Qureos Mentor

Supreme Committee for Delivery & Legacy

<div>
 
 
 
 Freelancer contract based in QATAR (Local organizing Committee Role)
 
 
 
 
 
 
 
 
 
 
 
 
 Contract Duration: Until December 31st.
 
 
 
 
 
 
 Availability: Immediate joiners only
 
 
 
 
 
 
 
 
 
 
 
 
 Position:
 
 
 
 
 
 
 Workforce Operations Venue Manager
 
 
 
 
 The Workforce Operations Venue Manager will manage planning and implementation of the Workforce Operations Programme for the U17 FIFA World Cup 2025 &amp; FIFA Arab Cup 2025. He or She will play a key role in the design and delivery plan of venue operations for Workforce.
 
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 &bull; Scope and refine all workforce operational spaces including all the required equipment associated with Workforce delivery on venue.
 
 
 &bull; Contribute to the development and delivery of the Workforce Operations Role Specific and Venue Specific Training and the Workforce Operations Specialist on-boarding process.
 
 
 &bull; Build and maintain strong client focused relationships with all functional areas and work to update and confirm detailed venue requirements for all areas.
 
 
 &bull; Collaborate, lead and engage a large team of paid staff and volunteers who will deliver operations on venue.
 
 
 &bull; Manage the Workforce Centre for paid staff and volunteers including check-in, meal ordering and distribution, reward and recognition, engagement, welfare, communication, etc.
 
 
 &bull; Manage the regular reporting, attrition mitigation and management as well as contingency planning to resolve tournament time workforce issues in line with policies and procedures.
 
 
 &bull; Attend daily venue briefings, complete daily venue reports and escalate any incidents or issues as required related to workforce.
 
 
 &bull; Perform any other duties assigned by the supervisor directly related or relevant to the job.
 
 
 
 
 
 
 
 
 
 
 Qualifications and Preferred Skills:
 
 
 
 
 &bull; Minimum 5 years in mega sports events.
 
 
 &bull; Experience of working in the region and knowledge of local culture is a bonus.
 
 
 &bull; Proven ability to manage people and work collaboratively with multiple departments.
 
 
 &bull; Volunteer Management is an advantage.
 
 
 &bull; Excellent communications skills
 
 
 &bull; Ability to understand the big picture and adapt accordingly
 
 
 &bull; High attention to detail and accuracy
 
 
 &bull; Ability to manage large and diverse teams
 
 
 &bull; Team player, willing to work on tight timelines and pitch in when needed
 
 
 &bull; Positive attitude, patience and persistence
 
 
 &bull; Proven experience in working in a database environment
 
 
 &bull;
 
 Priority to people that have previous experience in Qatar (FAC, FWC, AFC etc).
 
 
 
 
</div>

Workforce Operations Venue Manager

<div>
 
 
 
 Freelancer contract based in QATAR (Local organizing Committee Role)
 
 
 
 
 
 
 
 
 
 Contract Duration: Until December.
 
 
 
 
 
 
 
 
 
 Availability: Immediate joiners only
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Previous work experience in the international event industry, at Guest operations field of sports. business, preferably with knowledge of the needs of Guest operation.
 </li>
 <li>
 Operational planning and implementation for the stadiums: strategically plan and execute V/VIP services, protocol, and guest operations within the stadiums hosting the event.
 </li>
 <li>
 Supervision of V/VIP Areas within the stadiums: oversee the setup and maintenance of V/VIP areas to meet the highest quality standards in the stadiums.
 </li>
 <li>
 Staff training for the stadiums V/VIP Operations: prepare and conduct comprehensive training programs for LOC GOP staff, volunteers and hosts/ess specific to V/VIP operations within the stadium settings.
 </li>
 <li>
 Match day operations at the stadiums: manage all operational responsibilities on match days, ensuring seamless V/VIP services and compliance with event policies and procedures at the stadiums.
 </li>
 <li>
 Event analysis and reporting: collecting guest feedback to enhance V/VIP experience and improve services within the stadiums during the event. Post event reporting and debriefings with the team.
 </li>
 <li>
 Resources management: efficiently manage resources and requirements submissions to LOC Stakeholders ensuring budgets to meet financial objectives for V/VIP operations in the stadiums.
 </li>
 <li>
 Perform additional tasks assigned by the line Manager/ Director to ensure the overall success of the event within the stadiums.
 </li>
 <li>
 
 Priority to people that have experience in previous experience in Qatar (FAC, FWC, AFC etc) and/or strong Guset operation experience.
 
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications and Preferred Skills:
 
 
 
 
 
 
 <ul>
 <li>
 Proven experience in roles focused on customer service or guest operations, preferably within the sports or events industry.
 </li>
 <li>
 Experience in planning and executing events, including logistics, vendor coordination, and on-site management.
 </li>
 <li>
 Demonstrated success in managing interactions with Governmental entities/Stakeholders and a track record of delivering on Guest Management initiatives.
 </li>
 <li>
 Experience in collaborating with multiple stakeholders in a complex, high-profile event setting.
 </li>
 </ul>
 
 
 
 
 
 
 Skills:
 
 
 
 
 
 
 <ul>
 <li>
 Strong language skills (both English / Arabic) to ensure clear communication and exceptional guest engagement in V/VIP areas during match days.
 </li>
 <li>
 A deep commitment to providing excellent service and resolving guest issues promptly and professionally.
 </li>
 <li>
 Strong organizational abilities to manage multiple tasks, schedules, and resources efficiently.
 </li>
 <li>
 Exceptional attention to detail and problem-solving abilities.
 </li>
 <li>
 Experience in collaborating with multiple stakeholders in a complex, high-profile event setting.
 </li>
 </ul>
 
 
</div>

Guest Operations Venue Manager

Join Supreme Committee for Delivery & Legacy and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Supreme Committee for Delivery & Legacy

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Workforce Operations Venue Manager

Guest Operations Venue Manager