Qureos Mentor

Sutter Health

<div>We are so glad you are interested in joining Sutter Health!
Organization:
SEBMF-East Bay Medical Foundation
Position Overview:
Provides clinical and clerical support to providers and members of the patient care team(s) by performing a variety of back office and patient-related tasks supporting the delivery of high-quality patient care. Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers. Performs all duties under the direction of a clinician.
Job Description:
These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). 
 
EDUCATION: 
 
HS Diploma: High School Diploma or General Education Diploma (GED) 
 
Other: Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California. (Must present diploma within 90 days) 
OR Completion of Sutter Health on-the-job training in medical assisting equivalent to one year<div> 
CERTIFICATION &amp; LICENSURE: 
 
BLS-Basic Life Support Healthcare Provider 
 
TYPICAL EXPERIENCE: 
 
1 year of recent relevant experience. 
 
SKILLS AND KNOWLEDGE: 
 
General knowledge of various medical procedures, views, and equipment. 
 
Basic understanding of human anatomy, physiology, pathology, and medical terminology. 
 
Competent and validated in basic Medical Assisting skills such as taking vital signs, preparing patients for exam, and administering injections. 
 
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. 
 
Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people. 
 
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines. 
 
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook) and electronic health record (EHR). 
 
Ability to 
<ul><li>prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.</li><li>work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.</li><li>identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.</li><li>build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.</li></ul></div>
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
Occasionally
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $32.68 to $40.85 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate&rsquo;s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health&rsquo;s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.</div>

Medical Assistant, Primary Care

<div>We are so glad you are interested in joining Sutter Health!
Organization:
SEBMF-East Bay Medical Foundation
Position Overview:
Provides clinical and clerical support to providers and members of the patient care team(s) by performing a variety of back office and patient-related tasks supporting the delivery of high-quality patient care. Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers. Performs all duties under the direction of a clinician.
Job Description:
These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). 
 
EDUCATION: 
 
HS Diploma: High School Diploma or General Education Diploma (GED) 
 
Other: Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California. (Must present diploma within 90 days) 
OR Completion of Sutter Health on-the-job training in medical assisting equivalent to one year<div> 
CERTIFICATION &amp; LICENSURE: 
 
BLS-Basic Life Support Healthcare Provider 
 
TYPICAL EXPERIENCE: 
 
1 year of recent relevant experience. 
 
SKILLS AND KNOWLEDGE: 
 
General knowledge of various medical procedures, views, and equipment. 
 
Basic understanding of human anatomy, physiology, pathology, and medical terminology. 
 
Competent and validated in basic Medical Assisting skills such as taking vital signs, preparing patients for exam, and administering injections. 
 
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. 
 
Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people. 
 
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines. 
 
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook) and electronic health record (EHR). 
 
Ability to 
<ul><li>prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.</li><li>work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.</li><li>identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.</li><li>build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.</li></ul></div>
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday, Thursday, Tuesday, Wednesday
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
32
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $32.68 to $40.85 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate&rsquo;s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health&rsquo;s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.</div>

