Qureos Mentor

SupportYourApp

<div>
 
 Passionate about the world of tech?
 
 
 
 What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?
 
 
 Join our team as a
 
 Customer Support Consultant
 
 today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
 
 
 Excited? Let's see what it takes 💛
 
 
 
 What You Will Do:
 
 
 
 <ul>
 <li>
 Communicate with hot leads and existing customers via calls, emails and chats
 </li>
 <li>
 Build positive and long-lasting relationships with customers
 </li>
 <li>
 Meet team KPIs
 </li>
 <li>
 Always be up-to-date with cutting-edge technology
 </li>
 <li>
 Securely work with customers' sensitive information
 </li>
 <li>
 Apply the latest and greatest customer happiness practices
 </li>
 <li>
 Maintain working knowledge of our client's products and services
 
 
 </li>
 </ul>
 
 What you need to succeed in this role:
 
 
 
 <ul>
 <li>
 Excellent Czech and English (B2) communication skills
 </li>
 <li>
 At least 6 months of experience in a customer support role
 </li>
 <li>
 Attention to details
 </li>
 <li>
 Analytical and research skills
 </li>
 <li>
 Positive and responsible attitude
 </li>
 <li>
 Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)
 
 
 </li>
 </ul>
 
 Will be a great plus:
 
 
 
 <ul>
 <li>
 Customer service or sales experience
 </li>
 <li>
 Experience with CRM systems
 
 
 </li>
 </ul>
 
 Benefits and Perks:
 
 
 
 <ul>
 <li>
 Fixed schedule: Monday to Friday, 10 AM - 6 PM Turkey time
 </li>
 <li>
 Opportunity to work fully remotely
 </li>
 <li>
 Inclusive international environment
 </li>
 <li>
 Compensation in USD
 </li>
 <li>
 Good bonuses for referring friends
 </li>
 <li>
 Paid intensive training and probation
 </li>
 <li>
 Work-life balance
 </li>
 <li>
 Responsive management interested in your growth and long-lasting cooperation
 </li>
 <li>
 Greenhouse conditions for self-development
 </li>
 <li>
 The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected
 
 
 </li>
 </ul>
 
 Who are we?
 
 
 
 SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
 
 
 Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
 
 
 We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
 
 
 We welcome people with various backgrounds and experiences. Grab the chance to join us and
 
 send your CV in English
 
 , pointing out your outstanding skills!
 
 
 Visit our website: www.supportyourapp.com
 
 
 
 DISCLAIMER
 
 
 
 We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
 
 
 
 Your personal data will be processed as described in the SupportYouApp
 
 
 Candidate Privacy Notice
 
 
 .
 
</div>

(fluent Czech) Customer Support Consultant (Turkey, remotely)

<div>Passionate about the world of tech?
What if you had a chance to be a part of the world&rsquo;s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let&rsquo;s see what it takes
What You Will Do:<ul>
<li>Communicate with hot leads and existing customers via calls, emails and chats</li>
<li>Build positive and long-lasting relationships with customers</li>
<li>Meet team KPIs</li>
<li>Always be up-to-date with cutting-edge technology</li>
<li>Securely work with customers&rsquo; sensitive information</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain working knowledge of our client&rsquo;s products and services</li>
</ul>What you need to succeed in this role:<ul>
<li>Excellent Czech and English (B2) communication skills</li>
<li>At least 6 months of experience in a customer support role</li>
<li>Attention to details</li>
<li>Analytical and research skills</li>
<li>Positive and responsible attitude</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul>Will be a great plus:<ul>
<li>Customer service or sales experience</li>
<li>Experience with CRM systems</li>
</ul>Benefits and Perks:<ul>
<li>Fixed schedule: Monday to Friday, 10 AM &ndash; 6 PM Turkey time
</li><li>Opportunity to work fully remotely</li>
<li>Inclusive international environment</li>
<li>Compensation in USD</li>
<li>Good bonuses for referring friends</li>
<li>Paid intensive training and probation</li>
<li>Work-life balance</li>
<li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we&rsquo;ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.</div>

