Qureos Mentor

Synchrony

At Synchrony, our driving force is to be essential to people's everyday lives by making it easier for millions to access their essential needs and everyday wants through consumer financing. We help individuals make informed credit choices for healthier financial lives and connect them to a vast ecosystem of small- and mid-sized businesses and health providers that support the U.S. economy.

<div><div><div><h2 class="jobSectionHeader"><b>Overview</b></h2>
<ul><li>Location: Alpharetta, Georgia; Phoenix, Arizona; Costa Mesa, California; Stamford, Connecticut; Lake Mary, Florida; Orlando, Florida; Chicago, Illinois; Kansas City, Kansas; Minneapolis-St. Paul-Bloomington, Minnesota; New York, New York; Charlotte, North Carolina; Cincinnati, Ohio; Canton, Ohio; West Chester, Ohio; Mechanicsburg, Pennsylvania; Rapid City, South Dakota; Dallas, Texas</li>
<li>Salary: 90,000.00 - 155,000.00 USD Annual</li>
</ul></div></div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2>
<p>Synchrony is more than a financial services company, we&rsquo;re a team of passionate innovators committed to delivering best-in-class solutions that support millions of customers across the U.S. With a bold focus on technology, data, and digital innovation, we create meaningful experiences that simplify lives and enable financial wellness.</p>
<p>When you join Synchrony, you become part of an inclusive culture where your voice matters, your growth is championed, and your work drives impactful results.</p>
</div></div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><div><div>Job ID</div>
<div>2600806</div>
</div><div><div>Category</div>
<div>Technology</div>
</div><div><div>Date posted</div>
<div>04/28/2026</div>
</div></div><p></p><div><p><b>Role Summary/Purpose:</b></p>
<p></p><p>We are seeking an experienced Scrum Master to join our Agile Delivery team for Financial Applications and primarily for our Oracle ERP Cloud implementations. The ideal candidate will facilitate Agile ceremonies, remove impediments, and ensure smooth collaboration between business, technical teams, and stakeholders spread across multiple locations. You will play a critical role in driving Agile best practices tailored for Oracle ERP Cloud projects, enabling timely delivery of high-quality solutions.</p>
<p></p><p><b>Essential Responsibilities:</b></p>
<ul><li>Facilitate all Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives for Oracle ERP Cloud teams.</li>
<li>Collaborate closely with Product Owners, Developers, Functional Consultants, and QA to ensure clear understanding of user stories and acceptance criteria.</li>
<li>Act as a servant leader and coach to Agile teams, promoting Agile principles, continuous improvement, and self-organization.</li>
<li>Identify, track, and remove impediments blocking team progress and escalate issues as needed.</li>
<li>Coordinate cross-team dependencies and manage stakeholder communication, with an emphasis on offshore/onshore collaboration.</li>
<li>Monitor team metrics and provide transparent reporting to management and stakeholders.</li>
<li>Support capacity planning and sprint forecasting to optimize delivery.</li>
<li>Assist in Oracle ERP Cloud releases and deployment coordination within Agile frameworks.</li>
<li>Foster a culture of collaboration, accountability, and high performance among distributed teams.</li>
<li>Perform other duties and/or special projects as assigned.</li>
</ul><p></p><p><b>Qualifications/Requirements:</b></p>
<ul><li>Bachelor's degree in Computer Science/Engineering or related field, with a minimum of 2 years of experience in Information Technology or, in lieu of the Bachelor's degree, a minimum of 4 years of experience in Information</li>
<li>Minimum of 2 year of previous experience as a Scrum Master or in project management leading Agile teams working on configurable solutions, software products, or cloud &ldquo;as a service&rdquo; products</li>
<li>Minimum 3 years of financial services experience</li>
<li>Minimum of 2 years of hands-on experience in the proactive, passionate improvement of software development process and practices to optimize business value delivery. Certified ScrumMaster (CSM) or equivalent a plus.</li>
<li><b>Ability and flexibility to travel for business as required</b></li>
</ul><p></p><p><b>Desired Characteristics:</b></p>
<ul><li>Proven experience as a Scrum Master in Agile software development projects, preferably with Oracle ERP Cloud implementations or other ERP solutions.</li>
<li>Strong knowledge of Agile frameworks (Scrum, Kanban) and hands-on experience facilitating Agile ceremonies.</li>
