Urwah Admin

Swiss Hospitality

<div><p>The Strategic Generalist operates within the Department of Special Projects as a <b>CEO-adjacent execution partner</b>, responsible for translating high-level vision into structured, de-risked initiatives. The role exists to manage <b>non-routine, first-of-their-kind, and ambiguous strategic projects</b> until they are mature enough for clean handover into core operational departments.</p><p>
This position is not operational by design. Its value lies in <b>clarity creation, sequencing, governance discipline, and decision-readiness</b> across initiatives that do not yet fit within existing organizational structures.</p><p></p><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><p></p><h3 class="jobSectionHeader"><b>
A. Strategic Framing &amp; Initiative Design</b></h3><ul>
<li>Translate CEO directives and strategic ideas into structured <b>Initiative One-Pagers</b> outlining objectives, context, scope, success criteria, assumptions, and risks</li>
<li>Define problem statements, hypotheses, and decision paths for initiatives lacking internal precedents</li>
<li>Establish early-stage governance logic and execution sequencing before operational ownership exists</li>
</ul><h3 class="jobSectionHeader"><b>B. Execution Under Ambiguity &amp; Pilot Management</b></h3><ul>
<li>Lead initiatives through <b>Build &amp; Pilot phases</b>, testing assumptions in real-world conditions</li>
<li>Drive progress without compromising governance, documentation, or institutional credibility</li>
<li>Generate decision-grade evidence required for approvals, scaling, or termination</li>
</ul><h3 class="jobSectionHeader"><b>C. Cross-Functional &amp; External Stakeholder Coordination</b></h3><ul>
<li>Act as the primary interface between Special Projects and internal stakeholders (Finance, Legal, HR, Operations, PMO)</li>
<li>Coordinate with external entities including ministries, regulators, international partners, and consultants</li>
<li>Ensure alignment across stakeholders with conflicting incentives or timelines</li>
</ul><h3 class="jobSectionHeader"><b>D. SME Engagement &amp; Resource Orchestration</b></h3><ul>
<li>Identify when specialist expertise is required and define <b>clear, time-bound SME scopes</b>
</li><li>Manage SMEs without surrendering ownership of initiative logic or strategic direction</li>
<li>Balance speed, cost, and quality in external resource utilization</li>
</ul><h3 class="jobSectionHeader"><b>E. Governance, Handover &amp; Exit Discipline</b></h3><ul>
<li>Develop <b>Transition Packs</b> including SOPs, governance models, role definitions, and decision histories</li>
<li>Prepare initiatives for seamless handover into operational departments or spin-off structures</li>
<li>Ensure Special Projects exits initiatives deliberately, not gradually</li>
</ul><h3 class="jobSectionHeader"><b>F. Reputation, Discretion &amp; CEO Protection</b></h3><ul>
<li>Handle sensitive initiatives and relationships with strict confidentiality</li>
<li>Maintain professional judgment and discretion in high-stakes environments</li>
<li>Protect the credibility, positioning, and authority of the Office of the CEO at all times</li>
</ul><p><b>
Requirements</b></p><ul>
<li>
Bachelor&rsquo;s degree required; postgraduate qualification is a strong advantage.</li>
<li>Exposure to strategy, consulting, transformation, or special projects environments.</li>
<li>Proven experience in <b>cross-functional coordination</b> and initiative delivery.</li>
<li>Experience working with senior leadership or CEO-level stakeholders.</li>
<li>Comfort operating without established playbooks or precedents.</li>
<li>Exceptional structuring and synthesis capability.</li>
<li>Strong written and verbal communication skills.</li>
<li>High ownership, reliability, and discretion.</li>
<li>Outcome-driven with a bias toward clarity and decision-making.</li>
</ul><h3 class="jobSectionHeader"><b>Seniority &amp; Representation Expectations</b></h3><ul>
<li>Acts as a trusted extension of the Office of the CEO</li>
<li>Represents the organization professionally with senior internal and external stakeholders</li>
<li>Demonstrates judgment, maturity, and composure in high-pressure or politically sensitive contexts</li>
</ul><h3 class="jobSectionHeader"><b>Career Path / Role Evolution</b></h3><p>
This role is designed for individuals who aspire to become <b>senior strategic leaders</b>, transformation heads, or general managers. Exposure across diverse initiatives provides accelerated learning, executive visibility, and strategic breadth not found in traditional line roles.</p></div><p></p>

