Qureos Mentor

Sysnet Global Technologies Pvt.Ltd

<div><div>Key Responsibilities:</div><div></div><div><br>
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process</div><div></div><div><br>
2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly.</div><div>
3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor .</div><div>
4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features.</div><div>
5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily.</div><div>
6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided.</div><div>
7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. .</div><div></div><div><br>
Qualifications</div><div></div><div><br>
Diploma/Degree</div><div></div><div><br>
Knowledge &amp; Technical Skills</div><div></div><ul><li><br>
knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause .</li><li>Proficiency in hardware installation, troubleshooting, and maintenance.</li><li>Familiarity with networking concepts, protocols, and troubleshooting.</li><li>Experience with software installation, configuration, and support.</li><li>Knowledge of antivirus software, firewalls, and security best practices.</li></ul><div></div><div><br>
Experience ( Relevant )</div><div></div><div><br>
1-3 Yrs</div></div>

Customer Support Engineer

<div><div>Qualification:-10+2</div><div>
Experience:-1-5 Years</div><div>
Job location:-Guwahati</div><div>
Roles and Responsibilities:-Network engineer/ Need to visit sites for network calls like ATM, modem installation, V SAT installation/field activity</div><div>
Job Type:-Network engineer</div></div><div></div>

V-SAT Engineer

<div><div>Qualification:-10+2</div><div>
Experience:-1-5 Years</div><div>
Job location:-Dehradun</div><div>
Roles and Responsibilities:-Network engineer/ Need to visit sites for network calls like ATM, modem installation, V SAT installation/field activity</div><div>
Job Type:-Network engineer</div></div><div></div>

<div><div>Qualification:-10+2</div><div>
Experience:-1-5 Years</div><div>
Job location:-Patna</div><div>
Roles and Responsibilities:-Network engineer/ Need to visit sites for network calls like ATM, modem installation, V SAT installation/field activity</div><div>
Job Type:-Network engineer</div></div><div></div>

<div><div>Qualification:-10+2</div><div>
Experience:-1-5 Years</div><div>
Job location:-GHAZIABAD</div><div>
Roles and Responsibilities:-Network engineer/ Need to visit sites for network calls like ATM, modem installation, V SAT installation/field activity</div><div>
Job Type:-Network engineer</div></div><div></div>

<div><div>Qualification:-10+2</div><div>
Experience:-1-5 Years</div><div>
Job location:-Howrah</div><div>
Roles and Responsibilities:-Network engineer/ Need to visit sites for network calls like ATM, modem installation, V SAT installation/field activity</div><div>
Job Type:-Network engineer</div></div><div></div>

Join Sysnet Global Technologies Pvt.Ltd and explore 25   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sysnet Global Technologies Pvt.Ltd

ABOUT_COMPANY

Customer Support Engineer

Customer Support Engineer

V-SAT Engineer

V-SAT Engineer

V-SAT Engineer

V-SAT Engineer

V-SAT Engineer