<li>Familiarity with Oracle ERP Cloud modules and implementation lifecycle is highly desirable.</li>
<li>Excellent communication and interpersonal skills to manage distributed teams and stakeholders.</li>
<li>Ability to manage multiple priorities and work effectively in a fast-paced environment.</li>
<li>Strong problem-solving skills and ability to drive resolution of impediments.</li>
<li>Certified Scrum Master (CSM) or equivalent Agile certification preferred.</li>
<li>Experience working in offshore or distributed Agile teams is a plus.</li>
<li>Working knowledge of Agile tools such as Jira, Confluence, or equivalent.</li>
</ul><p></p><p><b>Grade/Level: 11</b></p>
<p></p><p>The salary range for this position is <b>90,000.00 - 155,000.00</b> USD Annual and is eligible for an annual bonus based on individual and company performance.</p>
<p></p><p>Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.</p>
<p></p><p>Salaries are adjusted according to market in CA, NY Metro and Seattle.</p>
<p></p><p><b>Our Way of Working</b><b>:</b></p>
<p>We&rsquo;re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.</p>
<p></p><ul><li>Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.</li></ul>
<p></p><p><b>Eligibility Requirements:</b></p>
<ul><li>You must be 18 years or older</li>
<li>You must have a high school diploma or equivalent</li>
<li>You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process</li>
<li>You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.</li>
<li>New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months&rsquo; time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months&rsquo; time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don&rsquo;t meet the time in position or performance expectations).</li>
</ul><p></p><p>Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</p>
<p></p><p><b>Our Commitment:</b></p>
<p></p><p>When you join us, you&rsquo;ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard &ndash; but valued. Together, we&rsquo;re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.</p>
<p></p><p>This starts when you choose to for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We&rsquo;re proud to have an award-winning culture for all.</p>
<p></p><p><b>Reasonable Accommodation Notice:
</b></p>Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to<ul><li> for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.</li>
<li>If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am &ndash; 5pm Monday to Friday, Central Standard Time</li>
</ul><p></p><p><b>Job Family Group:</b></p>
Information Technology</div></div></div></div><p></p>

AVP, Scrum Master – Financial Apps

<div><div><div><h2 class="jobSectionHeader"><b>Overview</b></h2>
<ul><li>Location: Stamford, Connecticut; Phoenix, Arizona; Lake Mary, Florida; Orlando, Florida; Alpharetta, Georgia; Chicago, Illinois; West New York, New Jersey; New York, New York; Stamford, New York; Charlotte, North Carolina; Cincinnati, Ohio; Canton, Ohio; West Chester, Ohio</li>
<li>Salary: 90,000.00 - 155,000.00 USD Annual</li>
</ul></div></div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2>
<p>Synchrony is more than a financial services company, we&rsquo;re a team of passionate innovators committed to delivering best-in-class solutions that support millions of customers across the U.S. With a bold focus on technology, data, and digital innovation, we create meaningful experiences that simplify lives and enable financial wellness.</p>
<p>When you join Synchrony, you become part of an inclusive culture where your voice matters, your growth is championed, and your work drives impactful results.</p>
</div></div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><div><div>Job ID</div>
<div>2601121</div>
</div><div><div>Category</div>
<div>Technology</div>
</div><div><div>Date posted</div>
<div>04/28/2026</div>
</div></div><p></p><div><p>In today's fast-paced business landscape, the ability to adapt quickly and deliver value is paramount. Agile project management has emerged as a transformative approach to project delivery, and behind every successful Agile project, there is a dedicated team that manages the Agile framework with precision and finesse. GOI&amp;T (Global Operations Initiatives &amp; Technology) team has a proven track record of success, and it empowers teams to embrace change and collaborate to achieve results in their projects. The key responsibilities of the team include daily stand ups, sprint planning, sprint review, sprint retrospective and backlog refinement. While they maintain a relentless focus on improving their Agile processes and strive for excellence in project delivery, the GOI&amp;T team can pivot quickly, responding to changing customer needs &ndash; consistently delivering value to customers.</p>
