Qureos Mentor

Swissport

Swissport International AG is the leading provider of airport ground services and air cargo handling, recognized for its operational excellence and commitment to safety and sustainability. With a presence at 312 airports globally, Swissport offers a comprehensive range of services including ramp handling, passenger services, fueling, and cargo handling. The company is dedicated to delivering reliable and innovative solutions to enhance the customer experience in the aviation industry.

<div>Overview:<div></div><div><br>
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple &ndash; &ldquo;To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.&rdquo;</div><div>
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.</div><div></div><p><b><br>
Job Summary</b></p><p><br>
The Station Trainer will be responsible for delivering classroom and on-the-job training (OJT), airline specific training, signoffs and evaluating performance of employees at station within their designated area of expertise. As well as ensure company and customer services standards and policies are met, while maintaining a high level of proficiency and certification in required operational functions. This role will deliver airline practical, and instructor led training and monitor Classroom &amp; OJT/Coaching activities at their respective station(s) to ensure Swissport and local specific requirements are met. In addition, this role will also serve as an interim supervisor, providing direction for all new hires until formally released to work independently within the Ground Handling operations.</p><p><br>
The expected pay rate is $32.00/hour. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.
 </p><p><b>Job Responsibilities</b></p><ul><li>
Deliver detailed training in various formats such as instructor and virtual instructor led training, e-learning, self-directed training, on-the-job training, and relevant training materials.</li><li>
Deliver and oversee detailed practical Cargo operations Classroom &amp; OJT including final assessment and sign off as required.</li><li>
Follow Swissport Corporate and NOAM Training Policy and Procedures and operate any equipment following Swissport Safe Systems of Work (SSOW) or Standard Operating Procedures (SOP).</li><li>
Actively monitor and promote best practices across the station.</li><li>
Implement internal quality assurance activities including operational audits.</li><li>
Continuously assess training at the station to ensure that staff are competent and confident to carry out their specific duties.</li><li>
Maintain compliance levels across station.</li><li>
Maintain regular and effective communication and strong working relationships with subject matter experts (SMEs) to ensure training relevance.</li><li>
Act as a role model and display best practice behavior and procedures.</li><li>
Provide objective feedback and coaching to improve the performance and behavior of others.</li><li>
To report all training activity through recognized methods to ensure accurate tracking of training data.</li><li>
Support nearby stations as needed.</li><li>
Forecast &amp; plan for new hire and recurrent training needs, which requires maintaining on-going communication and coordination with Regional Training Managers, local HR and Operations team(s).</li><li>
Deliver and facilitate initial and recurrent training in accordance with global and local standards.</li><li>
Administer required examinations and/or reports for training programs in accordance with global and local standards to maintain compliance.</li><li>
Assist with New Hire tracking process to ensure a smooth transition to the operations.</li><li>
Assist with on-the-job coaching program for designated area / functions and serves as tier one support for local certified coaches.</li><li>
Maintain currency in the operation.</li><li>
Perform other duties as assigned.</li></ul><p>
 <b>Your profile</b></p><ul><li>
Minimum 1 years of industry experience in airline Cargo operations.</li><li>
High School Diploma or equivalent additional experience demonstrating ability to resolve complex problems, foster and maintain positive working relationships with multiple stakeholders and effectively balance multiple competing priorities.</li><li>
Ability to travel up to 10% with the ability to travel throughout the United States and Canada to support job responsibilities.</li><li>
Ability to pass security clearance and possess a valid driver's license.</li><li>
Strong communications skills and ability to influence without authority to achieve a common goal.</li><li>
Working knowledge of computer systems: Microsoft Office Suite highly recommended.</li><li>
Customer Service oriented.</li><li>
Flexibility to work various shifts to accommodate training demands during off peak hours.</li><li>
Ideal candidate will also have demonstrated knowledge of adult learning processes, instructional design techniques, and evaluation methodologies.</li><li>
Ability to work in a fast-paced, challenging and changing environment.</li><li>
Ability to create and delivery dynamic presentations, slide decks and training materials.</li></ul><p><b>
 What we offer</b></p><ul><li>
401(k)</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Retirement plan</li><li>
Tuition reimbursement</li><li>
Vision insurance</li></ul><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee might occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.</p><p></p><p><br>
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</p><p></p><p><br>
Visit our website at <i>www.careers.swissport.com</i><i> </i>to learn more about Life at Swissport.</p><p></p><p><br>
Join Swissport today and be part of a team that connects the world of aviation!</p></div><div></div>

