Qureos Mentor

Swissotel

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
Scope and Objectives
This position is concerned with being responsible for serving food &amp; beverage to the guest according to the service standards, policy, procedure &amp; etiquette, in line with our motto.
Key Deliverables and Responsibilities<ul><li>
Maintain detailed knowledge of the restaurant menu &amp; daily specials at all times</li><li>
To be familiar with the beverage service including glasses used and appropriates garnishes</li><li>
Anticipate and service of guests' requirements at all times</li><li>
Use opening and closing checklist to ensure smooth opening and closing of the venue</li><li>
Ensure service stations are constantly cleared and re-stocked during service</li><li>
Serve and clear food and beverage items in an unobtrusive and professional manner</li><li>
Present menus in a proactive manner</li><li>
To feel empowered and accountable within the work place</li><li>
Keep manager on duty updated of any guest feedback so they can update the Glitch Report</li><li>
Maintains the HACCP &amp; FIFO standards as required by the regional governing body</li><li>
Follow Hotel Evacuation Policy in case of an Emergency</li><li>
Attend all necessary briefings and training sessions as instructed by the Manager</li><li>
Handle financial procedures according to guidelines set by the finance department</li><li>
Identify potential problems and anticipate guest needs, ask for assistance before service breakdown occurs</li><li>
Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel</li><li>
All issues and negative guest feedbacks needs to be properly reported on glitch system</li><li>
Follow care program at all times, and report issues through the system to maintenance</li></ul> 
Qualifications 
<ul><li>
Flexibility to respond to a range of different work situations</li><li>
Must have the ability to multi Task</li><li>
Good communication skills</li><li>
Ability to work under pressure</li></ul> 

Additional Information 
Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes&rsquo; drive to DIFC, World Trade Centre and just 15 minutes&rsquo; drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city&rsquo;s favoured destinations for business or leisure.</div>

Waiter/Waitress - All Day Dining

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description<ul><li> 
Promotes the brand philosophy through his or her exemplary attitude, behaviour and excellent communication skills</li><li>Responsible and accountable for the logging of and correct, prompt and efficient handling of all guest messages.</li><li>Researches and provides specific directory information to both internal and external inquirers, as required, in accordance with policy and procedure pertaining to the disclosure of directory information</li><li>Utilizes public address, paging, and voice mail systems to ensure proper routing of calls</li><li>To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner.</li><li>To be completely aware of the Fire and Emergency procedures of the hotel and your responsibilities in an emergency.</li><li>Ensures a rapid response from the different departments concerned</li><li>Handle wake-up call request from guest</li><li>Maintenance of switchboard directory and any other miscellaneous tasks relating to switchboard</li></ul>
functionality 
<ul><li>Makes sure that all the information available in the front Office information board is well presented and up-to-date</li><li>Able to work multi-task</li></ul> 
Qualifications 
PERSONAL ATTRIBUTES<ul><li>
Written and verbal communication skills in English</li><li>
Ability to work cohesively with co-workers as part of a team</li><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>
Ability to promote positive relations with all hotel guests &amp; patrons</li><li>
Able to exercise good judgment with difficult guests</li><li>
Understanding and ability to work in a multi-cultural environment</li></ul>
QUALIFICATIONS<ul><li>
Secondary Education or relevant qualifications in Hotel Management.
</li></ul>EXPERIENCE<ul><li>
Minimum 1 year relevant experience preferably in a four or five star hotel</li></ul> 

Additional Information 
Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes&rsquo; drive to DIFC, World Trade Centre and just 15 minutes&rsquo; drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city&rsquo;s favoured destinations for business or leisure.</div>

Telephone Operator

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
Director of Sales professionals are ambassadors of the engaging service and authentically local experiences we offer in places of unrivalled presence. As Director of Sales, your leadership and vision will foster an engaged team in budget achievement, support of maximized market share, operating results and guest satisfaction.
Scope of Responsibility:<ul><li>
Development of Key Account and Target Account lists for all market segments</li><li>
Liaise with Global Sales to secure and activate Key Accounts</li><li>
Development of Direct Sales Plan to secure and activate Target Accounts</li><li>
Represent the hotel at key Trade Shows, Road Shows, and Signature Events</li><li>
Train the sales team in intensive customer relationship building efforts in the 5 months prior to opening</li><li>
Actively participate in the strategic planning and ongoing development of the hotel, including revenue forecasting, ensuring the delivery of our environment commitments, overseeing the health, safety and security of our guests and colleagues</li><li>
Attain and/or surpass budgeted Revenue and Rev-par index.</li><li>
Lead and support, all relevant sales departments in the achievement of financial and operational targets, via effective organizational structure, policy, guidelines, functional process and colleague training</li><li>
Demonstrate to guests and colleagues, a commitment to service excellence through the effective implementation 
Foster a winning, solution-oriented respectful work environment, motivating and engaging colleagues to continuously deliver the best possible service to our guests</li></ul> 
Qualifications 
<ul><li>
Bachelor&rsquo;s degree and/or Hotel Management degree with a minimum of 2 years of Hotel Sales experience</li><li>
Strategic, self-assured, and proactive with a demonstrated ability to prioritize and make effective timely decisions</li><li>
Ability to build strategic effective relationships, and influence others at all levels of relevant organizations.</li><li>
Must be a creative and effective leader, possessing a high degree of professionalism, sound human resources and administrative skills</li><li>
Excellent interpersonal skills with strong presentation and written communication skills</li><li>
Ability to understand and interpret financial data</li><li>
Computer literacy a must, with a strong knowledge of Word, Excel, Outlook and PowerPoint</li></ul> 

Additional Information 
Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minute walk to the Dubai Metro Station and within a few minutes&rsquo; drive to DIFC, World Trade Centre and just 15 minutes&rsquo; drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city&rsquo;s favoured destinations for business or leisure.</div>

Director of Sales

Join Swissotel and explore 3 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.