Abrar Admin

Susser bank

<div>Position Summary

The Universal Banker position is a position that encompasses both the Teller and Personal Banker roles. The primary responsibilities include managing and growing an assigned portfolio of retail customers, performing a variety of customer services such as opening new accounts, closing deposit accounts, and answering questions from existing and prospective customers, and accurately and efficiently processing a variety of customer banking transactions. Work is varied in nature with changing priorities. Incumbent applies advanced knowledge of bank products and services to work performed. Works under limited supervision and in compliance with established policies, procedures, and regulations. 


Primary Duties and Responsibilities
<ul>
<li>Welcomes and interviews customers and prospects to acquire information and define financial needs; recommends and sells retail products and opens appropriate new accounts with supporting documentation. Enters new account information into computer system.</li>
<li>Travel to various branch locations to provide staffing support.</li>
<li>Redeems savings bonds and certificates of deposit.</li>
<li>Provides customer services such as accepting and processing collection items, telephone account and wire transfers, stop payment requests and check orders. Closes accounts, admits customers to safe deposit boxes. Prepares and encodes counter checks and deposit slips.</li>
<li>Responds to customers' requests for signature card updates and revisions and obtains appropriate documentation.</li>
<li>Responds to customer inquiries regarding account information (e.g., account balance, check clearance, etc.). Prints account history and may assist customer in balancing statement. Researches and resolves problems, initiates and follows-up research requests and may refund fees when appropriate.</li>
<li>Provides customers with Debit Cards, Internet Banking, locking money bags and product information; participates in business development program through cross-sell efforts to established and prospective consumer, commercial and credit card customers.</li>
<li>Participate in and ensure the accuracy and completion of the Branch Quarterly Audit.</li>
<li>Perform teller duties including cash, check and deposit transactions, wire transfers, loan payments, and balancing cash drawers. Assist with Vault Duties as needed/required.</li>
<li>Balancing cash drawer daily.</li>
<li>Process cashier&rsquo;s check and debit card requests.</li>
<li>Adjust debit card limits and process debit card exceptions reports.</li>
<li>Assist in counting money shipments.</li>
<li>Process various night-drop and mail transactions as needed.</li>
<li>Assist with month end teller audits as needed.</li>
<li>Provides customers with notary services, and other non-bank services. Refers customers with non-retail product needs to appropriate providers throughout the Corporation (e.g., mortgage lending, commercial lending, etc.).</li>
<li>Maintains relationships with customers by calling assigned accounts.</li>
<li>Performs administrative support duties (e.g. order supplies, collect, sort and distribute mail, adjust or setup machines, type, file, etc.).</li>
<li>Reviews overdraft report for assigned customer portfolio and approves overdrafts for amounts up to authorized limit.</li>
<li>May open or close branch, main vault or night deposit vault for the day.</li>
<li>Performs duties in compliance with applicable laws and regulations.</li>
<li>Maintains the security and confidentiality of pertinent information and records.</li>
<li>Maintains current and up-to-date knowledge and continues professional development through training as applicable.</li>
<li>Demonstrates a courteous, pleasant, self-motivated, and dependable behavior. Maintaining a professional environment in both appearance and conduct.</li>
<li>Understands and agrees to abide by the policies and procedures established by Susser Bank.</li>
<li>Performs additional duties as assigned or directed.</li></ul> 


Education and Experience Required
<ul>
<li>High school or equivalent degree required.</li>
<li>2 years New Account experience preferred with knowledge of all Teller Services.</li>
<li>Previous cash handling experience.</li>
<li>Jack Henry experience preferred but not required.</li>
<li>Experience with commercial account opening and commercial entity document review.</li></ul> 


Skills and Abilities Required
<ul><li>In-depth knowledge of banking concepts and regulations</li>
<li>Moderate accounting skills necessary to perform balancing, reconciliation, reporting and financial analysis functions.</li>
<li>In-depth knowledge of all bank products and services, policies, and procedures including sales incentive program, regulatory and Audit requirements.</li>
<li>Demonstrated ability to explain all bank products and services in order to sell and cross-sell bank products and services and respond to customer inquiries.</li>
<li>Advanced written, oral, interpersonal, and negotiating skills with ability to recognize and respond to sales opportunities and deliver persuasive sales presentations.</li>
<li>Cooperation / Teamwork and patience in dealing with customers.</li></ul> 


Susser Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Susser Bank participates in E-Verify.<h4 class="jobSectionHeader">
Experience</h4>
Preferred<ul><li>
Jack Henry experience
</li><li>Teller services experience</li><li>
2 year(s): New Accounts experience
</li></ul><h4 class="jobSectionHeader">Education</h4>
Preferred<ul><li>
High School or better</li></ul><h4 class="jobSectionHeader">
Behaviors</h4>
Preferred<ul><li>
Loyal: Shows firm and constant support to a cause</li><li>
Team Player: Works well as a member of a group</li><li>
Dedicated: Devoted to a task or purpose with loyalty or integrity</li></ul><h4 class="jobSectionHeader">
Motivations</h4>
Preferred<ul><li>
Goal Completion: Inspired to perform well by the completion of tasks</li><li>
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility</li></ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Universal Banker

<div>Position Summary

The Project Manager at Susser Bank will be responsible for planning, executing and delivering multiple projects that support banks technology strategy. The PM acts as the central coordinator between business leaders, technology teams, vendors, and different stakeholders within the bank to ensure projects are delivered on time, within scope, within budget, and in compliance with banking regulations. The ideal candidate has proven experience managing multiple projects simultaneously, with a solid understanding of both Waterfall and Agile ways of working. They are adaptable and capable of leading small, medium, and large-scale initiatives, effectively tailoring their approach based on project complexity, stakeholder needs, and delivery methodology. 