SFO Station Trainer - Cargo

<div>
 Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple &ndash; &ldquo;To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.&rdquo;
 <br/>
 <br/>
 We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Generalist, HR Business Partner will be responsible for assisting in/ leading all HR functions in alignment with business objectives at the station level. This role will provide or assist with strategic, tactical, and operational support to field management teams with human resources generalist activities. Assist and manage day-to-day activities associated with employee/ labor relations, performance management, staffing, turnover and retention, terminations,employee records, legal compliance, compensation, recognition and benefits administration. Assist/serve as a business partner and advisor to line management on complex employee issues.
 <br/>
 <br/>
 This role will assist in promoting positive relations between the associates and station management at Swissport that aligns with the company&rsquo;s philosophy, overall strategy, federal, state and local law. This role will assist in mitigating risks for Swissport collectively and independently in designated station(s). This role will work independently and collectively under the direction of more senior HR professionals by role modeling and demonstrating the company&rsquo;s core values of people, professionalism and partnership as a way we conduct business and ourselves
 <br/>
 <br/>
 The expected pay rate is $76,000/yr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.
 <br/>
 <br/>
 <strong>
  Your activities
  <br/>
  <br/>
 </strong>
 <strong>
  Supervisor Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The Generalist, HR Business Partner may have direct reporting relationship and supervisory responsibilities of HR associates within the designated station. Direct reports can range from 0-3 aligning to the station associate headcount corporate model.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist and manage day-to-day station HR activities and counsel to employees, supervisors, and managers regarding all HR best practices, policy interpretation, policies, HR compliance and appropriate workplace conduct.
  </li>
  <li>
   Assist and serve as the liaison within assigned station(s) between corporate HR and frontline associates and management, being the first point of contact at station level for questions regarding legal and/or policies and procedures.
  </li>
  <li>
   Assist and serve as the liaison between associates, field management and corporate human resources
  </li>
  <li>
   Maintain records and compile/ disseminate statistical reports concerning employment-related data such as hires, terminations, performance reviews, unemployment claims and turnover and make recommendations for improved performance on all metrics.
  </li>
  <li>
   Ensure consistent application of all Swissport policies and procedures as well as federal, state, and local law.
  </li>
  <li>
   Comply with external audits from regulatory agencies (Aviation Department, US Customs, TSA, and FAA)
  </li>
  <li>
   Comply with Department of Homeland Security rules and regulations doing internal audits to keep records up to date
  </li>
  <li>
   Responsible to maintain records of employee uniforms (ordering, inventory and distribution)
  </li>
  <li>
   Conduct internal investigations and process unemployment claims
  </li>
  <li>
   Assist in/ Conduct investigations for policy violations, mediation hearings, and prepares responses to Human Rights Commission, DOL and EEOC claims
  </li>
  <li>
   Responsible for assisting in or preparing daily/weekly/monthly reports and conducting HR training as needed
  </li>
  <li>
   Serve on special project teams as assigned
  </li>
  <li>
   Comply with company&rsquo;s Standard Operating Procedures (SOP) and policies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications And Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   HR Management Certificate / Bachelor&rsquo;s Degree in related field/discipline or equivalent experience
  </li>
  <li>
   2-5 years HR Generalist experience, able to travel 30%
  </li>
  <li>
   Knowledge of local, state, and federal employment laws and practices
  </li>
  <li>
   Working knowledge of employee relations
  </li>
  <li>
   Working knowledge of all areas of human resources
  </li>
  <li>
   Basic knowledge of SharePoint and other Microsoft Office applications
  </li>
  <li>
   Able to analyze long-term implications of business decisions
  </li>
  <li>
   Excellent communication skills, able to clearly articulate position with clarity at all levels
  </li>
  <li>
   Ability to provide a high level of service to internal and external customers
  </li>
  <li>
   High energy and high motivation, with tolerance for stressful situations in a fast-paced environment
  </li>
  <li>
   Great work ethic with a can-do, self-starting attitude
  </li>
  <li>
   Great interpersonal and organizational skills
  </li>
  <li>
   Proficiency in spoken and written English
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   401(k)
  </li>
  <li>
   Dental insurance
  </li>
  <li>
   Health insurance
  </li>
  <li>
   Life insurance
  </li>
  <li>
   Paid time off
  </li>
  <li>
   Retirement plan
  </li>
  <li>
   Tuition reimbursement
  </li>
  <li>
   Vision insurance
   <br/>
   <br/>
  </li>
 </ul>
 At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
 <br/>
 <br/>
 Visit our website at
 <em>
  www.careers.swissport.com
 </em>
 <em>
 </em>
 to learn more about Life at Swissport.
 <br/>
 <br/>
 Join Swissport today and be part of a team that connects the world of aviation!
</div>