<p></p><p><b>Role Summary/Purpose:</b></p>
<p></p><p>The AVP - Scrum Master will be responsible for leading multiple Scrum/Kanban teams executing on development for Strategic Initiatives supporting Global Operations Initiatives &amp; Technologies. This role is responsible for collaborating with Agile team members including the product owner, engineering teams, business stakeholders &amp; ART leadership with the goal of leading innovative solutions to production as per the Digital First prioritized initiative</p>
<p></p><p><b>Essential Responsibilities:</b></p>
<ul><li>Lead and Manage the delivery activities of multiple scrum teams in a manner that aligns with automation strategy set by business counterparts</li>
Anchor and effectively<li> the Agile Manifesto, SAFe core values, Lean-Agile mindset and SAFe principles to lead multiple high-performing, cross-functional agile scrum/Kanban teams as the Scrum Master</li>
<li>Work with business teams to shape business requirements and provide ongoing communication through project execution.</li>
<li>Ensures development stories, acceptance criteria, assumptions, and all related documentation are timely and complete, supporting development, testing, and user acceptance activities.</li>
<li>Assisting product owner to create roadmaps and their dissemination to the team(s), while leading, managing, tracking, and communicating the execution of the plans and ensure that projects are completed on time.</li>
<li>Communicate and facilitate effectively across diverse audiences within and outside of the Sprint Team (key stakeholders, executives).</li>
<li>Work with cross-functional teams (not limited to - architects, application engineers, UX designers, and outsourced vendors) to create a holistic roadmap and planning for product delivery</li>
<li>Well versed in all Scrum/SAFe ceremonies: Daily Standups, Backlog maintenance and Grooming, Sprint Planning and Review, Release Planning, Demos &amp; Retrospectives, Scrum-of-Scrums, Inspect and Adapt event, and PI Planning.</li>
<li>Manage Sprints - keeping order, process, delivery, priorities accurate and on time Keep scrum team focused on concrete priorities while keeping outside influences from disrupting the Scrum team and actively identify and remove waste and distractions</li>
<li>Work with Product Owners and QA team to ensure that testing and feedback is completed in a timely manner and meeting the Sprint timelines.</li>
<li>Advocate for autonomous, self-organizing, empowered, and continuously improving teams. Continuously strives to coach team and product owner to deliver higher customer satisfaction, improved velocity and delivery predictability, better system performance and enhanced ability to innovate, scale, and meet compliance requirements.</li>
<li>Lead in production support prioritization with key stakeholders and identify and pursue improvements.</li>
<li>Facilitate regular meetings with all relevant stakeholders and project team to discuss/share status and to track progress &amp; health of the project.</li>
<li>Perform other duties and/or special projects as assigned.</li>
</ul><p></p><p><b>Qualifications/Requirements:</b></p>
<ul><li>Bachelor's Degree in any discipline with minimum 8+ years of overall experience or in lieu of a degree, 10+ years of overall experience.</li>
<li>Minimum of 5 years of experience in developing and implementing information systems.</li>
<li>CSM/SAFe Certified.</li>
<li>Experience in People/ Vendor management.</li>
<li><b>Ability and flexibility to travel for business as required</b></li>
</ul><p></p><p><b>Desired Characteristics:</b></p>
<ul><li>Ability to build &amp; maintain relationships &amp; partnerships with key stakeholders.</li>
<li>Excellent knowledge of Agile methodologies and practices.</li>
<li>Excellent verbal, written, and communication skills; able to tailor style/format to varied audiences and stakeholder needs.</li>
<li>Proven leadership and effective decision-making capabilities; strong business acumen.</li>
<li>Demonstrated experience in conflict resolution.</li>
<li>Ability to monitor and manage critical path elements of consolidated projects &amp; programs.</li>
<li>Experience managing offshore resources; organizing and motivating large cross-functional teams.</li>
<li>Experience managing projects in large banking and financial services companies.</li>
