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Sussek Machine Company

Ready to get out from behind the desk? We&rsquo;re looking for a hands-on IT Support Technician to join our manufacturing team. This is a high-impact, entry-level role perfect for a self-starter who wants to own their work, solve problems quickly and effectively, and grow their career in a fast-paced environment.What You&rsquo;ll DoYou won't just be answering phones. You'll be the &quot;boots on the ground&quot; across our facilities in Wisconsin and Minnesota, handling everything from software troubleshooting to physical infrastructure that support company wide IT initiatives:<ul><li>Support &amp; Troubleshoot: Resolve hardware, software, and network issues for local and remote users. Maintain IT helpdesk tickets</li><li>Get Hands-On: Install PCs, printers, and/or TVs. Assist with network setup, and other IT Equipment</li><li>IT Projects: Assist with system upgrades, deployments, and company-wide IT initiatives.</li><li>Travel: Move between facilities to keep production humming.</li></ul>Who You Are<ul><li>Early Career: 0&ndash;2 years of IT experience (internships count!).</li><li>Technical &amp; Tactical: Familiar with Windows/O365 and comfortable using basic power tools for installations.</li><li>Independent and Reliable: You don&rsquo;t need to be micromanaged to get things done.</li><li>Adaptable and Flexiable: You enjoy the energy of a manufacturing shop floor and can talk tech with anyone. WIlling to travel to Minnesota and New Berlin, WI on a regular basis</li><li>Communication : Strong Verbal and Written Communication skills</li></ul>Bonus Points For:<ul><li>Experience with Active Directory or ERP systems.</li><li>Basic networking knowledge (IPs, switches).</li><li>A &quot;can-do&quot; attitude toward learning new skills like PowerShell or SQL.</li></ul>Pay: $40,000.00 - $45,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Education:<ul><li>Associate (Preferred)</li></ul>Experience:<ul><li>IT support: 2 years (Required)</li><li>Software troubleshooting: 1 year (Required)</li><li>Microsoft Office 365: 2 years (Required)</li></ul>Willingness to travel:<ul><li>25% (Required)</li></ul>Work Location: In person

IT Support Technician

Join Sussek Machine Company and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sussek Machine Company

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IT Support Technician