Cargo Office Supervisor

<div>Overview:<div></div><div><br>
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple &ndash; &ldquo;To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.&rdquo;</div><div></div><div><br>
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.</div><div><br>
</div><div><div><b>Job Summary</b></div><div>
Cargo Office Supervisor is responsible for warehouse and storage facilities, loading and unloading air cargo, ensuring cargo related documentation is prepared timely and accurately, and regulatory requirements are adhered to and executed against appropriately.</div><div>
The Supervisor is responsible for leading a team during a turnaround / in a specific area / on a specific task while ensuring compliance of safety, security and operational performance in line with policies and brand values.</div><div></div><div><br>
The expected pay rate is $21.00 - $23.00/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.</div><div></div><div><b><br>
Your activities
</b></div><ul><li>Supervise/control staff assignment, reporting and absences</li><li>
Control of staff overtime and compensation management</li><li>
Maintain applicable safety and quality standards</li><li>
Maintain, up-date company&rsquo;s and customer manuals and documentation</li><li>
Keep up to-date with local emergency plan</li><li>
Maintain good relations with customers and airport authorities</li><li>
Report any irregularity and take appropriate action</li><li>
Attend and contribute to internal meetings</li><li>
Comply with company&rsquo;s Standard Operating Procedures (SOP) and policies</li><li>
All other duties as assigned</li><li>
Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage</li></ul></div><div><div><b>
Your profile</b></div><ul><li>
High school diploma or GED equivalent</li><li>
Good command of the English language both verbal and written</li><li>
Minimum of 2 years leadership experience</li><li>
Ability to deal with conflicts</li><li>
Strong oral and written communication skills</li><li>
Ability to work under pressure</li><li>
Customer focus and quality awareness</li><li>
High standards in quality and service level agreements</li><li>
Must be able to work flexible working hours</li></ul><div><b>
What we offer</b></div><ul><li>
401(k)</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Retirement plan</li><li>
Tuition reimbursement</li><li>
Vision insurance</li></ul><div><div>
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</div></div><div><div>
Visit our website at www.careers.swissport.com to learn more about Life at Swissport.</div></div><div><div>
Join Swissport today and be part of a team that connects the world of aviation!</div></div></div></div>

ATL Cargo Office Supervisor

Join Swissport and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Swissport

About Company

SFO Station Trainer - Cargo

Human Resource Business Partner - Generalist

Cargo Office Supervisor

ATL Cargo Office Supervisor