Primary Duties and Responsibilities

Project Planning &amp; Initiation
<ul>
<li>Define project scope, objectives, success criteria, and delivery approach (Waterfall, Agile, or hybrid).</li>
<li>Develop and maintain an integrated project plan that outlines milestones, timelines, dependencies, and resource needs.</li>
<li>Ensure alignment between business goals, technical approaches, and regulatory considerations.</li>
</ul>
Execution &amp; Delivery Management

<ul><li>Lead day‑to‑day execution of the project plan, ensuring work progress as scheduled.</li>
<li>Coordinate internal teams, external vendors, and stakeholders to keep delivery on track.</li>
<li>Adapt delivery rigor based on project size, risk, and complexity.</li>
<li>Ensure deliverables meet agreed‑upon quality standards.</li>
</ul>
Stakeholder &amp; Communication Management
<ul>
<li>Act as the central point of coordination between business leaders, technology teams, vendors, and partners.</li>
<li>Facilitate regular status meetings and provide clear, concise updates on progress, risks, and decisions.</li>
<li>Escalate issues appropriately and drive timely resolution.</li>
</ul>
Scope, Schedule &amp; Budget Control
<ul>
<li>Manage scope to prevent uncontrolled changes and ensure alignment with approved objectives.</li>
<li>Track project timelines, milestones, and budget, taking corrective action when variances occur.</li>
<li>Lead change control and change request processes when adjustments are required.</li>
</ul>
Risk &amp; Issue Management
<ul>
<li>Proactively identify, document, and manage project risks and issues.</li>
<li>Maintain risk registers and ensure mitigation and response strategies are defined and tracked.</li>
<li>Ensure risks are regularly reviewed and communicated with stakeholders.</li>
</ul>
Governance &amp; Compliance
<ul>
<li>Ensure projects follow Susser Bank standards, governance expectations, and internal policies.</li>
<li>Maintain required project documentation and audit‑ready artifacts.</li>
<li>Ensure adherence to regulatory, security, and compliance requirements relevant to banking and technology initiatives.</li>
</ul>
Vendor &amp; Partner Coordination
<ul>
<li>Serve as the primary liaison with vendors and implementation partners.</li>
<li>Ensure vendors deliver according to statements of work, timelines, and quality expectations.</li>
<li>Track vendor dependencies, deliverables, and risks.</li>
</ul>
Reporting &amp; Executive Visibility
<ul>
<li>Provide accurate, timely project status reporting to leadership.</li>
<li>Highlight key accomplishments, milestones, upcoming work, risks, and decisions needed.</li>
<li>Support executive decision‑making through clear, fact‑based communication.</li></ul> 


Education, Required Skills and Experience
<ul><li>Bachelor&rsquo;s degree in information technology or related, required.</li>
<li>Proven experience managing multiple technology initiatives in parallel.</li>
<li>Strong understanding of Waterfall, Agile, and hybrid delivery models.</li>
<li>Ability to scale project management rigor based on project size and risk.</li>
<li>Experience in management of delivering technology solutions such as:
<ul><li>System implementations and upgrades</li>
<li>Application development or modernization</li>
<li>Data, cloud, or infrastructure initiatives</li>
<li>Security or regulatory-driven technology changes</li>
</ul></li><li>Comfortable working with cross-functional and distributed teams.</li>
<li>Strong communication skills with both technical and non-technical stakeholders.</li></ul> 


Skills and Qualifications
<ul>
<li>PMP (Project Management Professional) &ndash; PMI.</li>
<li>Certified ScrumMaster (CSM).</li>
<li>Experience with Office 365 administration and enterprise collaboration platforms.</li></ul> 


Susser Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Susser Bank participates in E-Verify.<h4 class="jobSectionHeader">
Experience</h4>
Preferred<ul><li>
Prior work experience in the banking industry preferred.</li><li>
Experience working with cross functional and distributed teams.</li><li>
Strong understanding of Waterfall, Agile and Hybrid delivery models.</li><li>
Experience in management of delivering Technology solutions.</li><li>
Experience managing multiple technology initiatives.</li></ul><h4 class="jobSectionHeader">
Education</h4>
Preferred<ul><li>
Bachelors or better in Information Technology</li></ul><h4 class="jobSectionHeader">
Behaviors</h4>
Preferred<ul><li>
Functional Expert: Considered a thought leader on a subject</li><li>
Team Player: Works well as a member of a group</li><li>
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well</li><li>
Dedicated: Devoted to a task or purpose with loyalty or integrity</li></ul><h4 class="jobSectionHeader">
Motivations</h4>
Preferred<ul><li>
Goal Completion: Inspired to perform well by the completion of tasks</li><li>
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility</li><li>
Job Security: Inspired to perform well by the knowledge that your job is safe</li></ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Project Manager

Join Susser bank and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Susser bank

About Company

Universal Banker

Project Manager