Qureos Mentor

Swissôtel Hotels & Resorts

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 Company Description
 
 
 
 Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.
 
 
 All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of &agrave; la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.
 
 
 Join our motivated and vibrant Team and build your career with us.
 
 
 
 Job Description
 
 
 
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 Assist management in screening CVs, conducting interviews and selecting new candidates hires using selection tools and systems.
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 Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
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 Inform Human Resources management of issues related to employee relations within the division or property.
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 Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.
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 Assist and support management and the leadership team with handling and resolving Human Resources issues.
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 Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.
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 Assist employees with internal and external transfer requests and procedures
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 Monitor and assist managers/supervisors with hiring processes and issues
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 Coordinate and conduct applicant reference checks, background checks, and social Insurance in accordance with company procedures.
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 Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete employment verification forms.
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 Create and maintain new hire files and enter them into PeopleSoft.
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 Create new employee personnel file.
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 Assist with orientation of new employees.
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 Maintain confidentiality and security of employee and property records, files, and information.
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 Ensure accurate maintenance of all employee records and files (e.g., interview documents, reference checks, applicant self-identification forms, department orientation check list).
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 Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
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 Create and type office correspondence using computer.
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 Create and maintain filing systems.
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 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
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 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.
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 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.
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 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.
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 Carry out all other duties assigned by managers and hotel management not specified in the job description.
 
 
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 Qualifications
 
 
 
 Education: Bachelor`s degree
 
 
 Experience: At least 2 year of related work experience
 
 
 Language: Sufficient level of English to be able to write reports according to international standards.
 
 
 Courses and Training: Prior attendance in courses and seminars in the field.
 
 
 Computer Literacy: MS Office applications.
 
 
 Special Qualifications: Multi-Tasking, Time Management, Detail Orientation Planning and Organizing
</div>

People & Culture Coordinator

<div>
 
 Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.
 
 
 
 
 All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of &agrave; la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.
 
 
 
 
 Join our motivated and vibrant Team and build your career with us.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 MAIN DUTIES AND RESPONSIBILITIES:
 
 
 
 
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 Be well groomed to the standards laid down.
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 To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company standard and regulations.
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 To promote a helpful and professional image to the guests and give full cooperation if requiring assistance with the prompt, caring and helpful attitude.
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 To anticipate the needs of the guests whenever possible, to enhance quality service and in turn enhance customer satisfaction.
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 Welcome all arrival guests with highest standards and depart all departure guests while assisting with any requests
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 Ensures that all guests are greeted upon the arrival &amp; departure of the hotel
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 Offer consistently professional, friendly, warm and engaging service
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 Coordinate and manage communication between guests and staff
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 Be available for guests at all times as a point of contact
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 Provide friendly and courteous service to guest and respond promptly to all requests and inquiries at all time
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 Achieve the highest Guest Satisfaction measured by TRUST YOU platform.
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 Maintain continuous contact with hotel guest to ensure that any problems or complaints are handled efficiently &amp; courteously.
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 Ensure the cleanliness and neatness of front office area.
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 Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day Check Hotel operation, occupancy, functions, groups, VIPs.
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 File daily guest relations reports and documents systematically.
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 To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and customer needs.
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 Encourage and participate in Corporate Social Responsibility (CS
 
 
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 Qualifications
 
 
 
 
 Qualifications
 
 
 
 
 
 Knowledge and Experience
 
 
 
 
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 Diploma and Degree from preferably hospitality or related field.
 
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 Minimum 1 year relevant experience.
 
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 Excellent communication skills in English and ability to communicate in a second language - Russian is mandatory.
 
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 Competencies
 
 
 
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 Possesses strong interpersonal skills.
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 Contributes in the team, work punctually and effectively.
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 Ascertains and addresses guest/colleague needs.
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 Motivates individuals and creates and maintains a cohesive team.
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 Focuses on service with an eye for detail and an approachable attitude.
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 Works well under pressure, analyzes and resolves problems, and exercises good judgment.
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 Prioritises and organises work assignments and work effectively.
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 Self-motivates and shows good initiative in a dynamic environment.
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 Ensures security and confidentiality of guest and hotel information.
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 Possesses good computer and property management system skills.
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 Embraces and responds to change effectively.
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 </ul>
</div>

Lobby Ambassador

Join Swissôtel Hotels & Resorts and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Swissôtel Hotels & Resorts

About Company

People & Culture Coordinator

Lobby Ambassador