Medical Assistant, Neurology

<div>We are so glad you are interested in joining Sutter Health!
Organization:
SEBMF-East Bay Medical Foundation
Position Overview:
Collects blood specimens, as well as receives, handles and processes specimens for Laboratory testing. Interacts with patients of diverse ages, backgrounds, values, beliefs and behavior. Receives, sorts and accessions specimens, assigning to appropriate pre-analytic and analytic workflow. Completes computerized tasks related to patient registration and/or test order entry, specimen collection, receiving and processing. Performs basic post-analytic tasks, including distributing reports, storing and/or retrieving specimens. Completes quality-related tasks such as documentation of work, maintaining a clean, stocked and safe work area, and monitoring pending work, as well as escalating priority work. Operates and/or uses basic pre-analytic lab equipment. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.
Job Description:
These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). Job Description modifications for union represented position are subject to CBA guidelines.
EDUCATION:<ul><li>
HS Diploma: High School or General Education Diploma (GED)</li></ul> 
CERTIFICATION &amp; LICENSURE:<ul><li>
CPTI-Certified Phlebotomy Technician I</li><li>
OR CPT II-Certified Phlebotomy Technician II</li></ul> 
TYPICAL EXPERIENCE:<ul><li>
1-year recent relevant experience.</li></ul> 
SKILLS AND KNOWLEDGE: 
Knowledge and practice of standard principles, processes, procedures, and equipment related to:<ul><li>
1) ordering Laboratory testing,</li><li>
2) collecting blood specimens,</li><li>
3) compassionately and effectively interacting with patients,</li><li>
4) handling and processing biological specimens routinely submitted to the Laboratory for analysis.</li></ul> 
Ability to accurately, precisely, and reliably perform job duties and assigned tasks.<ul><li>
1) Ability to organize and prioritize job duties and assigned tasks for completion within expected timeframes.</li><li>
2) Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors.</li></ul> 
Workflow Management Ability to appropriately respond to:<ul><li>
1) fluctuations in volume,</li><li>
2) unexpected situations or problems such as equipment or IS failure,</li><li>
3) shift-to-shift hand-offs,</li><li>
4) STAT test orders,</li><li>
5) specimen integrity issues,</li><li>
6) regular review of pending logs, priority assignments, etc.</li></ul> 
Adherence to Practices &amp; Procedures:<ul><li>
1) Ability to follow standard practices, processes, and procedures in sequence.</li><li>
2) Knowledge of applicable local/state/federal regulations, codes, policies, and procedures aimed at ensuring the privacy and safety of patients.</li></ul> 
Applied Job Knowledge, Critical Thinking &amp; Problem Solving:<ul><li>
1) Solid critical thinking in applying knowledge and decision-making.</li><li>
2) Knowledge of and ability to recognize and appropriately escalate complex and unusual deviations, problems, unusual occurrences and unexpected outcomes.</li><li>
3) Effective verbal and written communication skills.</li><li>
4) Ability to work in a collaborative setting where the communication of current, factual, and relevant work information is required.</li></ul>
Job Shift:
Day/Evening/Night
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
Rotating Weekends
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Limited Term (Fixed Term)
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $33.53 to $41.91 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate&rsquo;s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health&rsquo;s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.</div>