<li>Experience leading Agile teams in SAFe (Scaled Agile Framework) involving cross-functional team members (added advantage).</li>
<li>Strong cross-functional team player with the ability to work seamlessly across a matrix organization.</li>
<li>Creativity, enthusiasm and energy with a strong customer &ldquo;can do&rdquo; attitude and results orientation.</li>
<li>Hands-on, self-motivated professional style with the ability to effectively prioritize multiple initiatives.</li>
<li>Ability to understand technical requirements of projects and effectively manage resources, vendors, and test efforts.</li>
<li>Desire to work in an open, collaborative, and fast-paced environment.</li>
</ul><p></p><p><b>Grade/Level: 11</b></p>
<p></p><p>The salary range for this position is <b>90,000.00 - 155,000.00</b> USD Annual and is eligible for an annual bonus based on individual and company performance.</p>
<p></p><p>Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.</p>
<p></p><p>Salaries are adjusted according to market in CA, NY Metro and Seattle.</p>
<p></p><p><b>Our Way of Working</b><b>:</b></p>
<p>We&rsquo;re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.</p>
<p></p><ul><li>Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.</li></ul>
<p></p><p><b>Eligibility Requirements:</b></p>
<ul><li>You must be 18 years or older</li>
<li>You must have a high school diploma or equivalent</li>
<li>You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process</li>
<li>You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.</li>
<li>New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months&rsquo; time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months&rsquo; time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don&rsquo;t meet the time in position or performance expectations).</li>
</ul><p></p><p>Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</p>
<p></p><p><b>Our Commitment:</b></p>
<p></p><p>When you join us, you&rsquo;ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard &ndash; but valued. Together, we&rsquo;re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.</p>
<p></p><p>This starts when you choose to for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We&rsquo;re proud to have an award-winning culture for all.</p>
<p></p><p><b>Reasonable Accommodation Notice:
</b></p>Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to<ul><li> for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.</li>
<li>If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am &ndash; 5pm Monday to Friday, Central Standard Time</li>
</ul><p></p><p><b>Job Family Group:</b></p>
Information Technology</div></div></div></div><p></p>

AVP, Scrum Master

<div><div><div><h2 class="jobSectionHeader"><b>Overview</b></h2>
<ul><li>Location: Alpharetta, Georgia; Stamford, Connecticut; Baltimore, Maryland; Chicago, Illinois; Champaign, Illinois; Boston, Massachusetts; Charlotte, North Carolina; Cincinnati, Ohio; West Chester, Ohio; Dallas, Texas; Draper, Utah</li>
<li>Salary: 90,000.00 - 155,000.00 USD Annual</li>
</ul></div></div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2>
<p>Synchrony is more than a financial services company, we&rsquo;re a team of passionate innovators committed to delivering best-in-class solutions that support millions of customers across the U.S. With a bold focus on technology, data, and digital innovation, we create meaningful experiences that simplify lives and enable financial wellness.</p>
<p>When you join Synchrony, you become part of an inclusive culture where your voice matters, your growth is championed, and your work drives impactful results.</p>
</div></div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><div><div>Job ID</div>
<div>2601156</div>
</div><div><div>Category</div>
<div>Technology</div>
</div><div><div>Date posted</div>
<div>04/28/2026</div>
</div></div><p></p><div><p><b>Role Summary/Purpose:</b></p>
<p></p><p>The AVP, PRISM Initiatives Scrum Master will be responsible for leading multiple agile scrum teams executing on development for Strategic Initiatives within the Credit organization, PRISM ARTs , and PRISM Large Solution. They will foster agile behavior and be a servant leader and coach their team/s. They will assist their self-organizing teams in achieving their goals/commitments by facilitating discussions/meetings, collaborating across the company, removing roadblocks, maintain the teams focus, and foster continuous delivery/improvements.</p>
<p></p><p><b>Essential Responsibilities:</b></p>
