Qureos Mentor

Sydenstricker Nobbe Partners

<div><ul><li>Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.
</li><li>May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.
</li><li>Performs diagnostics and repairs on John Deere equipment and technology.</li><li>
Mentors Service Technician Trainees and Service Technicians.</li><li>
Conducts or supports customer clinics.</li><li>
Performs diagnostics and repairs in the field as required.</li><li>
Accountable for billable time and assigned work orders.</li><li>
Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information.</li><li>
May participate in Service EDUCATE Training programs required for the development of skills and knowledge.</li><li>
Operates and maintains vehicles, tools and equipment required to perform job responsibilities.</li><li>
Maintains a clean work area and performs work in a neat and orderly fashion.</li><li>
Follows all safety rules and regulations in performing work assignments.</li><li>
Maintains current knowledge of John Deere and competitive products.</li></ul>
<ul><li>Experience, Education, Skills and Knowledge performing service repairs.</li><li>
Demonstrated experience consistently meeting performance metrics preferred.</li><li>
Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technicians specialty.</li><li>
Experience with the mechanical, electrical, and hydraulic systems used in off road, construction, lawn, or heavy equipment.</li><li>
Experience operating vehicles, tools, and equipment for diagnostic purposes.</li><li>
Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred.</li><li>
Experience working cooperatively in a team environment.</li><li>
Experience communicating effectively verbally and in writing.</li><li>
Must have an adequate toolset to perform job responsibilities.</li><li>
High School Diploma, GED, or equivalent experience required; Associate&rsquo;s degree preferred.</li><li>
Valid driver&rsquo;s license required; CDL (Commercial Driver&rsquo;s License) preferred.</li><li>
Time Management skills.</li></ul></div>

Turf Service Technician- Clinton

Department: Parts
 
Reports to: Retail Manager
 
Purpose: This position is responsible for providing exceptional customer service while supplying customers with timely & accurate information regarding accounts, products, rates, & services offered.
 
Responsibilities: Providing excellent customer service to service department, counter & phone customers. Provides recommendation for sales of additional related or needed parts or accessories. Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status. Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise. Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor. Assists with preparing and maintaining professional showroom image and merchandise displays. Assists in keeping parts department clean and orderly. Routinely lifts items weighing up to 50 lbs.
 
Experience, Education, Skills and Knowledge: High School diploma or equivalent experience. Experience connecting with customers, maintain professional image, establish rapport. Demonstrated basic understanding of the selling processes. Demonstrated ability to manage multiple projects simultaneously with a degree of independence. Experience using standard desktop load applications such as Microsoft Office and internet applications.

Parts Sales Rep - Scott City

Join Sydenstricker Nobbe Partners and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sydenstricker Nobbe Partners

About Company

Turf Service Technician- Clinton

Parts Sales Rep - Scott City