Certified Phlebotomy Technician Lab Assistant II

<div>We are so glad you are interested in joining Sutter Health!
Organization:
SMCS-Valley Administration
Position Overview:
Responsible for Care Coordination and Care Transitions Planning throughout the acute care patient experience. This position works in 
collaboration with the Physician, Utilization Manager, Medical Social Worker and bedside RN to assure the timely progression and transition 
of patients to the appropriate level of care to prevent unnecessary admissions or readmissions. The Care Management process 
encompasses communication and facilitates care across the continuum through effective resource coordination. The goals of this role are to 
include the achievement of optimal health, access to care, and appropriate utilization of resources balanced with the patients' self 
&ndash;determination while coordinating in a timely and integrated fashion. He/She collaborates with patients, families, physicians, the 
interdisciplinary team, nursing management, quality, ancillary services, third party payers and review agencies, claims and finance 
departments, Medical Directors, and contracted providers and community resources. If assigned to the Emergency Department, the Care 
Management process is to address complex clinical and social situations efficiently in order to avoid unnecessary admissions. 
These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. 
Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job 
change (for example, emergencies, staff changes, workload, or technical development). 
JOB ACCOUNTABILITIES: 
Patient Initial and Continued Assessment. 
<ul><li>Reviews initial physician admission care plan. Gathers additional medical, psychosocial, and financial information from the patient/family</li></ul>
interview, medical record assessment, physicians, and other health care providers. Determines moderate or high risk level for readmission. 
Conducts a screening for ancillary supportive services, including but not limited to Palliative Care Services&rsquo; needs. 
<ul><li>Functionally supervises and actively leads the health care team in developing comprehensive cost-effective care coordination plans that</li></ul>
meet the clinical needs of our patients. 
<ul><li>Identifies and refers quality and risk management concerns to appropriate level for patient safety reporting and trending.</li><li>Directs and oversees the Case Management Assistants to determine preferences for post-acute care services.</li></ul>
Utilization Management. 
<ul><li>Reviews medical record to ensure patient continues to meet level of care (LOC) requirements and that chart documentation supports LOC</li></ul>
determination and assignment. 
<ul><li>Works with Attending Physicians to confirm necessary documentation to support level of care (LOC).</li><li>Expedites transition planning for patients who no longer require acute level of care.</li><li>Monitors length of stay (LOS) and outliers requiring additional resources and/or focus.</li><li>Collaborates with financial counselor for delivery of inpatient stay denials.</li><li>Assures delivery of Medicare Important Message within 48 hours of discharge/transition and no less than 4 hours of actual</li></ul>
discharge/transition. 
<ul><li>Actively participates in patient rounds following the standard work as developed and collaborates with interdisciplinary team to assure</li></ul>
timely transition. 
<ul><li>Follows policies and procedures for Physician Advisor referrals.</li><li>Utilizes appropriate escalation process when discussing level of care (LOC) requirements with providers.</li><li>Consistently documents in the EHR and other electronic software.</li><li>Maintains current knowledge of CMS and Joint Commission Transitions of Care requirements, Conditions of Participation (COPs), and</li></ul>
other regulatory requirements. 
<ul><li>Effectively follows Observation patients, re-evaluates and collaborates with attending physician for admission or transition to appropriate</li></ul>
level of care for the patient. 
Care Coordination/ Care Transitions. 
<ul><li>Formulates a transition plan after reviewing available/appropriate care options and obtaining input, and collaborating with the patient/family</li></ul>
and physician, health care team, payers, and community based support services. 
<ul><li>Performs, documents, and communicates assessment findings to health care team.</li><li>Screens 30-day readmissions; reviews previous hospital record confers patient/family and with interdisciplinary team to create an effective</li></ul>
and realistic transition plan. 
<ul><li>Proactively identifies barriers to care progression and transition, and works with multi-disciplinary team to resolve timely.</li><li>Addresses complex clinical and social situations efficiently in order to avoid unnecessary admissions, improper level of care utilization, and</li></ul>
delays in transition. Reviews and modifys plan of care. 
<ul><li>Assures timely transition to lower level of care.</li><li>Assesses the need for follow up appointments and when applicable communicates to patient/family prior to transition.</li><li>Assures necessary paperwork for post-acute transfers to comply with state and federal regulatory requirements.</li><li>Identifies ED high utilizers and makes appropriate care plans and referrals to community resources.</li><li>Identifies patient and families with complex psychosocial issues (social determinants of health) and refers to health care team as</li></ul>
appropriate. 
<ul><li>Communicates with Financial Counselors regarding uninsured, underinsured and makes referrals, as appropriate.</li><li>Makes appropriate and timely referrals and completes documentation to comply with state and federal regulatory requirements.</li><li>Identifies patients appropriate for case management intervention by reviewing the electronic health record (EHR) and meeting with patients</li></ul>
and collaborating with staff and physicians. 
<ul><li>Follows locally determined resources and workflows for patient transfers.</li></ul>
Actively participates in ongoing department operations. 
<ul><li>Identifies new system, processes, protocols and/or methods to improve practices.</li><li>Actively contributes to the creation of cost effective practices that ensure the best patient/provider experience, effective resource utilization,</li></ul>
and safe outcomes. 
<ul><li>Effectively communicates with Care Management colleagues for safe transitions.</li><li>Actively aware and manages all communications (email, KDS, Policies &amp; Procedures, Handoffs, and other) and participates in all</li></ul>
department meetings. 
Uses effective interpersonal and communication skills to promote customer service with internal and external customers. 
<ul><li>Develops and maintains positive, productive, and professional relationships with the healthcare team and representatives of community</li></ul>
agencies. 
<ul><li>Relates with tact and respect to all customers with diverse cultural and socioeconomic backgrounds without personal judgment.</li><li>Be a positive participant, actively engaged in all department operations.</li><li>Willingly provides and accepts direct, constructive feedback to and from colleagues and the leadership team. Actively uses effective</li></ul>
communication skills with colleagues to resolve issues in a timely manner.
Job Description:
EDUCATION:<ul><li>
Graduate of an accredited school of nursing</li></ul> 
CERTIFICATION &amp; LICENSURE:<ul><li>
RN-Registered Nurse of California Upon Hire</li></ul> 
TYPICAL EXPERIENCE:<ul><li>
2 years of experience in acute care case management or health plan case management/utilization management.</li></ul> 
SKILLS AND KNOWLEDGE:<ul><li>
A broad knowledge base of health care delivery and case management within a managed care environment.</li><li>
Comprehensive knowledge of Utilization Review, levels of care, and observation status.</li><li>
Awareness of healthcare reimbursement systems: HMO, PPO, PPS, CMS, value-based reimbursement models, and alternative payment systems preferred.</li><li>
Working knowledge of laws, regulations, and professional standards affecting case management practice in an integrated delivery system: including but not limited to: CMS, Title 22, CHA Consent Manual, CDPH and TJC.</li><li>
A broad knowledge base of post-acute levels of care and associated regulatory compliance requirements.</li><li>
General understanding of coding and DRG assignment process preferred.</li><li>
Must be able to effectively communicate with, and promote cooperation and collaboration between individuals including patients/families/caretakers, physicians, nurses and other ancillary partners.</li><li>
Ability to work independently and exercise sound judgment in interactions with physicians, payers, and patients and their families.</li><li>
Demonstrates commitment to service excellence in all patients, family and employee interactions and in performing all job responsibilities.</li><li>
Functions in a manner to promote quality patient care and assure a positive patient experience.</li><li>
Strong verbal and written communication skills and negotiation skills</li><li>
Must have excellent time management skills to develop organized work processes in a high-volume environment with rapidly changing priorities.</li><li>
Intermediate computer and technology skills.</li><li>
Ability to promote teamwork and to effectively function in teams.</li><li>
Ability to interact effectively with key internal and external constituents using collaboration, and customer service skills that promote excellence in the patient experience.</li></ul>
Job Shift:
Days
Schedule:
Per Diem/Casual
Shift Hours:
8
Days of the Week:
Variable
Weekend Requirements:
Every other Weekend
Benefits:
No
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
0
Employee Status:
Per Diem/Casual
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $78.91 to $103.37 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate&rsquo;s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health&rsquo;s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.</div>

