Qureos Mentor

Swissport

<div>Overview:<div></div><div><br>
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple &ndash; &ldquo;To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.&rdquo;</div><div></div><div><br>
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.</div><div><b><br>
Job Summary</b></div><div>
The HR Specialist will support the Manager / Generalist, HR Business Partner in all HR functions in alignment with business objectives at the station level. This role will assist in the administrative/ coordination aspect of day-to-day activities associated with employee/ labor relations, performance management, staffing, turnover and retention, terminations, employee records, legal compliance, compensation, recognition and benefits administration. This role will support HR professionals by role modeling and demonstrating the company&rsquo;s core values of people, professionalism and partnership as a way we conduct business and ourselves.</div><div></div><div><br>
The expected pay rate is $24.00/hr.</div><div></div><div><br>
Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.</div><div></div><div><b><br>
Your activities</b></div><ul><li>
Manage and respond to daily HR emails promptly and professionally</li><li>
Greet and assist employee walk-ins with a positive and helpful attitude</li><li>
Oversee timely and accurate completion of the I-9 submission process</li><li>
Enter and process HRIS form data, including changes in position, rate, status, and more</li><li>
Facilitate the badging, fingerprinting, and customs process for new hires</li><li>
Maintain employee uniforms (order, administer, sort and sustain)</li><li>
Support general HR administrative functions as needed</li><li>
Other responsibilities as assigned</li></ul><div><b>
Your profile</b></div><div><ul><li><div>
Minimum of 1 year of relevant HR experience, aviation experience a bonus!</div></li><li>
Experience with HRIS systems and onboarding processes preferred</li><li>
Proven ability to stay organized and prioritize tasks in a dynamic work environment</li><li>
Excellent attention to detail, especially in compliance-related tasks</li><li>
Strong interpersonal skills and a professional attitude when interacting with employees and new hires</li><li>
Ability to handle sensitive information with confidentiality and discretion</li><li>
High School or equivalent diploma</li><li><div>
Proficiency in spoken and written English</div></li></ul></div><div><b>
What we offer</b></div><ul><li>
401(k)</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Retirement plan</li><li>
Tuition reimbursement</li><li>
Vision insurance</li></ul><div>
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status</div><div>
Visit our website at www.careers.swissport.com to learn more about Life at Swissport.</div><div>
Join Swissport today and be part of a team that connects the world of aviation!</div></div><div></div>

ORD HR Specialist

<div>Overview:
<div></div><div>
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple &ndash; &ldquo;To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.&rdquo;</div><div></div><div><br>
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.</div><div></div><div><b><br>
Job Summary</b></div><div>
The Cargo - Classroom &amp; OJT Trainer will be responsible for delivering classroom and on-the-job training (OJT), airline specific training, sign-offs and evaluating performance of employees at station within their designated area of expertise. As well as ensure company and customer services standards and policies are met, while maintaining a high level of proficiency and certification in required operational functions. This role will deliver airline practical, and instructor led training and monitor Classroom &amp; OJT/Coaching activities at their respective station(s) to ensure Swissport and local specific requirements are met. In addition, this role will also serve as an interim supervisor, providing direction for all new hires until formally released to work independently within the Cargo operations.</div><div><br>
The expected pay rate is $27 - $32/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.</div><div></div><div><b><br>
Job Responsibilities</b></div><br>
<ul><li>
Deliver detailed training in various formats such as instructor and virtual instructor led training, e-learning, self-directed training, on-the-job training, and relevant training materials</li><li>
Deliver and oversee detailed practical Cargo Classroom &amp; OJT including final assessment and sign off as required</li><li>
Follow Swissport Corporate and NOAM Training Policy and Procedures and operate any equipment following Swissport Safe Systems of Work (SSOW) or Standard Operating Procedures (SOP)</li><li>
Actively monitor and promote best practices across the station</li><li>
Implement internal quality assurance activities including operational audits</li><li>
Continuously assess training at the station to ensure that staff are competent and confident to carry out their specific duties</li><li>
Maintain compliance levels across station</li><li>
Maintain regular and effective communication and strong working relationships with subject matter experts (SMEs) to ensure training relevance</li><li>
Act as a role model and display best practice behavior and procedures</li><li>
Provide objective feedback and coaching to improve the performance and behavior of others</li><li>
To report all training activity through recognized methods to ensure accurate tracking of training data</li><li>
Support nearby stations as needed</li><li>
Forecast &amp; plan for new hire and recurrent training needs, which requires maintaining on-going communication and coordination with Regional Training Managers, local HR and Operations team(s)</li><li>
Deliver and facilitate initial and recurrent training in accordance with global and local standards.</li><li>
Administer required examinations and/or reports for training programs in accordance with global and local standards to maintain compliance</li><li>
Assist with New Hire tracking process to ensure a smooth transition to the operations.</li><li>
Assist with on-the-job coaching program for designated area / functions and serves as tier one support for local certified coaches</li><li>
Maintain currency in the operation</li></ul><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div>
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee might occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.</div><div><b><br>
Your profile</b></div><br>
<ul><li>
Minimum 1 years of industry experience in airline Cargo operations</li><li>
High School Diploma or equivalent additional experience demonstrating ability to resolve complex problems, foster and maintain positive working relationships with multiple stakeholders and effectively balance multiple competing priorities</li><li>
Ability to travel up to 10% with the ability to travel throughout the United States and Canada to support job responsibilities</li><li>
Ability to pass security clearance and possess a valid driver's license</li><li>
Strong communications skills and ability to influence without authority to achieve a common goal</li><li>
Working knowledge of computer systems: Microsoft Office Suite highly recommended</li><li>
Customer Service oriented</li><li>
Flexibility to work various shifts to accommodate training demands during off peak hours</li><li>
Ideal candidate will also have demonstrated knowledge of adult learning processes, instructional design techniques, and evaluation methodologies</li><li>
Ability to work in a fast-paced, challenging and changing environment</li><li>
Ability to create and delivery dynamic presentations, slide decks and training materials</li></ul><div></div><div><b><br>
What we offer</b></div><ul><li>
401(k)</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Retirement plan</li><li>
Tuition reimbursement</li><li>
Vision insurance</li></ul><div>
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</div><div>
Visit our website at <i>www.careers.swissport.com</i><i> </i>to learn more about Life at Swissport.</div><div>
Join Swissport today and be part of a team that connects the world of aviation!</div></div>

