Qureos Mentor

Synergy Solutions

Job Objective:Service Coordinator will performed all the assigned task, provided by the Head of After Sales Services. This role work as a Coordinator with After Sales Service Team to provide technical and service support in his/her assigned limits and coordinate with the management for efficiently and effectively resolve all the technical problems. Central to this role is building positive and lasting relationships with the customers and resolving technical problems effectively for achieving efficient growth in After Sales Service Department.Job Duties/Tasks/ Responsibilities:&middot; Provide service and customer support during field visit.&middot; Manage all on-site installation, repair, maintenance works with in the assigned territory and conduct client demonstration when required.&middot; Diagnose errors or technical problems and determine proper solutions.&middot; Produce timely and detailed service report.&middot; Prepare and submit work orders, expense reports and timesheets to the respected department.&middot; Cooperate with technical as well as management team.&middot; Evaluate products accurately for maintenance, warranty, upgrades and other purpose.&middot; Collaborate technical team to resolve technical issues.&middot; Understand customer requirements and recommend the right services.&middot; Understand technical issues effectively and provide technical support to the staff in case of complex issues.&middot; Build positive relationship with customers by providing excellent and outstanding services.&middot; Respond to customer queries timely and effectively.&middot; Prepare and distribute maintenance record, warranty contracts, installation report and other service reports to the After Sales Service Manager.Perform the assigned task on time and always follow the policies and procedures of the company while doing those assigned task.Education:B-Tech/DAE (Preferably in Mechanical/Electrical)Experience: Upto 1 year of experience.Job Type: Full-timePay: Rs70,000.00 - Rs85,000.00 per monthWork Location: In person

Service Coordinator-Generator Division

<ul><li>Provide service and customer support during field visits.</li><li>Manage all on-site mechanical repair, maintenance works within the assigned territory and conduct client demonstration when required.</li><li>Diagnose mechanical errors or technical problems and determine proper solutions.</li><li>Produce timely and detailed service report.</li><li>Prepare and submit work orders, expense reports and timesheets to the respective departments</li><li>Cooperate with technical team Members and share information with Management</li><li>Evaluate products accurately for maintenance, warranty, upgrades and other purposes.</li><li>Collaborate closely with technical team to resolve technical issues.</li><li>Identify root cause analysis before proceed.</li><li>Understand customer requirements and accordingly recommend the right services.</li><li>Understand technical problems effectively through proper analysis, evaluation and diagnoses.</li><li>Provide technical support to junior staff in case of complex issues.</li><li>Build positive relationships with customers by providing outstanding and excellent services.</li><li>Respond to customer complaints timely and effectively.</li><li>Prepare and distribute maintenance records, warranty contracts, installation report and other service reports to the senior managers.</li><li>Maintain proper Housekeeping of equipments.</li><li>Advising management on continued use of unsuitable equipment, appliances and apparatus.</li><li>Liaison with coordinators for equipments.</li></ul>Education: Bachelors of Mechanical Engineering / DAE-MechanicalExperience: 3+ years of experience required.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Senior Mechanical Technician (Generator)

Identify new business opportunities through networking, referrals, and industry events.Exceed required target expectations.Assist in developing and executing sales strategies to achieve revenue goals and expand market presence in the solar energy sector.Support the Sales Manager in leading, mentoring, and training the sales team to enhance their performance and product knowledge.Build and maintain strong relationships with existing and potential customers, addressing their needs and concerns effectively.Monitor sales metrics and performance data, providing regular reports and insights to the Sales Manager for strategic adjustments.Conduct market analysis to identify trends, competitor activity, and customer preferences, and contribute to strategic planning.Work closely with the marketing team to align sales efforts with promotional campaigns and initiatives.Stay up-to-date with solar products, technology, and industry regulations to effectively communicate benefits and features to customers.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Assistant Manager Sales (C&I)-Solar

Join Synergy Solutions and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Synergy Solutions

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Service Coordinator-Generator Division

Senior Mechanical Technician (Generator)

Assistant Manager Sales (C&I)-Solar