Support SAFe Core Values,<ul><li> SAFe Principles, &amp; implement/follow SAFe practices.</li>
<li>Manage diverse IT team consisting but not limited to- application architects, Data Engineers, developers, QA, UX designers, and outsourced vendors</li>
<li>Support Scrum &amp; or Kanban</li>
<li>Collaboration across agile team/s, ART, Large Solution, Dependency teams, 3rd Parties, waterfall teams and any other area that aligns with the team&rsquo;s PI Commitments</li>
<li>Manage Iterations &amp; PI- keeping order, process, delivery, and priorities accurate &amp; on time</li>
<li>Work with Product Owner/s and team to ensure that deliverables and feedback is completed in a timely manner and meeting the iteration timelines.</li>
<li>Support the agile teams &amp; Release Trains/Solution to shape requirements, define, build, test, demo, &amp; deployment, and release/post release efforts</li>
<li>For agile management, ensures that the repository management platform/s capture &amp; adhere to SYF IT PMO policies/standards &amp; align with the applicable Release Train/Solution working agreements. These include but are not limited to development stories, acceptance criteria, assumptions, and all related documentation are timely and complete, supporting development, testing, and user acceptance activities, assurance tasks &amp; release/post release validation.</li>
<li>Communicate and facilitate effectively &amp; timely across agile teams, release trains/solution, and the organization.</li>
<li>Conduct SAFe Ceremonies which support individual teams &amp; the Release Train/Solution. This includes the following but is not limited to: Daily Stand Ups, Backlog Grooming, Sprint Planning, Demos/Reviews, Retrospectives, IA efforts, PI Planning Events,</li>
<li>Facilitate meetings, foster Agile behavior, remove impediments, and maintain the team&rsquo;s focus.</li>
<li>Generate progress reports: Burn down chart, iteration stats/velocity, and PI goals</li>
<li>Advocate for autonomous, self-organizing, empowered, and continuously improving teams</li>
<li>Perform other duties and/or special projects as assigned</li>
</ul><p></p><p><b>Qualifications/Requirements:</b></p>
<ul><li>Bachelor's Degree and 4 years of Technology experience or equivalent leadership program experience or in lieu of degree High School Diploma/GED and 4 years of IT experience, experience in developing and implementing information systems and project management experience</li>
<li>Minimum of 4 years of experience in developing and implementing information systems</li>
<li>Minimum 4 years of experience in project management and/or scrum master with strong understanding of Agile.</li>
<li><b>Ability and flexibility to travel for business as required</b></li>
</ul><p></p><p><b>Desired Characteristics:</b></p>
<ul><li>Strong knowledge of Agile practices</li>
<li>Working knowledge of Scrum and Scrum tools (e.g. Jira)</li>
<li>Good listening and communication</li>
<li>Problem solver &ndash; Conflict resolver</li>
<li>Collaborative and team building, fostering team engagement, ownership and accountability</li>
<li>Facilitates consensus and encourages open discussion to identify all facets of the product delivery</li>
<li>Facilitation (discussions, meetings)</li>
<li>Planning and organization skills</li>
<li>Mentoring, coaching, training and encouraging</li>
<li>Situation awareness (identify impediments, assess efficiency)</li>
<li>Strong cross-functional team player with the ability to work seamlessly across a matrix organization</li>
<li>Creativity, enthusiasm and energy with a strong customer &quot;can do&quot; attitude and result oriented.</li>
<li>Hands on, self-motivated professional style with the ability to effectively prioritize multiple initiatives</li>
<li>Ability to understand technical requirements of projects and effectively manage resources, vendors and test efforts</li>
<li>Desire to work in an open, collaborative and fast-paced environment</li>
</ul><p></p><p><b>Grade/Level: 11</b></p>
<p></p><p>The salary range for this position is <b>90,000.00 - 155,000.00</b> USD Annual and is eligible for an annual bonus based on individual and company performance.</p>
<p></p><p>Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.</p>
<p></p><p>Salaries are adjusted according to market in CA, NY Metro and Seattle.</p>
<p></p><p><b>Our Way of Working</b><b>:</b></p>
<p>We&rsquo;re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.</p>
<p></p><ul><li>Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.</li></ul>
<p></p><p><b>Eligibility Requirements:</b></p>
<ul><li>You must be 18 years or older</li>