<div>Passionate about the world of tech?
What if you had a chance to be a part of the world&rsquo;s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let&rsquo;s see what it takes
What you will do:<ul>
<li>Provide exceptional customer support via chats and emails</li>
<li>Build positive and long-lasting relationships with customers</li>
<li>Meet team KPIs</li>
<li>Always be up-to-date with cutting-edge technology</li>
<li>Securely work with customers&rsquo; sensitive information</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain working knowledge of our client&rsquo;s products and services</li>
<li>Communicate with developers and other departments of various IT companies</li>
</ul>What you need to succeed in this role:<ul>
<li>Native Kazakh, and English B2 communication skills</li>
<li>At least 6 months of experience in a customer support role</li>
<li>Personal or professional experience in crypto is a must</li>
<li>Analytical and research skills</li>
<li>Positive and responsible attitude</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul>Will be a great plus:<ul><li>
Experience with CRM systems</li></ul>
Benefits and Perks:<ul>
<li>Flexible schedule</li>
<li>Opportunity to work fully remotely</li>
<li>Inclusive international environment</li>
<li>Compensation in USD</li>
<li>Good bonuses for referring friends</li>
<li>Paid intensive training and probation</li>
<li>Work-life balance</li>
<li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we&rsquo;ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.</div>

(fluent Kazakh) Customer Support Consultant, crypto (Turkey, remotely)

<div>
 
 Passionate about blockchain technology and the future of digital finance?
 
 
 
 What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?
 
 
 Join our team as a
 
 Chat Support Consultant
 
 today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
 
 
 Excited? Let's see what it takes 💛
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 Provide efficient and excellent customer support in crypto trading via live chat, tickets, and email
 </li>
 <li>
 Handle customer inquiries, order disputes, and appeals
 </li>
 <li>
 Provide valid, accurate information and solutions to customer requests
 </li>
 <li>
 Manage complaints and appeals, including follow-ups on escalations when required
 </li>
 <li>
 Maintain up-to-date knowledge of the company's trading platform and general market conditions
 </li>
 <li>
 Understand customers' needs and deliver constructive feedback to the management team
 </li>
 <li>
 Continuously seek ways to improve team performance and work efficiency
 </li>
 <li>
 Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays
 
 
 </li>
 </ul>
 
 What you need to succeed in this role:
 
 
 
 <ul>
 <li>
 Native Kazakh and strong English proficiency (minimum B2; C1 preferred)
 </li>
 <li>
 At least 6-12 months of online customer support experience, preferably in crypto or financial services
 </li>
 <li>
 Experience in live chat support and handling customer inquiries
 </li>
 <li>
 Strong analytical, logical thinking, and problem-solving skills
 </li>
 <li>
 Proof validation skills or payment/banking knowledge
 </li>
 <li>
 Financial background is strongly preferred
 </li>
 <li>
 Positive and responsible attitude
 </li>
 <li>
 Crypto industry knowledge is a plus
 </li>
 <li>
 CRM experience is an advantage
 
 
 </li>
 </ul>
 
 Benefits and Perks:
 
 
 
 <ul>
 <li>
 Flexible schedule
 </li>
 <li>
 Opportunity to work fully remotely
 </li>
 <li>
 Inclusive international environment
 </li>
 <li>
 Compensation in USD
 </li>
 <li>
 Rewards system
 </li>
 <li>
 Good bonuses for referring friends
 </li>
 <li>
 Paid intensive training and probation
 </li>
 <li>
 Work-life balance
 </li>
 <li>
 Responsive management interested in your growth and long-lasting cooperation
 </li>
 <li>
 Greenhouse conditions for self-development
 </li>
 <li>
 The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected
 
 
 </li>
 </ul>
 
 Who are we?
 
 
 
 SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
 
 
 Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
 
 
 We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
 
 
 We welcome people with various backgrounds and experiences. Grab the chance to join us and
 
 send your CV in English
 
 , pointing out your outstanding skills!
 
 
 Visit our website: www.supportyourapp.com
 
 
 
 DISCLAIMER
 
 
 
 We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
 
 
 
 Your personal data will be processed as described in the SupportYouApp
 
 
 Candidate Privacy Notice
 
 
 .
 
</div>

(Native Kazakh) Chat Support Consultant, crypto (Remote)

Join SupportYourApp and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

SupportYourApp

ABOUT_COMPANY

(fluent Czech) Customer Support Consultant (Turkey, remotely)

(fluent Czech) Customer Support Consultant (Turkey, remotely)

(fluent Czech) Customer Support Consultant (Turkey, remotely)

(fluent Czech) Customer Support Consultant (Turkey, remotely)

(fluent Kazakh) Customer Support Consultant, crypto (Turkey, remotely)

(Native Kazakh) Chat Support Consultant, crypto (Remote)

(fluent Kazakh) Customer Support Consultant, crypto (Turkey, remotely)