Qureos Mentor

Sutter Health

<div>We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office-Bay
Position Overview:
Support the operational infrastructure needed to manage and scale Sutter Sync clinical programs. This role would focus on reporting, metric tracking, capacity visibility, issue and action follow-up, meeting preparation, decision tracking, and operational analysis. The analyst would also help identify current-state workflow gaps by working with the Epic team, reviewing data, observing operations, and gathering input from clinical and operational stakeholders. They would surface patterns, risks, and opportunities for improvement so clinical operations, product, design, and technical teams can make better-informed decisions. 
 
This role translates raw data into meaningful operational reports, helping business stakeholders make informed day-to-day decisions. This position is a key developing contributor within their respective department or business unit. Bridges the gap between basic data extraction and advanced analytics. Focuses on business value&mdash;partnering with end-users to understand operational workflows, translating basic business requests into technical requirements, and building operational dashboards. Working with decreasing supervision, this role applies intermediate analytical skills to solve common operational questions.
Job Description:
****Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the San Francisco office on a consistent basis to support team collaboration and business needs.****
EDUCATION: 
Equivalent experience will be accepted in lieu of the required degree or diploma.<ul><li>
Bachelor's degree in Business Analytics, Healthcare Administration, Statistics, Economics, Finance, Computer Science, or a related field</li></ul>
TYPICAL EXPERIENCE:
<ul><li>4 years recent relevant experience</li></ul>
PREFERRED EXPERIENCE:<ul><li>
Healthcare operations, virtual care, ambulatory care, population health, or clinical program operations experience.</li><li>
Experience with KPI tracking, dashboarding, reporting, trend analysis, and operational performance analysis.</li><li>
Experience identifying workflow gaps, process issues, data quality concerns, and opportunities for improvement.</li><li>
Experience working cross-functionally with clinical, operational, IT/Epic, product, analytics, and leadership teams.</li><li>
Experience with Excel, Power BI, Tableau, SQL, Epic reporting tools, or similar analytics/reporting platforms.</li><li>
Experience supporting operational readiness, action tracking, meeting preparation, and decision documentation for complex programs.</li></ul>
SKILLS AND KNOWLEDGE:<ul><li>
Analytics: Solid understanding of data analysis techniques and operational reporting best practices.</li><li>
Tools: Proficiency in data visualization platforms (Tableau, Power BI) or in application reporting and dashboard tools and intermediate-to-advanced Excel.</li><li>
Data Access: Intermediate SQL skills for independent data extraction and exploration.</li><li>
Communication: Strong verbal and written communication skills; ability to translate technical concepts to non-technical business partners.</li><li>
Problem Solving: Ability to work independently to solve common operational questions and manage routine analytical queues.</li></ul> 
These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
As Needed
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $53.65 to $80.48 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate&rsquo;s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health&rsquo;s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.</div>

Virtual Clinic Operations Analyst

<div>We are so glad you are interested in joining Sutter Health!
Organization:
SRMC-Sutter Roseville Med Center
Position Overview:
Performs routine patient care, support and services, and also specialized clerical and administrative duties in accordance with the legal scope of practice and within established standards of care, policies, and procedures of the assigned nursing care unit. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers. to Executes a variety of tasks, prioritizes information and requests in a timely manner. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety of patients and information. May also be responsible for performing specific tasks and/or orient other staff to the department.
Job Description: 
EDUCATION: 
HS Diploma: High School Diploma or General Education Diploma (GED) 
 
CERTIFICATION &amp; LICENSURE: 
 
BLS-Basic Life Support Healthcare Provider 
 
TYPICAL EXPERIENCE: 
1 year of recent relevant experience. 
SKILLS AND KNOWLEDGE: 
 
Demonstrated knowledge of basic nursing skills, various medical procedures, views, and equipment. 
 
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. 
 
Basic understanding of human anatomy, physiology, pathology, and medical terminology. 
 
Written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other personnel. 
 
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. 
 
Advanced knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), electronic health records (EHR), EPIC, and related information systems. 
 
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions. 
 