<li>You must have a high school diploma or equivalent</li>
<li>You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process</li>
<li>You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.</li>
<li>New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months&rsquo; time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months&rsquo; time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don&rsquo;t meet the time in position or performance expectations).</li>
</ul><p></p><p>Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</p>
<p></p><p><b>Our Commitment:</b></p>
<p></p><p>When you join us, you&rsquo;ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard &ndash; but valued. Together, we&rsquo;re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.</p>
<p></p><p>This starts when you choose to for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We&rsquo;re proud to have an award-winning culture for all.</p>
<p></p><p><b>Reasonable Accommodation Notice:
</b></p>Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to<ul><li> for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.</li>
<li>If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am &ndash; 5pm Monday to Friday, Central Standard Time</li>
</ul><p></p><p><b>Job Family Group:</b></p>
Information Technology</div></div></div></div><p></p>

AVP, PRISM Scrum Master

<div><div><div><h2 class="jobSectionHeader"><b>Overview</b></h2>
<ul><li>Location: Phoenix, Arizona; Lake Mary, Florida; Orlando, Florida; Kansas City, Kansas; Charlotte, North Carolina; Cincinnati, Ohio; Canton, Ohio; Dallas, Texas</li>
<li>Salary: 90,000.00 - 155,000.00 USD Annual</li>
</ul></div></div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2>
<p>Synchrony is more than a financial services company, we&rsquo;re a team of passionate innovators committed to delivering best-in-class solutions that support millions of customers across the U.S. With a bold focus on technology, data, and digital innovation, we create meaningful experiences that simplify lives and enable financial wellness.</p>
<p>When you join Synchrony, you become part of an inclusive culture where your voice matters, your growth is championed, and your work drives impactful results.</p>
</div></div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><div><div>Job ID</div>
<div>2601204</div>
</div><div><div>Category</div>
<div>Sales &amp; Relationship Management</div>
</div><div><div>Date posted</div>
<div>04/28/2026</div>
</div></div><p></p><div><p><b>Role Summary/Purpose:</b></p>
<p></p><p>This role remotely leads a team of Inside Sales Practice Development Specialists who are responsible for engagement and growth of purchase volume within their assigned regional area of the country. The role reports to the VP - Inside Sales and will hire, train, coach, counsel, and mentor Inside Sales - Practice Development Specialists (PDS). This role works directly with the VP - Inside Sales and Senior Sales &amp; Industry Leaders (GM's) to execute sales strategies. This role will also partner with Sales Support, Quality Assurance &amp; Training Managers to execute sales strategies.</p>
<p></p><p><b>Essential Responsibilities:</b></p>
<ul><li>Remotely hire, onboard, train, manage &amp; lead an Inside Sales PDS team to ensure the execution of national and regional sales/marketing initiatives.</li>
<li>Coach/mentor Inside Sales team members &amp; evaluate based on a benchmark measurement system through regular monthly one-on-ones and ad-hoc coaching sessions.</li>
<li>Responsible for increasing purchase volume (amount financed per provider) across Book of Business through:</li>
<li>Development and implementation of strategies, tactics, and/or &quot;best practices&quot; within the team to drive engagement with practices for growth as well as to increase purchase volume in underperforming accounts</li>
<li>Partnering with various departments including field sales, marketing, and operations to execute strategy for growth</li>
<li>Leveraging feedback for effective coaching provided through Quality Assurance &amp; independent call listening (live &amp; recorded)</li>
<li>Gather &amp; report back Voice of the Customer to industry leadership</li>
<li>Perform other duties and/or special projects as assigned</li><br>
</ul><p></p><p><b>Qualifications/Requirements:</b></p>
<ul><li>Bachelor's Degree or 3+ years of experience in Financial Services, Sales, or Call Center environment</li>
<li>Minimum of 3 years of leadership with people management experience with direct reports</li>
<li>Exceptional interpersonal communication skills (written, oral, non-verbal).</li>