Strategic Generalist - Department of Special Projects

<div><p>The Special Project Manager operates as a high-trust execution proxy for the CEO, responsible for leading high-stakes, non-routine initiatives that carry strategic and reputational significance. The role exists to convert high-uncertainty ideas into disciplined, de-risked, and execution-ready initiatives, ensuring speed without compromising governance, credibility, or institutional integrity.</p><p>
This role is inherently time-bound by project, not operational. Success is defined by the ability to structure ambiguity, enable executive decisions, and transition initiatives cleanly into operational ownership.</p><h3 class="jobSectionHeader"><b>
Authority &amp; Decision Rights</b></h3><ul>
<li>Independently structure initiatives, pilots, and execution plans</li>
<li>Engage and coordinate internal teams and external stakeholders within approved mandates</li>
<li>Recommend go / no-go decisions, escalation paths, and transition readiness</li>
<li>Final approvals on strategic direction, external commitments, and scope changes remain with the CEO</li>
</ul><h3 class="jobSectionHeader"><b>Career Path / Role Evolution</b></h3><p>
This role is a launchpad for <b>senior leadership, transformation leadership, or general management roles</b>. Exposure to complex, CEO-level initiatives provides accelerated strategic maturity and executive visibility.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul>
<li>Take end-to-end ownership of CEO-sponsored initiatives from <b>Exploration Build Pilot Transition</b>
</li><li>Translate ambiguous ideas into structured initiatives with defined objectives, success criteria, sequencing, and risk logic</li>
<li>Ensure initiatives progress rapidly while maintaining governance discipline and institutional credibility</li>
<li>Act on behalf of the CEO in high-stakes internal and external environments</li>
<li>Coordinate across internal functions including Legal, Finance, HR, Operations, PMO, and Executive Office</li>
<li>Engage directly with external stakeholders such as ministries, regulators, and international partners</li>
<li>Protect the CEO&rsquo;s authority, positioning, and intent in all engagements</li>
<li>Break down complex, unstructured problems into clear workstreams and decision paths</li>
<li>Produce <b>Initiative One-Pagers</b>, executive briefs, and decision packs that reduce CEO cognitive load</li>
<li>Anticipate second- and third-order implications before escalation</li>
<li>Operate as a <b>digital power user</b>, leveraging advanced proficiency in documents, slides, trackers, and research tools</li>
<li>Apply <b>AI-assisted analysis and synthesis frameworks</b> to improve speed, accuracy, and quality of outputs</li>
<li>Maintain control over logic and judgment while using AI as an execution accelerator, not a substitute</li>
<li>Design and lead <b>Build &amp; Pilot phases</b> to test assumptions in real-world conditions</li>
<li>Generate decision-grade evidence to determine whether initiatives should scale, iterate, or stop</li>
<li>Ensure pilots are intentionally designed to answer strategic questions, not just &ldquo;try things out&rdquo;</li>
<li>Prepare comprehensive <b>SOP packs, governance models, role definitions, and training materials</b>
</li><li>Ensure initiatives are handed over cleanly into operational departments or long-term structures</li>
<li>Exit projects deliberately once transition criteria are met</li>
<li>Handle sensitive initiatives with absolute confidentiality</li>
<li>Exercise sound judgment in politically, financially, or institutionally sensitive contexts</li>
<li>Uphold the credibility of the Office of the CEO at all times</li>
</ul><p></p><p><b>
Requirements</b></p><p></p><ul>
<li>
Bachelor&rsquo;s degree required; postgraduate qualification is an advantage</li>
<li>Background in strategy, transformation, consulting, special projects, or CEO office environments preferred</li>
<li>Proven experience leading <b>high-ambiguity, cross-functional initiatives</b>
</li><li>Direct exposure to senior leadership or CEO-level decision-making</li>
<li>Experience engaging external institutions or senior stakeholders</li>
<li>Exceptional structuring and synthesis capability</li>
<li>Strong written and verbal executive communication</li>
<li>Outcome-driven, disciplined, and highly reliable</li>
<li>High discretion and professional maturity</li></ul></div><p></p>