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options. 
 
Ensure the privacy of each patient&rsquo;s protected health information (PHI). 
 
Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives. 
 
Education, technical competence and patient interaction skills 
 
Exercises sound judgment, and developed clinical and administrative skills. 
Job Shift:
Evenings
Schedule:
Part Time
Shift Hours:
8
Days of the Week:
Variable
Weekend Requirements:
Every other Weekend
Benefits:
Yes
Unions:
Yes
Position Status:
Non-Exempt
Weekly Hours:
28
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $30.78 to $37.54 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate&rsquo;s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health&rsquo;s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.</div>

Unit Secretary / Nursing Assistant, Oncology

<div>We are so glad you are interested in joining Sutter Health!
Organization:
SDMC-Sutter Delta Medical Center
Position Overview:
Responsible for providing clerical support to the assigned nursing unit and physician staff. Provides clerical support as part of a customer-focused, service oriented team that incorporates the values of Sutter Health in a confidential environment.This position is trained and/or certified in basic cardiac monitoring and provides continuous observation of all department cardiac rhythms and reports changes to the appropriate health care staff. Responsible for chart management, data collection, forms management, order and results processing, in addition to processing admissions/ discharges/transfers and departmental communication, as required. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety.
Job Description:
These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). Job Description modifications for union represented position are subject to CBA guidelines. 
 
EDUCATION:<ul><li>
HS Diploma or General Education Diploma (GED)</li></ul> 
CERTIFICATION &amp; LICENSURE:<ul><li>
BLS-Basic Life Support Healthcare Provider within 30 days</li><li>
EKG-EKG Certification within 30 days</li><li>
OR CCT (CCI) - Certified Cardiographic Technician within 30 days</li><li>
OR CRAT (CCI) - Cardiac Rhythm Analysis Technician within 30 days</li></ul>
DEPARTMENT REQUIRED CERTIFICATION &amp; LICENSURE<ul><li>
Department, SLH and SDMC SEIU Represented Staff: EKG, CCT, or CRAT not required, however, employees must demonstrate understanding of the heart's electrical system and ability to differentiate EKG rhythms with accuracy to the level of competency of recognized certification</li></ul> 
TYPICAL EXPERIENCE:<ul><li>
1 year of recent relevant experience.</li></ul> 
SKILLS AND KNOWLEDGE:<ul><li>
Demonstrated knowledge of basic patient care skills, various medical terminology, views, and equipment.</li><li>
Ability to recognize an emergency situation and take appropriate action.</li><li>
Written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other personnel.</li><li>
Written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other personnel.</li><li>
Advanced knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), electronic health records (EHR), EPIC, and related information systems.</li><li>
Interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.</li><li>
Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.</li><li>
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.</li><li>
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.</li><li>
Ensure the privacy of each patient&rsquo;s protected health information (PHI).</li><li>
Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.</li></ul>
Job Shift:
Varied
Schedule:
Short Hour
Shift Hours:
8
Days of the Week:
Variable
Weekend Requirements:
Every other Weekend
Benefits:
No
Unions:
Yes
Position Status:
Non-Exempt
Weekly Hours:
8
Employee Status:
Short Hour
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $33.60 to $42.19 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate&rsquo;s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health&rsquo;s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.</div>

Telemetry Tech

<div>We are so glad you are interested in joining Sutter Health!
Organization:
MMC-Memorial Medical Center
Position Overview:
Supports the overall operation of the surgery department including procedure room preparation, patient transportation, and ensuring cleanliness of the facilities. Oversees for the inventory process, ensuring facilities are well-stocked and orders additional supplies as necessary. Responsible for the maintenance and availability of equipment used in procedures in the Operating Room on a daily basis. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety to help deliver optimal patient care. May also be responsible for performing specific procedures and/or orient other staff to the department.
Job Description:
EDUCATION: 
HS Diploma or General Education Diploma (GED) 
 
CERTIFICATION &amp; LICENSURE: 
 
BLS-Basic Life Support Healthcare Provider
DEPARTMENT REQUIRED CERTIFICATION &amp; LICENSURE
Department, Sutter Maternity &amp; Surgery Center: DL-Valid Drivers License
Department, Sutter Maternity &amp; Surgery Center: Auto Insurance 
TYPICAL EXPERIENCE: 
 
1 year recent relevant experience 
 
SKILLS AND KNOWLEDGE: 
 
General knowledge of surgical tools, procedures, views, and equipment. 
 