<li>Ability to work in cross- functional and cross-cultural teams.</li>
<li>Customer focused mind set with ability to respond quickly to customer needs.</li>
<li>Proven ability to work independently.</li>
<li>Solid knowledge of SalesForce functionalities and SalesForce reporting capabilities</li>
<li><b>Ability and flexibility to travel for business as required</b></li><br>
</ul><p></p><p><b>Desired Qualifications:</b></p>
<ul><li>CareCredit platform experience</li>
<li>Strong finance business/industry acumen</li>
<li>Knowledge of customer financial drivers/needs</li>
<li>Medical Sales / Marketing experience</li><br>
</ul><p></p><p><b>Grade/Level: 11</b></p>
<p></p><p>The salary range for this position is <b>90,000.00 - 155,000.00</b> USD Annual and is eligible for an annual bonus based on individual and company performance.</p>
<p></p><p>Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.</p>
<p></p><p>Salaries are adjusted according to market in CA, NY Metro and Seattle.</p>
<p></p><p><b>Our Way of Working</b><b>:</b></p>
<p>We&rsquo;re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.</p>
<p></p><ul><li>Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.</li></ul>
<p></p><p><b>Eligibility Requirements:</b></p>
<ul><li>You must be 18 years or older</li>
<li>You must have a high school diploma or equivalent</li>
<li>You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process</li>
<li>You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.</li>
<li>New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months&rsquo; time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months&rsquo; time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don&rsquo;t meet the time in position or performance expectations).</li>
</ul><p></p><p>Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</p>
<p></p><p><b>Our Commitment:</b></p>
<p></p><p>When you join us, you&rsquo;ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard &ndash; but valued. Together, we&rsquo;re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.</p>
<p></p><p>This starts when you choose to for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We&rsquo;re proud to have an award-winning culture for all.</p>
<p></p><p><b>Reasonable Accommodation Notice:
</b></p>Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to<ul><li> for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.</li>
<li>If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am &ndash; 5pm Monday to Friday, Central Standard Time</li>
</ul><p></p><p><b>Job Family Group:</b></p>
Sales</div></div></div></div><p></p>

AVP, Inside Sales Practice Development

<div>
 <strong>
  Role Summary/Purpose
  <br/>
  <br/>
 </strong>
 The Cyber Intelligence Leader leads Synchrony&rsquo;s Cyber Threat Intelligence (CTI), Detection Engineering, and Cyber Hunt programs. This role is accountable for translating external and internal threat signals into actionable intelligence, proactive hunts, and measurable detection improvements across the enterprise. The leader partners closely with Synchrony's Joint Security Operations Center (JSOC), Incident Response, Vulnerability Management, and infrastructure/application teams to reduce adversary dwell time and strengthen Synchrony&rsquo;s cyber defenses. The ideal candidate will possess financial sector cyber intelligence and overall Information Security expertise.
 <br/>
 <br/>
 <strong>
  Essential Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Define intelligence requirements and collection plans focused on threats relevant to financial services and Synchrony&rsquo;s environment.
  </li>
  <li>
   Produce strategic, operational, and tactical intelligence (executive reporting, actor/campaign tracking, TTP and IOC packages).
  </li>
  <li>
   Translate intelligence into detection content, hunt hypotheses, response playbooks, and prioritized mitigations.
  </li>
  <li>
   Manage the intelligence lifecycle (collection &rarr; analysis &rarr; production &rarr; dissemination &rarr; feedback).
  </li>
  <li>
   Lead hypothesis-driven hunts mapped to MITRE ATT&amp;CK, focused on high-risk scenarios and validated by available telemetry.
  </li>
  <li>
   Coordinate hunts across endpoint, network, cloud, identity, and edge/WAF; document repeatable hunt playbooks.
  </li>
  <li>
   Escalate validated suspicious activity to Incident Response and support containment/remediation as needed.
  </li>
  <li>
   Convert hunt findings into durable improvements: detections, data onboarding/enrichment, and control remediation.