Special Project Manager - Department of Special Projects

<div><p>We are looking for an HR Associate who is not only operationally strong, but also creative in approach, resilient under pressure, and genuinely supportive of both employees and the organization.</p><p>
The ideal candidate is someone who can think proactively, contribute ideas to improve HR processes and employee experience, and remain composed and reliable in fast-paced or high-demand situations. This role requires balancing empathy and professionalism&mdash;supporting employees effectively while upholding company policies, standards, and business needs.</p><p>
We value individuals who see HR as a support function and a strategic enabler, and who take pride in contributing positively to workplace culture while maintaining structure, fairness, and accountability.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><h3 class="jobSectionHeader"><b>
HR Operations &amp; Administration</b></h3><ul>
<li>Support daily HR operations and administrative activities.
</li><li>Maintain accurate employee records, files, and HR databases.
</li><li>Prepare HR letters, contracts, and employment documentation.
</li></ul><h3 class="jobSectionHeader"><b>Recruitment &amp; Onboarding Support</b></h3><ul>
<li>Coordinate recruitment activities, interviews, and candidate communications.
</li><li>Support onboarding processes including documentation, system setup, and orientation.
</li><li>Assist in background checks and pre-employment requirements.
</li></ul><h3 class="jobSectionHeader"><b>Employee Support &amp; Coordination</b></h3><ul>
<li>Act as a point of contact for basic HR-related employee inquiries.
</li><li>Support attendance tracking, leave management, and HR system updates.
</li><li>Coordinate with Finance on payroll inputs and employee data updates.
</li></ul><h3 class="jobSectionHeader"><b>Compliance &amp; Documentation</b></h3><ul>
<li>Ensure HR processes comply with internal policies and local labor regulations.
</li><li>Support audits by maintaining organized and up-to-date HR documentation.
</li><li>Assist in implementing HR policies and procedures.
</li></ul><h3 class="jobSectionHeader"><b>HR Projects &amp; Support</b></h3><ul>
<li>Support HR initiatives, reports, and ad-hoc projects as required.
</li><li>Assist in data collection and basic HR reporting.
</li></ul><p><b>Requirements</b></p><ul>
<li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
</li><li><b>1&ndash;2 years of experience</b> in an HR role or HR operations.
</li><li>Bilingual: Arabic and English (spoken and written)</li>
<li>Strong organizational skills and attention to detail.
</li><li>Good proficiency in Microsoft Office (Word, Excel, Outlook).
</li><li>Ability to handle confidential information with professionalism.
</li><li>Willingness to learn and support multiple HR tasks simultaneously.
</li><li>Based in <b>Riyadh, Saudi Arabia</b>, with full-time, in-office availability.</li>
</ul><h3 class="jobSectionHeader"><b>Who We&rsquo;re Looking For</b></h3><ul>
<li>A <b>creative and proactive HR professional</b> who brings ideas and initiative.
</li><li>Someone who remains calm, reliable, and effective in high-pressure situations.
</li><li>A team player who genuinely supports employees while representing company interests.
</li><li>A professional who values structure, fairness, and positive workplace culture.</li></ul></div>

HR Associate

<div><p>The Assistant to the CEO will provide high-level administrative and operational support to the CEO and Executive Office, with a strong focus on supporting business operations based in Dubai. This <b>dynamic</b> role requires exceptional organizational skills, the ability to operate in a fast-paced environment, and a proactive mindset in anticipating needs and ensuring the smooth execution of all CEO-related and operational tasks.</p><p>
The ideal candidate is highly detail-oriented, agile, and capable of managing multiple priorities while supporting a wide range of operational activities related to the business in Dubai. The role requires close coordination with internal teams, external stakeholders, and clients, while consistently maintaining the highest standards of professionalism, discretion, and confidentiality.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul>
<li>Manage the CEO&rsquo;s calendar, including meetings, appointments, invitations, and travel arrangements.
</li><li>Track and follow up on all tasks, requests, and action items assigned by the CEO to internal teams, clients, and external partners.
</li><li>Proactively remind the CEO of pending items requiring review, approval, or decision.
</li><li>Act as a key point of contact for internal and external communications on behalf of the CEO.
</li><li>Coordinate and follow up with <b>clients</b> to ensure timely communication, updates, and task completion.
</li><li>Prepare meeting agendas, briefs, presentations, and follow-up documentation.
</li><li>Maintain organized records, files, and documentation for easy access and reference.
</li><li>Support <b>operational tasks across the business</b>, handling any ad-hoc or operational matters related to ongoing work.
</li><li>Identify opportunities to improve workflows, efficiency, and time management for the CEO.
</li><li>Leverage <b>AI tools</b> and productivity technologies to streamline tasks and enhance efficiency.
</li><li>Coordinate with various departments to ensure seamless communication and execution of tasks.
</li><li>Demonstrate flexibility to work outside standard office hours when required.
</li></ul><p></p><p><b>Requirements</b></p><ul>
<li>
<b>100% based in Dubai</b>, UAE (with occasional travel to Riyadh, Saudi Arabia).
</li><li><b>3&ndash;5 years of experience</b> supporting senior executives or C-level leadership.
</li><li>Fluent in <b>English and Arabic</b> (spoken and written).
</li><li>Highly organized with exceptional follow-up and multitasking abilities.
</li><li>Proactive, dynamic, and able to anticipate needs without direct instruction.
</li><li>Comfortable handling a wide range of <b>operational and administrative tasks</b>.
</li><li>Proficient in AI tools such as <b>ChatGPT</b> and modern productivity platforms.
</li><li>Flexible and adaptable in a fast-paced work environment.
</li><li>Maintains the highest standards of professionalism, discretion, and confidentiality.
</li><li>Bachelor&rsquo;s degree preferred.
</li><li>Strong communication and writing skills.</li></ul></div>