Care Manager, Registered Nurse

<div>We are so glad you are interested in joining Sutter Health!
Organization:
SSMC-Sutter Solano Medical Center
Position Overview:
Serves as the face to face point of contact for the patient at a client location. Obtains all necessary information to register and financially clear patients. Greets patients/family members and obtains and/or verifies relevant information in the process of registering financially clearing patients for service delivery. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by demonstrating knowledge of Sutter's Health system and service offerings. Responsible for supporting the success of a high-performing shared services organization by helping to champion and drive the long-term MFSS vision. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Participates in programs and in using tools in support of building a high performance culture via the standard MFSS responsibilities (e.g. performance measurement, people development, customer relationship management, etc.).
Job Description:
EDUCATION 
Equivalent experience will be accepted in lieu of the required degree or diploma.<ul><li>
HS Diploma or equivalent education/experience</li><li>
Associate's</li></ul> 
PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:<ul><li>
Experience within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing financial counseling, financial clearance and/or customer service activities as typically acquired in two years Completion of regulatory/mandatory certifications and skills validation competencies preferred</li></ul> 
SKILLS AND KNOWLEDGE<ul><li>
General knowledge of patient access financial counseling functions in acute and non-acute settings preferred</li><li>
Working knowledge of medical terminology desired</li><li>
Working knowledge and understanding of insurance terminology desired EMTALA and Consent Laws knowledge</li><li>
Excellent time management skills and the ability to manage frequent in-person patient contacts while effective maintaining and documenting data in the patient registration systems</li><li>
Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently</li><li>
Strong data entry skills required</li><li>
Excellent verbal and written communication and active listening skills</li><li>
Interpersonal skills necessary in dealing with internal and external customers</li><li>
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Sutter Health</li><li>
Accuracy and attentiveness to detail required</li><li>
Strong decision making and problem solving skills</li><li>
Must be able to set and organize own work priorities, and adapt to change</li><li>
Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles</li><li>
Ability to meet or exceed targeted customer service, productivity and quality standards</li><li>
Fluency in both English and a minimum of one other language is preferred for this role to allow Sutter Health to better serve the community and patient population Computer proficiency skills required Requires the ability to work with and maintain confidential information</li></ul>
Job Shift:
Day/Evening/Night
Schedule:
Per Diem/Casual
Shift Hours:
8
Days of the Week:
Variable
Weekend Requirements:
As Needed
Benefits:
No
Unions:
Yes
Position Status:
Non-Exempt
Weekly Hours:
0
Employee Status:
Per Diem/Casual
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $29.26 to $36.33 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate&rsquo;s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health&rsquo;s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.</div>