  </li>
  <li>
   Lead a detection engineering function responsible for building and maintaining detection content and analytics across the enterprise.
  </li>
  <li>
   Develop detection standards (naming, severity, testing criteria, evidence requirements, runbooks) and a structured tuning process.
  </li>
  <li>
   Ensure detections are threat-informed (ATT&amp;CK-mapped), measurable, and aligned to JSOC workflow and triage capacity.
  </li>
  <li>
   Drive detection validation through purple-team/attack simulation outcomes and real incident lessons learned.
  </li>
  <li>
   Partner with SOC to improve alert fidelity, reduce noise, and ensure clear escalation criteria and responder guidance.
  </li>
  <li>
   Maintain a detection backlog and release cadence; ensure change control and documentation for auditability.
  </li>
  <li>
   Perform other duties and/or special projects as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications/Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in computer science or an equivalent degree and a minimum 5 years of work
  </li>
  <li>
   8&ndash;12+ years of cybersecurity experience with depth in threat intelligence, threat hunting, detection engineering, and/or incident response.
  </li>
  <li>
   3+ years leading teams and/or enterprise programs with measurable outcomes.
  </li>
  <li>
   Demonstrated experience building and operationalizing detections within a SIEM/EDR environment and partnering with SOC/IR.
  </li>
  <li>
   Strong knowledge of adversary tactics and frameworks (MITRE ATT&amp;CK) and applying them to detection coverage.
  </li>
  <li>
   Proficiency working with security telemetry across endpoint, network, cloud, and edge; strong investigative mindset.
  </li>
  <li>
   Strong written and verbal communication skills; ability to brief executives and produce clear technical documentation/runbooks.
  </li>
  <li>
   Ability and flexibility to travel for business as required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Characteristics
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience establishing a detection engineering lifecycle (standards, testing, tuning, change control, coverage reporting).
  </li>
  <li>
   Detection content engineering expertise; familiarity with data models/normalization and scalable detection design.
  </li>
  <li>
   Financial services and/or regulated industry experience; audit-ready documentation and governance mindset.
  </li>
  <li>
   Certifications (preferred): GIAC (GCTI/GCIA/GCIH/GNFA), CISSP, CCSP, or similar.
  </li>
  <li>
   Strong technical knowledge of scripting languages and data access methodologies.
  </li>
  <li>
   Awareness of the latest cyber security trends and developments.
  </li>
  <li>
   US Government Security Clearance, as a plus.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Grade/Level: 14
  <br/>
  <br/>
 </strong>
 The salary range for this position is
 <strong>
  170,000.00 - 290,000.00
 </strong>
 USD Annual and is eligible for an annual bonus based on individual and company performance.
 <br/>
 <br/>
 Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
 <br/>
 <br/>
 Salaries are adjusted according to market in CA, NY Metro and Seattle.
 <br/>
 <br/>
 <strong>
  Our Way Of Working
  <br/>
  <br/>
 </strong>
 We&rsquo;re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.
 <br/>
 <br/>
 <ul>
  <li>
   Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Eligibility Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You must be 18 years or older
  </li>
  <li>
   You must have a high school diploma or equivalent
  </li>
  <li>
   You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
  </li>
  <li>
   You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
  </li>
  <li>
   New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months&rsquo; time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months&rsquo; time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don&rsquo;t meet the time in position or performance expectations).
   <br/>
   <br/>
  </li>
 </ul>
 Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
 <br/>
 <br/>
 <strong>
  Our Commitment
  <br/>
  <br/>
 </strong>
 When you join us, you&rsquo;ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard &ndash; but valued. Together, we&rsquo;re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
 <br/>
 <br/>
 This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We&rsquo;re proud to have an award-winning culture for all.
 <br/>
 <br/>
 <strong>
  Reasonable Accommodation Notice
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
  </li>
  <li>
   If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am &ndash; 5pm Monday to Friday, Central Standard Time
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Family Group
  <br/>
  <br/>
 </strong>
 Information Technology
</div>


VP, Cyber Intelligence Leader