Assistant to the CEO (Dubai)

<p></p><div><h3 class="jobSectionHeader"><b>Role Overview</b></h3><p>
We are seeking a proactive, relationship-driven Community &amp; Business Development Manager to manage and grow our business community, lead member engagement, and support commercial activities including sales coordination, deal management, and partnership development.</p><p>
This role sits at the intersection of community management, client relationships, and business growth. The successful candidate will act as the primary point of contact for community members and clients, ensure a high-quality engagement experience, activate the community through structured activities, and contribute directly to revenue generation by supporting lead management, upselling, and partnership opportunities.</p><p>
The role requires a confident self-starter who can take ownership, operate independently, and manage relationships end-to-end in a fast-moving environment.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><p></p><p><b>
1. Community &amp; Member Management</b></p><ul><li>Act as the main point of contact for business community members and client accounts</li><li>Onboard new members and ensure a smooth integration into the community</li><li>Maintain strong, ongoing relationships to drive engagement, satisfaction, and retention</li><li>Understand member needs and proactively connect them with relevant opportunities</li></ul><p></p><p><b>
2. Activities, Events &amp; Engagement</b></p><ul><li>Plan, coordinate, and support community activities such as networking events, workshops, roundtables, and meetups</li><li>Drive participation and interaction within the community to strengthen relationships and collaboration</li><li>Represent the community at external events and industry gatherings when required</li></ul><p></p><p><b>
3. Sales Support &amp; Deal Coordination</b></p><ul><li>Support the sales process by qualifying leads, managing follow-ups, and coordinating deal progress</li><li>Identify upselling and cross-selling opportunities within the existing community and client base</li><li>Assist with proposal preparation, pricing coordination, and closing discussions as needed</li><li>Ensure smooth handover and alignment between community, sales, and operations</li></ul><p></p><p><b>
4. Business Development &amp; Partnerships</b></p><ul><li>Identify potential partners, collaborators, and strategic opportunities within and beyond the community</li><li>Build and maintain relationships with key stakeholders, decision-makers, and partners</li><li>Support the development of partnership initiatives that add value to the community and business</li></ul><p></p><p><b>
5. Account Management, Reporting &amp; Operations</b></p><ul><li>Manage multiple accounts and relationships simultaneously with strong attention to detail</li><li>Track member interactions, leads, and deals using CRM or internal systems</li><li>Provide regular updates and insights on community health, engagement, and commercial opportunities</li><li>Coordinate internally to ensure member needs, activities, and deals are executed smoothly</li></ul><p></p><p><b>
Who We&rsquo;re Looking For</b></p><ul><li>A strong communicator with excellent interpersonal, presentation, and networking skills</li><li>Relationship-focused, with a clear commercial and business-growth mindset</li><li>Comfortable supporting sales activities and managing deal-related coordination</li><li>Highly organized, proactive, and capable of managing multiple priorities</li><li>Independent and confident in taking ownership of day-to-day operations</li></ul><p><b>
Requirements</b></p><ul>
<li>
Based in Dubai and available for full-time work</li>
<li>1&ndash;3+ years of experience in community management, client relations, account management, sales support, or business development</li>
<li>Excellent communication skills in English (Arabic is a strong advantage)</li>
<li>Proven experience managing client portfolios, communities, or business relationships</li>
<li>Comfortable working independently and meeting engagement and commercial targets</li>
<li>Strong negotiation, problem-solving, and relationship-building skills</li>
<li>Experience using CRM or tracking tools is an advantage</li></ul></div>

Community Manager