Qureos Mentor

Sybrid Careers

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 Job Description
 
 
 
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 Qualification: Graduation or above
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 Experience: Minimum 4 years (BPO / International Operations preferred)
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 Shift Timings: 24/7 Rotational Shifts- 8 hour
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 Working Days: 6 days a week
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 Location: Saddar, Karachi
 
 
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 Key Responsibilities
 
 
 
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 Oversee and manage day-to-day international BPO operations to ensure service excellence.
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 Lead and supervise chat and email support teams to consistently meet SLA and KPI targets.
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 Coordinate with cross-functional teams to achieve client expectations and operational goals.
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 Monitor team performance and provide coaching, feedback, and development support.
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 Identify operational gaps and implement process improvements for efficiency and quality.
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 Ensure compliance with company policies, operational standards, and client requirements.
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Manager – International Operations (BPO)

Join Sybrid Careers and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sybrid Careers

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Manager – International Operations (BPO)