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. 
 
Basic understanding of human anatomy, physiology, pathology, and medical terminology. 
 
Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people. 
 
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines. 
 
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook). 
 
Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines. 
 
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions. 
 
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options. 
 
Build collaborates relationships with peers and other healthcare providers to achieve departmental and corporate objectives. 
 
PHYSICAL ACTIVITIES AND REQUIREMENTS: 
 
See required physical demands, mental components, visual activities &amp; working conditions at the following link: Job Requirements
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Variable
Weekend Requirements:
As Needed
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $27.10 to $37.93 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate&rsquo;s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health&rsquo;s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.</div>

Surgery Attendant II - GI Cleaning

<div>We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office-Bay
Position Overview:
The CS Supervisor is responsible for day-to-day oversight of the Sutter Sync Customer Support team while also functioning as a working supervisor who actively handles patient calls on a daily basis. This role ensures consistent workflow execution, timely patient support, effective team coaching, and clear escalation pathways. Is responsible for planning, organizing, staffing, monitoring, coordinating, integrating, standardizing, assessing and improving the day-to-day operations in the assigned areas. The supervisor serves as the first point of contact for dissatisfied patient escalations, helping resolve concerns in real time while monitoring workload, quality, and staffing capacity so the team can support current demand, proactive outreach, and continued program growth.
Job Description:<div>
****Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the San Francisco office on a consistent basis to support team collaboration and business needs.**** 
</div> 
EDUCATION:<ul><li>
HS Diploma or General Education Diploma (GED)</li></ul> 
TYPICAL EXPERIENCE:<ul><li>
5 years recent relevant experience</li></ul>
PREFERRED EXPERIENCE:<ul><li>
Healthcare customer support, contact center, patient access, or virtual care team supervision.</li><li>
Experience as a working supervisor supporting frontline calls, escalations, coaching, and workload balancing.</li><li>
Experience using Genesys or a similar contact center platform to monitor queue activity, agent performance, call volume, and service levels.</li><li>
Experience using Epic, including CRM, In Basket, patient chart review, documentation, and routing workflows.</li><li>
Experience monitoring call, CRM, and In Basket volume to support timely follow-up and staffing decisions.</li><li>
Experience with call quality review, patient escalation resolution, staff coaching, workflow standardization, and process improvement.</li></ul> 
SKILLS AND KNOWLEDGE:<ul><li>
This position requires critical thinking, complex problem solving, multi-tasking, decisive judgment and the ability to work with minimal supervision and ability to work in a demanding, fast-paced environment balancing multiple priorities while taking appropriate actions in challenging situations.</li><li>
Verbal and written communication skills.</li><li>
Ability to work with accuracy and speed in a fast-paced environment.</li><li>
Ability to self-organize and work with minimal supervision.</li><li>
Ability to remain calm and focused in a chaotic and/or noisy environment.</li><li>
Ability to type with accuracy and speed.</li><li>
Ability to operate multi-line phone.</li><li>
Ability to utilize databases to access and document information.</li><li>
Ability to operate office equipment such as printers, faxes, photocopiers and document imaging systems.</li></ul>
These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). 
Job Shift:
Days
Schedule:
Full Time
Days of the Week:
Monday - Friday
Weekend Requirements:
As Needed
Benefits:
Yes
Unions:
No
Position Status:
Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $101,462.40 to $152,193.60 / annual salary
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate&rsquo;s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health&rsquo;s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.</div>

Supervisor, Customer Support

<div>Opportunity Information:

Palo Alto Foundation Medical Group seeks a full-time, certified Nurse Practitioner or Physician Assistant in Internal Medicine. 
Location: Palo Alto, CA 
Highlights:<ul><li>Resource-rich working environment</li><li>Schedule designed to promote work/life balance</li><li>Collaborate with a talented team of on-site primary care clinicians and medical specialists</li></ul>
Qualifications:
<ul><li>Current California State NP or PA license</li><li>Current Nurse Practitioner Furnishing Number (NPs)</li><li>Nurse Practitioner furnishing number of NPs (NPs)</li><li>CAPA Controlled Substance Certification (PAs)</li><li>Active DEA registration</li></ul> 
Preferred:<ul><li>6 months or more of related primary care experience as an APC (Advanced Practice Clinician - NP or PA)</li></ul>
Join Us and Enjoy:
<ul><li>Relocation allowance</li><li>Generous benefits package</li><li>401K, HSA</li></ul>
Organization Details:

Palo Alto Foundation Medical Group
We are one of the largest multi-specialty medical groups in the country, made up of over 2,200 clinicians in 40+ specialties, in practices throughout the San Francisco Bay Area. Our organization is nationally recognized for our excellence with multiple awards for quality of care, innovation, and leadership. 
Palo Alto Foundation Medical Group is affiliated with Palo Alto Medical Foundation, a not-for-profit health care organization, providing operational and administrative support, including the latest technology, allowing physicians to focus on delivering exceptional patient care.
Community Information:

Located 35 miles south of San Francisco and 14 miles north of San Jose, Palo Alto is part of the San Francisco Bay Area. Considered the birthplace of Silicon Valley, Palo Alto offers a remarkable blend of intellect and education, innovation and arts, culture and natural beauty. Proximity to Stanford University with its cultural and educational offerings enhance the vibrancy, innate charm and beauty of Palo Alto. Distinctive in every way, Palo Alto offers its business community a diverse and exciting environment in which to work and live.
Equal Opportunity Statement:

It is the policy of Sutter Health and its partners to provide equal employment for all qualified individuals; to prohibit discrimination in employment because of basis of race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state or federal law, ordinance or regulation. We promote the full realization of equal employment opportunities through a positive continuing program within each medical group, company, hospital, department, and service area. Equal employment opportunities apply to every aspect of Sutter's employment policies and practices.</div>

Nurse Practitioner or Physician Assistant, Internal Medicine (Palo Alto, CA)

<div>We are so glad you are interested in joining Sutter Health!
Organization:
SEBMF-East Bay Medical Foundation
Position Overview:
Provides clinical and clerical support to providers and members of the patient care team(s) by performing a variety of back office and patient-related tasks supporting the delivery of high-quality patient care. Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers. Performs all duties under the direction of a clinician.
Job Description:
These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). 
 
EDUCATION: 
 
HS Diploma: High School Diploma or General Education Diploma (GED) 
 
Other: Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California. (Must present diploma within 90 days) 
 
OR Other: Equivalent Sutter Health Training program (approved for SBMF and SCH)
OR Completion of Sutter Health on-the-job training equivalent to one year 
CERTIFICATION &amp; LICENSURE: 
 
BLS-Basic Life Support Healthcare Provider<div> 
TYPICAL EXPERIENCE: 
 
1 year of recent relevant experience. 
 
SKILLS AND KNOWLEDGE: 
 
General knowledge of various medical procedures, views, and equipment. 
 
Basic understanding of human anatomy, physiology, pathology, and medical terminology. 
 
Competent and validated in basic Medical Assisting skills such as taking vital signs, preparing patients for exam, and administering injections. 
 
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. 
 
Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people. 
 
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines. 
 
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook) and electronic health record (EHR). 
 
Ability to 
<ul><li>prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.</li><li>work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.</li><li>identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.</li><li>build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.</li></ul></div>
Job Shift:
Days
Schedule:
Part Time
Shift Hours:
8
Days of the Week:
Monday - Friday, Variable
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
24
Employee Status:
Regular
Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $33.66 to $47.12 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate&rsquo;s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health&rsquo;s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.</div>

Medical Assistant, Family Medicine, PART TIME

Join Sutter Health and explore 50   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.