Qureos Mentor

Sygmetiv Business Solutions

Responsible for the monitoring and reporting on the operational performance of the Roads Management Centre (RMC) and Tunnels Control Centres and for leading the analysis and preparation of operational improvement strategies.Manage the monthly performance reporting of the RMC and Tunnels Operations and the ad-hoc reporting required to support major incidents and special events.*Close management of the subcontractors that are providing the SCATS and traffic engineering support for RMC and Tunnels to ensure on-road performance is optimized and aligned with the performance measures being implemented for corridor performance and incident management.* Manage the production and review of the monthly performance reports for RMC and Tunnels operations ensuring the deadlines and quality standards are met.* Coordinate ad-hoc major incident and special event reporting and lead the lessons learned and best practice assessments for such reports* Lead the data and process analysis activities to develop and deliver a traffic engineering improvements plan that details SCATS traffic signal management improvements and incident and event management improvements.* Manage the recording and response to customer complaints relating to the RMC and Tunnels operations, ensuring responses and actions are performed within the Service Level Agreement (SLA) timings. Lead the root cause analysis of complaints.* Focal point for special event coordination with key stakeholders such as Ministry of Interior, Supreme Committee for Delivery and Legacy and the Ministry of Transport.s* Manage the traffic response plan preparation for special events and the necessary configuration of the traffic management systems to support the response plans.* Analyze the configuration and effectiveness of existing traffic management response plans and develop and deliver a program of improvements, managing traffic simulation modelling, data analysis and traffic engineering activities accordingly.Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Performance Operations Manager: 10 years (Preferred)</li></ul>Language:<ul><li>Arabic , English (Preferred)</li></ul>License/Certification:<ul><li>Driving License (Preferred)</li></ul>Work Location: In person

Performance Operations Manager

About the RoleWe are seeking an experienced IT Manager to lead and oversee the design, implementation, and maintenance of our organization&rsquo;s information systems, hardware, software, and communication networks across project sites and corporate offices. The ideal candidate will provide strong technical leadership, ensure compliance with company IT policies, and drive digital transformation initiatives that enhance project execution, asset management, and operational efficiency.Key Responsibilities<ul><li>Develop and implement IT strategies aligned with company and project goals.</li><li>Evaluate, recommend, and deploy IT systems, software, and infrastructure to support roadworks and maintenance operations.</li><li>Manage the IT department budget and oversee servers, networks, communications systems, and databases across all sites.</li><li>Ensure reliable connectivity between project offices, field teams, and central systems.</li><li>Supervise the installation, configuration, and maintenance of IT hardware &amp; software.</li><li>Support the rollout of asset management, GPS tracking, and maintenance monitoring systems.</li><li>Develop and enforce IT policies, cybersecurity, and data-protection protocols.</li><li>Oversee data backup, disaster recovery, and business-continuity plans.</li><li>Maintain secure handling of company and project data in line with Qatar&rsquo;s regulations and company standards.</li><li>Coordinate with IT suppliers, service providers, and telecom partners.</li><li>Manage software licensing, renewals, and service-level agreements (SLAs).</li><li>Provide reports on IT system performance, usage, and continuous improvement plans.</li><li>Lead and mentor the IT team; maintain an efficient helpdesk and troubleshooting process.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (master&rsquo;s preferred).</li><li>Minimum 12 years of experience in IT management &mdash; ideally within construction, infrastructure, or maintenance projects.</li><li>Strong expertise in network systems, ERP software, database management, GPS &amp; asset monitoring tools, and Microsoft 365.</li><li>Proven experience managing multi-site IT infrastructure.</li><li>Familiarity with Qatar&rsquo;s data protection, MOI, and Ashghal digital compliance requirements.</li><li>Excellent leadership, communication, and project-management skills.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Dynamic work environment with opportunities for career growth.</li><li>Exposure to large-scale infrastructure and maintenance projects.</li></ul>To Apply: Submit your updated CV to info@sygmetiv.comJob Types: Full-time, PermanentExperience:<ul><li>IT management: 10 years (Preferred)</li></ul>Work Location: In person

