategy, and execution of the webook.com digital platform, ensuring it meets customer needs and drives business growth. This role combines strategic thinking with hands-on leadership, guiding cross-functional teams to deliver innovative, high-quality products that enhance user experience and strengthen our market position.<h3 class="jobSectionHeader">
Key Responsibilities</h3>
Product Vision &amp; Strategy<ul>
<li>Define and communicate a clear product vision and long-term strategy aligned with company goals.</li>
<li>Identify market opportunities, customer needs, and industry trends to inform the product strategy and roadmap decisions.</li>
<li>Lead the creation of innovative features and enhancements that strengthen webook&rsquo;s competitive advantage.</li>
</ul>Product Development &amp; Execution<ul>
<li>Oversee the entire product lifecycle from concept to launch to continuous improvement.</li>
<li>Prioritize product initiatives based on data, business impact, and customer feedback.</li>
<li>Collaborate with engineering, design, marketing, and operations to ensure timely, high-quality product delivery.</li>
</ul>Leadership &amp; Stakeholder Management<ul>
<li>Lead, mentor, and grow a high-performing product management team.</li>
<li>Partner with business leaders to ensure product goals align with sales, marketing, and operational strategies.</li>
<li>Represent the product vision and roadmap to internal teams, executives, and external stakeholders.</li>
</ul>Performance &amp; Optimization<ul>
<li>Define key product metrics (KPIs) and track performance to ensure product-market fit and growth.</li>
<li>Use data and insights to iterate and optimize the user experience and platform performance.</li>
<li>Drive product adoption, engagement, and retention through innovative features and seamless user journeys.</li>
</ul>Requirements<ul>
<li>Bachelor&rsquo;s degree in Business, Computer Science, or related field (Master&rsquo;s preferred).</li>
<li>8+ years of product management experience, including at least 3 years in a leadership role.</li>
<li>Proven success leading digital product development for a platform or marketplace.</li>
<li>Strong understanding of UX/UI best practices, agile methodologies, and data-driven decision-making.</li>
<li>Excellent leadership, communication, and stakeholder management skills.</li>
<li>Experience in the events, travel, or e-commerce industry is a plus.</li></ul></div>

Product Director

<div>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.
Role Overview:
We are looking for a motivated and detail-oriented Operations Intern to join our team. This internship provides an excellent opportunity to gain hands-on experience in operations management, process improvement, and cross-functional collaboration. The ideal candidate is eager to learn, thrives in a dynamic environment, and demonstrates excellent problem-solving skills.
Requirements<ul>
<li>Bachelors degree in Business Administration, or related field</li>
<li>Strong communication and organizational skills</li>
<li>Proficiency in Google Workspace tools (Google Docs, Sheets, Slides, Drive, and Calendar).</li></ul></div>

Operations Intern

<div>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.
Key Responsibilities:<ul>
<li>Provide general administrative support to ensure the smooth operation of the office.</li>
<li>Manage and distribute incoming and outgoing correspondence, including emails, letters, and packages.</li>
<li>Schedule and coordinate meetings, appointments, and travel arrangements for staff members.</li>
<li>Maintain office supplies inventory and place orders when necessary.</li>
<li>Handle and prioritize incoming requests and inquiries from internal and external stakeholders.</li>
<li>Assist in the preparation of reports, presentations, and other documents as required.</li>
<li>Manage office facilities, including maintenance, repairs, and security.</li>
<li>Ensure that office equipment, such as computers, printers, and telecommunication systems, are in good working condition.</li>
<li>Coordinate with vendors and service providers for office-related services.</li>
<li>Implement and maintain office policies and procedures to ensure efficiency and adherence to company standards.</li>
<li>Support the onboarding process for new employees, including setting up workstations and providing necessary equipment and resources.</li>
<li>Maintain and update physical and electronic records and files.</li>
<li>Ensure the confidentiality and security of sensitive information and documents.</li>
<li>Develop and implement record-keeping systems to facilitate easy retrieval of information.</li>
<li>Conduct regular audits to ensure data accuracy and compliance with record-keeping policies and regulations.</li>
<li>Coordinate the disposal and archiving of records in accordance with retention guidelines.</li>
</ul>Requirements<ul>
<li>High school diploma or equivalent; additional certification or training in office administration is a plus.</li>
<li>Proven experience as an office administrator, office assistant, or similar role.</li>
<li>Familiarity with office management procedures and basic accounting principles.</li>
<li>Knowledge of office equipment and computer systems.</li>
<li>Strong written and verbal communication skills in the local language.</li>
<li>Proficiency in using office software and applications.</li>
<li>Ability to handle stressful situations and resolve conflicts effectively.</li>
<li>Strong organizational and multitasking skills.</li>
<li>Proficient in office management software, such as Microsoft Office Suite (Word, Excel, PowerPoint) and collaboration tools.</li>
<li>Strong organizational and time management skills to handle multiple tasks and prioritize accordingly.</li>
<li>Attention to detail and accuracy in handling administrative duties.</li>
<li>Ability to maintain confidentiality and handle sensitive information with discretion.</li>
<li>Excellent problem-solving and decision-making abilities.</li>
<li>Effective verbal and written communication skills.</li>
<li>Ability to interact professionally with internal and external stakeholders at all levels.</li>
<li>Strong customer service orientation and interpersonal skills.</li>
<li>Ability to work well in a team environment and collaborate with colleagues.</li>
<li>Ability to work in a dynamic and fast-paced environment.</li>
<li>Willingness to take on new responsibilities and adapt to changing priorities.</li>
<li>Demonstrated ability to work independently with minimal supervision.</li></ul></div>

Office Administrator

<div>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.
Job Overview
We are currently seeking a highly skilled and dynamic Marketing Intern to join our team. The ideal candidate will play a crucial role in supporting advertising and promotional efforts within the company with a strong foundation in marketing principles, excellent communication skills, and a proactive approach to tackling tasks.
Key Responsibilities:<ul><li><ul>
<li>Collaborate on social media-related projects to enhance the company's online presence.</li>
<li>Compile comprehensive reports detailing marketing activities and their impact.</li>
<li>Engage in community management on various social media platforms.</li>
<li>Demonstrate proficiency in computer skills, particularly in Microsoft applications.</li>
<li>Showcase adeptness in social media management</li>
</ul></li></ul>Requirements
Key Qualifications:<ul><li><ul><li><ul><li>
Bachelor's degree in Marketing, Business Administration, English Language and Translation, or a related field.</li></ul></li></ul></li></ul></div>

Marketing Intern

Join Supertech Group and explore 45   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.