JFK Station Trainer - Cargo

<div>
 <p>
  <strong>
   About Swissport
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4.7 million tons of air freight at 115 cargo centres. Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The culture of Swissport is shaped by our corporate values, which guide our actions and decision-making processes. These values are at the core of our culture, shaping our business and underpinning our commitment to measuring our impact. They capture the essence of who we are at Swissport and help us deliver value across the entire company.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   "Show You Care"
  </strong>
  underlines that our actions are perceived and valued from the perspective of the people around us. So, whatever we do, we do it purposefully and consciously, taking in the perspective of our colleagues, customers, and passengers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   &ldquo;Doing the right things&rdquo;
  </strong>
  means that we do the things that are valuable to our colleagues, customers, and passengers. We are trained to do this safely and trusted to do the right thing in any given situation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   "Win as a Team"
  </strong>
  highlights the importance of teamwork. Either we win as a team, or we fall as individuals. Together, we can surpass ourselves and handle any situation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  These values capture the essence of who we are and our unwavering commitment to excellence, and give actionable guidance for individual behaviour of employees, leaders, and executives, serving as a compass for how to act and deliver.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a talented and skilled
  <strong>
   Global Key Account Manager
  </strong>
  to lead the development and execution of the commercial strategy for one or several the company&rsquo;s largest and most important customers.
 </p>
 <p>
  You will focus on the successful implementation and delivery of agreed customer programs and projects globally, by ensuring that the execution of such services fulfil the customer promise at a country and cluster (region) levels, in line with the established plan.
 </p>
 <p>
  Additionally, you will identify, mature and gain new revenue opportunities within your assigned customer(s), define the &ldquo;Win-plan&rdquo; for each proposal, serve as the overall proposal champion and negotiate the required contractual terms and conditions, according to company guidelines and stakeholder approvals; you will manage all contract renewal processes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The ideal candidate should be comfortable developing and maintaining long-term relationships with high-ranking and key staff within the customer&rsquo;s organization and have the ability to translate their business requirements into an actionable service roadmap for Swissport.
 </p>
 <p>
  The goal is to contribute towards sustaining all existing business and accelerating our new business growth to achieve long-term success.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Lead the CEMEA regional commercial strategy process for a defined Chinese customer(s) by aligning the customer requirements with Swissport&rsquo;s regional capabilities and service offering
  </li>
  <li>
   Serve as the &ldquo;voice of the customer&rdquo; to bring together the appropriate internal stakeholders to support retaining existing business and to accelerate revenue growth
  </li>
  <li>
   Act as customer (airline) key account central point of contact (PoC) across the region and business lines
  </li>
  <li>
   Organize, prepare and lead client meetings (regular and ad-hoc) and interactions
  </li>
  <li>
   Organize, provide input and prepare meetings of Swissport leadership with the airlines
  </li>
  <li>
   Manage together with the country commercial managers the tender processes for the Chinese carriers and support the contract negotiations.
  </li>
  <li>
   Represent Swissport at conferences and events in the region for the Chinese customers.
  </li>
  <li>
   Support the Marketing and Communication teams with announcements and posts in Chinese in the relevant Chinese platforms.
  </li>
  <li>
   Closely liaise with China cargo office on potential new customers via regular exchange
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications and Competencies
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   University degree, with post-graduate degree a plus.
  </li>
  <li>
   In-depth industry know-how, preferably in aviation (airline, ground handling, cargo or logistics)
  </li>
  <li>
   Min. 7 to 10 years of proven experience as Key Account Manager or Commercial Manager (or in a similar role) in an international and matrix organisation
  </li>
  <li>
   Familiarity with CRM tools (e.g. Salesforce) would be a plus
  </li>
  <li>
   Strong relationship-building capabilities to all internal and external key decision makers and influencers
  </li>
  <li>
   Ability to become a brand ambassador and excels in working in a dynamic, fast paced and evolving commercial environment
  </li>
  <li>
   Highly goal oriented, assertive and a hands-on problem solver
  </li>
  <li>
   Strong communication and interpersonal skills
  </li>
  <li>
   Ability to manage several accounts simultaneously
  </li>
  <li>
   Strong command of English as the corporate language (written and verbal),
  </li>
  <li>
   <strong>
    Mandarin language is required
   </strong>
  </li>
  <li>
   Willingness to travel 30%.
  </li>
 </ul>
</div>


Regional Account Manager, Chinese Customers

Join Swissport and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Swissport

ABOUT_COMPANY

ORD HR Specialist

JFK Station Trainer - Cargo

Regional Account Manager, Chinese Customers