PT Access Rep / PBX Operator

<div>We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office-Valley
Position Overview:<ul><li>COMPENSATION AND BENEFITS WILL BE DETERMINED BASED UPON FAIR MARKET VALUE ANALYSIS.</li></ul> 
Provides Clinical Informatics leadership with focus on Surgical Specialties to maximize the health of patients we serve at Sutter Health through the adoption, use, and optimization of digital technologies. 
 
Collaborates and partners with senior leadership, other departments, clinical service lines, and clinicians across the system across. 
 
As a physician informatics leader, supports enterprise strategic objectives using digital technologies. Partners with appropriate clinical representatives to optimize clinical content and physician workflows, usability, adoption, and training for digital systems including the electronic health record (EHR). 
 
This position requires ongoing concurrent clinical practice within this clinical specialty at Sutter Health.
Job Description:
EDUCATION:<ul><li>
Doctorate: MD or DO</li></ul>
CERTIFICATION &amp; LICENSURE:<ul><li>
MD-Doctor of Medicine Upon Hire</li><li>
OR DO-Doctor of Osteopathy of California</li><li>
Board Certification in Surgical Specialty</li><li>
EPIC-EPIC Certification within 180 Days of hire</li></ul>
TYPICAL EXPERIENCE:
<ul><li>8 years recent relevant experience</li></ul>
SKILLS AND KNOWLEDGE:<ul><li>
Clinical practice experience and a strong background in health information technology.</li><li>
Leadership and management experience within a complex multi-site matric managed healthcare environment.</li><li>
Understanding of and proven experience in utilizing EHR technology to positively transform clinical practice by improving the quality of patient care, reducing costs and driving user satisfaction across the care continuum.</li><li>
Working knowledge of the clinical care information systems implementation process, integration of workflows, use and support methodologies, regulatory requirements, strategic and tactical planning, project leadership/management and group dynamics.</li><li>
Strong working knowledge of the Epic healthcare software.</li><li>
Solid expertise in organizational change management concepts and strategies, including proactively using that body of knowledge to constructively transform the clinician and patient experience across the continuum of care.</li><li>
Demonstrated knowledge regarding potential impact of Stark, privacy and security laws and regulations on implementation and ongoing use of health IT systems.</li><li>
Understanding of and experience with process improvement philosophies and methodologies.</li><li>
Solid expertise in selection, development and implementation of a broad range of clinical care information systems as well as process redesign and significant quality improvements.</li><li>
Significant experience developing and leading electronic health record (EHR) training and support initiatives in a clinical care setting.</li><li>
Demonstrated ability to bridge the gap between patients, healthcare practitioners, enterprise leadership, and computer/data processing specialists, while maintaining and securing all patient records.</li><li>
Recognized ability to energize, mobilize, influence, and build accountability with a broad range of stakeholders through effective communication of vision, and the fostering of productive and supportive working relationships with internal and external constituencies.</li><li>
Superior negotiating and problem-solving skills with the proven ability to identify, research and analyze issues to offer effective solutions.</li><li>
Written and verbal communication skills, including the ability to translate business needs into application and operational requirements, as well as lay terms</li><li>
Advanced level of computer competency in Microsoft Office Suite, including EHR/computerized physician order entry (CPOE) applications, as well as other relevant software for research and analysis</li></ul>
Job Shift:
Days
Schedule:
Varied
Days of the Week:
Monday - Friday
Weekend Requirements:
As Needed
Benefits:
No
Unions:
No
Position Status:
Exempt
Weekly Hours:
20
Employee Status:
Short Hour
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $1,040.00 to $520,000.00 / annual salary. Based upon Fair Market Value analysis Pay Range is $1.00 to $500.00 / annual salary.
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate&rsquo;s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health&rsquo;s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.</div>