IT System Manager

Led comprehensive cybersecurity initiatives and governance efforts across the organization. Develop and implement comprehensive Information Security Strategy aligned with business goals. Conduct and coordinate risk assessments, penetration tests (PT), vulnerability assessments (VA), fraud investigations, and Risk and Control Self-Assessment (RCSA) processes. Stay informed on emerging threats, vulnerabilities, and security technologies, delivering actionable insights and recommendations. Participate in security audits, assessments, and compliance reviews, ensuring adherence to regulatory requirements and responding to security-related inquiries from Sr. Management/Board and regulatory authorities.<ul><li>Applied expertise in security frameworks, ITS and standards, such as NIST CSF, CIS, NCA ECC, SAMA SCF, ISO 27001, along with regulatory compliance requirements like Regional Data Protection Laws, PDPL. GDPR. AML and PCI DSS.</li><li>Applied expertise in security frameworks, ITS and standards, such as NIST CSF, CIS, NCA ECC, SAMA SCF, ISO 27001, along with regulatory compliance requirements like Regional Data Protection Laws, PDPL, GDPR, AML and PCI DSS.</li><li>Analysed security events and incidents,coordinated investigations, and provided incident response and remediation support.</li><li>Ensured compliance with regulatorystandards, including Central Banks. (CBB, SAMA, CBUAE, CBJ, CBJ, BDL etc.)</li><li>Successfully maintained PCI DSS complianceand certification of Amex while enhancing security protocols to mitigate emerging threats and vulnerabilities.</li><li>Managed cross-functional teams to ensurecompliance with regulatory standards. Perform risk assessments and gap analysis.</li><li>Define and implement security controls,monitor risks and create mitigation plans</li><li>Manage third-party/vendor risks. Track and report security incidents (from compliance side)</li></ul>Experience:<ul><li>GRC Cyber Security Manager: 10 years (Preferred)</li></ul>Language:<ul><li>Arabic, English (Preferred)</li></ul>Work Location: In person

GRC Cyber Security Manager

About UsSygmetiv Business Solutions is a rapidly growing IT solutions company, providing ERP solutions, custom software development, mobile app development, and digital transformation services. As part of our expansion in Qatar, we are seeking motivated Sales Executives who are ambitious, energetic, and passionate about building their career in IT sales.Job Responsibilities<ul><li>Generate leads and identify potential clients through calls, visits, and networking.</li><li>Promote and sell company services including ERP solutions, IT services, and software products.</li><li>Schedule and attend client meetings, presentations, and product demonstrations.</li><li>Meet and exceed assigned monthly and quarterly sales targets.</li><li>Maintain accurate records of sales activities and update CRM systems regularly.</li><li>Follow up with clients to ensure satisfaction and build long-term business relationships.</li><li>Support in preparing proposals, quotations, and sales documentation.</li><li>Stay updated on company services, promotions, and IT industry developments.</li></ul>Key Requirements<ul><li>1&ndash;2 years of proven sales experience (preferably in IT Sales/ERP Sales).</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Strong ability to build and maintain client relationships.</li><li>Basic knowledge of IT services or ERP solutions is an advantage.</li><li>Proficiency in English, Hindi, and Malayalam (Arabic is a plus).</li><li>Bachelor&rsquo;s degree/diploma in Business, Marketing, IT, or related field.</li><li>Experience working in the Middle East / Gulf region is an added advantage.</li><li>Valid Qatar Driving License is a plus.</li></ul>Benefits<ul><li>Fixed salary + Attractive commission structure.</li><li>Career growth opportunities in a fast-growing company.</li><li>Training and development programs to enhance your skills.</li><li>Clear progression path to senior sales and business development roles.</li><li>Opportunity to work in Qatar with a multicultural team.</li></ul>Job Type<ul><li>Full-time</li><li>Location: Doha</li></ul>Experience<ul><li>Sales: 1&ndash;2 years (Required)</li><li>IT Sales / ERP Sales: 1 year (Preferred)</li><li>Sales Executive Role: 2 years (Preferred)</li></ul>Languages<ul><li>English (Required)</li><li>Hindi / Malayalam (Preferred)</li><li>Arabic (Optional, added advantage)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT Sales: 1 year (Preferred)</li></ul>License/Certification:<ul><li>Driving License (Preferred)</li></ul>Work Location: Hybrid remote in Doha (Doha)

IT Sales Executive

Join Sygmetiv Business Solutions and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sygmetiv Business Solutions

About Company

Performance Operations Manager

IT System Manager

GRC Cyber Security Manager

IT Sales Executive