Medical Director, Clinical Informatics, Surgical Specialties

<div>We are so glad you are interested in joining Sutter Health!
Organization:
ABSMC-Alta Bates Herrick Campus
Position Overview:
Case manager II position provides a critical role in the central intake department. Position plays a key role in admissions to Herrick's psychiatric hospital. Position reviews, assesses and presents psychiatric cases for admission to Herrick's four psychiatric units. This position coordinates the utilization management, resource management, discharge planning, post-acute care referrals and care facilitation. This position oversees the management of acute patient populations across the care continuum with a focus to provide coordinated and integrated care to prevent unnecessary admissions or readmissions. Provides discharge planning coordination and Intervention for the high risk patient presenting to the Emergency Department. This position strives to promote patient wellness, improved care outcomes, efficient utilization of health services and minimized denials of payment among a patient population with complex health needs. 
 
*Schedule: Weekday shifts will be scheduled on either Monday or Wednesday from 3:00 PM to 11:30 PM (based on operational needs), and every Sunday from 7:00 AM to 3:30 PM.*
Job Description:
These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). 
 
EDUCATION:<ul><li>
Equivalent experience will be accepted in lieu of the required degree or diploma.</li><li>
Master's: Social Work or related field. Master's: Psychology highly preferred.</li></ul> 
TYPICAL EXPERIENCE:<ul><li>
2 years recent relevant experience.</li><li>
Prior inpatient psychiatric experience preferred.</li></ul> 
SKILLS AND KNOWLEDGE:<ul><li>
A broad knowledge base of health care delivery and case management within a managed care environment.</li><li>
Comprehensive knowledge of Utilization Review, levels of care, and observation status.</li><li>
Working knowledge of laws, regulations and professional standards affecting case management practice in an integrated delivery system: including but not limited to CMS, Title 22 CHA Consent Manual, CDPH and The Joint Commission (TJC)</li><li>
A broad knowledge base of post-acute levels of care and associated regulatory compliance requirements.</li><li>
Must be able to effectively communicate with, and promote cooperation and collaboration between individuals including patients/families/caretakers, physicians, nurses and other ancillary partners.</li><li>
Ability to work independently and exercise sound judgment in interactions with physicians, payers, and patients and their families.</li><li>
Demonstrates commitment to service excellence in all patient, family and employee interactions and in performing all job responsibilities.</li><li>
Functions in a manner to promote quality patient care and assure a positive patient experience.</li><li>
Verbal and written communication skills.</li><li>
Interpersonal communication and negotiation skills.</li><li>
Must have time management skills to develop organized work processes in a high-volume environment with rapidly changing priorities.</li><li>
Intermediate computer skills.</li><li>
Ability to promote teamwork and to effectively function in teams.</li><li>
Ability to interact effectively with key internal and external constituents using collaboration, and customer service skills that promote excellence in the patient experience.</li></ul>
Job Shift:
Varied
Schedule:
Short Hour
Shift Hours:
8
Days of the Week:
Monday, Variable, Wednesday
Weekend Requirements:
Sunday
Benefits:
No
Unions:
Yes
Position Status:
Non-Exempt
Weekly Hours:
16
Employee Status:
Short Hour
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $59.00 to $79.35 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate&rsquo;s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health&rsquo;s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.</div>

Case Manager II, Acute

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